My favourite pastime is reading and has been throughout my whole life. I love getting a coffee and taking my time browsing through Indigo.
The staff are always very eager to give assistance. Yesterday, I had the very good fortune to talk with Jodi. She halped me with some information I was needing. When asked, she then took me to 3 books she highly recommended. We got into an in depth discussion re favourite books. She was very animated and eager to share her thoughts about her favourite books. I loved the experience and bought one of the books she recommended. When I went to the cash, I was speaking with the associate and she eagerly recommended a series of books I never would have known about had she not mentioned it. She directed me where to go in the store to find. It. I regret I forgot to get her name. I had a wonderful time browsing but these 2 women made my experience there even better by their service, their eagerness to recommend books and to discuss their plots, etc. I would highly recommend this store for many reasons and top of the list is the service from the associates. I love the personal touches like staff picks on the books with the associates name. I also love that each staff member has a features recommended book with a handwritten note of their comments for their choice. Ita a large store however the service and personal touches make it so enjoyable to go in store to browse and buy things and to I teract with the staff. Not this gs you can find when shopping online. read more