Independence Park Hotel exceeded expectations. Started with initial front desk greeting. We arrived before check in. Our bags were stored & lunch recommendations made. Julian (sp?) & Craig (sp?) made check in & out easy. Location is in midst of varied restaurants, with commonality being delicious well prepared food. The room was perfect. Given size of historic hotel rooms, the layout & design gave a spacious feel. colors & fabrics enhanced luxurious appearance. Bed is comfy. Great night sleep. Staff was always cheerful and helpful. Stay includes breakfast. Eboni ensured every offering was full & all surfaces are clean & pristine. Offerings are standard full breakfast. read more

Sandpaper 1-ply toilet paper :( Bad maid service: didn't dispose of any type of empty cups or trash and didn't refill the coffee pods for the machine. Left the ice bucket full of water 2 days in a row. Dated furniture with pieces of the furniture and walls chipped away. No q-tips or other amenities commonly found in hotels. Body lotion is too perfumey. Bed was comfy. I like that they had two extra pillows in the room closet. Overall it was a good location if you're going to visit the Liberty Bell and other America type things. The breakfast consisted of some yogurt hard boiled eggs, over ripe bananas, you can make yourself a Liberty Bell waffle, scrambled eggs that seemed like they weren't really eggs... it was weird. Bacon, and potatoes which were always gross. Anyway it was good to have the breakfast available. There wasn't really any breakfast places close by. read more

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I'll start by saying this - you'll be hard-pressed to find a better location for a trip to Philadelphia than the Independence Park Hotel. Be aware, they do have a hefty early check in charge which we had no choice but to take because we had a busy few days booked in Philly, but the parking they've arranged is convenient and relatively affordable, the rooms were small but clean and comfortable, and the historic nature of the hotel is balanced nicely with modern interiors. Breakfast was great (be sure to make Liberty Bell waffles) and the Wednesday wine and cheese reception was far beyond expectations so be sure to take advantage of that if you're visiting on a Wednesday, but "Cookie Hour" was pretty underwhelming with cookies mainly being those butter cookies from the blue tins. All in all, you can't beat the price or location and with this hotel you get both. Highly, highly recommend! read more

Independence Park Hotel - Wednesday wine and cheese reception - Hotels Near Me - Philadelphia, Pennsylvania

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I almost don't want to review this place because I want to keep it a secret. What's not to love about this tiny hotel in the middle of Old City? I was born and raised in Philly and was here for work. This place had everything, as well as lovely surprises. 1) Location! 2) Friendly staff 3) Super comfortable bedding (How are the sheets that soft? What are those magical pillows?) 4) An extra blanket for those of us who get cold 5) Ample closet space 6) Liberty Bell-shaped waffle iron (!) 7) Hot chocolate station in the lobby with numerous toppings/additions (!) 8) Lots of tea options at the lobby coffee/tea station 9) Nightly cookies that were yum-town 10) Something was wonky with my reservation: Either I added an extra day or they did, but they refunded me either way. We couldn't figure out what had happened. 11) Security. After a certain time at night (was it 10 pm?) you need to get buzzed in or use your key card. Thanks so much IPH! This was a truly lovely stay last month. read more

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This was quite a lovely hotel stay. I've been to a lot of different properties in Philadelphia over the years since I have family in the area. This, by far, was the coziest and most accommodating property. Its proximity to Old City and many historical sites is unmatched. There's a buzzing nightlife right around the corner. The staff is friendly, rooms were quaint yet modern with little touches of historic details throughout. Breakfast in the morning was fantastic other than missing a meat option for folks who don't eat pork.The waffle iron leaves little liberty Bell in the center..... Such a cute touch. I'll definitely stay here again. read more

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There are definitely things like about this hotel. The location is great near the historic district. There's plenty of lovely restaurants nearby. The elevator is updated and fast and the bed is generally comfortable in room pretty spacious for a city room. The cookie hour 4 to 6 PM is awesome. My husband really enjoyed the hot chocolate bar in the lobby, which probably was a winter thing, but a nice touch. I was pleasantly surprised to see some chocolate on the bed when we arrived because I indicated we were celebrating my birthday. That was super sweet. I'd say the staff was in between welcoming and kind of indifferent. It seemed some of the staff at the front desk, purchased on their phones and kind of not really paying much mind to people coming in and out of the hotel, which is kind of strange for a moderately priced hotel. However, some of our interactions were pleasant. Overall, I'd probably give it 3 1/2 stars but I'm raising it to four because either this place used to be better or has potential to be as good as it was. I think just some of the hospitality type stuff should improve. Like there was one interaction where someone at the front desk was on the phone (personal phone from what I could tell) and I had to really get their attention for them to realize I needed something. Like isn't this why they are sitting there? Things they could work on: the breakfast. Personally, this is one of the main reasons we chose this hotel because with a toddler, it's very important to have breakfast in the morning. I think the continental options were very subpar like things you'd get at a really cheap hotel. Also the coffee was terrible. The keurig coffee in the lobby was fine but this large carafe coffee in breakfast was awful- like literally undrinkable grinds on the bottom awful. The eggs are rehydrated. The bacon is all right, but not great. Luckily there's yogurt. Overall, I probably would stay again, but I kind of hope that things improve. This is not a budget hotel so I hope some things get better to make the stays for guests more enjoyable. read more

Independence Park Hotel - Hotels Near Me - Philadelphia, Pennsylvania

The lobby was welcoming and fresh. Loved the teal theme throughout the hotel. I didn't find the front desk staff to be very welcoming - lackluster is a better word for it. I knew there would be tea & cookies out in an hour, having read it online, but he didn't mention it. I asked where breakfast would be and he simply said "in the atrium" as if I would know where the atrium was, so then I had to ask what seemed the obvious question: "Where's the atrium?" However, the attendants at breakfast were great! Consistently refreshing food, helping and answering any questions. Bed was comfortable - amazingly worked well for my husband (who likes firm) and me (who likes softer) with a nice blanket. Good temperature in the room. We were on the top floor, and it was very quiet, despite a full hotel. I liked how safe the staircase felt so that I could get the extra exercise and not take up the one elevator. Although the few times we did take the elevator, we never had to wait long. Breakfast was what you'd expect for continental. The only complaints are 1. no green tea and 2. oatmeal was excessively watery. But lots of options: waffle maker, bagels, toast, cream cheese, yogurt, raisin bran, cheerios, bananas, plus always 3 hot items (sometimes scramble eggs, bacon, french toast, etc.). I was impressed with the french toast. Nothing really special, but solid. But the location! Right by independence park, by a slew of good restaurants & bars, and easy walk to nightlife. I'd definitely stay here next time I'm in Philly. read more

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The facilities & most of the Staff members, EXCEEDED my expectations. I would choose this quaint, clean Hotel over the big chains/hotels in Philly. A special SHOUT OUT to Lendy Williams & her fabulous peer Darnise Rodriguez. The kitchen staff awesome. There was one RUDE Female employee ( night shift hostess); that's way too insignificant to mention. Overall job well done.. read more

I hate to write this review because, as a frequent Philly traveler, I don't want it to sell out. However, after a good stay, I feel I owe it to them. I was not expecting much here ... I think the last time I stayed at a Best Western was during college spring break. Let's just say, that spot probably STILL wouldn't pass the black light test and Best Western doesn't have the best reputation. My choices were ... Kimpton Monaco (where I've stayed before and things are okay, but kind of blah.) Le Meridian or The Notary (which would have earned me Marriott points ... but were located in Rittenhouse Square.) I chose the BW Independence Park because it got high reviews and was in Old City. The price was also $20 less than The Kimpton, one block away. Location ... The Independence Park is located in Old City ... ironically right next to Independence Hall, The Liberty Bell, etc. A block away are several REALLY nice bars, pizza shoppes, etc. (Khyber Pass is my favourite dive bar of them all.) Many tourists mistakenly avoid Old Town because they figure since all the historical stuff is there, the nightlife must suck. Just the opposite is true. Rittenhouse Square is where most tourists flock because of The Reading Street Market. In that area, after dark, you don't have too many (safe) options for bars. During the day, you can only walk around so much and look at the fancy building. Like a Zombie movie, once the sun goes down ... it's just best to stay indoors. The hotels are a little nicer and more corporate in the city center. LOTS of Marriott hotels and the Le Meridian, Courtyard or Notary are located in absolutely beautiful converted old buildings with very grand and ornate lobbies. Comfort ... The room blew me away ... likely because of what I was expecting. The rooms look SO much better (and newer!) than in the photos online. The bed was among the most comfortable foam mattresses I've slept on all year. It was the perfect combination of soft (my preference) with slight firmness underneath. This is going to sound strange, but the carpeting, color scheme and layout of the room was very similar to many low-level Ritz Carltons I've stayed at. Calming, soothing and relaxing. Classy carpet ... stone vanity ... walk-in shower with glass doors. (no cheap tub-shower combo!) I booked the smallest room, since I was solo traveling. I think they said it was 220 sq. feet. It did feel small ... but it was designed in a way that the function was great. The tall ceilings (at least 15 feet high) and tall window treatments with thick, plush curtains and blackout shades, despite zero view, felt like a hotel that cost twice as much. I did ask to be upgraded at the desk to one of the bigger rooms ... the answer was a simple, "Um, no." Okay ... as an elite Marriott member, I'd have been in a suite, had I stayed there. But a suite in the nasty city center with nothing to do after 9 p.m. The lobby was small but also classy. It had a faux fireplace with heat. I was pretty blown away they offered a free breakfast at the standard price. It looked like standard 'Residence Inn' style food ... rehydrated eggs, breakfast sandwiches, yogurt and the standard waffle machine. The only negatives: - Walls were pretty thin and I could hear a baby crying all day. - They gave me a 30 minute late check-out at 12:30 a.m. but when I came back from a walk at 11:30 a.m. the maid was cleaning my room, even though standard check out was noon. (which by the way ... Marriott is 11 a.m. ... so kudos to BW!) - Shower pressure was terrible. It was like standing under a plant mister. A shame as the shower had plenty of space and the shower head was high. The last bit of advice I will share is that if you use Spothero, you will likely find The Bourse Garage, literally adjacent to the hotel (2 minute walk) will be around $20 - $30. The hotel charges $25 (ish) but only covers check-in until 1p.m. the next day. I paid $20 using spothero for the same garage the hotel uses and got from 7 p.m. to 7 p.m. ... a TRUE 24 hours. Also, I could access the car whenever I wanted easily vs. using a valet. Overall, I would stay here again for sure in Philly! Pro-tip ... if looking for a great cheesesteak nearby, Sonny's is a short walk and worth the calorie splurge. read more

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Friendly staff, easy check-in. The hotel's location is perfect in the center of the old city, within walking distance of everything you need to visit. Plus, the park and garage for the hotel are also not far away. The rooms are clean, with a little fridge and coffee machine inside. The Breakfast was included, and it was decent. I enjoyed staying there! read more

Independence Park Hotel - The room - Hotels Near Me - Philadelphia, Pennsylvania

The location is great, breakfast, and the rooms are nice enough. However, housekeeping didn't restock toiletries or provide clean towels, when I called to request the staff member curtly responded "did you look under the sink"? Other instances as well where he wasn't very friendly or helpful. read more

Freshly-appointed rooms, excellent location, helpful and friendly staff and housekeeping. Highly recommend.

We stay here for my SIL wedding. The rooms were tight but that's to be expected when staying at a boutique hotel. The location is AMAZING! Right in the center of Old City and walking distance from so many awesome places in Philly. The staff was really nice! We asked a few times to get turn down service and never got it, which isn't the biggest deal but what a little frustrating. We also would leave our room around 8-9 AM and put the door sign on to clean our room but I think we were just too late every day putting the card out because we didn't get our room cleaned or fresh towels during our short stay. They offer a complimentary breakfast for guests which is nice. It is pretty basic stuff but fills the need and gets the job done. They had office and juice too which was good to have each morning. Overall we had a good stay. The location is the best part! read more

Perfect location! So much in walking distance. Very organized, lovely staff. Historic building with well done, modern rooms

The day after I wrote this review staff were much more friendly and helpful. It may have been because it was finally being a weekday (full staffing). Maybe people saw my review. At any rate, we had a really lovely and helpful final day and checkout. I was super nervous because there was no parking and we had to load our bags into the car--someone working at the hotel ran out with our bags. So thankful for that. One more thing I forgot to add--the coffee here (Ellis) is local and amazing. read more

The rooms were clean and quaint. The the workers were very accommodating. Alexia who was working in the cafe was so wonderful. They have a real treasure in her. Matt the manager at the front fest is a keeper. He was always very helpful and knowledgeable. read more

The bed was amazing. The pillows and blankets were so soft. The water pressure on the shower was good. The breakfast was also good.

Great experience staying at this hotel. Great location but the staff was the real highlight. Everyone from the front desk to cleaning staff were welcoming and kind especially Debbie who cleaned our room to perfection and gave us wonderful recommendations on how to spend our last night in Philadelphia. I would definitely stay at this hotel again and recommend to anyone who wants to stay somewhere central and clean. read more

This place is great. Super easy to check in, in a good location, and I felt very safe here. Front desk attendants were kind and helpful. You have the option of paying $23/night upfront to park your car in the deck a block away. Breakfast is provided. I'd stay here again. read more

Really excellent experience!! I don't believe I have ever had such a pleasant stay at a hotel before. What I love is that Best Western is not a chain but a franchise. This means that you really get individualized attention. For instance, we literally got a call like 10 minutes after arriving in our room asking if everything was okay and up to par. Talk about awesome! That never happens! I really want to commend and give a shout out to all of the staff there who were super helpful and friendly too. We stayed in a king size room which had such a comfortable mattress. What a great night's sleep. Beautiful big window with curtains that added a regal feel and it was spacious! We had a hallway! The room also had a fridge and microwave which was helpful when we had awesome leftover Afghani food from a local place called Kabul's! Awesome side note! ;) Everything was clean and I love that they offered eco products like their shampoo and whatnot. They seemingly thought of everything too. I literally was like, oh man! I forgot my make up remover wipes and my fiance was like, I saw them in the bathroom! Haha, score! I appreciate little details like that. Flat screen tv and desk were also in the room. Great location as well. Lots of restaurants in walking distance like Chinese, Afghani, Latin, so on and so forth. Oh, and their breakfast is noteworthy! They won me over by providing waffle makers for guests to make their own! The batter is ready to go! Breakfast included eggs, sausage, breads, cereals, yogurt, and fruit too! And, from 4pm-6pm, they have coffee, tea, and cookies in the lobby. Parking is not directly connected to the space but it is like a block or so walking distance. Not a biggie! They give you leeway to park directly out front though for like 30 mins to assist with unloading luggage and whatnot. Can't say enough great things about our stay! We will definitely be back!!! read more

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Loved it. It was above our normal price range but it's so convenient to be in the middle of the Philly Freedom Trail if that's the main point of your trip. Will stay should travels take us that way again. Highly recommended! read more

Great Views. Great Prices. Free Breakfast! Parking is at the nearby Ritz parking garage for a reduced price (1-2blocks away). The hotel is located in the Olde City area and the 4th street entrance to Market-Frankford line is right there. Rooms are clean and spacious. Continental breakfast is included with the price and the food/drink options are very impressive in comparison to other hotels (love the waffles with the liberty bell logo). Staff are very friendly and there is a complimentary managers special daily in the main lobby. I try to stay at this hotel when in the area as I enjoy spending a night out in Old City & Society hill. Note - the windows are old and (I believe) single pane. During the winter months, they sure let the frigid air in. For the most part, the long and heavy curtains help keep the warm air in (and cold air out), but you can certainly feel the temperature change when standing near it. https://www.tripadvisor.com/ShowUserReviews-g60795-d74363-r278355164-Best_Western_Plus_Independence_Park_Hotel-Philadelphia_Pennsylvania.html# read more

My girlfriend and I had a good experience at the hotel during her friend's wedding weekend. The pumpkin spice waffles at breakfast are good; I recommend them. The lobby is nice. I would say about half of the staff we met were extremely very nice and helpful; the others were so-so. I thought it was weird that they lock the front front doors "at dark." I get that it's a small hotel with a small staff and probably a small budget on security, but given that dark comes pretty early at this time of the year, at least wait until 10pm or something. Mini fridges in the rooms are nice touch, and I noticed that some of the rooms have stellar views. As I noticed other reviews mentioning, the location is prime. I concur with Andrew M's review from 2010 that the place felt like it needed some updating. What elevates my rating from 3 stars to 4 is our very positive experience in a time of need. We owe a debt of gratitude to the woman at the front desk who helped us get an ambulance at 5am when my girlfriend was in pain and needed to go to the ER. She spoke with the paramedics over the phone and helped coordinate further once we got to the lobby. Another employee, an enthusiastic and earnest young woman likely in her lower 20s, was also a highlight. She was always very kind and gracious during a cocktail hour the groom's family had organized, and just whenever we saw her around. In my return trips to Philly for the future, I'll probably use Airbnb like I normally do, but this hotel seems to be fairly priced for what you get. read more

Great place to stay in the heart of the Old City. It's so easy to get anywhere by foot. Even though my room was small, it had refrigerator and microwave. Other pluses were the free breakfast, fresh fruits every day at the breakfast and lounge area, free cookies, coffee and cold water with lemon by the entrance and friendly staff by the front counter and even friendlier staff by the breakfast area who assisted me with the Liberty Bell waffle maker. I highly recommend this place. Note to the cook: scrambled eggs are too salty. read more

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Great location---close to lots of bars and restaurants and the independence hall and liberty bell (and close to where I was working). Hotel is nice, but could probably use a little updating/renovation (or at least new carpet?). I didn't find it to be too musty smelling (as the other viewer noted) but it's not the freshest of places either. Complimentary internet (no wi-fi in roooms; plugin only) and a decent breakfast make this place nice. Staff were very courteous. Free paper delivered to everyone's door every morning (nice touch). Building definitely has a little bit of an historic/old feel to it. read more

Great location. Breakfast included is good, nothing fancy. Chestnut street is filled with awesome restaurants, including iron chefs Garces (1 block away) and Morimotos. South street is about a 15 minute walk away. Liberty Bell is a few blocks. Also close to Penns landing by the water. If you stay here, try Hans Dynasty down the block, yummy scechuzan cuisine. Room is clean, bed comfy, its a win in my book. read more

Loved the location. Loved the friendly staff. Loved the breakfast waffle with the image of the Liberty Bell. Didn't love the room. It had a very distracting musty smell. We only stayed one night. Could have attempeted to change rooms but did not. I love staying at Best Westerns. Not sure if I will be coming back to this particular one. read more

Great location and beautiful hotel. We were a short walk (about 2-3 blocks) away from the Liberty Bell, Independence Hall, museums, restaurants, etc. Charming and historic, but with modern amenities makes this the perfect place for a visit to Philly. The price was reasonable and fair. Parking was affordable for city parking. The afternoon tea and complimentary breakfast made this the perfect choice for our stay and we would stay here again if in the area. The staff were friendly and accomodating. the interior was beautifully and tastefully decorated. The rooms were on the smaller side, but that would be expected in this historic building. However, we did not feel cramped or uncomfortable at any time. The property was extremely clean and the dining area was very upscale compared to other hotels at this level. read more

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Not a fancy hotel, but nice and clean. A friend and I went to Philadelphia for 2 concerts and stayed at this hotel. It was less then a mile from the venue and easy to find. There were quite a few places to eat around the area. Liz at the front desk during our check in was absolutely fantastic! I can not praise her enough! She gave us such good directions on where the parking garage was, how to use the key card to get in and how to use our keys to get back into the hotel after hours. She was friendly and very very helpful. She even took the time to warn me about parking on the street and told us how parking enforcement was always checking (she was so right on this!). The hotel itself was very quaint looking and the bed was so comfortable! I have a bad back and have trouble sleeping, but was able to sleep here. There was never any noise that I heard, but we were on the top floor. Breakfast was fine and the lady restocking was so nice. Parking was $16 per day at a lot that was 1/2 block down then right and another 1/2 away. It is suggested to park there since parking enforcement is very efficient and I saw them constantly during my stay in Philadelphia. I would definitely stay here again if I'm ever in Philly. read more

We loved staying here and would highly recommend it. Room was clean, comfortable, Wi-Fi worked great and had a street view. This is a historical site so the room was a medium size which was fine with us. 5 minute walk to all historical sites and great restaurants and bars. Staff was friendly breakfast was good too. What else would one want. read more

Nice boutique hotel. Very charming. My room was very well appointed with old fashioned (but quality) furniture. The staff members I encountered were all really nice. The free breakfast is okay. The eggs were gross but they also had waffles, pastries, cereal, instant oatmeal, fruit, and yogurt. Pretty nice spread for "continental breakfast". read more

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Very nice hotel. Bed and Breakfast style. Attractive, comfortable, well maintained rooms. I did have Wifi in the room, as well as elsewhere in the hotel. They provide a nice complimentary breakfast. Make your own waffles, scrambled eggs, bacon. One day they had sausage gravy and biscuits. Nothing extremely fancy, but good food to set you out on a day of exploring, and it was free with the room. The staff was very helpful (Lynn was the person I worked with the most). Clearly, she is used to advising people on places to go and things to do and is very pleasant and professional. The important thing to consider with this hotel is that it is in the perfect spot. Plenty of pubs and restaurants up and down the street, and you can't leave the hotel without tripping over something historical. We only had a day and a half to spend in Philadelphia, but we were able to easily see a number of attractions all within walking distance. Indepence Hall, the Liberty Bell, the US Mint, the Ben Frankling Museum, the Independence Visitor center, etc. etc. Parking in Philadelphia is, of course, a mess, as in every city. The hotel has an arrangement with a nice garage about 1 1/2 blocks away. They give you a card key to get in, and very good directions to get in and settled. The parking is $16/day which is very reasonable compared to parking in most major cities/hotels. They also have a good lock up room to hold your luggage, so we were able to check out the day of our departure, leave our suitcases, and get more exploring in before coming back, grabbing our stuff and heading out to our final destination. The only negative I have is for people with disabilities. Generally they've taken steps to make the facility accessible. However, I didn't know until the next day that there was a ramp they could set up to help wheelchairs get in the hotel. I can walk so I simply carefully made my way up the steps to the hotel and one of my family members brought the wheelchair in. I put the price at moderate. It could maybe fall into pricey, but given the location, I think it qualifies as moderate. read more

One of the best larger hotels we have stayed in. Well appointed quality room, clean and spacious. Competent staff and complimentary breakfast choices were excellent. This is the pick of the hotels if you are staying on historic Chestnut St. Will be back. Highly recommended. read more

Independence Park Hotel - Hotels Near Me - Philadelphia, Pennsylvania

Great location, but needs updating. The bed linens were so old and polyester. They need to be changed. Lighting was also an issue. Room was very clean. The front desk was super friendly and helpful but the only had one person there trying to answer phones and help guests and was clearly overworked. We called down for an extra blanket and was told they may not have any since the hotel was busy and it would take a while to get since she was the only one at the desk. This was no reflection on her, she was doing her best and was super kind when doing it. Finally the blanket did arrive. Breakfast was not great. Eggs were cold because the chafing dish is so small they didnt fit in there. Plastic covers on the hot food instead of the metal covers to keep the food HOT. There are signs throughout talking about the famous waffles, but if you don't eat waffles the rest of the food was very mediocre and cold. read more

This review is solely for the woman at the front desk. We needed directions but she was bogged down with a lot of phone calls. She was very polite to me when she asked me to wait and was very polite to her callers. When I was able to speak with her, she was very friendly and helpful. She asked us if we were guests and when I said no, she maintained her friendliness and helpfulness and even offered to call us a cab if we needed one. Now this was customer service and I was not even a customer! read more

Had the pleasure of staying at the Independence. The staff is above five star, they take such good care of you. They also participate in rooms for federal jury duty. They use a "government rate." The staff will answer all your questions, always have a smile on their face and will have a conversation with you. From the gentleman on the third floor, putting away supplies, to the nice young lady decorating the lobby Christmas tree. This is such a breath of fresh air in a world of phones and technology. The rooms are very comfortable and clean. The location is perfect to see most of Philadelphia's history. For foodies, check with the hotel front desk. They will give you multiple locations with numerous types of food. Ms Morris, the manager, has put together a first class staff and they put their guest above everything else. You will have a great experience. read more

What a great visit! We loved the old building and the history of this beautiful hotel. The staff was top notch and went out of their way to make sure our stay was successful and memorable! In fact, I must commend Lynnsy who went out of her way to rectify a grave mistake I made with my reservation-one that would have cost me a lot of money at many other hotels. We will definitely be back! Thanks Lynnsy! read more

What a pleasant little hotel full of charm and professionalism! It is located in the historic part of the city which is convenient to everything. The staff was so helpful with suggestions on places to eat and see. The rooms were newly decorated and spotless. The best part is it's affordable. read more

Hotel was very nice and clean. The room was spacious as we were staying just for the night. It is in a great location with a lot of historic value, and there is a great selection of restaurants and bars. I called in to book a room and the staff was pretty rude and said,"you know you gotta be 18 to get a room right?!" I was like uhh ok. I mean really?! What the fuck kinda question is that. I'm tired and sick and I'm tryin to drop $129 to sleep for a couple hours and ur gonna play games with me on the phone?? Anyway I was too tired to get riled and just went in a paid and shit. First thing she says when I walk up is "oh you sounded a lot younger on the phone" I'm like oh you fucking sounded a lot stupider. So after paying I learn I gotta park 2 blocks down and pay $18. Fucking bullshit. Oh and breakfast is $4.95. If it wasn't for all that fuckery I woulda given it 4 stars. read more

Stayed here last night. The room was nice and the front desk girl Bryce was amazing!!! Such great customer service. So pleasant, much wow!