I'm a little disappointed by my recent experience with this store. I placed an order for Magic…read moresingles on February 27th, which I didn't get a shipping notice (or any other information) for until March 10th. As of March 23rd, I still haven't received the cards, which I now presume are lost. I'm in Québec, so they didn't have to travel far. This has been frustrating, because they had several cards I couldn't find anywhere else, albeit at slightly higher prices than normal.

The crowd depending on the night you go can be cringey, but what do you expect from a place made…read morefor nerds? They don't carry as much cool merch as they use to, but overall is still a nice place.

Now a lot of people may not know this, but indigo is also the owners of chapters and Cole's…read more Cole's when I was a kid was the only bookstore in St. John. There was no indigo or chapters and I am 44 years old now I've been able to read since I was five so for 39 years I've been buying books here. They have a wide selection of any kind of book you can imagine, with the exception of you know naughty stuff but through my years of ageing I know that I've gone from kids books to teenager books to young adult books every kind of book you can imagine I mean I like to read more than I like to watch TV there's something about a real book, smell of the pages and the ink. I think that plays a big role and putting you to sleep, when you read because when I read on my phone I don't get that. It's wrong as books are printed on paper. I will always buy them that way and this bookstore and I know I name three but they're all the same the best the absolute best, even when I lived in Toronto, I still went to chapters you get awesome deals awesome people that work there. I've never really had a problem with any employee so you got your customer service. You got your good deals and you got absolutely an unlimited amount of books and if you can't get your book in store well, you can get it online and have it delivered to the store for free, and if you order over a certain amount and gets $35, then they'll deliver it to your house for free. Either way you will get your book and at a reasonable price.

Great book store with bright layout, fun kids area, every book section expected, plenty of popular…read morebooks as well as classics, large gift/merch areas, friendly staff, and even a pass-through door to the coffee shop next door.

Hours terrible for the working guy. Prices outrageousread more

My favourite pastime is reading and has been throughout my whole life. I love getting a coffee and…read moretaking my time browsing through Indigo. The staff are always very eager to give assistance. Yesterday, I had the very good fortune to talk with Jodi. She halped me with some information I was needing. When asked, she then took me to 3 books she highly recommended. We got into an in depth discussion re favourite books. She was very animated and eager to share her thoughts about her favourite books. I loved the experience and bought one of the books she recommended. When I went to the cash, I was speaking with the associate and she eagerly recommended a series of books I never would have known about had she not mentioned it. She directed me where to go in the store to find. It. I regret I forgot to get her name. I had a wonderful time browsing but these 2 women made my experience there even better by their service, their eagerness to recommend books and to discuss their plots, etc. I would highly recommend this store for many reasons and top of the list is the service from the associates. I love the personal touches like staff picks on the books with the associates name. I also love that each staff member has a features recommended book with a handwritten note of their comments for their choice. Ita a large store however the service and personal touches make it so enjoyable to go in store to browse and buy things and to I teract with the staff. Not this gs you can find when shopping online.