Recently I visited Infinity Spa in Charlotte, North Carolina, for the very first time. My daughter was getting married in less than a week and I wanted to do something to look refreshed and rested. From the moment I walked in the door to the time I left, I was treated with warmth, professionalism, and caring. After a discussion with aesthetician, Perri Johnson, per her recommendation, I decided on a deluxe facial with derma plane and extractions. I was so stressed about the impending wedding when I came in but the process of the facial made me feel more relaxed than I had in months. I am 66 years old and this was my very first facial. When I came in I had peach fuzz on my cheeks, and blackheads deep below the skin. When I left I looked a little rough because my skin had never had anything done to it, but within 3 days, I was glowing, with clear, smooth skin. I have always been very self conscious about my complexion but I felt like a movie star at the wedding. I feel more confident than I have in years, and I have received several compliments about how pretty my skin is. The facial was not extravagant, but if it had been, it would have been worth every penny. I will definitely return for another. I could not have been happier with my experience. I went to get a deluxe facial from Perri today and once again, she knocked it out of the park. I needed fewer extractions today and I think maybe it was because of the extractions and derma plane from my last facial. The quality of my skin has been so much better since my last facial. I am so excited to have her care as part of my beauty routine. It was such a relaxing experience and she was so kind and attentive! read more

My first ever MedSpa experience was fantastic thanks to Infinity! Check in was simple and quick since I filled out my medical history online beforehand. I first had a Hydrafacial with Katie. The facial was amazing, and Katie was very knowledgeable and professional. She made some great recommendations for my skincare routine. Then I did a lip flip with Rachel. She explained the process, and it was over super quickly! Overall the experience was wonderful. It looks like there's a great selection of skincare products, and the space was clean and tidy as well. I can't wait to come back. read more

I had such a wonderful experience with Brooks Scurry for my injectables. From the moment I walked in, she made me feel completely at ease. I've always been someone who really struggles with needles, but Brooks was incredibly gentle and patient throughout the entire process. She took her time, checked in with me often, and made sure I was comfortable every step of the way. What really stood out was her knowledge and professionalism--she clearly knows her craft inside and out. She explained everything in a way that made me feel confident and informed, which helped ease my nerves even more. On top of that, she has such a calm and reassuring presence that made the experience far better than I ever expected. I couldn't be happier with my results and will absolutely be going back to her. I highly recommend Brooks to anyone, especially if you're a bit nervous about injectables like I was! read more

It pains me to write this review because I have stuck with JoBrent and Infinity med spa since they opened. I was a member of their monthly skin care club and did injectables (Botox,Dysport, fillers, etc), Coolsculpting, and some of their other services like peels and lasers. I had stuck with them over 5 provider changes over the years. Last fall I unfortunately developed perioral dermatitis and spent a few months trying to figure out cause. When I was unable to I put my monthly membership on pause given the irritation the facials were causing. Not saying they were root cause but at the advice of my dermatologist I paused while I figured it out. The front desk staff was helpful and told me that I had 60 days to unpause and given the time of the month I paused I would pay for one more month of my membership before it paused. So I booked my last facial for February after a pause to let the PD calm down. When I left my work day uptown to drive there, when I got to the front desk they first said she was running behind 10 minutes and I would have to see a different provider because my last two I had seen had left the practice. I was fine with that. I bought two products and sat down and waited. The front desk then came and said I would have to pay a differential for the provider because she was not a part of the monthly skin care club. I questioned that because they had placed me with this provider. Front desk girl disappeared and came back and said oh I just spoke with JoBrent and actually you not only have to pay this differential but the entire amount because your membership is paused. I tried to explain what I was told and front desk girl was like well someone must have given you wrong information. I almost cried - I had left work to do this, was embarrassed at the exchange (whole room and other customers heard), was confused on what I was actually being asked to pay for, made it seem like I was trying to get something for free and take advantage of infinity (I was not!). Then they told me JoBrent was too busy to speak to me. At that point I said thanks very much but I'm going to cancel the facial today. She then said I would have to pay for it! I left that day and received an email from Someone at the medspa and it was very anticlimactic , didn't seek to understand why , and just stated why I had shown up for an appointment that wasn't part of my membership. If that was the case I was very confused as to why no one had explained to me - especially because they had asked ME to reschedule my appointment originally!! I think this business has had so much turnover and the staff and providers are not nearly as well trained as they once were. After so many years with Infinity, I would have just really appreciated a personal call so that we could LISTEN to each others point of view. read more

This is my all time favorite place in Charlotte for Botox and fillers! Rachel is the best!

This was my second visit to Infinity MedSpa. The professionalism and warmth and kindness of this team stands out. The results of my Sculptra procedure exceeded my expectations and I am thrilled with the results. Do not hesitate to book here. Brooks was awesome; gentle and patient and gifted in making this a relaxing experience. P.S. The product lines are phenomenal as well. The Skin Better Science SPF compact is the best thing in my make up bag! read more

I visited Caroline Clippard, FNP at Infinity MedSpa for my much needed forehead wrinkles. She was very knowledgeable and professional. In addition, she eased my anxiety and talked me through the whole process. I am happy to say that I left with a very youthful, but not overdone look and I will definitely be returning very soon! I highly recommend Caroline for anyone looking to get Botox for a more naturally youthful appearance. read more

Infinity Medspa & Wellness - Botox - Laser Hair Removal Near Me - Charlotte, North Carolina

I love this place. I recommend signing up for their newsletters and liking their facebook page! They run specials all of the time. I try to buy my stuff on a special, in advance to use for the future. When I walk in they know me by name. I never have to wait. It's a great relationship. Everything is so clean, decorated beautifully, and the customer service is excellent! I got laser hair removal through Perry and she is absolutely amazing! I had incredible results and she made me feel so comfortable. She tells you exactly what to expect and takes the fear away. I looooooveeee Alissa for Botox! She knows exactly what she is doing. She gives excellent recommendations and she is very skilled at what she does. I swear she is the most talented person. Alissa gives you tips on preventing aging and helps with skin care in general! You only have one face... haha! I will continue going to see Alissa and Perry for anything I need. read more

I've received dry needling from Jess on both my shoulder and hip. It worked wonders. She is great...very professional and knowledgable. She truly cares about her patients and their journey to restore mobility. Highly recommend! read more

I had a great experience with my microneedling. My aesthetician was wonderful. One thing I do wish they would provide was after care gel that's a part of the skin pen treatments. They really should implement it. read more

I absolutely love everything about this MedSpa! First, it is such a pretty space. It is so clean and always decorated so beautifully. Second, EVERY staff member that I have ever encountered there has always been so willing to help and very polite and kind. The nurse injectors and aestheticians are incredibly talented and work miracles on a regular basis. Last, the owner of Infinity is just fabulous. She is very visible and incredibly warm. She shows her clients how much she appreciates them by hosting an annual Beautypalooza which includes wonderful giveaways and discounted products and services. In addition, she always offers specials each month, especially around the holidays. I have been to many MedSpas in Charlotte, but Infinity is hands down the best of the best!! read more

So. How I found Infinity went something like this: Me to Friend in email: Hey girl! How are you?! Random question. Where did you say you go to get Botox?! Friend: INFINITY! And I love Botox!! Lol Me: perfect! Friend: Oh and they are having their 1 year anniversary party...wanna come?! Me: ummm...Duh?! So we went, I dragged the hubs, and had a BLAST! Their location is SO close. right near the big Harris Teeter andddd also near where I go to get my Invisalign check ups?? Ha! Why does the song "You're so Vein" pop in my head?? *shrugs* Anywho - The event was really great. Their offices are beautiful...and I'm glad I got to see their offices first before knowing anything about Alyssa or who would be doing my Botox. Can I just say that I immediately felt comfy when I walked towards the first room and I saw Queener. She was the first person I'd gone to when I got my "lady bits"s waxed and facials and I loved her!! I gasped and leaped with joy that I found her again!!!! She was just as happy to see me!! Seeing her calmed my nerves. After that I met Alyssa and she was just awesome. Very conservative and so approachable. I booked with her right away. Today I went in for my face tox...lol...aka Botox and felt so comfy. I love this place and I'm so glad I found them. Botox anyone?! read more

I scheduled a consultation, where I met Bella. I was fully informed on the products and uses. One week later I had a filler appointment, and I couldn't be more pleased with the refreshed natural look I left with. The front desk staff was super polite and patient, and the facility itself is immaculate. read more

High dollar but high class. Skin care and antiaging is a multimillion dollar business. This team spares no expense. I wish I could afford to do much more with these lovely ladies and this salon. Best in Charlotte for sure. read more

My friend recommended Perri Johnsen for a facial. It was exceptional! I recently moved to Charlotte and am incredibly picky about my skin. I have had many facials, over my life, and Perri was one of the best! She's incredibly detailed and does a very deep clean. She also helped me refine my current skincare routine. She even told me how to get the best use out of the products I already own. I've struggled with acne-prone skin my entire life, and I'm still glowing many days later, after my facial. I also see Kendra Jackson for Botox and she is AMAZING. I've personally seen some Botox nightmares but Kendra is so talented! She listened perfectly to my concerns and did a very natural-looking application. She scheduled a FREE two week follow-up to do minor touch-ups to make sure that it was perfect! I've recommended her to a couple friends and they all love their Botox. read more

LOVE Alyssa ..:) I am a Esthetician of 10years and have been to many medical spas plastic surgery places in the US. She really knows her products and services and keeps up to date on fillers and procedures. I model part time so I'm really cautious who does my filler & Botox. She is amazing I would go there for anything .!! Thanks ladies ;) read more

I went here for the IV hydration and it was a nice clean room and pain free iv insertion, but the nurse Allison is so pushy and always trying to up-sell! She would fill a shot for vitamin B injections while getting the IV hydration, and say it was good for my condition! I never signed up for that and it was very pushy and made me uncomfortable and ended up defeating the purpose, and was all so she could charge me for extra services!! I ended up sick for a couple days after, since my body is fragile and it was an overkill of vitamins! I have since taken my business elsewhere and I am all about maintenance, but need to trust my provider and not feel like I am dealing with being sold and up-sold the whole time!!! Products are also pushed too and RUN ladies!! Not smart to be like that either, and if I trust and feel comfortable with someone, I would recommend! read more

What an amazing place! The owner, JoBrent is so helpful & the staff is amazingly kind! I had never had any fillers or anything like that done before and Kendra was SO gentle for this first timer!! Definitely will be returning! :) read more

My hour long facial with Danielle Simonetti was amazing!! She took the greatest care of me and informed me on exactly what she was doing every step of the way. I left with my skin feeling super soft and glowy! I would recommend her services to anyone looking for a facial. read more

I met the Infinity team through an event with work. I've always struggled with acne, but hadn't had a facial in years; opting for R&F, Clinique, and other acne "cures" to no avail. They were offering a discounted rate for facials so I bought one, what the heck?! I had a consultation with Perri, who made me feel completely comfortable and also confident that she could help me get rid of the acne and have the great skin that I've always wanted. I've had two facials so far this month. I have noticed DRASTIC results in the clearing of my cystic acne. Perri has recommended great products that she herself uses and we've strategically worked them into my regimen. With a high end medspa I've often times felt pressured to purchase really expensive products- not at Infinity. The girls have been so conscientious of budget, which is incredibly refreshing. The owner is fabulous and greets everyone with a smile, not every place in South Park is like that. Overall, I would recommend Infinity to any of my friends who struggle with acne, they'll help you tame it and fight the aging process - it's never too early! Huge kudos to this amazing team, I can't wait to see the rest of my results as I continue to work with them! read more

As I realized it was finally time to start addressing the signs of aging I was starting to see creep in, I decided to give Infinity a try. It's very conveniently located to my home. I was a bundle of nerves! The staff is super friendly and put you at ease. I'd definitely recommend coming here to get Botox and filler. Alissa is a perfectionist and takes her time getting it just right. She really cares about your happiness with the final outcome. She's very knowledgeable and explains everything she's doing. I'm very happy with my experiences here. read more

Two weeks ago tomorrow was my very first Botox treatment with Kendra at Infinity MedSpa. I was a little nervous going into it...I just wasn't sure if Botox was right for me. Kendra took the time to get to know my areas of concern, addressed all my questions, and eased any anxieties before I even booked an appointment. She thoroughly explained what to expect before, during, & after treatment. She was gentle and patient, but confident and encouraging. I'm so excited I decided to try Botox as I am overly pleased with the results so far. If you're on the fence about Botox, go talk to Kendra! Such a great first experience! read more

I cannot recommend Infinity enough! Such a wonderful experience and everyone was so so nice and pleasant. I got lip injections done by Alissa and she is AMAZING. Not only is she the sweetest, she is very skilled and highly educated. She took the time to work with my natural shape and flawlessly executed the procedure. I can't imagine letting anyone else touch my face other than Alissa. Highly recommend! read more

I never thought I would ever feel good about skin until now- I have had issues pretty much my whole life with scarring, breakouts, and hyper pigmentation. Megan has completely changed the appearance of my skin only after a couple of treatments! She has saved my life !!! It brings tears to my eyes how happy it makes me to see such a difference that I thought would never happen! Thank you so much Megan and Infinity for being so awesome and literally changing my life forever ! read more

Turned OFF by behavior at front desk! I went into Infinity MedSpa to inquire about a gift certificate for my sister for her birthday. Two women at the front desk were gossiping and making catty remarks about the body and face of a patient that had recently left. I was really put off by their comments and attitude, and the way they acted like they were letting me sit at the cool-kids-lunch-table by gossiping in front of me. I thought it was incredibly unprofessional for women in their 40s and 50s (guessing at age here). Instead of buying a gift card, I just smiled and asked about their services and said I'd come back. No thanks! read more

I purchased a gift certificate for Infinity MedSpa at a charity event and it was listed for 2 treatments of Sculpsure. When I called to make my appointment, I mentioned the gift certificate and came in to have the treatment with Alyson and set up my second appointment when I left. I came for my second appointment today and was treated by a different person. Alyson is apparently no longer with the company. When I went to leave I was slapped with a $1600 bill that I cannot afford. They told me that my certificate was for one treatment (which is not what I was told at the charity event). They would not budge on this, so I ended up putting the huge bill on my credit card and I get to make payments on that for the next year. The owner did not seem to be the slightest bit sympathetic. I didn't see results after the first treatment, so I certainly would not have come back for a second if it were not included in the gift certificate. read more

I got a Dermaplane facial, brow wax and lash tint with Megan and felt like a new woman walking out!! my skin never felt so smooth and fresh. My makeup also went on much nicer and I felt so confident with my new radiant skin it was such a beautiful serene office it made my experience that much better. Highly recommend ladies! read more