I reached out to andHOW! Graphics in Fairfield, CT, for a straightforward shirt print job. I sent…read moreover the artwork, and they confirmed it could be printed on black shirts. I mentioned I was local and asked to stop by to go over the details. When I arrived, the owner, David, introduced himself, then immediately asked, "So what is it that you want to talk about?" I explained the shirt quantity, print size, shirt quality, color accuracy, and confirmed that the TIFF file I had provided met their specs. I assumed David checked the metadata and gave it the green light. The only thing I didn't say, because I thought it was obvious, was that the final product should match what we saw on-screen. On David's computer screen. Apparently, that needs to be spelled out for these guys. Later that day or the next, I got an email saying the job was approved and to send payment. No proof, no sample, no invite to review a test print. Just a bill: $400 for 24 shirts. I paid, trusting they'd get it right. Mistake number one. When I came to pick up the shirts, David was standing in the hallway talking with his employee, Drew. When I walked in, they both looked up. David walked straight into his office, and closed the door. I pointed out to Drew that the shirts looked way too bright, the color completely stripped the artwork of its look, feel, and essence. Drew asked if I wanted to speak with David, the owner, and I said, "Sure, I'm here." He went to get him but returned not with David, but with a single shirt that was noticeably darker. "That was the first one we did," he said. Like that explained anything. As if the reason they never sent a proof, or invited me to approve a test, was because they already had a misfire they could ignore. One version was too dark, the others too bright. No follow-up. No accountability. Just boxed it up and called it done. Trying to be decent, new in town and hoping to support a local business, I was willing to let it go. I even sent a polite thank-you email saying the shirts "looked great," just to keep the door open in case David wanted to acknowledge the sloppy execution. It wasn't praise, it was a courtesy. A quiet opportunity to make it right. He didn't take it. That was my way of saying, "We're good." Mistake number two. I figured I'd give the shirts away and tucked the box in my closet. Months later, I pulled one out and noticed burn marks from the press around the artwork. Why did I wait five months to reach out? Well, It's not like I was in a rush to get home and inspect every shirt, just to make sure they all look terrible. I already knew the job was off... but now they weren't just poorly printed, they were damaged as well.. I reached out again, not about the color this time, just the burn marks. David's response? "Why did it take five months?" Honestly, whether it takes five minutes, five hours, or five months doesn't matter. His job is to make sure the shirts look good when they leave the shop. He failed. This wasn't about the money. It was about professionalism, accountability, and doing the right thing. He had two chances to make it right, once in person, once by email. He chose not to.

We have worked with andHOW! on a couple projects and they all turn out great! David is awesome and…read moreis very helpful. We will continue coming back for more projects!

Acara Partners has been instrumental for growth of our business from Phase 1 business concept to a…read morefully functioning operation. They always go above and beyond their scope of duty to ensure our success. I can't say enough good things about Fran, Robbie, Angela, Nancy and Lynn and the work they've done for us. The level of expertise and combined years of experience they bring to the table has lent us a level of professionalism that would've otherwise taken us years to achieve as a small business.

From the owner: Acara Partners is a dynamic business consulting agency with over 100 clients in the medical…read moreaesthetic, corporate health and wellness, and beauty industries throughout the United States and internationally. Led by industry experts Francis and Colleen Acunzo - who founded the medical spa movement in the United States - the team assembled at Acara has decades of experience working with spa owners, physicians, hospitals, corporate healthcare clients, hotels, health clubs, and investors to build successful businesses. We specialize in business development, corporate consultation, strategic planning, sales, and operations to provide clients with proven results and success.

I had a close friend who passed away and was trying to make arrangements to have his pictures…read moreprinted on time for the services. Timing was very limited due to family being scattered in different states. We were so fortunate to find Belimage. The owner worked with us diligently to have all the prints available right on time for the services. He was courteous and sympathetic. We were so pleased with the outcome and beautiful prints he created. Without Belimage, there would not have been any pictures to commemorate my friend's life. So many thanks to the owner of Bel Image for delivering on our last minute request and for adding this much needed touch to the services. I couldn't recommend Bel Image enough for your business needs. Very professional, reliable and friendly service.

Created a banner for me, it was done in a timely manner, and he even installed it for me on an…read moreawning above my store. Highly recommended, he does shirts and cards, and all types of printed material. Very satisfied with his work.

fast service. way faster then a bunch of places i called. also even though it was one small item,…read morethey took the time to help me. again, another place i called treated me like i was bothering them. end product was what i wanted

I I would absolutely recommend this place to anyone to.Quality and price were on point and the…read moreowner Jimmy was a pleasure to work.

We had the pleasure of having Judy creating caricatures of our guests at our reception. Everyone…read moreabsolutely adored her and her drawings. Judy was very professional and friendly. She also created a sign-in board for the event which we both Love. We would definitely love to work with Judy again.

I was looking for a cute and unique present to gift to my partner for Christmas and I came across…read moreJT Art & Design on Etsy. I've always wanted to have a caricature drawing of my boyfriend and I but due to our busy schedule we haven't had the time to go out and sit down for it. Discovering JT Art & Design was such a thrilling moment since all I had to do was place an order and send a picture for reference. I received mine only within a couple of days and am more than satisfied with the results. Judy is an amazing artist, very cooperative, as well as detail oriented. I 100% recommend this business and will definitely be back for more

Great experience with The Auto Spa! Communication was excellent--they kept me updated and even sent…read moreprogress photos. They took the time to explain PPF vs. ceramic coating, which I really appreciated. They went above and beyond by even coating my beige leather interior, and the attention to detail was amazing. They walked me through the car under shop lights before pickup, and everything looked flawless. Quick turnaround, professional service, and my car looks incredible. Highly recommend!

Poor communication. First email was apparently missed, forgave and got in contact with them once I…read morefollowed up. After they apologized for missing my first email, they stopped responding after a few back and fourth emails when I provided them with design detail details for a quote they requested. If you're not interested in the job, just tell me, but it's very frustrating when a company won't even get back to you. I was ready and willing to pay for your services. Even if you try to claim that an email you sent got lost or something ( received no response) it would be customary and in your best interest as an owner to follow up with a customer, especially after the first email went unnoticed for weeks initially and was called out. I don't like to write reviews like this, but it's frustrating when 3 to 4 companies that do wraps provide the same experience and leave me hanging to the point where I buy a vinyl cutting machine and do it myself. These reviews should reflect your great vinyl wrap service shown in the portfolio... unfortunately, I didn't even get the opportunity to be serviced. I'm not trying to be a dick, but hopefully this will help improve the communication so the next client doesn't have to go through what I did and keep calling around to be ignored.