When you visit their website, indiaco.com, using your phone or PC and select the Chicago location, you naturally expect to see the latest ad flyer. Most users wouldn't notice the small, tiny date in the right-hand corner. What's the point of displaying expired ads? It's frustrating that the management doesn't bother to update the website and instead argues that customers should "check the date." My question to them is simple: why aren't you updating your website with the latest ads with the current date? I even confirmed this issue with the store manager, Chintan. His phone showed the same outdated ad, and he initially gave me the same excuse as other employees. However, after he went inside office (to update the website but not telling that he is going to update) he later returned and told me that it's working. Please check. Definitely it will work now because you updated already just now but he is not telling me that he updated. There's much more to discuss if the owner is willing to contact me. With this kind of management and attitude, it won't be long before the business close. read more

First let me point out Indiaco has an almost 4 star rating on Google with many more reviews. It's a South Indian grocery chain with two locations in IL and one in GA. One can find Indian: groceries, condiments, snacks, meats, frozen goods, candies, household goods, games (Carrom boards & cricket accessories), sweets, produce, basically most items Indian families want in their homes that remind them of India. Heading out there in the evenings after work, you'll catch a few looks from other customers in that way of; "you look familiar, do I know you?" They don't, but they gotta look and if you're friendly and can speak the language you might make a new friend. In Chicago we have few Indian centric stores and most are North Indian with selections. So to see foods, frozen foods, breads, seasonings, sweets, etc used in S Indian cooking, it's welcoming. Love being able to find my fav brands for coffee, tea, sweets, incense, etc. The store offers a number of fruits and vegetables not found in other markets. Especially jackfruit that has been cleaned and packaged neatly. IYDKYK. Jackfruit is a pain to cut and clean. You can buy jackfruit cleaned or in its original form. I've been buying the store cut jackfruit for many months. It's at a premium cost to buy but damn is it good. When framily visits everybody wants to know where I bought it from because they want it too. There are plenty of stores to access the fruit but wherever these guys are sourcing it, it's been in perfect form and tasty. Some of the commentary in the low starred reviews is indicative of problems found in ethnic markets but also of what's affected the nation's grocery in general. The pandemic and the ability of stores to move their product and discard outdated items. Thankfully, I haven't purchased anything near or after expiration here except for some cut produce. Could be because I'm familiar with that and actively checking when I buy pantry goods. (But I'll tell you, I was at a suburban Mariano's last night 1-9-24, and their packaged nuts had all expired in November/ December 2023. Plenty of grocery chains lost their seasoned, experienced, produce & marketing staff that checked for exp dates & cycled out new for old. Who knows how long it will take before these large stores regain folks that pay attention to these details. Store management has to pay higher attention to the needs of their customers spending monies.) When checking out, depending on your in-store expenditure you might receive a free sweet or pack of Maggi noodles. Whatever the cashier has on hand. read more

absolutely wonderful experience here has lovely herbs and a great choice of fresh fruits and vegetables. Wonderful selection of foods to choose from. Absolutely love this. read more

Please don't visit this store. Store people don't know how to behave with customers. 10-02-24 I visited this store to return two items. When the customer service lady denied getting a return, I told her that I wanted to talk to the store manager. Then, another store employee misbehaved and threatened me. They also shouted at me why I wanted to return for ~$10 worth of items. Finally, I gave them those two items; surprisingly, they kept them without any refund. Shameless, unprofessional, and beggar category store employee....ha ha ha read more

I bought a chocolate bar at Indiaco. Several products in Indian grocery stores are from England. Cadbury, as I am sure you know, is a very good, reputable UK company and their chocolates are good. Unfortunately, it appears Indiaco does not take any measures to ensure that their food has not expired. When you buy sething from a grocery store you have a right to expect freshness. Perhaps it was not really Cadbury, but a cheap knock off in a Cadbury wrapper? read more

Indiaco - Cadbury Silk fruit & nut bar - International Grocery Near Me - Naperville, Illinois

Everything I bought was good. The selection is often large. They have many specialty items that other Indian grocery stores don't have. Staff are nice and offer assistance. The prices are a bit higher though. read more

This place sells expired items and refuses to stand behind their products. I bought Frozen Veggie Burger Patties from them, they were all moldy and smelly when I opened the packet. Next time, when I told the store person on the customer desk, she didn't even care. There was no - "hey I am sorry that it happened to you". She instead asked me to provide the proof for it. I showed her the packaging that I had kept and told her that they need to ensure that other customers aren't exposed to these moldy patties. But she couldn't care less. I just left the store rather than getting into an argument and am never setting foot there again. Patel Bros have more variety of products and now I can see why people choose to go there. read more

I've visited the store over the past couple of months. they were quite disorganized initially, and I thought they would improve. However they haven't. Prices are generally the same as any other store, but their service is terrible. During a recent visit, a product I was looking to buy had no price labels either on the product, nor on the shelf. No one was wiling to make eye contact and offer to help, despite very busy looking uniformed staff wandering around. I finally went over and pointedly asked for help. The person made it clear that I was getting in the way of her "work", and brusquely used her hand-held device to scan the code on the product. To make a long story short, the price that was charged at checkout was much more than the price she had quoted, although I didn't realize it until I got home. I also decided to try their fresh cooked food from the in-store "Rajula's Kitchen". I bought 2 different kinds of "puffs". Those turned out to be the worst snacks I have tasted - clearly cooked in over-used, burned oil. I was physically nauseated. I returned to the store 3 times after that, with the sole intention of raising the issues with a manager. All 3 times I was informed that the manager was out/had just stepped out/wasn't in, and that I should return some other time. It was shamefule that never did they offer to take my number and have the manager call me back. The same thing happened with the cooked food. The staff at "Rajula's Kitchen" wasn't aware when their own manager would be around to adddress the problem. It's a shame, because I was looking forward to having choices when it came to Indian grocery stores. I have absolutely no desire to set foot in that store again. I'll stick with Bombay Bazaar. read more

Expired outdated on shed, overpriced and rude staff. Take your business elsewhere- international Market has more fresh stock.

Groceries are fine to buy here but not the Indian vegetables and fruits. They are rarely fresh and prices are a bit on the higher end. Bought coconut 2 times and both the times it's a spoiled one. Done with shopping here. Back to Patel Brothers read more

Clean store , fresh stuff and spacious . Good that there is competition for Patel brothers