1. Inn Upon Moon River Plantation

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Chester, SC

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Inn Upon Moon River Plantation

4.7 (7 reviews)
Open • 8:00 am - 8:00 pm

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Holiday Inn Express & Suites Richburg - Breakfast

Holiday Inn Express & Suites Richburg

(10 reviews)

Great newer hotel opened in 2019. They allow pets for an additional $30. The rooms are real clean,…read moreas is the whole hotel property. Breakfast was included and very good. They have workout areas . The staff is well trained and very helpful. Will definitely stay her again on our way done to Florida.

Absolutely Unacceptable - No Hot Water and a Frustrating Stay at Holiday Inn Express Richburg…read more I am writing this review to express my extreme disappointment with my recent stay at Holiday Inn Express Richburg from 05/17/25 to 05/18/25. While I had hoped for a comfortable and relaxing experience, my stay was significantly marred by the complete lack of hot water. From the moment I attempted to take a shower, I was met with nothing but cold water. This was not a temporary inconvenience; it persisted throughout my entire stay. Being unable to shower with hot water is simply unacceptable in any hotel, regardless of its price point. It made basic hygiene uncomfortable and frankly, unpleasant. Beyond the fundamental issue of no hot water, the way this problem was handled was equally frustrating. Upon check-out the manager on duty tried unsuccessfully to offer us a few points to resolve the situation and when we would not accept the points he became rude and unprofessional. I left a total four messages for the new Gerneral Manager Miranda Piper. Miranda avoided my calls and made no attempt to return any of my four messages. After discussing this issue with the front desk I was told they were aware of the issue prior to me booking my reservation however no one informed me that there was no hot water upon check-in. * "I contacted the front desk on 05/18 and was told they were aware of the issue. No follow-up or resolution was offered." * "When I inquired about the lack of hot water, the staff seemed indifferent and offered no explanation or timeframe for when it might be restored." * "I was told it was a 'building-wide issue' but no further information or alternative arrangements were provided." The lack of hot water significantly impacted my stay by making it difficult to relax, causing me to feel unclean, disrupting my morning routine. It is a basic amenity that I, and I believe any guest, should be able to rely on. I would strongly advise potential guests to consider this serious issue before booking a stay at Holiday Inn Express Richburg. A comfortable stay necessitates basic amenities, and the complete absence of hot water renders this hotel far below acceptable standards. I will not be recommending Holiday Inn Express Richburg to anyone and will be hesitant to book here again in the future unless I receive assurances that such a fundamental problem has been rectified.

Holiday Inn Express & Suites Newberry

Holiday Inn Express & Suites Newberry

(20 reviews)

$$

We stayed one night at the Holiday Inn in Newberry, SC, and overall it was a good stay that met our…read moreneeds. The hotel is nice and appears to be updated. The fitness center was clean and well organized, and the pool and hot tub looked inviting, although we arrived too late to use them since they were already closed. Breakfast was surprisingly better than what we've come to expect at most Holiday Inns, which was a nice bonus. Our room was mostly clean and comfortable. A couple of things stood out, though: there was hair from a previous guest on the shower wall, and one of the couch cushions had quite a few stains on the underside. Also, the TV wasn't centered with the beds, which seemed like an odd design choice but wasn't a major issue. The elevators were a little questionable during our stay, and one was actually taken out of service just as we were leaving. The real standout of this hotel was the front desk associate working when we arrived around 10:30 p.m. She was genuinely friendly, welcoming, and accommodating. She let us know that if we needed bedding for the pull-out sofa, all we had to do was call, and she would bring it up--which she did promptly with a smile. Even though it was late, she remained cheerful and seemed happy to help. We stay in hotels fairly often, and it's refreshing to encounter someone who provides that level of customer service, especially compared to the more routine overnight staff we often come across. I wish I remembered her name because she definitely deserves recognition. Overall, for a quick overnight stay or even a few nights, this Holiday Inn serves its purpose well. It's a solid option with a great staff, good breakfast, and mostly comfortable accommodations.

Would not recommend. Paid for 4 days & 3 nights, Stayed 2 days & 3 nights, and unfortunately the…read moreexperience was disappointing. Our first room had a bedspread with unknown brown streaks on it. Jessica at the front desk was helpful enough to move us to another room, which we appreciated. Unfortunately, the new room had an AC unit that was not functioning properly. Housekeeping stated that they would not be able to issue additional towels to me because of the number of people in the room. We didn't want to escalate the issues to Jessica again, but in hindsight, we probably should have. I've included photos of the "ready room," where the bed appeared to have been very quickly pieced together rather than properly prepared for a new guest. Jessica acknowledged "you should have clean sheets when checking into a hotel." Hot breakfast is available 7-10am, basic spread but the Hotel staff were lining up at 10am to also enjoy, which is great but I'd still prefer the details in rooms be addressed. To make matters worse, our original travel plans were unexpectedly cancelled, resulting in us being unable to utilize one of the days we had already paid for. I contacted the hotel and kindly requested a refund for that single unused day. Jessica flatly denied the request, despite the fact that we had only stayed from Friday 9pm to Monday 2am and were only asking for consideration for the one day we were unable to use due to circumstances outside of our control. I understand hotels have policies, but there should also be some level of customer service and compassion when unexpected travel disruptions occur. Between the room cleanliness/condition issues, the AC problem, and the refusal to accommodate a reasonable request, this was unfortunately not the experience we expected.

Inn Upon Moon River Plantation - hotels - Updated October 2026

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