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4.0 (5 reviews)
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Regus California Gateway Chula Vista

Regus California Gateway Chula Vista

(2 reviews)

I have been a tenant of Regust in Chula Vista since 2017. The staff at this center have mostly…read morebeen very conscientious and supportive of my business and clients. However, the Regus' corporate ethos is the complete opposite. They nickle and dime their tenants with fees that should not be applied to their accounts. They took the power away from centers' staff to resolve issues--and demand that we use the Regus Apps or website, both of which are not easy to navigate and most of the times does not work. They accused me of being late on my lease payments, which is impossible, since the payments are made automatically via my business credit card. Their corporate staff member called me to demand payment. Pulled out the credit card statements that showed the lease payments were charged on my business credit card-- which, I pay off every every month. I shared the statements with Regus via email and provided a copy to center staff. I never received an apology from Regus. It was very easy to sign up for an office space/services with Regus. However, Regus made it very difficult to terminate my lease. My lease ends at the end of August. Notified them in May, that I would not be renewing. They automatically renewed my lease! I never agreed on the renewal. The above are just some of the reasons as to why I did not renew my lease--and why I am leaving.

I will say, that the people who work there are the nicest people I've dealt with, and they really…read moredo what they can to help. Unfortunately, the company is morally bankrupt and they seem to be dependent on charging extra fees with no reason. Whenever a request is made for these fees to be removed you are directed into a big corporate machine and end up talking to some poor helpdesk employee in Indonesia that has no chance or authority to waive your fee. I did reach out to whomever I could talk to, but nobody could ever help me waiving the fees I'd been charged. It is a nice space, though, and if you don't mind paying the additional odd fee for no reason at all, this is a great place to be.

Index Open Studio - sharedofficespaces - Updated May 2026

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