I went to do business at Heights Finance Friday at 5 *THEY WERE GREAT*. When I left I had a flat on my spare. I entered O'Reilly's & told them I needed to leave the car overnight for this reason, & it was towed at 2am the same day. Since I had a flat, the tow company, PINKYS charged me a second tow charge & would not allow me to change the tire. It cost me $340 which is absolutely appalling. I've been told there are signs, but I let the entire O'Reilly's staff know I would be leaving it. Why didn't they let me know it would be towed? Why treat a CUSTOMER this way? It cost me 35% of my monthly income on Disability, & I feel I did everything I could. Why can't u offer a paying customer that's a Disabled American 24 hours to get a tire on a Friday evening? It's APPALLING to treat people this way. You would think they would use some of this money to care for the parking lot! I use many stores in the square, but will never spend another dime here. I can't even get a call back. It's heart breaking, and the property mgr should be ashamed! I place no blame on the businesses, except the fact that no less than 5 O'Reilly's employees could have let me know that the property mgr doesn't care about the customers and my car would be towed...I have roadside assistance! Love thy neighbor? I can't even get a phone call! Very very sad way to treat people! 502 835 4829 read more