Needed some major repairs for an ancient desktop. This place made it happen…read more Gene performed the service, and I was impressed with his professionalism from the get-go. He is knowledgable, competent, and thorough. He went well beyond the call of duty to get my machine running properly. If you need someone who knows computers inside and out, see if you can arrange to have him involved. He's one of those standup guys who walks the walk as far as what he can deliver, and they are lucky to have him on staff. The storefront is easy to find and centrally located. The pricing was fair and the service was prompt, especially considering the extent of my computer issues. Smooth, top notch service with the personable service of a local business. I'll be back.

DON'T USE QUICK CONNECT! The remote service didn't fix the problem, they just did a few…read morediagnostics (on a Wednesday, and I paid them more $250 for nothing) but they said that I got 30 minutes of free service if I'm still having problems within a 60 day time period. I called them and explained it still wasn't working and, after they contemplated the issue, decided it may be a clogged ink tube, and that I should bring it in rather than have them come to my house because of potential ink getting everywhere while repairing. So, I took it to their storefront on Thursday morning. They said it could take just 30 minutes or it could be longer, they would call. No call. Four hours later I call them and they said they were still working on it - I think this included a repeat of the work they did remotely. Friday, I called for an update and they said they ordered a print head so they could test to see if that was the problem. They would call me back the first part of next week. No news on Monday. Tuesday they called and said it was the print head and that the part and labor would be an additional $150. I told them to go ahead (my mistake?!) and I would pick it up that afternoon. I got there to pick it up at 3:45, reviewed the invoice... which said they installed a new print cartridge - which they didn't do (this printer doesn't even use cartridges!) They said they wiped down the chassis - it still had smudges all over it. They said they had wrapped it - it wasn't wrapped so I had to ask them to do that. I asked if they gave me the 30 minute credit mentioned above - kinda got the run around on that with them saying the repair took longer than that so there was still a charge.... I get that, but was I credited for the 30 minutes? still don't know. They were going to talk to the owner to see if this charge was correct, but I needed to be somewhere in 15 minutes so said I'd try to be back before they closed at 5:30. I returned at 5:15. It was ready for me. The invoice indicated $159.80 but imagine my surprise when my receipt showed $164.59 (they neglect to tell people there is a 3% credit card charge which doesn't show on the invoice!) So not I've spent $417.56 (ALMOST THE PRICE OF A NEW IDENTICAL PRINTER!!!). This all started because the black ink wasn't printing and the color ink was faded. At one point they told me the black print head was defective and could affect the colors printing - come to find out this printer has only one print head that does the black and colored inks combined. After I got home I realized they had altered the verbiage on the invoice - (probably to cover their "hinies"). THESE GUYS ARE "WANNA BE" COMPUTER NERDS WITHOUT ANY PEOPLE SKILLS!!! Their communications skills are pretty much non-existent and the customer service is lacking. GO SOMEWHERE ELSE! EXTRA NOTE ----- The owner called me after reading this review. He initially tried to resolve the issue but was willing to give me a partial refund ONLY if I removed this review and/or gave him 5 stars. Bribery? I just wanted to tell of my experience and let others be the judge. He stated that I needed my computer fixed and they ultimately fixed it. Job done. That may be true but it was a painful experience!

Wow, I don't know where to begin with SwitchUp Media. They are absolutely amazing!…read more If you are looking for videographers who are able to bring a perfect mix of talent, fun and professionalism to your event, Tyler and Jason from SwitchUp Media are the videographers for you. These guys go above and beyond to capture your wedding day and you can depend on them to provide you with a product of the most exceptional quality. Photography and videography were my number one priority for my wedding; I wanted to be able to look back on the memories forever. However, my photographer was so expensive that for a while, I was afraid I wouldn't be able to get a videographer because everyone was extremely out of my budget. I also had the mistaken assumption and was afraid if I didn't pay an exorbitant amount, I would receive poor quality. Fortunately, one day, while scrolling through my Facebook Newsfeed, I stumbled upon a highlight video SwitchUp Media had done for a wedding with one of my friends in it. Their work made my heart race and after researching their website and following their work, I just HAD to have them capture mine! Best. Decision. Ever. Tyler and Jason treated our wedding day with adept expertise and professionalism and in turn made us, our wedding party and our guests feel respected and special. They are also just naturally fun guys to be around and are great at interacting with the bride and groom, wedding party and guests. I had several people comment on how well they presented and handled themselves and also had a friend ask them to do the videography for her wedding. SwitchUp Media is transparent about their pricing (which is so decent and unique of them when I think back on all of my vendors) and you are paying so much less for how much they give you. I mean, you get TWO videographers who are with you ALL day (they stayed at our wedding longer than our photographers did) and they took hours of footage, captured incredible shots, and then they edited it down into a priceless memory with a beautiful highlight video and DVD of the entire day. And I just got the basic package! These guys offer so much more and can and will do so much for you. The day we got our highlight video back I think I watched it 100 times. They really take the time to capture the "feel" of your wedding and are spot on. I love watching all the highlight videos they have done because they all give you a really good feeling which I also feel is testimony to their character. The sky is the limit with SwitchUp Media and I know Jason and Tyler will continue to be very successful and sought after for their talents. I guarantee you will not be disappointed if you hire them for any media project.

I was floored when I found out that Switch Up Media was teaming with my photographer because I had…read morebeen searching high and low for the right videographer fit. They captured our moments in an exceptional and unique way and didn't miss a beat! I couldn't stop watching the highlight video and couldn't believe how they had edited the moments from my wedding and synced it with the music in an unbelievable way. I can't say THANK YOU enough! Thank you for capturing the detail shots, the expressions of our guests, moments with our family and friends, but most importantly thank you for documenting the best day of my life! Jason and Tyler will not disappoint. They are a MUST for your wedding day. If you're considering videography to capture your day-these are the guys!

Great Design and wonderful staff that genuinely cares about you and your brand.read more

I am 61, computer illiterate, and ultra-picky when it comes to design and consistency. My…read morenon-profit healthcare activism organization desperately needed a website that looked professional and engaging, was easy to navigate in, and would reflect our top following on social media. Having NO money, I Googled "website design for non-profits" and Firespring popped up. First, their OWN website looked great. Their text was clear and well-written and I figured it was worth signing up for the free demo. I was blown away. The use of imagery, page layout, variety of content - all of it was above and beyond my expectations and the amateurish sites we'd had before. The only thing giving me pause was the cost. The $90 monthly fee would have to come out of my pocket. But we couldn't really reach people who weren't into social media without a website and it was urgent that as many people as possible have a source they could go to for factual, up-to-date information and action alerts, as well as other resources. So what if I didn't eat for a week? LOL I won't lie. It was NOT easy. The way pages are populated is clunky and way too redundant with multiple clicking and, for me, too many steps in the process that if one is forgotten could screw the page up. Vast improvements have obviously been made since the other review from 2012 since I don't even know what html is (I thought it was an abbreviation for "hotmail") and there IS a photo editor. Anyway, I started in the middle of August and the site went live on November 1. BUT, the one reason I will always recommend Firespring is the PEOPLE. From Zach, the first person I spoke with, to Megan, my project manager, to Tania Marie, webinar teacher and support lifeline, I felt valued, respected, and supported. Whenever I needed help (a LOT), all I had to do was call and either Megan or Tania Marie would spend as much time as they needed to walk me through things or just pull me back from the edge! Though they certainly had good reason to, I never felt like they rolled their eyes and made fun of me in the break room. Never a hint of judgement or snark in their voices, no impatience or frustration with my ignorance. It's a rare, almost extinct, thing to find a business to whom "customer service" means THEIR service to the customer, not the other way around. Firespring is that rare bird. Bottom line - DUH now has a website it can be proud of, it's worth every penny, and if I'm ever in Lincoln, Nebraska, I'm going to thank them in person!

With almost ten years of webdesign under my belt, I believe I have found one of the poorest…read moreprograms to date. To start with a positive, their customer service is wonderful and are quick to respond...which is good because you are going to be spending A LOT of time with them. Our organization signed up with Firespring as a means for volunteers and staff with little tech experience to be able to update our site. This is absolutely impossible with the design of Firespring. The biggest issue is its reliance on strict HTML coding. One must have strong HTML programming skills and be able to handle the tedious keystroking of every code (it doesn't even have the handy auto-fill as most basic editors had). There are no toolbars, no shortcuts, just plain HTML reminiscent of programming during the Clinton administration. After a sharp learning curve of maneuvering around the awkward interface, a users time gets eaten up by the lack of an image editor. Even a simple dragging of corners for re-sizing is beyond the technology of this antiquated system. Keep a separate image editor open on the side at all times, because you're going to need it. The forms allow for no tweaking in terms of design/appearance, thus very unprofessional looking, and to upload files, only 4 allowed at a time to their server which in turn they will EMAIL to you! Unless you're looking for good customer service and some pretty graphics/color schemes, I strongly advise to seek the numerous other services out there....most of which are easily found for free these days.

GenR8 really helped with my SEO results. They also offered easy ways to see my website traffic was…read moreimproving. They don't just recommend email campaigns but give you ways to determine if they are really making a bang for your buck. I'd highly recommend them to my friends in the business world. The staff is creative too, I've had several friends use them to make logos and other marketing material and Genr8 really knows how to make very attractive logos, I'm very impressed.

From the owner: GenR8 Marketing is a comprehensive digital marketing consulting agency. We're proud to be a small,…read morefamily-owned boutique agency. When you work with us, we take everything into account and ensure all marketing efforts leave a digital footprint we can track. If we aren't able to show you ROI, GenR8 won't recommend it. We exist to generate leads for you. GenR8 takes a one-on-one client approach to every project, big or small. With over 25 years of experience, GenR8 specializes in social media, websites and lead generation through online search advertising, video and strategy. The digital marketing terrain is ever changing and it can be difficult to know what makes sense for your business or organization. This is Why GenR8 exists. We're here to help you navigate the terrain for what's relevant, what's changing and how best to use these tools for your business. If you'd like to learn more or speak to us directly, please give us a call today or reach out through our online Contact form and we'll be in touch. We hope to hear from you! GenR8's mission is to serve our clients as a strategic partner in guiding them through the digital marketing industry, with a value-added approach to coaching each client on how best to leverage marketing technology, media, and their budget to benefit their sales and marketing goals

Paul Burner at Slide Arts has helped me tremendously with my website! He gets the work done…read morepromptly and let me know how the progress was coming along the way. Great results and great to work with! I highly recommend Slide Arts!

Paul has made us a great website but the best thing about him is service after the sale. He is…read morealways answering our questions, making tweaks and helping us with SEO hints. Great work.

Probably one of the most creative agencies in the region. Extremely pleasant employees and the two…read moreowners are salt of the earth.

Do your research before hiring this firm! They were hired to build and design a website for our…read moreskin care line and after being presented with several proposals and contracts we hired them. They were all-inclusive meaning they did our packaging, labeling, marketing promotions, web-site design, social media, etc. On the front end they were very good and the packaging was indeed great. However, $30,000 and a year past the promised, CONTRACTED deadline we were left with a non-responsive website (and to be clear on this because I am not sure the owner understands responsive: the website would only show on a regular sized computer rather than computer, laptop, iPad, phone, etc) the homepage was filled with broken or non-existing links and so if a customer wanted to purchase our product they could not move past the home screen, sent us bogus and trumped up charges, and after shelling out almost $10,000 to manage and grow social media we had zero brand recognition. After a year+ of continually paying invoices on items and products that were not delivered another person was hired to clean up the mess and make sure the website is functioning..very disappointing because having a conversation with the owner, Todd, is like hitting your head against a brick wall. If you have done any work or are considering working with them please be prepared to add "babysitter" to your job title because you will have to monitor the invoices very closely along with the work they are claiming to do.

I needed a production team to run a professional live stream of an instrumental concert in a school…read moreauditorium to an audience of a few thousand people. Going into the event, I knew next to nothing about video and audio production, but the Inspirmedia did a great job understanding my needs and getting me the exact production I was envisioning. The team is comprised of professional workers who are easy going, friendly, and flexible while also focused on creating the best product possible. I cannot recommend this company enough for your next event.

From the owner: Inspirmedia Productions is a premier provider of Lighting, Audio, and Video for live events.read more