I tried to give business to this local photo shop. Not happy with their service, completely waste…read moreof time to get there and they didn't try to help. Not recommended at all. Give your business to others.

I actually really appreciate this place. I always end up having to drive all the way from my 'hood…read moreto Kanata to pick up FedEx packages here, and the staff are always super friendly and efficient. They do a whole bunch of printing and design work here, and they've always got several jobs being done while I'm there like flyers and posters and they do speciality photo printing as well. I've done some photo printing here as well and it's always turned out super well! Their prices are fair, and the staff know what's going on - they offered me some tips and checked to be sure I was satisfied with the final versions. I saw some graphic design work being done also, so it's nice that you can get everything done in one spot. Tip: it's easy to drive by the place. It's in a strip mall just off Hazeldean and past the Shoppers.

On two separate occasions I had sweaters and long sleeve shirts made with specific graphics on the…read morefront. Both times; once in person and once over the phone it was excellent customer service. Sometimes I find in this industry they make you feel like you're wasting their time with small scale jobs such as a couple shirts/sweaters but that is not the case here. The first time I went to Carlos Graphics I had a hard time explaining what I was looking for. Even though he seemed busy (I think it was the owner) he took the time looking up text/pictures on line with me to make sure he got it right! He turned them out in less than two days and the lettering is still perfect without any peeling even with being thrown in the dryer! Thanks!

Carlos and his team have printed out several art pieces for me. They have done a fantastic job and…read morecheck with me if unsure before going ahead. All my finished pieces have been on top quality paper (recommended by Carlos depending on the piece) and to perfect dimension. Next day (or even same day service) and very reasonable prices. Always delivered with a smile and expert advice. I can't recommend Carlos Graphics more highly if you need a special job.

The Printing House is a breath of fresh air in Ottawa's printing community. We also work with them…read morein Toronto. Customer service and quality, turn around time and RELIABILITY. Thanks to TPH for their continued hard work and helping me expand my business.

I am based in Los Angeles, and I needed a complex set of training manuals printed in Ottawa, ready…read moreto deliver a workshop there. The content and materials were being customized by me right up to the day before I flew out. Rob Caldwell and his team worked patiently and flexibly with us, making changes and updates as required, had a proof binder at my hotel the night I arrived, got the whole job done perfectly the next day, and delivered that afternoon to the client for the event the following morning. They looked great, and were as specified. The materials got two thumbs up at the event. I visited the TPH shop, right by the client and my hotel, and was impressed with its neatness and organization, and the way the work seemed be flowing in the hands of people who knew and took pride in their craft. Thanks Rob for a very professional product and process. I felt totally confident from my first phone call that this printing house knew what they were doing and would deliver as promised.

I have been going to Printwell, Mike, Robyn,Andrew and others for several years and nothing but the…read morebest!!!! I have gotten t-shirts, caps, decals and even hoodies done over the years. The service is excellent and Robyn knows me well by now so my designs always look great. Mike runs a great business and even when mistakes happen he will make things right!!! They get it done in a timely manner and make's sure the customer leaves happy. Thank you guys for the great job once again!!! The shirts look great!!! Pierre

In my experience Printwell doesn't deserve even a 1-star rating…read more I placed an online order for a printer cartridge on March 29, 2026. On April 1, I received an email stating that a refund had been issued because the cartridge is no longer manufactured. This means the company is listing and selling products that are not actually available. After a few days without receiving the refund, I contacted customer service. Mike Shudlik informed me by email that the refund had been processed on March 30. However, no money had been received. I called again on April 7 (after the Easter holidays), and was told that the refund had been issued on April 5. This was not true again, as I still haven't received my refund. When I attempted to follow up further, my calls to customer service were disconnected twice, which only added to the frustration. The issue involved a refund of $14.36 only , and it was ultimately resolved only after PayPal processed the refund--not through the company's direct efforts. Overall, this experience reflects it's better to keep away from Printwell scammers.

I love this store. It is one of the most welcoming and comfortable businesses to visit. True Bijoux…read morealso has beautiful merchandise at very fair prices. It's a joy to do business with Lindsay and staff.

True Bijoux is one of the best jewellers I have worked with. Their customer service is fantastic,…read morewith an honest and caring approach. Their products are of excellent quality (I really like their estate jewellery), and their craftsmanship is stunning. Most importantly, it is a joy to visit. The staff always make me feel like a guest, rather than just a customer. True Bijoux has to be one of Ottawa's finest locally owned, and run businesses. --J.E.C.--

I was in Ottawa for one night for work and my only pair of dress pants had ripped. I walked from…read morethe hotel to this location and told the nice woman my problem, she FIXED IT ON THE SPOT. In and out in less than 2 minutes, no charge. An absolute angel, amazing work. If you need anything done this has to be the place.

I went to have some buttons put on - it was a FRACTION of the price as the guy at Minto Place and…read morethe work was done right there. Fantastic service, fair prices, and a smile to boot!! :)

We were at the BB to check out some Legos, but I also took a sneak peak in other areas. The store…read moreis clean. Associates are friendly, saw many of them helping customers. Apple, Microsoft, Samsung areas look fantastic with many different products on demo. TV and Theater section is also big with lots of TV of different brand are on display. I saw many different TVs are on sale for the beginning of NFL season. Also was impressed with huge Dyson corner, home security section, speaker and headphones section. Checkout lane had no wait time, associates were taking care of the customers pretty quickly.

We've been here a few times, and it's our go-to place for comparison shopping on electronics. They…read moreoffer a better choice than Costco, and a larger selection of electronics than Chapters. Sometimes they have the best deals, and sometimes it's just.... meh. The clerk was helpful and cheerful, but really couldn't help us much. Best Buy has a few readers on display, but not what we were looking for. I can say that their prices on Apple products were pretty much the same as what we saw at the Apple store this week - you can get an Apple tablet the size of a reader for about $330, so I wouldn't hesitate to consider an option here and it might just beat having to go to Bayshore (where I hate the parking!) What I found odd about our visit was the lack of clientelle! It was dead quiet in there, and we had the place almost to ourselves! So the staff was attentive. No problem there! We are looking at alternatives for potentially replacing a Kobo Arc. Too bad, too, because that Arc got a LOT of use! It's the best reader we have ever seen (we really lucked in with it), but I think in the long run readers are getting hard competition from tablets, which you can read on but you can also do other stuff. And therein lies the problem: this Kobo was a pioneer among readers in that you could download other apps, like Kindle, email and Google - even chat through Google hangouts while in Wifi! Tres cool. The newer Kobos stick to being readers and have less options. So, we have been searching around to compare, and Kobo does not even make the Arc any more! That is SOoooo too bad! But our experience with this one is disappointing in a way, because it's only just over 2 years old and it just crapped out - it died. Unfortunately, Kobo help (live people) were not a huge support, suggesting a couple of things to try (to no avail), or a discount on replacement! So we are looking for a work around. We did try dropping it off at a repair shop. The technician tried plugging it in and it seems to be working now. Maybe our charging plug has bit the biscuit? In any event, I hope it will revive. It would be nice to get a couple more years of use out of it before purchasing a tablet. Yes - a tablet! That would be the alternative, because once you have all these gadgets, you are hooked!

I was so happy with the personal engraving done by Familiar Faces for my sterling silver bar…read morenecklace (purchased at a fine jewellery store). I've used Familiar Faces in the past as well and cannot recommend them enough. The prices cannot be beat and the turnaround time was so quick. Highly recommend.

I needed a crystal memento engraved at the last moment and Sherrolyn and Roger worked to get it…read moredone and make it a special day for my colleague celebrating his 20 years with the company. Sherrolyn was quick to respond to my initial query and worked with me to get the piece I wanted. Roger worked on the design and responded in real time with updates needed. Thank you both and Familiar Faces Engraving for an amazing experience. I recommend them for the service and cooperation and will definitely reach out to them again. They quoted the lowest price and did not change when I told them about other quotes that were 2x or 4x their quote, and was willing to pay more for quick service, shows their values and good business practices. Thank you!