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    Indigo Home

    3.0 (2 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    Ask the Community - Indigo Home

    Brighter Side Treatment Center

    Brighter Side Treatment Center

    3.0(2 reviews)
    114.7 km

    I don't know where to start so I'll start by saying hello my name is Greg and this is my review on…read moreBrighter Side Treatment Center. I was struggling with finding a path to recovery and bettering myself as it was nearly impossible for myself, by myself. I went to BSTC and from the second I walked through those doors I knew I was in the right place. They were more of a family towards me rather than treating me as a recovering addict. The staff was so nice there and I seriously recommend anyone needing the extra help or even the feeling of someone actually wanting to help you better you, and be there for you, visit Brighter Side Treatment Center. Thank you Brandon and Staff!

    I waited so long to write this. I don't know why. I went to this doctor around october or November…read moreof last year. I told them from the VERY SECOND I walked in that I was allergic to naloxone. I have been to the ER 3 times trying to figure out what was wrong. I went to a cardiologist and a vascular surgeon all trying to figure out what was wrong with me. It turned out I was allergic to naloxone. My heart rate goes nuts and I start to feel like I'm going to pass out. My blood pressure drops. And I get dizzy. I was scared to even drive thinking I was going to pass out. I literally thought I was going to die taking suboxone. They said "ohhh that's fine! We will prescribe you subutex" I had already been on it from my previous doctor in a different state. Anyways. They make you pay and then come once every week. I paid $225 ($175 at the downstairs clinic and $50 at their clinic, which they accepted) for that month. Well the third week I come in and they all the sudden decide they don't prescribe subutex anymore. I tried to tell them I CANNOT take suboxone. I gave them the info for all of my doctors. They refused to listen to me. I wasn't even allowed to see the doctor. They just brought out a prescription for suboxone and told me I had to take it, because as the lady at the front desk said "there's no such thing as an allergy to naloxone" I showed them all the proof online that there IS an allergy. Even when you get the meds it says in the pamphlet "if you have these symptoms (all the symptoms I had) tell your doctor. I never failed a drug test. There was absolutely no reason to do this. They told me I needed to go to an allergist and prove it. I told them I absolutely would. They still refused and tried to force me to take something that almost killed me. THEN they told me they would not refund the rest of my months money. They (the lady at the desk) said "just because you don't like what a doctor says doesn't mean you get your money back" so I find a new doctor. Even more stuff happened after this but this is already too long. I have never felt so humiliated in my ENTIRE life as I did when I went to this awful place. They screwed me over worse than anyone I've ever met. And they claimed it was the "laws" but I'm 100% positive if someone has an allergy they are allowed to have subutex. And thank GOD my new doctor knows this. This blatant ignorance is going to get someone killed. The next person might not refuse the prescription of suboxone, because they are so terrified of withdrawals. I refused. I will always refuse to take something that might kill me. I don't even know what steps I could take to fight something like this but it's not right. Do NOT GO HERE. They don't care about their patients AT ALL.

    Brentwood Springs

    Brentwood Springs

    2.2(13 reviews)
    118.2 km

    I am writing as both a concerned loved one and a mental health professional…read more Our family's experience with Brentwood Springs in Newburgh was deeply concerning and, in my opinion, reflected serious gaps in communication, discharge planning, records handling, and continuity of care. During and after treatment, family members were left without clear information while the patient was still experiencing confusion, cognitive impairment, and withdrawal-related symptoms. In that context, communication is not a courtesy. It is part of safe care. One of the most troubling issues involved the release of information. Family members were told the patient had declined or had not authorized communication. However, after waiting approximately 30 days for records, the release-of-information paperwork appeared to show that the patient had provided the necessary signed authorization. That is not a small misunderstanding. That is a serious contradiction. If signed authorization was on file, family should not have been told the opposite. That misinformation directly affected our ability to support the patient, ask appropriate questions, understand what was happening, and help coordinate safe follow-up care. The discharge process was also concerning. A patient should not leave inpatient behavioral health care while still cognitively impaired and symptomatic without clear referrals, medication guidance, safety planning, follow-up coordination, and communication with appropriate supports when authorized. We were also told records could take up to 30 days to release. In the context of ongoing symptoms and discharge needs, that was unacceptable. Families should not be left chasing basic information after discharge, especially when that information may be necessary to support safety and continuity of care. This was not simply poor customer service. It felt like a breakdown in care at a moment when the patient needed structure, clarity, communication, and follow-through the most. Patients deserve better than vague answers. Families deserve better than being kept in the dark when authorization appears to be documented. Discharge from a behavioral health facility should come with more than confusion, delays, and unanswered questions. I strongly urge Brentwood Springs leadership to review its communication practices, discharge planning, records-release procedures, and how signed releases of information are verified, honored, and communicated to families. I would welcome direct follow-up and am willing to provide contact information privately.

    I would not recommend going here if you don't have an addiction problem because it seems that is…read moretheir primary focus. The only addiction I've ever had was with cigarettes. The therapy they use is group therapy, sharing in front of strangers. I've had a very abusive life and I don't want a bunch of strangers knowing my struggles. One woman, when she found out in the meeting that everyone was going to hear her story, she left and never came back, I don't blame her. She drove all the way from another state for treatment. There is a serious mental health crisis in the USA, if you haven't noticed from all of the school shootings, and it's not getting any better. I have been searching for years for treatment for PTSD, anxiety and depression with very little luck. Doesn't surprise me when you consider the father of psychiatry was a cocaine addict.

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    Indigo Home - addictionmedicine - Updated August 2026

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