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    Innovative Billing Solutions

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Bright House Spectrum Services

    Bright House Spectrum Services

    (18 reviews)

    Totally disappointed in this establishment. Was without power for 9 days once we got the power then…read morethis company allows a contractor to enter my fenced yard leaves my gate wide open allowing my 15 yrs old blind Chihuahua to either be picked up or wonder off. He wouldn't have wondered off since he's blind, sweet natured, lovable not like most Chihuahua's. Upon calling the company very insensitive. There should be records to tell me what contractor was in my yard. Having a fur baby for 13 yrs they are family.. not just a dog.. UPDATE: it's been 5 days this company finally got back to me with a forward pic stating the contractor took a pic of deceased animal saying that's the way they found him.. How Cold!! But there isn't any remains.. what happened to them.. (5) days later the field operator forwards this pic #2 how cold & where if the remains?? What did Spectrum do with my precious Elvis remains..

    They spend lots of money for advertising but their help staff is terrible. You cannot pay the bill…read morefor mobile unless you use a credit card. As credit cards take percentages of the bill for themselves; this company is not run with any financial knowledge. I have had a overpayment balance for years but now they say, they did not get the money, automatically sent by my bank. The bank proves they sent it but obviously, someone that is suppose to work in collections had misplaced the check. Terrible. I will be changing carriers. Too much money on advertising and not enough on keeping customers.

    Innovative Billing Solutions - billingservices - Updated May 2026

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