I LOVE LOVE this place! They seem to be the only one in town…read morethat actually know about the productS. Each time i go in the sales person know their shit! Nothing is more annoying that the person your coming to for a fix or info doesn't know f**k all about the products the stor sells!! They are always so helpful and patient with me! They also have a rewards system that is always saving me money!! Best vape shop in Katy by a long shot!! I hate to have to go anywhere else!!

First and foremost I have been trying to quit smoking for two years. I entertained the thought went…read morein blindly thinking "Oh I'm going to go with a taste I know I like, sweet flavors". Nope! too embarrassed to admit I was wrong; I kept going back some times three, four days in a row. It's one thing for store businesses to push products but it's another one when you finally break down and tell him the truth that you're trying to quit smoking. When I told them that, they were absolutely the most helpful people! The narrative changed completely they not only let you taste the zero nicotine come to find out actually I'm not a sweet vape person, I'm a savory. The husband and wife team let me taste test the zero nic products and led me to a juice that I love! I am proud to say thanks to them I have not had a cigarette in eight days! It's all thanks to them, and my future body thanks them! Don't waste your time going to other places with possible harmful vape juices and products and people that are just pushing their products to make money. Go to a business that's top shelf in your needs with the education to back it up, Vap Militia is & their staff is exactly that, TOP SHELF! They will guide you to exactly what you want for exactly what you need. This will be my go to place from this day forward. Simply the best! Sincerely a proud new none smoker! World class top notch educated in the products they sell down to the very last details and law. Now let's forward 10 months of a non-smoker, and the things that I have learned from this family owned place. First and foremost is the knowledge that they have all their mods, tanks & cartridges, this part is important so I had purchased a mod from a different place that was leaking continuously it was just absolutely horrible. Went to my new favorite place and lo and behold. I just was able to change the tank along with the fact that I was able to get money back on my cartridges that were unused. This is it self saving me from having to purchase a new mod and tank. That is a huge plus. These people are so knowledgeable on their tanks, mods& cartridges of what everything in their store I am never ever disappointed. I am extremely proud of this. family owned knowledgeable place. It is my only go to place in Katy Texas, the customer service is outstanding it's above and beyond of what you would expect these people take extreme pride of their knowledge of their products, swaps availability on their mods that they sell, which is a huge plus so you don't have to buy a new mod when you just need a new tank possibly. It's just a wonderful wonderful family owned place. Very proud to refer this place to friends& family. I hope this review will let you at least check out the place get to know them talk to them about your needs or wants because they sell a variety of things also but it's just simply a great phenomenon educated staffed place.

Great customer service, polite and the prices/deals fasho hit here. Highly recommended.read more

I haven't been here since the new owner took over and I was pleasantly surprised! Not only was I…read moreable to get new fluid but he was able to add nicotine to bring up the strength! Awesome customer service!!!

No one is ever there! I have been there to purchase 3 times now in the last 4 days - during…read morebusiness hours. Have not caught someone there yet. Usually there are customers waiting outside. Very frustrating. Sometimes there is a note but usually not.

I absolutely love the customer service here! They are always willing to help and they truly care. I…read morepurchased two Elfbars from their competitors Holy Smokes and one of them was misfiring so I went back just a few hours later and they would not do anything about it. They told me I could purchase another one but they would not exchange it. I told them no thanks and went to Smoke baby and she was so kind and offered to replace it even though I didn't even purchase it from her! Now that's how you treat your customers! Even though I did not take the one she was offering me for free I purchased two from her and I will NEVER go back to the other store! Not to mention that this was not the first time this happened to me there. Their products at Holy Smokes are defective not to mention more expensive than Smoke baby! I LOVE SMOKE BABY!

Went in the other day for a vape and the guy that worked there was super nice and helpful! I got an…read moreEscobar and he warned me about them but I didn't listen. I bought it and tried it at the store and it was fine but when I hit it again at it tasted burnt. I went back in to tell the guy and he allowed me to exchange it (even though he said I couldn't). He assured me that if the other vapes he recommended me didn't work either or stopped working he would exchange it for me within a month. The shop was clean too so that's a plus. Overall a great experience and customer service was awesome!

all the people that work there are very friendly and helpful. The selection of products from all…read morecategories is great, they have almost anything you need from snacks and cold drinks to tools and toys. my go to spot

I'm not typically one to leave reviews but this interaction just left me baffled honestly. I bought…read morea lost Mary vape for $27 on a Friday night at 3 in the morning after getting off work late. It's my first vape since 9 months of quitting, so I knew the exact brand and vape I wanted when I got there... I had no issues with my purchase, I just noticed that my vape wasn't hitting 100% and that there were issues charging... I knew I had already left the shop so I couldn't really exchange it and didn't care enough to go back Saturday morning/sunday... that was until Monday evening, I went to take a hit... and it just stops working? It says it is at 0% charge (full juice) and just will not work. I've tried charging it, sticking a toothpick into the mouth piece-- everything I know in the past to have worked in a similar situation but this vape will just not prevail... so I'm like hm I wonder if I can go back and just ask for a discount at least? I'm a first time customer and I'm not gonna be rude especially since I work in the customer service industry as well... I go and they tell me obviously what I knew they would, you can't exchange it and I'm like okay well what about a discount... the lady who was not helping me tells me she will do a 10% discount and I'm like omg great! Let's do this thing! I proceed to checkout where they tell me the total is $29 AFTER the discount... I'm sorry what? I then obviously explain and SHOW the bank statement where it says $27... the lady I guess seems to think I'm lying and claims that I need to come when the guy who helped me is working, how she apparently doesn't know if I stole it and I'm trying to get another one, and honestly not even sure if I heard her right but I think she said something about me being underaged as I literally had my ID in my hand... I told her we could simply fix this issue by reviewing the cameras 3 days prior to the Friday night, I told her the exact time I went and she refused to show me the surveillance... I'm at this point just frustrated and feel like they think I'm conniving just for a vape, I decided it wasn't worth it and that I just would leave a review... well when I went back to ask for the lady's name she refused and told me she was the owner... if the same 'owner' who is treating any paying customer-- especially a first time customer-- like how I was treated today, then I feel bad for anyone who walks in these doors. Genuinely wasn't looking for anything free, I had just moved and didn't know smoke shops in my area open at the time since it was 3, any owner who can't give their name is very suspicious. I will not be returning and would not recommend

Taha was absolutely amazing! He was so knowledgeable and super sweet. I'll definitely be back to…read moreget more

Picked up some incense today...huge selection. Jarred's service was amazing as always. He told us…read moreabout some of the new items, and the 2/$60 sale he was offering. Can't wait to try everything.

These people steal by selling you messed up product aka the nector collectors and want to say ""…read morewell you walked out without trying it" of course i did they want me to smoke in there store? Ha, yea these people are something else man great scammers and then he puts the same bad nector collector i brought back back for sale and admits its going to mess up if he torched one to demonstrate for me because he said i torched it for too long . Ive never heard something so dumb in my life not to mention it was the manager speaking

Monti was a great help! I had a budget and he worked within my budget and got me exactly what I…read moreneeded! Will be coming here for all my smoking needs!