They gave me requisition for pregnancy test. I did the blood work. I called for a week every day after the test and they said they don't have the results, while the lab said they sent the results a day after the test. They gave me a lot of anxiety and for sure did not care at all what I am going through. Eventually I gave up. The worst experience. read more

Been going to the clinic for my regular walk in, chiro and physio. Also did their massage therapy. You will find the service fast and efficient - especially the timed walk in appointments, not much of a wait time. I prefer more of the other services like chiro and massage therapy. The doctors are decent and take their time to understand your problems..also suggests the best exercises for the pain based of what you are going through. read more

Infinity Health Centre - Chiropractors Near Me - Toronto, Ontario

If you are sick and need to be seen by a doctor, look elsewhere. Every time I've called, they said they have no availability. If you call early on Friday, you *might* get lucky and get an appt for the following week, but no guarantees! Unfortunately many medical conditions can not wait 1-3 weeks to be treated. Their Saturday "walk in" is absolutely ridiculous as they don't even answer the phone to give you a chance to get an appointment. They are clearly over capacity, yet they continued to accept new patients to the point where the quality and timeliness of medical care has severely degraded for all patients. This is not a good place to establish a family doctor as it is very poorly managed. read more

Definitely a five star experience! I came here because the health centre I usually went to called Emkiro on University Ave shut down. A new clinic was opened there but they said they were fully booked. I searched "walk-ins near me" and up popped "Infinity - 140 metres from me"!!!!! How did I not know about this place?! I walked on over for 'open' which is 8am and the receptionist explained that they book by appointment, up to a week in advance. That's VERY RARE to be able to do downtown Toronto and amazing for others like me that don't have their family doctor in the city. Instead of spending hours in a waiting room, I can now just call ahead! Woohoo! The receptionist was lovely. She immediately booked my appointment. The clinic is very clean, modern, and has a pharmacy attached to it which is super convenient! The doctor I saw this day was extremely friendly and caring. I was in and out of there in no time and received exactly what I came for! This is absolutely the clinic I will go to moving forward! read more

I went to infinity one day when I was very sick. After my appointment I felt very faint and asked the receptionist for a cup of water. She denied me, saying it was not the clinic's responsibility to provide water. I sat on the bench to breathe and ended up fainting and blacking out. When I awoke, and after throwing up in the washroom, I sat down again and asked the woman to help me call a cab (my hands were too shaky), she again denied me. Eventually, a patient, disgusted by the behaviour of the clinic , and seeing my state bought me a Gatorade from the attached pharmacy and helped me home. I will never step foot in that clinic again. read more

I wish I could rate this place 0 stars. Rude receptionists, ok doctors & painfully slow diagnosis after two visits. They did not fax my wife's reports to St.Michael's for a referral and gave me a confirmation report that they faxed them. Totally a non-patient centric clinic. Not even a water dispenser available in the waiting area. Will not step into this clinic again. Expensive if you are not covered under OHIP. Note: They charge you $20 if you're late for an appointment read more

DO NOT GO HERE. They rush you in and out without giving you a proper check up. Didn't check blood pressure, heart rate, breathing. Told me to go get a message when it turned out my kidneys were failing. Ended up in the hospital for a week because I was left without treatment. Leaving your health in their hands is dangerous. read more

I had a chiropractic appointment with Patricia Galata. I came out of the appointment feeling injured and unadjusted. I emailed the clinic about my pain, and no response was received. I paid the full price despite not receiving any quality of care. The experience helped me understand why many people question chiropractic care. read more

A bunch of incompetent 'doctors'. Made me do 2 x-rays, 2 ultrasounds over more than a year, to eventually refer me to a dermatologist who diagnosed the problem as a common wart on my foot. Idiotic waste of OHIP money and taxes. Go to them only if it's the last resort, literally Google is better. read more

My favourite walk in clinic in the downtown core- they take appointments which is great for ppl who work full time and need to be back at work. They do charge a no-show or last minute cancellation fee though so if you're flakey, you might want to reconsider before coming here. read more

I have recently switched to this clinic after moving to the neighbourhood. My family doctor (Dr. Pylypiak) is good but I found the receptionists and the owner Dr Karim Riskallah very rude. Once I was 15 min late to my vaccine appointment (with a nurse, not a doctor) and was charged $35 late fee for the late appointment and told me that's how they ensure they are on time with all their appointments. I wrote an email to the clinic asking if they would extend a first timer courtesy to me but received no response. The next time I had an appointment, I had to wait over 25 min after my scheduled appointment time to see the doctor. When I asked the receptionist for an explanation, she just started saying 'Go email the doctor, I am just doing my job' and refused to talk to me. So I wrote an email to the owner Dr Karim Riskallah and asked for an explanation to why it is allowable for the doctors to be late to their appointments while the clinic applies such a strict late policy to their patients, with the intent to prevent the very situations like this. But all I received from the clinic is that they cannot do anything about it and that I should transfer my care to another clinic. read more

This might be the best after-hours in terms of providing you with less wait times but definitely not the best when it comes to knowledgeable doctors. If you want quality health care, and a compassionate doctor to listen to your problems, please do not go here. The doctor's name is Dr Daiva Lenauskas and all I can tell you is that she is a pretty doll. That's all she is worth for and I wonder how the hell she got through med school. My wife has been suffering from stomach pain and she clearly explained her symptoms to Dr Daiva. Within 5 minutes she concluded that she has peptic ulcer and prescribed a medication for two weeks and asked us to see her then. We went back after two weeks (yes my wife's pain will not go away) and everytime when my wife's stomach hurt she also complained about chest pain and she was gasping for breath. What did the doctor do? She prescribes a broncho-dilator now:) I asked her what is the fix for her stomach pain, then she gives an ultrasound test. We walked out of the clinic feeling hopeless. Today, we went to the Queen-Spadina Medical center and the doctor referred us to a gastro and recommended blood work and endoscopy tests before we can conclude. Isnt that the right approach? Had I been to the Queen-Spadina Medical center earlier, I would have saved time, money (Yes my wife does not have OHIP as she just arrived) and would have seen a gastro by now and could have had all the tests done. All in all, Infinity Health Centre only has the right ambience but lacks everything else. Stay away from this shit hole. read more

In short: clean and modern facilities, 1 unhygienic doctor, expensive and busy Cost of travel shots: $90 for consultation (required before shots, and not covered by ohip), on top of cost of shots. I'm not sure if there's an injection fee. I found a cheaper travel clinic, you can pm for it. Cost of physio/chiro/etc: Pricey. There's better places to go. The ammenities are not very complete imo. The chiro/physio clinic I go to has all sorts of devices (like cervical traction pumps, denner rolls, thumpers, heated beds, massagers, yoga bands) in the waiting area, also free tea and coffee. Here at infinity they don't even have a water dispenser, AND it's pricier. One of the male doctors (an older man with grey hair) made me a bit uncomfortable with his personal hygiene. I'm sure he knows what he's doing, but I had a swolen painful teargland and he pried my eyes open and rubbed on the tearglands with quite dirty fingernails (yellowish with gunk underneath). The other male doctor (an Indian gentleman) I saw was very nice and thorough, and hygienic. My experience here has been mixed but overall it's a very clean and new facility. Tip: Don't be late or they'll charge you for it. read more

Who knew that you didn't have to wait for over an hour to see a doctor at a walk-in clinic? Infinity Health Centre allows you to call ahead and make an appointment. It could be for 10 minutes from the time you call or later that day. It didn't hurt that I lived in the same building and was seen by a doctor within 15 minutes of deciding to see one. I became quite sick in the last couple of months and have had to make 3 visits in less than a month for various things. I saw 3 different doctors and they were all courteous and efficient. The pharmacists next door are very friendly too. I've moved to another neighbourhood now. I will miss the fast thorough service here. read more

Of all the clinics I've been to in Toronto, this one is tops! Always treated well, can usually get an appointment, wait times are reasonable and the staff are top notch. I've worked with both Dr Karim Riskallah and Simo Partanen and have nothing but good things to say about both. They are knowledgeable, professional and efficient. In fact, I've been so impressed that I may try and set myself up with a GP here in the fall if I can. Only 2 minor points, prices for the initial consultation are a bit higher than what you might expect and they don't process benefit plans on the spot, so you have to pay up front and put your claim in yourself later. Other than that, I almost look forward to visiting them...ALMOST! read more

Don't call yourself a family practice!!!!!! I took my son to them today as he was sick for the past 2 days and we were denied treatment. Apparently they and I quote "do not attend to patients under 18". What a joke !!!!! read more

Walk-in clinic? That's not true. I went in there catching my breath and will pass out anytime soon and they said the next appointment available was in 5 hours. I said I don't have time for that. They said they were really sorry. Sorry your face. If I wasn't weak, I wouldn't have been there in the first place. read more

My sister recommended Infinity Health Care and all I can say is that I absolutely LOVE this place. The front desk if nice and prompt, and with booked appointments, this centre has me coming in and out within a span of 40 minutes (a lot faster then most doctors I go to see). Dr. Greaney is by far the best doctor I have ever seen, and I have been to a handful of them! She was professional, so incredibly friendly, and made sure to cover all bases. I was facing an issue with digestion, and she provided advice and medical support, while also assessing a multitude of causes for my discomfort. With this we were able to figure out the cause. She was very knowledgeable, and made me feel immediate comfort. I will definitely come back! read more

I have been to this clinic a few times and my experiences have either been okay or irritating. The doctor I have seen is nice and listens to me and asks a lot of questions so I like that. It's also a clean clinic and is close by. However, I have had quite a few issues here as well. The first time I had lab work done I was told by the doctor that she would CALL me with the results and I only had to come back in if I was still experiencing issues. So a week goes by and I call them saying I was supposed to be called with results in a week and the receptionist tells me I have to make an appointment to get my results. I was irritated considering I was told I would be called with them but make the appointment anyways. The second time I go is for a different issue but also requires lab work, after the doctor takes the sample she leaves the tube on the table and I leave wondering if she was supposed to take it with her to the nurse or even at least put my name on it so the nurse knows who it belongs to when she comes to clean the room. I leave and a week or so later go to get my results only to discover that they don't have them because the lab didn't receive the sample! The third time is when I had to go back to have them redo the test they screwed up and I specifically asked the doctor if she would call or if I had to come in to get my results and again the doctor tells me she will call me. It has now been over a month and I have not been called. It's especially irritating because I know that when I call I will be told by the receptionist I have to go in which is a pain considering my work schedule. I don't understand why it is so difficult for these people to just call me with my results. On top of all this I hate that they are called a "walk-in" clinic when you can't "walk in" you have to schedule an appointment. I called them one time because I had been bitten by a cat at work and cat bites are notorious for getting infected and they told me I couldn't come in because they had no appointments available. All I needed was some antibiotics right away and they are telling me I can't come in until the next day at a time when I am working. I ended up having to find another clinic that would prescribe me some. Overall I haven't had very pleasant experiences here. read more

Saw a walk-in doctor by appointment, which is nice. The place is small but clean. The initial physician who saw me was courteous, gracious and professional - asking all the questions in preparation for the doctor coming in to see me afterward. The doctor that was "actually" seeing me seemed awkward, fidgety, in a rush to prescribe me antibiotics [the previous doctor was pleased that I haven't taken any, as am I] and get me out. It was a "here, try these pills and if it's not fixed, then come back and we'll actually check" after asking a few questions [that he was obviously uncomfortable speaking about]. I should mention that my healthcare pet peeve is physicians that try to rush you out the door with a prescription .... and defer my questions to the pharmacist! I'll return, but only because I'd like to see about becoming a patient of the female physician. read more

This clinic has extremely poor customer service. I went online to make an appointment and was called back to schedule a time to come in, upon verifying my information I was advised that I has an outstanding missed appointment fee (was not advised of the amount). I asked what the fee was from and the employee advised me it was from January, I advised that had been my only appointment I made with this clinic and it was a same day appointment. I had advised while I was booking that I needed a lunch time appointment and the afternoon was too late. I advised that I was going to try other clinics to see if I could find a more accommodating time. I advised the employee I would call back to cancel if I found something else. As I did find something else I called back and cancelled, the employee advised that was fine. At no point was I advised during the booking there would be a missed appointment fee and at no point was I advised because the appointment was within 24 hours that the fee would be applied regardless. At no point when I called to cancelled was I advised I was going to be charged a fee. When calling this week and discovering I had the fee on my file and couldn't see a doctor at their clinic until it was paid, I asked to speak to a manager. I was advised I would then have to e-mail management. I did this and received literally a copy and paste of their office policies. This is terrible customer service. I have no idea the amount of the missed appointment fee as and even if it was $1 feel I should not be paying this as the employee did not do their job properly. read more

I made an appointment at Infinity Health Centre for yesterday to have my ears checked, as I haven't been able to hear in my left ear since flying home from Dominican on Saturday night. I saw Dr. S. Sharman and explained that I was sick before I left for vacation, I could tell my ears were still feeling a little funny before leaving, that both flights there and home caused a lot of pressure in my left ear and I couldn't pop it like I usually always could when descending on flights (I fly a lot), and there's loud ringing in my left ear. Dr. S. Sharman informed me that 80% of my left ear was clogged with wax and he couldn't use the cleaning gun to wash it out, because it wasn't 100% clogged, so it might rupture my ear drum. He recommended I use minerals oil to break up the wax and in 3 days use an ear bulb to flush it out. I would agree with this, if this was actually accurate.... I went to North York General tonight to get a second opinion about all of this. Without even mentioning I already saw a doctor at a walk in clinic, the North York General doctor takes a look in both of my ears, informs there's no build up whatsoever in my ears, they're completely clear, and explains that because I was sick before going on vacation, as well as the pressure from both flights, that my Eustachian tube connecting the middle ear to my nose/throat is swollen from the imbalance and pressure changes, and to take an over the counter decongestant to reduce the swelling. This is exactly how so many wrong diagnosis happen. Please hire doctors who actually know what they're talking about instead of making up a diagnosis, especially when it's clear that there's no build up whatsoever. Definitely do not recommend seeing Dr. S. Sharman, as you will probably have no idea if he's actually telling you a correct diagnosis or not. read more

Dr . Pylypiak was great with diagnosing the issue I had. Between the probing questions asked of me, tests ordered and the reasoning by observation and prognosis elimination, the doctor came to a diagnosis and prescribed me a successful treatment. I am grateful I was treated by this doctor. The clinic is also good with keeping appointment times. Recommended. read more

I booked an appointment for walk-in by phone but when I got there, one of receptionists said I already went there earlier the day and then the only available time is two hours later if I want to see a doctor again. I have never been there in my entire life and the receptionist kept saying I was there on the same day. If I already saw a doctor, why would I have come back there again on the same day and fill out the new patient form? She did not apologize or give me any explanations. It was very strange. I had to wait for 2 hours to see a doctor. The doctor I saw was not compassionate at all but rather I found her rude. When I was coughing, she said "cover your mouth" with very unpleasant voice. I was covering my mouth with arm when coughing by the way. Overall, I was very disappointed and it was definitely not what I expected from the best walk-in clinic voted in Toronto. read more

Do not go here! As others have mentioned they rush you out without a proper assessment. Been to this clinic twice as they are open on weekends, but extremely disappointed both times. read more

I had the best massage ever by Shummy at Infinity health centre. It was not a relaxing massage by any means but I felt so amazing afterwards. All my knots were worked out and my tension in my shoulders was gone. I look forward to my next massage. read more

I wish I can give this place 0 stars. The worst clinic I've ever been to. So unprofessional and unorganized. I came to get my blood work done early May. The doctor told me to come back next week so when I went out to the reception desk to book an appointment they said they can only book an appointment one week in advance (I wanted to come back 8 days later due to my schedule). Ok, fine. So I called and tried booking and appointment AND at the same time as them to retrieve my blood work from last year from Life Labs so we can use it for comparison. A few issues here: - The doctor was off that week (then why did he tell me to come back a week later?) - I can't see any other doctor in the clinic to see my results - I called the clinic three times within a two week period to see if they were able to retrieve my last year's blood work from Life Labs (I didn't want to make a second appointment to come in if they weren't able to retrieve my blood work from last year) - the receptionist told me they don't have that information because they weren't allowed to have access to patient information at the front desk. So I told them to have the doctor call me when he's in to confirm - no one ever called me. It was the most frustrating experience trying to talk to people at the front desk. It is now June 28th - almost 2 months after I first went to the clinic, and I JUST RECEIVED A CALL BACK TODAY. WOW. TWO MONTHS. I will never come back here even if I was in excruciating pain and this was the only clinic left on the planet. Also, my boyfriend went to see them earlier - he had an appointment with them yesterday and the receptionist forgot to put his booking is so he had to go home and come back again today. WOW. read more

I initially visited infinity clinic because i noticed it was by appointment only (finally a clinic that respects everyones time) i had an appointment for ten am and the doctor saw me and diagnosed me by 10 15...AMAZING , it turns out that i had severe whiplash (id fallen on my neck doing something silly at the gym the previous night) and i needed physio...the clinic has physiotherapists and chiropractors on site, so to my surprise i was able to schedule in an appointment with Dr Kindree (physio) immediately, she was fantastic and after two sessions by neck/back pain was completely gone, overall i found the facilities super clean, the doctors professional, thoughtful and effective, i would 100% recommend infinity to anyone who is sick of long wait times and mediocre health care professionals!! read more

If you need vaccines for travelling it will be cheaper to do it somewhere else. They charge 90$ for consultation plus vaccines, other places you can find the service at $ 60 - 70 read more

Good idea of scheduling walk-in appointments so you no longer have to sit and wait for hours. Service has been consistent and courteous, minimal wait times, and flexible doctor hours. read more

The service was great in the beginning. I could schedule the appointment for the same day, and the waiting time was minimal. I have been there because I moved to Canada recently, I was 18 weeks pregnant at the time and having a high risk for hemolytic disease of the newborn and also gestational diabetes, I asked for a referral to a OB at Mont Sinai Hospital. My appointment was on April 13th, now it's May 25th and I still did not hear anything back. I have called the clinic several times and point out that was an urgent case, but no answer. read more

I booked my appointment by phone, and the lady I was speaking to was very friendly and helpful ( I found that usually receptionists of other walk-in clinics are not as friendly) When I arrived, I was greeted nicely. did not wait too long, and the nurse, doctor treated me in very friendly, respectful way. I would certainly recommend this clinic. read more

I had never been to a chiropractor ever in my life. I was having some discomfort in my back for about a month. The physiotherapist said it was a slipped disc so I was treating it for that. I grew quite frustrated because it wasn't getting any better. A colleague RAVED about Dr Riskallah and suggested I see him. He was incredible, so very knowledgeable, kind and compassionate. He listened to me patiently and understood my frustration with not being able to workout. He reassured me that it wasn't a slipped disc and treated me for a facet joint problem. I felt much better both psychically and emotionally after seeing him. read more

Saw this was the only walk anywhere close open on Sunday. Took my sick son there and was turned away. Said they were too busy and that they don't take kids under 8. Said I should go to emergency. Rude and aloof. No compassion at all or willingness to consider an exception considering I was standing right there with my tired sick son. Never been turned away from a walk-in clinic before. Who turns away a sick 5 year old? read more

I deal with professionals on a daily basis and I'm shocked with the way my first doctors appointment turned out. I decided to deal with this clinic because it was convenient location and they had placed advertisement inviting new customer. I had called to advise I was arriving 15-20 minutes late. I was shocked when I was advised the doctor couldn't see me and a 35$ fee would be charged upon my next visit. I wasn't even cancelling the appointment but advising I was going to be slightly late. The clinic couldn't reverse this fee as a one time exception, I requested them to remove me from their client's lists... Terrible service. read more

I had an appointment at the walk in clinic today with Dr. Suneel Sharman. I don't even think he spent 3 minutes with me, diagnosing a sinus infection. However I had other problems I wanted to talk about, but he literally kicked me out telling me that in Ontario, I can discuss only one concern by appointment, and that I would have to come back for my birth control concerns and come back again for my eczema problem. I mean : WTF. If you don't have time to take me today say you are Full instead of waisting my time. read more

Wanted to update my review below since their general manager was quite responsive and was able to waive the fee. That being said, I wish they would give their receptionists a bit more autonomy to make calls like that, or at least have someone on location who can. Because they don't, and the receptionist's "hands were bound by policy", I now have to make a second trip to the doctors. Only lucky that it wasn't an emergency. Hopefully they will change their model or will start sending reservation confirmations so that there is some accountability. ______________________________________________________________ The chiropractor and doctors are good, but the clinic itself is more interested in nickel and diming you than the care. Receptionist had put in a wrong time for my appointment. That is fine. When I explained, was told that I can never see the doctor without paying the late fee. When I wanted to talk to the manager, I was told she doesn't have a phone, and I can only email her. So I would have to email her and come back again. Ridiculous. I guess there's a reason it's easy to get appointments there - no regulars want to stay with them. read more

Worst ever experience. Don't know about others, but try to avoid Dr. Karim Riskakallah. Money, money and money. I don't think he is even a real doctor. read more

I am rating this place 1 only because it gives a quick appointment. But i stongly believe that if you are suffering from something critical don't visit this place until and unless you are ready to risk your health and well being at the cost of just being able to show a doctor. I showed Dr. Ryan Pallett 2 times during last week. He is the most clueless doctor i have ever come across. Also i fully believe that he earns commission by referring tests to Toronto Centre for Medical screening. When i was having severe menstural bleeding last week he could have acknowledged that he did not have the medical expertise to treat me cause he had the most stupidest blank look i have ever seen on the face of a doctor while going through my records. He did multiple tests the first week and even when i told him that my condition is really bad and i am almost bedridden to earn more commission he twisted my report results and suggested me to go for more tests at Toronto Centre for Medical Screening without giving any importance to my serious condition. Thanks to him my life was more than a nightmare for the last one week. When a doctor looks so clueless you can make out from his face he does not nave ounce of idea what he is treating. Atleast he should have had the decency to suggest/refer me a gynaecologist instead of making me go through the unnecessary trauma and suffering just so that he can keep me scared and earn more money by doing more tests. I went there as a patient and not a guineapig i believe. The people who are worser than the doctor are the plastic faced and horrible receptionists they have kept at the place. I had to collect few reports from their centre to take to hospital as i didnt want to go through medical tests twice. When somehow i managed to get out of the car and walk to their reception and sat down my husband went to the counter with my health card. The receptionist bitch asked me to walk to the counter to her to take the reports from her. Looking at my condition she did not even have the basic human decency to walk to me ( i was 3-4 feets away from her). Never in my life would i ever set foot inside that place again. St Michael's hospital is closeby , in case of urgency visit the emergency section and you will be in good hands. Avoid these cold corporate money making places who only try to make money by referals and doing more medical tests. Its ok place as a feel good boutique clinic where everybody smiles and try to appear professional, but if your health is at risk dont make it worse by visiting places like these. read more

Giving a star only because the chiropractor was decent. Twice my appointments got delayed by more than 15 mins. And while they charge 20 $ for late show / missing appointments, the receptionist were gruff and just shrugged her shoulders in response when I told her I am leaving. And i also noticed several dissatisfied customers having arguments. Please avoid going here if you can! read more