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    Inner Harbour Insurance

    1.0 (1 review)
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    13 years ago

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    Jim Liufau - State Farm Insurance Agent - State Farm Agent

    Jim Liufau - State Farm Insurance Agent

    (4 reviews)

    Wow! I called late yesterday to ask a few questions, and was greeted by a super sweet and helpful…read moreperson. Today, I received a call back and was beyond impressed at the professional, friendly, personal, and efficient help I received from Joni. She took time to answer my questions, explained everything in detail, and was so patient as I was understanding renters' insurance. Joni was genuinely so welcoming and comforting, as my daughter will be moving to Florida from Missouri! We have used State Farm for decades, but I was a little nervous about working with a different agent and location. Joni is exceptional, and I would highly recommend this agent and location in Destin (Jim Liufau)!

    I agree his office staff is unprofessional and the girl that works there now is a thief. We moved…read moreon September 15, 2021. I informed his "Girl" this information. She refused to do anything until she had more info later on. So I let her know we moved to Al on 9/17 and to cancelled our auto insurance. She failed to do so but we were unaware. We got new insurance on 9/23. I called this "girl" and told her, yet today Jim Liufau's office pulled over $155.00 from our bank account (regular monthly payment)-HOWEVER-this insurance had been cancelled. Now I imagine it will get tough requesting a refund, so I say, NEVER go to that office for any reason. So now I am paying for 2 insurance on our vehicles, which I would assume could be unlawful. Sorry agent after 14 years of payments and no claims. BEWARE! Bettye Mendez

    Inner Harbour Insurance - insurance - Updated May 2026

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