Nice vibe! Came here because I bought a book by Katrina Kwan before a talk she was moderating. The…read morecover was a bit damaged so the staffer helping me gave me a $2 discount since it was the only copy available. Lots of variety in stock for what I was browsing. Staff were very kind and opened the doors early to invite people in to enjoy the air conditioning while waiting for the event to start. I wasn't sure where the event would happen but there's space for an audience!

A neighbourhood gem. Friendly but not intrusive service. Decent selection of books of all types as…read morewell as gifts and seasonal items. Prices on par with online stores. Love the staff picks. Hoping these little shops stay around despite all the corporate big stores.

When the book I was interested in wasn't available at the Indigo store at Granville at Robson, the…read morestaff there looked it up in their database and advised me that this Coles bookstore had it in stock there, so I ventured off to Bentall Center on Burrard to check it out. Unfortunately, this was on the weekend. This Coles bookstore is closed on Saturdays and Sundays. I've not heard of retail stores that were closed on weekends! Honestly, that's really inconvenient for a lot of people! And it closes at 5pm on weekdays, FYI. Anyhow, I ventured back again during the week and I was very impressed with this store (despite its abbreviated hours of operation). The selection of books was quite good (considering the store itself is not large), and there are some good prices to be had (especially on classics. They were offering three classic literature books for $10 when I was there). Most impressive was the staff: there was an engaging lady and a man working when I visited and both couldn't have been more pleasant or helpful. I could have chatted with them much longer, about books and Vancouver and the States (we just moved here from Seattle) and more, but I arrived at the store at 4:30pm and, well, there wasn't much time before they closed for browsing and lengthy chatting. But they were super nice and very knowledgeable about new publications and where I could find certain books in print and recommendations for me to find Stanley Park trail maps, etc. I also liked how they have a reward program and card, as I am a book junkie and plan on doing lots of business here and at Indigo.

Convenient small bookstore in the underground Bentall mall network downtown. Great for some lunch…read morehour book/magazine browsing, or grabbing a decent last minute gift for that office holiday gift exchange you forgot about!

I brought in some books. I asked if the guy at the counter if he could take a look at them. He came…read moreback with a snotty "take a look??" And I said "yes, for me to sell". He looked at them and then accused me of trying to sell "review copies" (???) I guess because they were in pristine condition?? They were bought - at a bookstore - in Calgary It seems he has a very active imagination and likes to spin judgemental narratives about people. Very very weird vibes and extremely off putting. I asked about trade in value and he sneered again and said he could "get rid of them for me" as if they were trash. A truly miserable resentful goblin I encountered - I will never go there again. I don't care if you don't want my books but you can keep your misguided judgements to yourself and offer a simple "no thanks" minus the ridiculous attitude and arrogance.

This place is cool. We got street parking right out front and immediately upon walking in I found…read morefour books in the new arrivals section. I only bought used books (7 books for $83 CAD/$65 USD) but they were in great condition for pretty good prices. People are absolutely right about the curation of the books in the store. I was so impressed by the selection and found a few books I've been wanting for a long time. The cashier was kind and friendly. I highly recommend stopping by.

I think hubby's and my visit to Vancouver was basically a literary crawl as I ransack each…read morebookstore... We were in the area and were able to drop by. It's a good-sized bookstore, with lots of great recently-published books, local authors, puzzles/toys/gifts, and some previously great-selling books at discount prices. There's a good amount of room to peruse the books without getting into people's way too much, but there will be some shifting of bodies depending on the row you're in. Props to the staff! I asked them the question if they had any signed books, and they had several, most that were local authors! The staff was super nice by basically going throughout the entire store and pointing them out for me. :') I ended up getting one of the bookplated Margaret Atwood novels, and one by a local author. Clean store, great selection books. Wouldn't mind coming back!l

From the handwritten recommendations to the complimentary bookmark, bookstores - large or small -…read morecan take a page out of Book Warehouse's book for a truly enjoyable and wholesome experience. It was my first time inside, having only passed by before to casually gloss over their outdoor book selection. Not long after I stepped in, I heard staff graciously welcome a new member to the team and it set a pleasant tone to my visit. I was on the search for a mystery novel and gravitated toward the ones with paper signs indicating a staff member's recommendation. The notes were handwritten and personalized, providing short summaries and/or reasons for why said book was recommended. As someone who can be incredibly indecisive, this helped a lot and eventually led me to my purchase: "The Plot" by Jean Hanff Korelitz. As I made my purchase, I was asked whether I wanted a stamp card so that I could get $5 off and be entered into a giveaway upon 10 purchases. I was also offered their store bookmark, which came in handy for reading afterwards at a nearby coffee shop. The staff member was so friendly and capped off what would be the first of more visits. If you want to support local businesses and are on the hunt for a good read, I highly recommend checking out Book Warehouse!

We bought a Will Kit and was assured by the clerk that it was a Canadian version. After a lengthy…read moredelay it was delivered. The kit was America. My wife went back to return it and was told was given an "e-card" rather than a credit on the credit card she used to purchase the kit. Customer service said the only way to get a credit on our credit card was to order on line and "not have the staff go to the trouble and do that for her". Indigo did not even make this clear in any way when she purchased the kit. They erred in the order and now expect us to purchase something we don't want because they screwed up.

Enjoyable place to browse and pick up something fun! Appreciate all the work that goes into…read morecurating a place like this. Also just love any book store!

The only true bookstore in Lougheed Mall, this place has a good constant swarm of people looking…read morefor books or magazines to their own liking. When I used to work in this neighbourhood this would be one of the stops I would frequent my time in. Even though Coles is under the 'Indigo' umbrella of companies, this store just lacks the selection of how we are spoiled by the Chapters/Indigo big box model. The staff is pretty friendly and helpful here anytime I was looking for something. I just found, also from their online that they don't usually carry the stuff I look for, probably because this is a small store. Still, if your looking for reading material, and are in this mall, this is the only source you got!

That was such a fun shopping experience. The lady was hilarious - Andrea? - I usually get names -…read moresorry. She's Russian Im pretty sure. She helped me find the book I wanted, we talked about a couple things, the price was awesome, & Im inspired to read more than I do now (which is infrequent). Such a great experience! Give her a raise ;D -Kyle

Depending on what you are looking for. The bookstore is a bit crammed. If you are looking for…read moreeducational books or stories book than maybe this is the place for you. We came here to look for a old cooking or baking recipe book. We didn't find what we want but we did find something interesting. A big book for $10. I can't argue on their prices. Their prices are way better than the big bookstores (ie. Indigo) but again they don't have a big selection as Indigo and that is because of space. Rent is not cheap in the Greater Vancouver. They do sell used and new books here. Service was ok. There was two ladies working when we came here. One at the cashier area and one reorganizing and putting books on shelves. If you have a question, she will provide an answer.

I pass by Canterbury Tales on a regular basis, and since I love reading, I stop in every so often…read moreto take a look. I don't always buy something, but I enjoy looking, and I have made several purchases over the past six months. However, the owner is such a rude woman, and after the other day, I will never go back. Whenever I go in, the owner always eyes me with suspicion, which makes it uncomfortable to just browse. And once, she accused me of stealing when I was holding a library book! She was incredibly rude about it (and extremely embarrassed when I showed her it was a library book), and while I was tempted to never set foot in her store again, I understand that mistakes happen, although the way she confronted me was unnecessarily rude and aggressive -- she definitely could have confronted me with much more grace that would have saved face, and it was also pretty obvious I had a library book. Anyway, despite being accused of stealing (after I had previously purchased books several times), I still continued to go back. The second incident occurred on a rainy day. Before entering the small store, I had closed my umbrella, and while standing just inside the entrance, I was placing it inside my bag, so as not to get water droplets all over the merchandise, and the owner barks at me to place my umbrella in the umbrella stand. I understand not wanting people to come in with wet umbrellas, but chill the fuck out! I was actively placing my umbrella in my bag, so no need to yell at me to place it in an umbrella stand (where it would either be stolen, or forgotten). The last incident was the other day. I had a knapsack (so of course she was eyeing me with her usual suspicion) and after looking around for several minutes, she aggressively snaps at me to be careful not to knock over any of the shelves, something I have never ever done, because I am always extremely careful. Not only was her "warning" unneccesary, but her tone was so rude. I responded "You are always so rude to me, I will never shop here again" and walked out. Canterbury Tales is one small business I will not be supporting, solely due to the owner's rude and aggressive attitude. Also, their Stephen King selection SUCKS. I'll just go to MacLeod's Books instead. [Yelp collections: Libraries and Bookstores; Rude!]

Been wanting a copy of Hunchback of Notre Dame for awhile and went to see if they had any copies in…read morestock (where I used to live, very hard to find book). The computer said they had seven in store. I looked in the usual places and then, I found a table of paperback classics. Not there. The woman running the registers calls someone for me to help me out. And boy! Does she help. She goes to where she thought it would be. Not there. She uses the computer so she can see what I had seen and takes me to a little table of hardback classics and there it was. It probably took 10-15 minutes to track down a copy but not once did she act like it was a waste of time. When I went to pay, the woman at register even asked if we were able to find the book. I've been to this location loads of times, and never had a bad experience, but yesterday's experience was just deserving of a review!

Great staff and so easy to do pickup at the front counter! Lots of selection of books and home…read moregoods too!