I would give this location zero stars if that were an option.
My former employer leased office space at this location for three remote employees, even though only one of us would actually be using the facility. We were placed in a glass-enclosed office in the middle of the building's highest-traffic area. It felt more like a retail display case than a functional workspace. Everyone with an office at industrious Channelside had to walk directly past it, making it extremely distracting and unsuitable for focused work.
I raised the issue immediately. Dana showed me a smaller, quieter office, but immediately informed me there was a contract on the other office, meaning annual that couldn't be cancelled. I explained that the office she showed me would work perfectly well. I told her I would speak to corporate about it and would obtain approval from my corporate office to move. Despite that approval, I was repeatedly told that the existing "contract" prevented any change and it would be 13k for the new office, a month.
What Kristi, Dana, and Kate all failed to disclose was that the agreement was month to month. Each person relied on the existence of a "contract" as the reason nothing could be changed, while withholding the fact that there was no long-term commitment. I learned that only after specifically requesting a copy.
Not one person offered meaningful assistance or made a genuine effort to find a reasonable solution. Instead, the focus appeared to be on getting another agreement signed while continuing to collect approximately $12,000 per month from my employer for offices that were entirely unused.
Months later, I returned because construction at my condominium made working from home difficult. The original space was still sitting unused, yet the charges continued. No one from this location had reached out to address the situation, suggest a more appropriate office, reduce the unnecessary space, or otherwise work with the me or corporate.
I am now looking for office space again, and I would not use this facility even if it were offered to me for free. Transparency is central to my own line of work, and this experience felt evasive, opportunistic, and deeply unethical. I do not do business with organizations that operate this way.
While I cannot speak for every location, I would never recommend the Channelside office. This was one of the most troubling business experiences I have had, particularly because management appeared more interested in preserving revenue than helping a client who was clearly paying for space that was not being used. I hope other locations do not operate the same. Would not recommend. read more