this place is wonderful. so much variety and the woman at the register was so kind and helpful to myself and others in the store. good prices as well read more

This business is awesome I found everything I was looking for in one shop the lady there help me with all my questions I wish I could of bought more .she also explained to me how I can tell real from fake rocks had a great time also bought insence they had a big selection but ideally got some really good ones I highly recommend this business very beutyful crystals etc.. read more

Came for their soaps a few crystals and incense but found they sold Black seed capsules so was super excited about that! They have an awesome selection of oils to burn and wear, bought one but the name wasn't written on the bottle. I had so many questions I probably distracted her from writing it, Would love to know the name as it smells divine! In a black bottle where the oil you wear is, It's supposed to be for positive energy and something else maybe to protect from bad energy.. but I can't remember, would love to know so I can remember for when I return. Thank you for always having great deals and superb products! read more

I've been here twice to buy oils to scent candles and have had a great experience both times. They have a huge selection of fragrance oils and essential oils as well as palo santo, air fresheners, incense, and much more. I've also bought soy wax and wicks here. The real reason for coming here is the customer service though - they really know what they're talking about and know what I want better than I do. I asked for something floral and she took me on a fragrance journey that led me to African Jasmine and Opium, not what I thought I would choose but exactly what I needed. read more

I love this place, its clean, organized, and the owner is super nice, helpful and gives great advice. Was able to get everything I needed for my fragrance brand. Best part is you can smell everything before you purchase, unlike shopping online. If you want High grade, organic, essential oils come here read more

A mother and son work there and there is a definite conflict of interest. When my boyfriend and I walked in I heard the son say to his mother "watch them" I instantly felt angry and hoped that they would at least be helpful. I stood there for awhile and then only got a hi from the mother. I said hi back only waiting for an offer of help. There was none. Finally full of frustration I pleaded for help. After not receiving much help from the mother, I pleaded help from the son. He was glued to the register instead. Something about me did not sit well in their conflict of interest web they have tangled up there. I came for spiritual relief and left with myrrh to burn and a sense of anger and frustration. I lit it before bed that night and woke with many nightmares looming in my head. I plead for you to be nicer son and in turn you will be a more caring parent. read more

Amazing store the people there r nice and attentive .. great crystals very happy with my purchase

Yay! I found my new place! Absolutely hand down - the best place in LA to go to for PURE ESSENTIAL OILS!!! Especially if ur like me- coming from Whole Foods me Sprouts for essential oils- you will love the variety and unlimited oils that are often NOT found in the markets. Do not ...I repeat do NOT get confuse and stumble into the wrong station inside shopping mall. There are a few that pretend to sell pure essential oils and they are frauds ( great if u just want body oils only)...so pay attention to the complete name and pics / directions people have posted. If u make a wrong turn u will end up at one of the shops that sell oils, but not essential oils. If u are helped by Raihan, you are in great hands. He is so knowledgeable and helpful. read more

Incense Route - Pic of Incense Route - Naturopathic/Holistic Near Me - Los Angeles, California

See all

I wrote a review when I visited this store a little over a month ago. I had a an uncomfortable experience when I visited the store for the first time .It was a rather lengthy comment but it got deleted. There's nothing but positive comments on her and now I know why. When I went in there were two Indian women and one of the two was incredibly rude. She made snarky comments to me but would look down as she said it and on top of that she would yell at the other lady infront of me because she was helping me. I would catch her rolling her eyes when the other lady was helping me. I ended up buying Fragrance Oils because they were the only place I was able to find since all the other stores were only doing curbside pickup and I needed to smell the scents . But I will never go back there again On top of my experience, when I tested the F.O in my candles they did not blend at all, there's no information on how to use their F.O correctly with candles. I specifically asked her that I was looking for F.O for candles and she pointed at the section just for that. So 70 bucks down the drain for me ... Updated : Not an accusation. I'm only stating a fact and that is that my original review I left is not here anymore . My first comment was much more detailed about my experience with one of the women there but it's not there, I looked. Trust me I wrote it because she left such a rude and unprofessional impression on me . I left that tip for the other woman because she took her time with me and I felt so bad when the other woman yelled at her for helping me (even though there was either one or no customers at all in the store so it's not like they were busy and she was free to help someone else if she needed to) soon arrive I only spoke with the helpful lady and never encountered the one being rude so I'm not sure why she was acting like that. I even caught her rolling her eyes when I had asked to smell another scent . The only reason why I tolerated her behavior is because I really needed new fragrance oils and I needed to be able to smell them other wise I would of just left . I would hate to see you lose customers based on her poor hospitality . If she hates her job then please have a talk with her and encourage her to be honest and forthright with you the same way you "encourage your customers" so that everyone is happy . Have a good day . read more

The owners son was kind and open to all questions about their products. It's a nice space that seemed so open and inviting. They had a variety of oils, stones, soaps and incense which were all nicely organized. They accepted card and other forms of payment which is a plus. I would highly recommend read more

You can easily get lost among the dozens of multicolored bottles of aromatic oils, if not for the excellent customer service, determined to keep you on Route. In a humble amount of space, Incense Route maximizes the effectiveness of their offerings with eye-catching labels (my favorites include Trabajo, Baby Phat, and Obama), vibrant colors, and an easily-approachable, friendly staff. To my relief, Incense Route was not a smoky cave, where each gasp for air only brings thick, hazy, respiratory distress. In fact, it's open atmosphere and inviting staff makes you feel comfortable. There's something for everyone at Incense Route. Their expansive selection doesn't hold a candle to their highly-customizable oil and incense remedies! That's right, if you don't find something you like on the shelves, you can describe your requirements to the staff and they will concoct something unique to your needs. This can take anywhere from a day to a week, with the average time range of 3-6 days. I never thought I'd find myself at an aromatherapy shop. Now that I have, I advise you drop all pre-conceived notions of incense peddlers and look to this fine shop as an example of great customer service and impressive personalization. And if I start to feel lost, I'll find comfort in knowing that they can lead me back to the Incense Route! read more

Incense Route - Deterrence: the Incense Route way. - Naturopathic/Holistic Near Me - Los Angeles, California

I've been on the search for an authentic incense and oil shop since I moved out here from the east coast. I'm from a city right outside of Philly. Philadelphia has a large and proud population of Muslims many of whom own shops just like Incense Route. All my life I've been around these unforgettable scents that remind me of my great Uncle Saheed, someone I hold dear to my heart. He smells just like so many oils in these amazing shops, a true lasting impression. Incense Route is by far the best shop I've been to since being out here. I love their variety in everything. Not to mention they have so much to offer!!! -Incense cones and sticks (reg and jumbo/dry or dipped) -Body and burning oils (2 walls filled from top to bottom) -All natural cosmetics (Shea butter, coconut oil, avocado oil etc!!! And much more, I mean you guys have to see for your self! I was there today with my boyfriend, who is just as crazy as me when it comes to these unique jem's. We walked out with around 40 incense sticks (the ones soaking in oil) and two bottles of body oil, all together around $13.00. The man and woman working was friendly, humble and just super chill. She suggested oils for us and the man was so knowledgeable about everything in the store. I can't wait to return, I WILL be a regular here. Im sorry I didn't get their names but they were so sweet to us. 5 stars for sure! read more

They are very attentive, informative and friendly! Great quality for the price! You truly get what you pay for! Love this place!

My mother and I went to the store today to buy some supplies for a lotion we wanted to make. Raihan was super helpful from the start, answering any questions we had and offering some helpful advice. I would definitely recommend this store to anyone who is looking for good quality products and services. read more

Incense Route - Almond oil. Cocoa butter. Lavender fragrance. - Naturopathic/Holistic Near Me - Los Angeles, California

I will drive all the way from the valley just to go to this store. In fact I love this whole mall. It is so much fun! This store has every kind of incense you can imagine. I don't need anymore incense but every time I go to Incense Route for raw cocoa butter and Shea butter for my product line, I end up walking out with a few boxes of Copal. Which is my personal favorite for ceremonial work. Every bit as divine as frankincense. This store also carries tons of fragrance oils for your homemade candles and soaps. A great shop for anyone who likes to make their own. This is downtown so don't expect aesthetics. Everything is just all piled up in a small space but they have everything. And if they don't, some other store in this mall probably does. Have fun! Be kind and it will be returned. read more

Seriously one of the best shops I've been to in Downtown Los Angeles, let alone the best I've been to for essential oils and incense. Definitely skip going to wholefoods or other stores that carry third party oils. Incense Route has grade A products and they source their own.(What more could ya ask for?!) They have everything you could possibly need! Salam (the owner) was such a help as well! I will definitely be going back every couple months on my visits to Los Angeles! I think Incense Route should think about opening another location but in New York City! read more

Cool place with lots of interesting items. Their crystals are priced a little high for their quality but they have some cool pieces. Their oils are amazing and the staff is very helpful and friendly. read more

Bought my first crystals here today- thank you for the amazing customer service! A nice lady stayed open after closing to help my friend and I find the crystals I needed. I went to another crystal shop nearby in the same building and the person working there was SO rude so I did not even buy from there. I'm so happy I found incense route- where the lady was incredibly kind and patient (opposite of the other person in another nearby shop). I wish I had more money to spend to support this nice business. Please come here! read more

Friendly service and great prices! This place is a local gem! The fragrance selection is vast and the care taken to deliver a quality product speaks volumes! Special thanks to Ray for being awesome and helpful! I will be back! read more

Incense Route - Naturopathic/Holistic Near Me - Los Angeles, California

I hadn't come to the visit the usual crystal shop in this marketplace owned by Sam in several months and it was filled with a ton of new shops aromatherapy, metaphysical healing stores! Incense Route had such a large variety of not just incense, resin and burning oils but crystals and other useful items for rituals and wellness. I found everything I needed in one shop and the owner was super helpful and knowledgeable - thank you for the sample gifts! I'll definitely be back read more

Great little nook for your nose! Lots of various potions for many purposes. Salam mixed up a great elixir for me. A few things overpriced (should've checked Amazon first) mostly burners/diffusers... was hoping to find wholesale prices and selections for those things being in such a Marketplace. She also has a website for online ordering. Has her Aromatherpy license posted and may offer intro classes this Fall! Highly recommend paying a visit to this huge marketplace. Bring a dolly!!! You may get a better deal bringing cash to these shops. For parking... I found a $5 Flat rate lot (weekday morning) on 7th Str up from Los Angeles Ave! read more

Super cool place. They charge fair prices for the quality of essential oils, not a flat fee which I appreciate. I do wish they offered sample sizes for purchase, because I'm doing a lot of experimenting, so one oil I got is a already a waste because I prefer a different one for what I'm making. Also, make sure you go to the correct place...there's another fragrance shop inside that only sells fragrance oils (not essential). You will see the Incense Route banner and know you're at the right place. read more

I heard about them from a guy I met in a store and I'm glad I went. He was wearing something that caught my attention and I wanted something similar. When I arrived they had a variety of essential oils available. I was looking for the perfect aroma but Roenick was a great help and recommend that I try the cedar essential oil. I tried and I love it. I'm sure you'll find something youre looking for. read more

Love this place, Raihan and Salam answers all my questions and help me to choose oils for my specific needs. I wish I have more time to visit them to see what other goodies they have. Thank you for all your help. read more

This is bar none the best place to get essentials and incense in LA by far. Customer service and knowledge is incredible. I feel ashamed to have spent my money elsewhere before I found this gem. Don't fall for cheap diluted oils that you'll find in other places as I did, please make this your first stop and I promise you won't regret it. Chances are they supplied the company you bought your oils from, and that company diluted them without telling you while keeping the price comparable to keep margins high. I could go on about how great the quality and experience was, but I think everyone gets the point by now. Raihan does custom work as well, and can pretty much break down any fragrance with ease and recreate it. If you have anything out of reach, chances are he's been asked to create it or can do it for you if the price makes sense. Call beforehand so you don't get turned around trying to find them. You'll thank me. read more

Incense route is amazing for all of your spiritual needs. As I entered into the bazaar, I could sense a deep aural presence guiding me to the shop. I asked the shopkeeper "which incense would improve my chi flow"? The shopkeeper was very helpful, and gave me several recommendations. Despite it's name, the "Holla Back" incense really helped me get in tune with my chakra. The shop also has a number of herbal medicines which seem very promising. read more

I moved to LA about 4 years ago an downtown is full of oil places.. but came to this place and the service was so nice and amazing so many to choose from and products.. needless to say i havent gone anywhere else and all the oils i have gotten have been the best working to fill my 4 bedroom home and my salon .. granted i have 2 burners lite but every says how wonderful my house and company smells the soaps are amazing no matter what kind you get... personal body butters can be made with the sent you want.. i just feel well takin care of ... read more

A friend recommended Incense Route to shop for pure essential oils. After 20 minutes of getting by lost in the mall maze, I finally found their booth. I was greeted by Rai and his mother Ronak. What a great friendly guy - he really helped me find the oils I needed and introduced me to a new Indian oil called Neem. I also picked up some Tea Tree Oil. Tea Tree Oil is typically from Australia, but their Tea Tree Oil is from South Africa, which has a very aromatic and smooth smell. His mom who is the Chief Aromatherapist is adorable, sweet and knowledgeable. I will definitely come back to Incense Route. Btw enter on 6th street at the second entrance in the middle of the block (not Los Angeles Street) - walk straight down the aisle, on your left-hand side is Incense Route - you can't miss it. Thanks again Rai and Ronak. read more

See all

Amidst the crazy bustle of DTLA a diamond in the rough is tucked away. Parking structure next to the mart is the best way to go, it's a flat rate of $8 on weekends and $6 on weekdays. I think that street parking in the area is $4 an hour. The last thing you want is to feel rushed at this place because there are so many things to look at/be distracted by. I went specifically for the essential oils and was very happy with the knowledgeable service and care. The oils smell amazing and I love that there's a price list and a receipt can be emailed or texted to you. This is my go to spot for buying essential oils. Nothing beats being able to physically smell something in order to buy it, sorry Internet. read more

See all

Ray is amazing!! He is very helpful and knows his stuff. He was able to show me all the different essential and body oils. I am so glad that my friend took me here cause I would have never found this place. Look for Ray when you come here! read more

Incense Route - Naturopathic/Holistic Near Me - Los Angeles, California

Very excellent service. A very knowledgeable sales team. They have numerous essential oils. The owner is certified when it comes to healing and essential oils, she can recommend things for you. Healing oils...Great natural incense, good music. I like this place. Essential oils are not cheap, they are pure so you will pay a bit. read more

Just came here for the first time looking for Palo Santo and incense and left with that plus a bottle of strong perfume grade rose oil! All for the best prices and quality you will find in a large radius. They're located in a wholesale plaza on 6th and Los Angeles, so you have to go in and find the big red sign "Incense Route" amongst the other shops. Ray was so sweet and was able to help us with all our questions. I left feeling so happy and satisfied I had to immediately write a review and am already planning to return for more products. I normally had gone to other "spiritual shops" for my incense and stones and anything of this nature, but now I am only coming here! They are really the best. read more

I love this place! I work around the corner and came across this spot and have been coming here ever since. I come here monthly for the raw shea butter, whipped Shea butter and sage. I highly recommend the coco infused whipped Shea butter it's natural, smells great and melts in the skin. I've been living by it for atleast 6 months now and haven't worn lotion ever since. read more

Customer service, selection, and quality are top notch here. The shopkeeper was incredibly knowledgable and helped me pick out a few essential oils for my needs. I use the oils as both perfume and for my meditation practice. If you're in the downtown area, it's really easy to walk here and prices are fantastic. Skip buying from stores like Whole Foods Market where the products are diluted and prices marked up. read more

The best essential oils resource in Los Angeles! They have a great selection. And I liked that they have a clear price list of the what's available for what size and price. The woman who help me was knowledgeable and enchanting. read more

I found this place through yelp and couldnt be happier! there are so many choices and i wished i could buy the entire store!They also provide a very helpful service for those like me, who comes without a certain idea in mind. I bought a few body oils, oil burner and some oils for it too(energia positiva, and some others), raw African black soup,and sage, of course. Some of it is burning already and i am loving it. I cant wait to come back ps prices are amazing too! read more

Was looking for incense walked out with an oil lamp and oils. Nice selection of natural products customer service is great as well.

I had such an amazing experience at Incense Route. Thanks for all the knowledge and helpful tips. Awesome place. read more

Incense Route - African Black Soap and Incense - Naturopathic/Holistic Near Me - Los Angeles, California

My goodness!!! This is the SPOT for your incense needs and more!! Friendly and knowledge, Ray and Salam are amazing!! Thank you!! Will come again!! #100 read more

I am heartbroken to be giving such a negative review to this shop. I have shopped her a few times and was always pleased with my experience, until my most recent visit. I purchased a custom oil blend exclusively made up of oils I am very familiar with and have used before. However, when I tested the oil at home (diluted in a 1:10 ratio) I had a violent allergic reaction all over my entire body. Luckily I caught it early enough with an EpiPen and antihistamines, however, it also left me bedridden for 2 days. Following my recovery, I went back to Incense Route to recount my experience and return the item. I was met with an incredibly rude response and refusal to remedy the situation. I was made to feel as though the allergic reaction was somehow my fault, when in fact I had clearly stated what my allergies were more than once. I have never had an allergic reaction from oils purchased at any other shops because I am always extremely clear about my allergies and which oils I cannot use. I suspect that my allergic reaction was towards whatever balancer was mixed in with the oils. On top of having this genuinely terrifying experience, the owner refused to return my money or credit the amount of money I spent. As someone who has spent a considerable amount at the shop in total, and on this particular visit alone- $100, I was beyond offended. As a fellow small business owner who prides herself on supporting other small businesses, it is unlikely that I will take legal action following this experience, but at the same time, I don't want anyone else to have this experience... possibly leading to fatal results. It is horrifying that on top of the seriousness of the situation I was met with such terrible customer service. I urge anyone considering shopping here to be wary... despite all of the positive reviews. read more