Really a skillful, caring, capable surgeon and a great doctor. His staff in Dover and Milford are…read morealso top-notch. We've had some regrettable experiences with another Dover provider, but Dr. Manifold was able to repair that.

Spent six years with this practice. only time they would do anything is if I came in as a jerk and…read moreforce them to do something. case in point colonoscopy, had to be forceful to get a exam and appointment for colonoscopy. But once eve ran around the office letting everyone know she going give me a rectal exam( very unprofessional & where's dr. Patient confidentially?, I had one done and yes glad I DID NOT LISTEN TO DR. & waited 2 more years( be dead waiting for what the dr think is right.)other issues you have to go there 3 times for same issue before they take it seriously. Then medications they prescribes YOU NEED TO READ MANUFACTURERS RECOMMENDATIONS, case in point eve prescribing 2 a day one in morning and one in evening when really your supposed to take 2 in the morning and 2 in the evening. So I finally had my fill with this practice and send a letter in the portal that we always communicate through, stating I had enough with the lack of unprofessionalism this practice and I'll be finding a new dr. This weekend. Once again eve shows how out of touch with her patients & sends a certified letter that I'm guessing states she's not going be my de anymore. SAD IT TOOK EVE 6 YEARS TO FINALLY BE ON THE SAME PAGE. Now they sent me a $10 charge for a certified letter that's saying the same thing as I sent them in their own portal!! Remember your health is your responsability, and never put it in an other persons hands cause they are here for the money not you!! I could go on on how they screw up prescriptions, X-rays on wrong shoulder, etc., if you thinking about this practice look further then here. Unless you want to be your own dr. But paying them. Really this practice was only good at writing prescriptions but then they can't get them to correct pharmacy or prescribes the correct dosage. I'm just getting old and putup with this crappy service way too long. My health gotten worse going to this practice but my prescription load had quadrupl. When I started going to this practice I told my PA about my heartburn and that I'm a soda whore. Hear reply is here's a prescription for heartburn medicine. Nothing on trying to fix the problem such as stop your intake of high fructose corn syrup. once again your responsibility is finding a good Dr. and this isn't the place to search for one.

Poorly run front desk area. Also, Dr Sweeney has no compassion at all and rushes you to through…read moreyour appointment. Worst Doc I have ever had!!!!!!

I went to Dr. Mackenzie ( Eden Hill office) per the recommendation of my sister and I'm so glad I…read moredid. I was having some back and neck issues from working out and lifting weights. I would get regular massages but it wouldn't relieve the pain I was feeling. After seeing Dr. Mackenzie for a few weeks, she was able to help me with my pain. I feel like she pushes the 'reset' button on me and everything goes back to normal. She is a very sweet personality with a gentle touch. Would definitely recommend her.

They will be new doctors for me. Had to go this past week in December for shingles. Front staff was…read morenice, the medical assistant was nice however I can't say enough about the physician that attended me. She was awsome! Very concerned about my situation. My husband and I will definitely be going back. Quality of care was fantastic.

My insurance was willing to cover my urgent care visit, but the urgent care facility billed it as a…read moreprimary care visit. Me and my insurance company have tried several times to correct the billing issue. I visited this facility for an urgent matter - feeling light headed, like I was dehydrated or having low blood pressure. It's the first time I have ever needed urgent care in 20 years of being insured by my current employer. And never that I can remember before then. I certainly would not have visited if I did not feel it was an urgent matter.

Dr. Horn and the practitioners are great. They always listen, and their advise and decisions are…read morealways helpful. No problems getting an appointment. I recommend them very highly .

I have trusted Southside Family Practice, specifically with Dr. Horn, with not only my but my…read morechildren's and now my grandchildren's health care for over 20 years and have ALWAYS received outstanding care! The staff is caring and attentive and Dr. Horn takes time to listen and address our needs. His primary focus is always what is best for us medically not what is best for the insurance company and he has fought for us more than once to ensure that we receive the best care possible.

I am in the market for a primary care physician. Several people recommended a doctor with…read moreBayhealth primary care west. I called and asked if the physiciam recommended to me was accepting new patients and was told yes. After taking down all my insurance information, etc. I was told the earliest appointment available was NINE MONTHS FROM NOW!! Clearly this was a waste of my time. Why would I be told the doctor was accepting new patients, but that I couldn't see them for at least nine months? This'll is not the first bad experience I've had with Bayhealth regarding unacceptable appointment wait times. My recommendation is to avoid this provider as it seems to be very poorly managed, even if the doctors are great. What good is having great doctors if you can't get an appointment to see them?

The previous review was spot on. Dover West is unprofessional to say the least. The doctors come…read moreand go and those who haven't left yet may be a blessing to somebody but are surely stressed with the revolving door of doctors! The office procedure should, but apparently does not have an "on call" procedure. This pushes appointments 6-9 months out. It's only going to get worse with new housing popping up in this area. Top management needs to do better for patient care!