Love this store and the staff. I always find something beautiful and unique for my home. Also, a…read moregreat selection of French Kande jewelry.

From the owner: Winterberry Home is about beautiful life styles.read more

Get rid of the air fresheners. I would have shopped longer but I feared damage to my health…read more This place is intolerable if you have ASTHMA, LUNG ISSUES, AUTO IMMUNE DISEASE, PREGNANT, any other breathing issues. The level of scent in the air is incredibly toxic and suffocating. MY MOM HAD AN ASTHMA ATTACK AFTER 3 MINUTES IN THE STORE. Many people I know cannot tolerate air fresheners. IF YOU CARE ABOUT YOUR HEALTH, DO NOT SHOP HERE.

This is going to be a long one and it's the abbreviated version. I would like to point out that…read morethis is only my third negative review I've ever written. Not much has made me feel that dissatisfied and dismissed. But, this time. I mean, people have their limits. Let's start at the beginning... This was my first and only purchase from At Home. I purchased a $100 gift card weeks ago, on or around November 20th. The only notification I received was an automated email confirming the order. It never arrived and I was never charged - until one morning earlier this week. A charge for $100 was added then canceled a moment later (weeks after the order was placed) according to my card company I still have received no gift card I have also received zero communication from anyone at the company. In fact, they have made it as difficult as possible to communicate with a human customer service representative. Zero interest in assisting customers. Better for us to get busy and give up so they make more money. Total customer care failure I opened a complaint ticket and I received yet another automated email notifying me that my complaint wasn't in the right dept. So I had to file ANOTHER complaint and got ANOTHER auto email saying it had been received. The only human contact I have had is when I finally got someone (after 4 attempts) to pick up the phone. She told me a gift card had shipped on the 11th of December! That's the first I was hearing about it. She did not address any of these issues I've discussed above and brought to her attention. She did not give me a delivery date. She offered no assistance with my dissatisfied feedback. Is this the closure of my ticket? The feedback vacuum AND the overall buying AND customer service experience has been genuinely appalling. I've never experienced anything like it Honestly, I've never had a company treat me so unimportantly or insignificantly before. Especially since I've gone out of my way to show this company patience and extend a little good faith while waiting for some sort of attempt to retain me as a customer. So much for that As things sit currently, I just received a one sentence email from a "Customer Service Specialist" that simply said, "We sincerely apologize for all the inconvenience." No sign of a gift card yet, or even a charge, or shipment confirmation notification. We'll see how it goes at Christmas when it's time to give my sister her gift card since... I still have received no gift card Yes, seriously. This is all about a simple gift card Avoid this nightmare retail experience at all costs UPDATE: Was sent yet another automatic email response when I asked why I STILL HAVEN'T HEARD FROM ANYONE. It's officially been over a month and I'm no closer to a resolution than I was when I ordered the damn thing. Ugh!

Wanted to buy a rug. It was $500 that I was willing to spend. Unfortunately the salesperson told…read moreme he wasn't going to take it down for me to look at unless I was going to buy it. The rug was sandwiched between two others so there was no way for me to see the whole thing without taking it down. Guess I can spend my $ somewhere else.

I absolutely love this store. I love the fact that I can…read morefind spices and coffees from all over the world that you don't even find your local coffee house or supermarket.  Not to mention the half off the regular price tag.  I even found it to be less expensive to buy my Madagascar Vanilla Extract, beans or paste here as well. I also find really nice seasonal/holiday ramekins for my Souffles, Creme Brulee and Bouchons I make for holiday gifts, along with other hard to find kitchen utensils at great prices. Now the sad part of this review is the "Hit or Miss" quality customer service. Some of these employees don't care to be here, while others love their job and it shows. So if you have never been here, I encourage you to stop in and check it out.

BEWARE! Howse is not a trustworthy or customer service oriented company!…read more I bought over $15k in living room furniture from Howse. Including 2 electric leather swivel/rocker/recliners (Palliser brand) in July of 2023. In May of 2025 one of the recliners quit working. We contacted Howse. First they said they could not service our chair because we lived outside their area. We live in Ft Smith. Interesting because it was no issue at time of purchase. Then they said contact the manufacturer, Palliser. They referred us back to Howse indicating they had service agreements with the retailer. Howse then stated we were out of warranty (we were not) but we could contact their service provider Serveco out of Georgia. So we did and opened a service request. Serveco required a $210 deposit to even start the conversation. Weeks went by. I finally gave up. On September 5th I had to argue with Serveco to return my deposit. So 3 months after my $2200 chair quit working...I still can't recline. Howse/Palliser/Serveco are all non responsive. I will find a local service provider to help me...but I will NOT forgive or forget this experience. My only recourse outside the legal process is to alert others about this poorly owned and operated business. HOWSE. Buyer beware! P.S. we are currently looking to spend at least that amount of money again on bedroom and bar area furniture. We will NOT be shopping with HOWSE.

Howse has the best quality furniture we found in the area. They were super busy but made sure to…read moretell us they'd be with us as soon as possible. They could use more staff members to help customers, but seems like they have improved from previous reviews. They even offered to visit our house and help make suggestions and plan, which we might follow up on. We would go back here for more furniture in the future.

Super store with friendly employees and a great variety of merchandise. Beautiful displays that you…read moredefinitely want to take your time browsing through and buying of course. When I got back to Michigan I thought of several items I wished I had picked up. Next trip I will definitely be back in.

First impression was good, but when you spend money at a new business that is starting, "yeah…read morewhatever" isn't a good start for when you're leaving. We we're both pretty confused as to why we received the comment from the owner after buying something and simplying saying "you too" when told to have a nice day. left a bad taste for sure.

M Grace At Home is a design show room. They have some furniture and decor, but what they do best is…read morehelp you find what you want to make your house your home. They have a large selection of fabrics, so you can upholster furniture, make drapes, etc. I have bought pillows here and love them - unique design that you won't see anywhere else. I also have something upholstered and I love picking out my own fabric and making it my own. They have great customer service too! Come check this place out!

From the owner: In addition to our custom fabric services, M Grace at Home now offers complete home design services…read moreand complimentary product lines to finish every space. Custom-made furniture, uniquely chosen rugs, accent furniture, mirrors, art, and accessories are now available and always expanding in-store. And if you don't see what you're looking for, we can find it for you!

We want to personally thank Danielle and the owner of the store Christy for providing merchandise…read morethat you can't find here locally. We enjoyed the last 6 months shopping at your store and picking out furnishings that helped us decorate our new home. Danielle was very patient with us because we can be difficult shopper's. Thank you for helping us decorate our home. We are looking forward to shopping at your Joplin store. Best wishes on your new endeavors. Sincerely, Michael and Susan Small

Great store! Beautiful, classy furniture selection! The staff is very friendly as well.read more