I get my Botox here and the MD here is beyond hilarious. I loved the guy -he made me laugh almost…read morethe entire time. I suspect he does that to distract you as he pricks you because I barely felt anything and usually I'm a big baby. But the most important thing is he KNOWS exactly where he's pricking. You and my Botox was done to perfection. I thought I had already reviewed this place but I've been getting Botox the last 20 years or so, and his was almost painless, but more importantly is he did it properly ( I had it done a couple times at a dentist ( that I won't name) until I once I looked like I had a stroke (for three months) because they did it wrong -so I advise you to use it a medical doctor not a dentist ! Everybody that works here is so nice. . The pricing is a little confusing. They have different " tox clubs " I didn't fully understand. I just usually go and get what I need.. The prices are fair and competitive for Birmingham and I won't be going anywhere else after finding this place, because I enjoyed it. It was relatively painless and I really like the people that work here.

I booked a Groupon for one syringe of filler and 60 units of Dysport and drove 45 minutes, taking…read moretime off work to make the appointment. Once I arrived, we discussed treatment options. There were some nuances about using filler in the cheeks, which I completely understood and was flexible about. I was happy to proceed with areas the provider was comfortable treating such as the lips. However after this discussion, a different person came in and informed me that my Groupon was not valid for another two months. This was never communicated ahead of time, despite them having access to my chart and booking details. This could have easily been addressed before confirming my appointment and would have saved me time and frustration. What made this even more frustrating is that they had already redeemed my Groupon voucher. When I asked for the appointment to be canceled after learning the voucher was not valid, I was told I would need to take it up with Groupon rather than the office resolving it directly. Additionally, I've consistently felt a lack of professionalism during my visits and it unfortunately seems tied to the fact that I booked through Groupon. Every patient deserves the same level of respect and care, regardless of how services are paid for. I do not recommend this med spa. There are many other professional and reputable options in Birmingham, and I would strongly suggest choosing one of those instead.

Very knowledgeable and caring. Listened to my daughter and didn't dismiss her ideas. Highly…read morerecommend acne boot amp!!

Been a patient here since 2018 or 2019. I've always received 5 star service from D&L of A. The…read morestaff is always so kind! I rarely have to wait to be seen once checking in, unlike other medical offices. They also sell Skinceuticals products, which are super pricey but very effective (in my experience). Ask for samples if you're unsure!

I'll start with the positive: she accepts credit card payment and she was efficient in getting my…read morestubborn chin hairs. I was travelling to Alabama (from Charlotte, NC) to celebrate my birthday weekend to bear witness to the civil rights movement, and especially to honor those whose lives were taken so brutally (lynchings). Since I was in need of an electrolysis session, I figured I'd take advantage. Zainab replied to my initial email inquiry 8 later. No issue there since I had plenty of time before arriving in Birmingham. We set my appointment for 30 Oct at 2pm. Arriving 15 minutes early, the receptionist indicated which way I should head. I knocked on the door; however, there was no answer, so I thought perhaps Z was treating another client. I went back towards the reception desk asking for the ladies room. After being done in the LR, I headed back to Z's office. (note: I was wearing my face mask & had my cell phone in my hand as was hoping I could charge it since the battery was very low). I knocked on the door again. Z opens the door (no face mask nor shield, no gloves), looking a bit frazzled made me think she had been napping. I said hello & her response to me was "Darlene?" No smile, no "hi"...nothing. She was abrupt and off-putting. Honestly, my initial reaction was to tell her how rude she came across, then to walk off, but I really wanted to have treatment for my chin hairs. I replied with "No, I'm Lola, I have an appt @ 2pm." Again she just looked at me with a puzzled expression, and repeats "are you Darlene, my 1 o'clock appointment? I repeated that my name is Lola, and I added, I don't know about Darlene, but I'm Lola. Then she tells me that her 1 appt never showed up and asks me "do you have a 1 o'clock appt?" Clearly, Z was all kinds of confused. I figured, she's an older woman and obviously, I woke her up from her mid-day nap...I'll cut her some slack and get this quick 15min session over with. I walk in, set my bag on a chair beside a small table and that's when I noticed the available outlet so asked her if I could charge my phone. She doesn't reply, so I said "I'll take that as a yes?" In a curt manner, Z replies "I guess so" I'm thinking, this chick has got the worst attitude !! Before taking my place on the bed/table to begin my treatment, I asked her if she would sanitize her hands before we got started. That immediately set her off. She sanitized them and grabbed for her plastic facial shield, then turning to face me, pointing to her face shield, says "if this is not ok with you, then you can leave"......again, here I wanted to walk out, but I didn't. The treatment starts and I take off my mask, showing her the hairs along my chin. She asked me if I'd had electrolysis before and though she was still less than friendly, at least I appreciated she was curious about my experience with the mode of hair removal. She also went about to make an assessment about my skincare regimen (sounding judgmental about my pigmentation, she must not have realized that I have freckles - ones I'm are quite fond of). At one point I mentioned that being from NYC, I've had all kinds of electrolysis and I was curious about her training. She defiantly mentioned she was schooled in London and said "if that's good enough". Dude, chill out!! End of the session came. Z dabbed a bit of witch hazel on my treated areas. I said "merci, merci" (because she told me she's Iranian - that's a whole other conversation). That was the ONLY light hearted moment she let out a small chuckle. When I get off the table, I commented to her about the "you can leave" remark. She retorted that since I had asked her about sanitizing her hands, she wanted me to know that she had a face shield and that I could leave if that wasn't acceptable. I told her that her remark was off putting. I also reminded her that she was less than cordial when she "greeted" me at the door. Her reasoning: "I was startled." To which I replied, "well, you didn't even say 'hello' and normally one would greet a customer by saying 'hi' or 'hello'.... Z replied: then I guess I'm not normal I paid with my credit card (ZERO tip) and walked out. Final note: I had sent to her a follow up email to inquire about methods of payment she accepts (cash, check, credit card, debit card, Venmo) because I wanted to be sure I was prepared and I usually do not carry much cash on hand. She did not respond to that email, so I sent a follow up request about 1/2 day later....still no response. I would NOT recommend her service. She did not thank me for my patronage and gave the impression she was doing me a favor. You couldn't pay me any amount of money to return. Z has zero affability and an absolutely awful bedside manner!!

I had my first electrolysis appointment two weeks ago. Z was very inviting and very informative…read moreabout the process. We laughed and she made sure I was at ease. I look forward to going back for my next appointment.

I've been seeing Dr. Seiler for almost 3 years. He listens to how I want my mature skin to look and…read moreprovides options for my treatments. I never feel pressured to make a decision one way or the other. IMO he has never steered me in the wrong direction. Alexis, his aesthetician has a gentle touch and is wonderful too!

Love Dr Seiler and the whole team! So friendly and professional. Happy with my results and look…read moreforward to my appointments!

Extremely aggressive with trying to sell packages. I was only calling to get a quote. They have…read morecalled and texted me several times from different numbers after I've asked them to stop. The representative kept trying to give discounts and package deals when i said i was no longer interested. The "deals" weren't even worth the headache i knew id get from them.

Within the context of the multiple packages I've purchased and the money I've spent over the years…read moreat laser away, it's egregious that some numbing cream could not be included in the cost of a notoriously painful treatment: laser tattoo removal. Regarding of the size of the tattoo, It's greedy, inhumane, and just bad customer service. The primary consumer base for Laser Away is female, and I'm disgusted that a company that caters to women is unashamedly nickel-and-diming us for numbing cream. I wasn't even offered an ice pack. The staff was professional but this situation was trash. When I've had tattoo removal treatments at other places, pain relief was simply a common sense part of the process. Customer satisfaction is definitely Not a priority as ample time was given to make it right before I just got up and left without completing the session. The customer service person who responds to these can also save the "we're always looking for ways to improve" as y'all can just start with the problem listed and can feel free to contact me to make it right. Additionally on the website it list application of numbers cream as a step in the laser tattoo removal process. Says nothing about additional cost or it being considered optional or an add-on: https://www.laseraway.com/services/laser-tattoo-removal/ I

I cannot say enough good things about this practice. The office staff is always helpful and patient…read morewhen working around my schedule to make appointments. Every esthetician is skilled, thoughtful and thorough. Dr. Hartman is helpful and knowledgeable of course but also kind, funny and a great listener! If my skin ever has an issue or an odd/rare reaction they are very thoughtful about helping it through to get the perfect results.

To start, I went out of my way to support this practice specifically Dr. Dyck. There was a…read moredermatology office closer and with more appointment availability. When booking a medical appointment a credit card is required. Not a cosmetic appointment but medical appointment. I have never had to give credit card info to any other medical office. Because I really wanted my daughter to see Dr. Dyck I went along with it. Our appointment was about 3 months out. When we arrived, we were brought back quickly. During the work up I told the medical assistant that my daughter had developed a 3rd problem while we waited for the appointment. She made note and did not mention there was a 2 problem per visit limit. Dr. Dyck came in soon after the work up. She assessed the 2 problems I reported when I scheduled the appointment. Once she addressed those issues I noticed she was leaving so I asked her about the 3rd problem. Dr. Dyck turned around abruptly and looked at me as if I said something offensive. She responded with "I only address 2 problems during a new patient visit". I then replied I have never heard of a limit on problems addressed during a medical appointment but had I known of course I wanted her face addressed first. She turned around and did not say another word and exited the room. The medical assistant attempted to clean it up by saying the doctor will address her face when she comes back for a follow up. Of course a follow up was not scheduled. I was highly disappointed with the doctor's rude behavior.

Charges and billing ins all messed up. Husband and I were seen same day had the same things…read moretreated. Paid our copays the same day and they continue to bill us for my Copay and not his. My charges to ins. were billed as a surgery which amounts to a lot more than his. Seen in December but still receiving $25.00 bill in April. We have called and mailed proof . We will not go back .

I have been a patient here for a few years now. I've come to see Dr. Fenning for botox. She has…read morealways been a great doctor. She's pretty conservative and careful with how many units she has given me so I usually know what to expect when I come here. The facility itself is pretty big, and they have their beauty product storefront in the lower level. The one part I don't like about this place is the issues I have when they are calculating your bill. I've had mishaps on my bill every time I have gone. I'm usually able to catch it there is a mistake, but on one visit I did not and had to contact their help center. They were very nice about it and credited my account. But the next time I came, it was not automatically applied to my bill. So I have about $12 in credit left here according to my Klarna account so hopefully it can be applied on my next visit.

I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.