Losing a pet is losing a member of the family. My 18 year old kitty died in September and I am…read morestill devastated. I took him to Paws & Remember and I couldn't have been treated any nicer than I was. Thank you for your caring and the loving understanding of how you knew I felt. If you have to use their cremation service please don't hesitate to call them. I promise you won't be disappointed.

We suddenly lost our 5yr old cat "Sugar Plum" on 10/1/2019. We didn't know she was ill. I called…read morePaws & Remember, spoke with a lady, and she gave me: prices of services, etc. good directions on how to get there and she was compassionate. I asked to speak with Nikki, who had previously worked at "Suburban Pet Crematorium". Nikki is a very kind and compassionate lady and she tends to the dead pets with dignity and individually. I chose to get "Sugar Plum" cremated for $145. which included: her ashes in a velvet bag, 2 name cards, a certificate, a memory book, flower seeds and the "Rainbow Bridge Poem". She was ready to be picked up the same day. Mike called me to pick her up and he was friendly. I highly recommend this place for people with fur babies.

My daughter's beloved kitty passed away, and she was devastated. Her veterinarian recommended…read moreFaithful Companion, and my daughter drove there herself. They were very kind and compassionate. When my daughter left, she broke down crying in the parking lot. A very kind male employee came up to her car to check on her, which meant so much to me, because I wasn't able to be there with her. They also gave her multiple options to personalize her purchase, including the paw print, and that's so comforting to have, forever. Faithful Companion returned her kitty to her (directly to her vet) quickly, and it meant a lot. They helped us get through a very difficult time. I highly recommend them for anyone within driving distance (my daughter drove quite some way to get there, and it was worth it).

We are deeply grateful to Faithful Companion and their wonderful staffs for the compassion and care…read morethey showed us during one of the most difficult moments of our lives--saying goodbye to our girl Maow. When we arrived to drop her off, it was very close to their closing time, yet not once did we feel rushed or pressured. The staff waited for us with patience and kindness, guiding us calmly through the process and giving us the space to say our farewells. The pickup was handled with the same warmth and dignity. Every person we met here was helpful, polite, friendly, and genuinely caring--people who clearly have a passion for honoring our beloved pets. Knowing Maow was treated with such respect brought us comfort in our grief. We cannot thank them enough and wholeheartedly recommend Faithful Companion to anyone facing this difficult goodbye.

We recently had to make the sad decision to send our cat Alice over the rainbow bridge. It is…read moreimportant to our family that are animals are returned to us in a manner that allows us to bring them home so we can continue to love and honor them. I have never met anyone who cares more about this than Sherry at Dejohns pet center. From the moment you walk in you will be met with such warmth and care and dignity. Sherry met us with Alice with soft music, candles and a special bed for her to be laid into. Every aspect of this difficult time was met with such amazing respect and gracefulness by Sherry and DeJohns. it was so comforting to us. This was the fourth time we have used this wonderful service and we cannot say enough about their services, beautiful products that honor our fur babies and most especially Sherri's heart and respect for our time of grief of those magnificent creatures that we were honored to share our lives with.

Words can not even begin to express the importance Sherri, Jim, and DeJohn Pet Services played in…read morethe passing of our family member. Our dog, (hard to even call her that) Riley, passed the Saturday before Easter Sunday. We had decided in advance to have our Riley cremated, so that she would always be by our sides. However, the timing of losing her was not going to allow us to take her home the same day. We were told by countless cremation locations that she would need to be "dropped off" and "picked up a week later." We couldn't allow that. Could anyone allow that to happen to their family? We happened upon DeJohn Pet Services while frantically searching for a location that would respect her body to the standard of a human, and do it the same day - a weekend evening, no less. The ONLY place in the area that is capable of both - is DeJohn Pet Services. Sherri, on a Saturday, told us she would meet us there at 6pm. Grief-stricken, we arrived with Riley in sobbing tears. Sherri allowed us all the time we needed to wait for more family members to arrive and try to say our goodbyes. There was nothing more important to us than to STAY with our baby through every step of the process - just like she would have wanted in life. Sherri allowed us to stay next to Riley as she clipped her fur for us to have, prepared the cremation, and let us send her on her way by pressing the button - ourselves. DeJohn is the ONLY place in this area that your pet/family member will be privately cremated. This is the only place that will allow you to stay with them throughout the process. This is the only place that will treat them with the standard and care of a human - if not more. If you have an animal - that is your FAMILY member - that you want treated with the upmost dignity and love....go see Sherri at DeJohn Pet Services.

Thank you, Dr. Alex and your team. it was a difficult decision euthanizing our precious 18.5 year…read moreold Hat Trick. Your compassion and reassurance made it easier. We felt like you were family. I highly recommend everyone use this service. Thank you.

I'm not sure where to start with this review. Dr. Alex and Christine were incredible. Our big furry…read morefriend had reached a point where we felt it was his time. Like most pet parents though, you wonder if you've made the right decision. Dr. Alex and Christine both helped reassure us that we were making the best decision. I can't recommend this service enough to anyone thinking of euthanasing their pet. Doing it at home took all the stress off of our big fella. They went above and beyond all of our expectations.

They were very compassionate, very professional. Services…read morewere great and no high pressure.

I wanted a pet crematorium that would let me be present while my dog of 15 years was cremated…read more This was very important that he not be cremated in a group or community of animals as some places do (and not tell you) since his ashes will one day mixed with my ashes. This family run business were very compassionate throughout the whole process. I didn't feel like they were in this to make a buck off of my grief. I was treated more than fairly. This last step in taking care of my boy was actually easier because of Eternal Paws in Norton. Highly recommended.

I recommend the business with no hesitation. When my late mother's cat I was taking care of passed…read moreaway my sister and I wanted to spread Sunny's ashes in a place near and dear to our Mom. They are professional and handle everything with understanding and compassion. They let you decide exactly what fits your needs from the array of affordable services they provide. As Annette wrote in her review and I agree, they are the best!

The staff was incredibly friendly both in person and on the phone. Absolutely no pressure when the…read moretime came to purchase an urn. So very glad I entrusted these folks to make sure my pet was treated with dignity and respect. Highly recommend.

I had to use their services again, way too soon. This was my last dog. It's a devastating time…read more The gentleman taking care of me, Tony, spent a lot of time just chatting and taking my mind off of the whole situation. I felt so much better when I left. He Truly knows how to handle grieving people so they don't feel that this is just another business transaction.

Tony was very understanding and re-assuring. He gave me extra time to get foot print & say goodbye…read moreagain. Received pets back in a few days. We've had three pets done here. Both front doors are locked which is annoying, and one of the "receptionists" was difficult, but second one was good. Beautiful tin that they put him in. But they have more expensive if you can afford better.

I have been bringing my Golden Doodle there for grooming for about a year. One time they shaved…read morehim down due to matting and wanted to do same today. He didn't feel matted to me so I brought him to another place where they looked at him and I set appointment. They couldn't believe you wanted to shave him down for minor matting. You are both overpriced and want to take the easy way out and shave a dog when not needed.

I have a soft coated wheaten terrier and she gets matted easily. I know how difficult it can be to…read morecomb her out after a bath and groom her. Katie at Mentor Petsmart did an outstanding job with my dog Honey. She looks fantastic. She was also very happy when I picked her up. I love the grooming salon there. They are consistently good.