Mallo Home Improvements did a wonderful job with our kitchen. Their quote had the most realistic…read morepricing & they listened to us and address any questions or concerns we had throughout the process. The whole ordeal took a full month and was straightforward. We worked with VP supply to select the cabinets+layout, picked out the tile at best tile, and granite counter top from solid surfaces. Im very happy with the out come of their work, this is my dream kitchen.

After a terrible experience with a Craigslist "handyman" I decided it would be in my best interest…read moreto find a professional team that could help me out with the various tasks I don't have time to deal with. I'm pretty keen on not getting overcharged for things, but I also know "You get what you pay for" After getting several quotes for a window replacement (old window out, new vinyl window in) I decided to give Mallo Home Improvement a go. Their quote wasn't as low as quotes from unverifiable sources (ie craigslist or such), they were much lower than the big box stores, and a few local shops. The Service: Mallo is good about working with your schedule to make the initial measurements. They don't stock the windows, so there was a couple week wait between the time I contracted the work, and the time it was completed, but nothing too long. They did a quality install job, and I've since called them back to do another window (currently on order). They have a small but nice showroom, making me rest assured I am in good hands and not some fly by night operation. I haven't looked into kitchen / bath renos with them, but plan to get more quotes from them in the future. Look back here for updated reviews as they will probably be my go-to guys. They also sent me a $100 gift certificate in the mail for christmas, which isn't good for repairs, but can be used if purchasing materials. Summary: Service: Good The Price: Competitive Service Area: ROC and surrounds Recommended - Yes!

Top notch highly recommend! All members of the oragnation have great customer service quality…read more The cabinet look far Marvelous. Great way to tune up the kitchen. We updated the counter tops and back slap a few years back and kept the cabinets because we liked the oak look. Well, things change so we hired Nu Look and they did a MARVELOUS job. Great people with a great concept. We added end caps on the cabinets and that was a home run for us. Nu Look came through

I've worked with Andew and Steph and the team at Nu Look only for a short time now, but these guys…read moreare professionals and really know their stuff in the cabinet refacing/refinishing world - knowing when it's a better option to refinish or reface vs go with new cabs is definitely not always clear cut, particularly with rehab properties and projects. So a trusted team is super nice to have!

Had a scheduled appointment and I waited around for 30 minutes- business was a no-show. I called…read morethe business- no answer, left a message to find out where they were. No call back but recovers an "email" back later that night, saying they were caught up with another project. Explained to them how unprofessional it was and how this inconvenienced me and all they had to do was stay in contact and communicate their inability to keep their appointment but apparently, that is not important to them or earning potential business. Apologies after the fact don't mean much- especially when a potential customer has to hunt you down to find out why you didn't show to a scheduled appointment, and then you don't return their call- you email them. Seriously unprofessional.

My Mom's 1960's ranch house has had water issues since I was a child. She was fiercely independent…read moreand never wanted her children to help manage the house up until a few years ago. Her basement was a mess! Beyond it being filled with decades of stuff, the walls were "weeping" and a large puddle was forming in one portion of her basement. John did a walk-through with me and thoroughly explained what was occurring. I signed the estimate, which kindly included him and his staff moving all the "stuff" away from the walls to the center of the basement. H-U-G-E task. Before the job started we hit an unexpected bump in the road (the removal of some asbestos floor tiling, which NYS required licensed professionals to handle). John calmly walked me through the process and was able to work with me and my timeline. All throughout the project John would update me, even sending me pics, when I was not able to get over to Mom's house. He was honest about his abilities, and took the time to meet with me and answer questions after the project was completed and paid for. I found John and his company to be trustworthy and reliable and only wish they did home renovation so I could hire them to do work in my house.

LJ and his team were able to meet my deadline which was key in getting things done before we moved…read morein. His team was very polite and professional and a pleasure to work with.

I have been attempting to follow up on an estimate, and can't reach anyone. The phone rings busy…read more Duper frustrating

MIG has been a wonderful company for our home improvement needs from start to finish. I would…read morehighly recommend this company! Andy our salesperson was very knowledgeable and made the whole process very easy to work with. We had new gutters installed today and they look great and the price was resonable! We are very pleased with the work and clean up that David and Jeff did on our gutters as a team and we appreciate their professionalism. Also, we had an old mirror removed and a new mirror installed in our bathroom and the other two gentleman who did this job were friendly and professional as well. Thank you.

Thank you We had a tree fall on our house and did Gutter and other damage the crew that replaced my…read moreGutters did a fast professional job, I recommend them to any one who needs a a contractor, their work is above 5 star Thank you very much Matthew an Teresa shafer.

Had an interesting experience at best tile this morning. Sue couldn't have been more helpful. Very…read moreprofessional and helped us find what we were looking for, but gave us space to look. When we entered the second room and saw a tile we liked we asked a woman who was Clearly working there stocking tile if she could check on some thing for us. She said . "well I'm busy right now...but ...maybe ...I can find someone to help you" Wow, she needs some customer service training. Sorry to take her away from stocking tiles for two minutes...

We were there today October 2 trying to buy tile for a kitchen backsplash. Having never done this…read morebefore we were confused and got conflicting answers about measurement with our contractor and some of the people at Best Tile. Ralph the manager took over snd went above and beyond to make sure we got what was needed, the correct amount, helped with color matching etc. We got top notch help and service. Would definitely suggest anyone go there and get ur tile for any needs. Thanks Ralph!!