Really disappointed bought a puffco there today was their display piece so was in an open box still…read morefull price which isn't too big a deal til I got home and device wouldn't even turn on or charge when I called them to ask if they could refund or exchange my product they told me it's not their problem anymore I have to go through the manufacturer even though they sold me a broken product.... Don't trust them please don't shop here

Every person who works there is always pleasant and ready to help. I went in to get a new vape kit,…read moreand they explained everything, making sure I had what I needed to enjoy my vaping experience. Now, I frequently visit to restock on juice and coils. They also have regular sales and a rewards program that gives you discounts when you reach a certain point value. I'm glad they're close to my house.

Indy Smoke Time IS THE BEST IN TOWN!! We've been going to…read morethis shop for years now. Max and Money, the owner (sorry, don't no his name) and all the newer guys...they're just awsome. Their prices are better then anyplace else and their service is the best we've seen. We recommend them to everyone who rolls their own smokes. You can roll two cartons of smokes for about 20 bucks a week where we use to spend that daily on Camel Crush. They were the peeps that told me that you don't need to buy both menthol and non tobacco to smoke both, you just need menthol tubes and reg tubes to have both, you just buy non menthol tobacco....saved us alot. Best place in town. Juliette

BEST HOOKAH SHOP IN INDY!!! HANDS DOWN!! The selection of shisha is excellent. A wide variety of…read morehookahs ranging from good starters to extremely high class ones. You can't go wrong.

I love this place. I am still very new to cigars and no very little so I ask the who I soon to be…read morethe owner lots of questions every time I go in there and he is more than happy to answer my questions. The only reason I would give this place less than four stars probably closer to two stars is because of the lady working there. She's just kind of rude every time I go in there and I have learned not to ask her questions and she just seems annoyed every time I'm in there but then talks to other people very pleasantly and happily so I don't know if she just has a problem with me or what it is but everyone else there is fantastic. I don't know if the prices are good honestly, I haven't been anywhere else cause there really isn't any other options in Indianapolis so this is my go to spot and I've gotten nothing but good recommendations from the guys in there and hopefully the lady that works there gets a better attitude. It sucks going in somewhere that you enjoy and somebody kind of sours it so when she's not there, it's always a much better experience. She also seems pretty new, I'd be shocked when she's been working there for a walk, but she also knows nothing about cigars at all so not worth asking her. Any questions if you do go. Not trying to make this a negative review but I'm just being honest with my experience and I've had in there but the guys working there do such a great job. I couldn't give them less than five stars, but that lady deserves a solid one star because that's as low as you can do. And just a piece of advice please don't make faces every time somebody ask you something or talk to you. It's very rude. And I can see you making faces at me like I can see it like I don't know if you think that I can't see you making faces or you rolling your eyes or huffing under your breath like I can see and hear all those things so just keep that in mind when you're serving customers. Cause I'm sorry your job is not difficult. Literally all you do is stand there and check people out like that's literally it. Sorry I didn't get that off my chest, again. She's the only person that just rubs me the wrong way that works there. Everybody else is great.

This is the spot! Stop considering it and just go. the inside is taken care of with a professional,…read moreclean polish. The air was clean and I left with little "cigar" smell. The service is top notch, with excellent bartenders. The staff is also very knowledgeable on their products and incredibly helpful in finding the perfect piece. Within the Indianapolis area, this is definitely a top spot!

Super helpful. Generally kind. Just a solid shop. Wish more places were like it. Each time I've…read moregone in, I've had a couple questions here and there, and the responses were miles ahead of another shop about 8 minutes away, where I was genuinely laughed at by the clerk and two other customers for asking a question. It's worth a visit.

Found out they put in a new shop right down the road from me, so I stopped in after work the next…read moreday. Was very pleased with the staff. Helpful and very friendly! Lots of juice selection too.

Amazing customer service The hours work for my schedule and I am always greeting with a smile. I…read moredon't vape but I love coming into the store to see what new stuff they have.

This place about anything you need. "Red" is awesome. Very personable and not pretentious towards…read morepeople with questions who are still learning.... Like many of the shops I've went to. Will definitely be back when in Indy.

Great customer service, would recommend over any other vape shop, well worth time and moneyread more

From my first phone call with Caesar, to walking in, buying some of the best priced OpusX and…read moreinteracting with the incredible staff! This location in Westfield was awesome and I highly recommend!

I travel a lot and am always looking for a good cigar bar. This place has a decent selection and…read morethe staff is super friendly and knowledgeable. Great prices and selection of sodas, snacks and coffee. There are a lot of regulars but they are inviting and friendly. Nice comfy chairs and have a few TVs with various shows in. Laid back atmosphere where you can just chill with a stick and listen to music or whatever on your headphones or have a good conversation. This place is on my way to where I head for work (Kokomo) but have also driven down just to hang out and enjoy a cigar. Definitely recommend this place.

The one-on-one method of juice tasting here is superb. Every time I've been in for a new flavor, I…read morewas offered selection after selection in rapid fire based on my preferences. The approach feels very personal and it doesn't take long to nail down what I'm looking for. Their banana cream pie is out of this world. Not something I can vape all day, but the flavor is just muah! Perfection! And, as a bonus, keeps me from eating banana cream pie. Quite an accomplishment. I love pie. They are incredibly enthusiastic about helping people quit smoking. It seems to be their primary focus and really make an effort to address the needs of all who walk in. Between this and their personalized approach to testing, you can feel how eager they are to positively effect the community. My only complaint is the nicotine level in the tasting process. The high levels in their testers brings on a nic headache pretty quick. I'd be more likely to test and probably buy a few more options if the high nic levels didn't push me out the door before I may be finished.