Very skilled, knowledgeable, friendly, and honest staff. I have had them setup a few different…read moreelectric guitars for me recently. They've all gotten finished much faster than the projected turned around. The team there also very honest and transparent. They once called to advise of a mistake made on their end resulting in them needing to perform more extensive work, which would normally be a several hundred dollar job but they completed it absolutely free. All of my guitars they've worked on feel great and as someone who is getting back into playing guitar after several years of neglecting the instrument... having excellent playing guitars and a people I can rely on for great work and great service has helped reignite my passion and enthusiasm for the guitar and music as a whole! Thank you, Indy String Theory!

I would give these guys a thousand stars if I could. They are the ABSOLUTE BEST at what they do,…read moreand Indianapolis is lucky to have luthiers of their caliber. I had a 50 year old 12-string that had an issue with a cracked heel - not easy to fix, but these gentleman have the knowledge and the skill and they literally brought this guitar back to life. I have since brought my other two guitars in to them for some TLC and they have done a fantastic job. AND their fees are reasonable! I will never let anyone else work on my precious guitars. Cannot recommend them highly enough.

I didn't actually buy anything, but the staff was very friendly!…read moreThere was a variety of instruments and it was all organized neatly. I also love how there are practice/lesson rooms

Been to Arthur's a number of times with my husband. I always appreciated the bench right inside the…read moredoor when I could sit and read or crochet. This time, however, I was the customer looking to purchase my first ukulele. Emily took all the time in the world with me, answering my 300 questions. I could not have dreamed up a better experience. Thank you

Really nice guy, high quality work, if anything I think he charges too little. Tom routed out a…read moreGibson Les Paul to install a 3rd pickup and I don't even think Gibson could tell it was not a factory job. Tom has installed a slip stone nut on another Gibson Les Paul, new pickups into a third, done a few set up jobs for me before I learned to do it myself, and recently re-wired and potted an old 1978 Gibson SG. The only bad thing about Tom is he usually has 3 or 4 weeks of work ahead of him, so you do have to wait a while for the work to get done. As long as he is in business I will take my guitars to no one else.

I've taken my Tele and a Hag bass there for setup, I couldn't be happier, this place is the best…read moreplace in Indy to get repair or setup. Pro level service, down to earth prices. Cool location in Irvington too!

Alex is a gifted violinist, teacher, violin maker, and merchant. Honest. Intelligent. Recommend…read morehighly!

I visited this store for the first time last week to inquire how much the repair / maintenance cost…read morewould be for a viola i played in high school. Vladamir was so kind and helpful with all of my questions and didnt push me to purchase anything. He gave me options and ranges of the prices on the services and products i asked about. He was so knowledgeable and I felt his love for music glimmer through our conversarions about his experience getting exposed to music at a young age. The pricing was also very fair and competitive, and for the knowledge, services and the local violin shop experience, i am grateful there are shops like this in the area and think they offer a way better vibe and experience that's just not the same as ordering online. Perfect for an adult instrument learner to frequent.

Lee was very professional with me and treated my guitar needs as important as if they were his own…read more A quick consultation helped determine what the guitar needed, I was informed on the process, and received a quote for the services. I was pleased that the turn around time was in less than a week. The repairs were wonderful and I'm happy to be playing my acoustic Martin once more! Thank you for helping me reconnect with my music!

Lee took in my guitar (Epiphone) and it sounds better than it did when it was originally setup at…read morethe store. The strings have a nice, crisp sound and it seems easier to land right behind the frets. I'm really glad he took it in!

James is a great teacher! I started taking lessons with JK Guitar 3 months ago, and the amount of…read moreprogress I've made is huge. I've learned so much about technique and theory, I've gone from only knowing open chords and a couple bar chords, to following tabs and chord sheets without a problem and huge progress in knowing and playing all kinds of bar chords as well. I've even started writing my own music now! James really knows his stuff! I highly recommend taking lessons here if learning guitar is something you're interested in. As long as you put in the time and effort, you really won't be disappointed.

From the owner: James has a very thorough understanding of what it takes to learn the guitar, mainly because he's…read morebeen through it all himself. From endless hours of practice to the classic case of being 'stuck in a rut', he can relate to any stage of your guitar journey. James' philosophy is to find your own relationship with the guitar, and decide where you want to take it. Practice becomes all worthwhile when you experience those unbelievable moments that music can create.

Instruments are mediocre at best. They won't allow you to play any instrument unless you promise to…read morebuy it. No thanks. I'll give my business to Arthur's where they don't treat you like a thief.

RACIST and WAY over priced cheap brand instruments.. owners very unhelpful. worst place to waste…read moreyour money.

Great store and had a fascinating talk with the owner. I'll stop in again when in Indianapolis.read more

They managed to delete my review from Google, so here it is:…read more 5/2/25 Well, I should have known better. I really wanted to do business with a local music store. Been in several times before, owner didn't make me feel real welcome, but thought I would give it another chance. Stopped by on the way home looking for a practice guitar amp. Had looked at prices online different brand. Zane Franklin, "The Prince/Sales Manager" helped me (out of my money). Said, "I have a used Blackstar ID Core 40 V2 that I can get you a deal on" of course we all like deals, so I said ok. He brought it in the room and said "I can get this for you for the same price as the Blackstar ID Core 20 V4, $229. Being bigger and better (I assumed, bad move) I liked the sound of it, thought why not, I'll take it. Made the mistake of googling the amp after I made the purchase. The V2 is obsolete, and the V4, brand new sells for $229, the price I paid for a used amp. Never buy something from Zane that you don't know the price of elsewhere. He made sure he had me sign the receipt, and of course I wasn't paying attention to the words right above my signature "ALL SALES FINAL NO REFUNDS". I claim responsibility for being taken advantage of, it's what happens when you are in a hurry. There won't be a second time. I will go to Guitar Center or drive to Fort Wayne and go to Sweetwater. Thanks Zane, you got me. ***UPDATE**** My google review was not deleted, google did not post it due to it having a link in it. Once I deleted the link it was immediately posted. Now the good part, 12 minutes after posting, Zane called me and apologized for the mistake he had made regarding the sale price and refunded a reasonable amount of the purchase price. Thank you Zane for making this right!