I left an appointment online and came quite a bit of distance to this Impression Bridal. I had noticed they had a sale on sample dressed and wanted to check them out. The store was nice and clean, and the people were friendly. I went to some other places prior and I just hated the "pressure" you felt. Honestly wasn't expecting to get something right away, just look, and see what my options are. I met my stylist Karah and she was super friendly and just really wanted to know my vibe. It just felt like she had my back the whole time. She let us look around and look for things we liked, and she also chose a few options that I thought were very "me" Found two dresses that were amazing and I like how when I had to decide she took my side over my guests side on what I liked. She really worked with me on pricing by staying in my budget and finding amazing finds I had not seen at other places. Even other Impression Bridal locations. She talked to her manager a few times to make sure we all were on the same page. Besides finding my dress, at the best price I could have ever imagined, working with her was the best part of that day. She had great advice and pointers and was super nice. Thanks Karah. read more

I seriously CANNOT rave more about this place. The whole ride home we talked about my daughter's stylist Brooke and how she made this experience so great! She definitely hyped my daughter up and made her feel absolutely stunning. She listened to what she wanted and put aside the dresses she wasn't feeling. She said yes to the dress! She picked out this dress just for her based on what she wanted and she couldn't have asked for a better dress! Brooke was AMAZING !! read more

Impression Bridal - Bridal Near Me - Friendswood, Texas

Brooke was amazing!!!! So helpful and helped me figure out what I liked and didn't like! She is extremely patient and knows how to read people. I strongly advise having her help you pick out your dress!! What a fantastic experience!!!! read more

The return policy was not stated to me when I purchased the dress The dress will take 90 days to arrive but your only option is the replace it if approved by mgmt and actually YOU DON'T HAVE ANY OPTIONS!!!!!!!!! Again, they should have been more forthcoming with the lack of refund policy Do not shop here without this understanding. So glad I only purchased one instead of two dress. Now I am responsible for hiring someone to alter the dress. This has been a costly mistake of a dress that I really didn't like. DON'T SHOP HERE DON'T SHoP HERE read more

Cesilia was my stylist and was super helpful and great to work with. She listened to me, asked questions, and made me feel super comfortable! read more

Went in for a wedding dress that I needed off the rack. The ladies at the front said "they're in the back" with a face like we farted. Neither were very helpful so I hope they're earning that pay. read more

I got my wedding dress from here today! I was a walk in and everyone was super sweet. Shelby,the stylist that got assigned to assist me, was AMAZING! She was very sweet and welcoming. Sat down with me to ask what I was looking for etc. Any question or concern I had, she answered and had a solution. Anything I was curious about trying on, she went out of her way to help me find my perfect dress. In the end, we found the dress! Beautiful dress and reasonably priced. All thanks to the lovely Shelby! Thank you girl! - Emily R. read more

Amazing experience with Jennifer! Every single dress we tried on was exactly the brides style to where she had a hard time choosing. Dress shopping can get overwhelming and discouraging and every dress she chose was amazing. The quality of every dress what stunning as well - it felt very couture. 10/10 recommend and asking for Jennifer. read more

Shopping experience: 5 star. Gracie was amazing. She kept things light and funny, and helped me to find the perfect dress! My mom, friends and I had a great time at our appointment. The price was also very good. Seamstress experience: 3 stars. I brought the dress home to have my mom practice bustling, and a few of the buttons fell off. My mom also found a spot where the dress had been modified but the seam wasn't finished. If it weren't for her keen attention to detail and ability to fix it, my dress would have fallen apart on my wedding day. The high cost of modifications did not match the quality. Bottom line- get your dress here but get it tailored somewhere else! read more

Impression Bridal - Bridal Near Me - Friendswood, Texas

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After visiting Impressions Bridal twice with the help of Shelby (both times) She helped me find the perfect wedding dress !! She was the absolute best to work with. Supper helpful and very patient with me and the 100 dresses I wanted to try on ‍ Y'all go see Shelby read more

Vanessa was my stylist. She listened to my details on what I wanted in a dress and helped me find the perfect dress! She was very easy to work with and made my experience hassle free. Prices are great! Thank you so much Vanessa! read more

I was anxious about trying on wedding dresses because I was scared I wouldn't find something that looked good on me or something in the style I was imagining. First of all, I recommend everyone come here to look for a wedding dress. They have a wide variety of dresses, at different price points (my budget was 1k and the one I really ended up liking was $975 and it was beautiful and really good material.) Emily was the one who assisted me with the search and try ons. She was AMAZING!!! She is so down to earth, friendly, patient, and a great listener. She made me feel comfortable in the dressing room and didn't leave me to struggle putting on any dress. She asked the best questions to figure out my style: what made me feel beautiful and comfortable. She picked out dresses for me to try on and didn't force me to try on anything nor did she push a style on me - but did introduce me to new looks she thought I'd like based on what I had already loved and what would look good on me. She made my experience there a 10/10. Thank you so much Emily!!! read more

My stylist was Allison ! She was very helpful and made my experience very amazing. This was the first place i went to and i walked out with my dress! Definitely recommend coming here and asking for allison! LOVE HER! read more

I don't think I could have expected better service than when we visited to select my daughters prom dress....and then revisited to select a different one. Arden and her assistants were beyond patient with us in the first two visits, let alone when my daughter changed her mind and we went a third time and selected her final choice. We appreciated how we all were listened to and how they took our opinions into account when suggesting dresses. The whole staff, from the front desk to everyone in the Prom dress department obviously knew what they were doing and we felt informed every step of the way. Couldn't possibly recommend them any higher. read more

Tori was my bridal consultant on my visit to Impression. She was amazing from the very beginning. She was very knowledgeable and helpful to find the perfect dress. She made great selections based on what my needs were. read more

I loved my time here. I originally went to only appease my mom and sister. I had all the plans to just get my dress made but that all changed with the great service of Ashley. And that day I found my wedding dress and I am to pleased. I went in and told her exactly what I wanted to try. I have her a budget range and she didn't pay any dress I didn't ask for or go out of my budget. Please ask for her if you want to leave with what you want. read more

My experience at Impression Bridal was so amazing! After having terrible experiences at several boutiques earlier in the day I came in so defeated. I didn't make an appointment, I just walked in on a Wednesday afternoon and was helped immediately. All of the staff was so sweet and could tell I wasn't really feeling hopeful when I came in. Jozela helped me find exactly what I wanted in budget! She was so patient and kind throughout the entire process. I would recommend any bride to visit Impression Bridal! #isaidyestothedress read more

Impression Bridal - Bridal Near Me - Friendswood, Texas

Tori was absolutely stunning! She worked with my wild bunch of lovelies and helped me find the absolute perfect dress, I had been pretty stressed after my weight gain and she made me feel so beautiful. What a wonderful experience it was! Thank you Tori for truly bringing out the best in me and boosting my confidence through the roof. read more

Absolutely a wonderful experience. Jeanine helped me try on bridesmaids. From the minute I walked into the store she was extremely helpful, pleasant and patient. She took her time in helping me pick out the perfect dress, letting me go through the dresses, not once making me feel rushed. Thank you so much for being lovely and making this a great experience. If anyone goes to this location Jeanine is hands down the one to ask for. read more

After a not-so good experience at a different bridal store, I came to my appointment at Impression Bridal at Baybrook in Friendswood, Tx, and as soon as I walked through the door, I felt relaxed, comfortable and welcomed. My stylist, Ashley L., was AMAZING!! She listened to what I wanted and what I needed; and she delivered! She was extremely patient with me and selected numerous dresses for me to try and found the perfect dress for me! Once I had my dress, she helped my Maid of Honor find her beautiful dress too. If you're looking for that wedding gown, or just a nice gown for a special occasion, I can't say enough good things about Impression Bridal and Ashley L.! read more

Not a great variety of gown styles and shapes. Store was kind of run down as well.

This place is absolutely amazing. I was very discouraged after a long day of searching for a wedding gown in the size of 0 (almost no shop carries this size) I was gently handled and assured that we would indeed find something and that's EXACTLY what we did. After trying on only 2 dresses, I found my wedding dress! I didn't even have to look. Lauryn and the manager picked everything for me and it worked together so wonderfully that I just purchased the entire bundle. I highly recommend this place. read more

I had such a great experience looking for prom dresses here! Wendi was super sweet and helped me find the perfect dress and answered all of my questions for me! I had bad experiences at smaller boutiques due to their horrible dress selection, unfriendly employees, and tiny dressing rooms but Impressions Bridal was great read more

Today was my first time trying on wedding dresses and had an idea of what I wanted but wasn't sure if I would like it on myself. Gabby helped me out and found the perfect dress for me! I thought this process of finding a dress would take days but she helped me find the one in just one day! Thank you so much Gabby for being so kind and listening closely to what I was looking for. I appreciate all your help and thank you for helping me find the perfect dress! read more

Wonderful dresses, wonderful people, wonderful business. Very helpful and work with your schedule. The dresses are all beautiful and different read more

My visit to this store both times has been amazing. First visit to pick out a dress went incredibly well. Brooke was my consultant and she listened very well to what I wanted and helped me pick out my dream dress. I picked up my dress today and Lauren was incredibly nice and helpful. Great store. read more

Don't waste your time here ! Horrible unprofessional staff & service ! My 1st meeting to finding my wedding dress the staff was kind and after that they started being rude and over charging me for things that don't make sense & they don't explain any charges being made. They book appointments without telling you they will charge you 25 dollars & they don't communicate well to inform you on extra charges ! The manager was fighting me and arguing with me over a 25 dollar charge for me not wanting to pay pay their 500 dollar alteration and wanting to just take my dress home .saying I had to pay 25 dollars when I had pay 2,7000 already for my dress. The manager treated me bad and awful wanting to keep my wedding dress that I had pay for already . The staff was awful & they also got mad & treated me bad for not bringing high heels to my fitting . Overall it's all about money & not customer service ! They are scammers & try to make money on everything & even when they are at fault they don't care they still want money from you! Please don't waste your time here !!!! read more

I just want to start off this review by explaining my Long search of finding the perfect wedding dress. It has been 6months of me searching, and after going to more than 15 dress shops in all of the Houston area, there has always been something missing whether it be from the selection or the experience. I decided to set up an appointment 50 minutes away from where I live at Impression Bridal Bay brook Recommended to me by my Maid of Honor, they were having a trunk show by one of my favorite designers and show casing a dress that could possibly be "The One". The day of my appointment As soon as my mother and I walked in we were greeted by every employee in the store and my stylist Grace even made hot coffee for my mother and I while we searched for dresses to try on. In the middle of the store was the specific gown that I saw online by the designer and I was so excited to try it on. Grace was so incredibly sweet and "Real" (after going to several bridal shops u will know exactly what I mean lol) Grace and her assistant asked me several questions about my style, my engagement, proposal, and about me and my fiancé. I was very impressed and it meant so much to me that every little word and detail, they payed attention to. The Manager there often checked up on me and was absolutely Incredible! They added to the beautiful experience and made me feel special and most importantly everyone was just as excited as I was!!! The very last dress I tried on I had very high expectations especially because It had been 6 MONTHS without finding anything and this was the dress I came here for. Well, as soon as the dress slid on my body I had to hold myself back from being emotional or tearing up. I walked out of the room and Right away I knew this was the one and my search was over, without actually saying this out loud, Grace, the manager and all of the Impression Bridal staff realized this as well, and came to see my gown, They made this moment even more amazing, memorable, and special for me. My engagement, relationship with my fiancé, and proposal etc has been a dream and It is so unbelievable that Impression Bridal Baybrook made the experience of "Finding THE dress " a dream as well and matched up to every other perfect moment in my life :') I would absolutely recommend Impression Bridal to anyone who is starting their search for a wedding dress or who has had a hard time finding one. THANK YOU Just for the record, idk what's going on with every other review posted here but many are from years and years ago. And some things are obvious, after going to more than 15 bridal dress shops in the entire Houston area there's quite a few things that I've learned and are actually kind of obvious. If you are serious about your special event and about finding a wedding dress or even bridesmaids dresses you act in a professional manner and do your research, look online and set up an appointment or at least call 30 to 40 minutes ahead of time to see if they will have the flexibility to accept walk in appointments. And it doesn't matter what size or shape you are dresses aren't going to come in "the perfect size to ur body" it WILL have to be altered so yes like I said before if you are serious about your event or even want to have an event be prepared to spend time and money on the dress and alterations or you can move on to the next shop, simple as that. Thank you ! The staff here was very professional and I'm very pleased with their service, they will put you at ease and make the experience stress free and exciting. If anyone has any questions u can email me at lanethloya@ymail.com Or on instagram at @natalielaneth read more

Great selection of designers. Staff was really knowledgeable. They did great at keeping me in budget. Definitely go see Rachel! I also had help from the other stylists ( Debbie, Kaleigh, and Jasmine). My dresses were perfect and the help was awesome! read more

We purchased a very expensive bridal dress for my daughter about a year ago it was fully paid for as we paid in it fir several months, and we were coming down to the count down time for the wedding a couple months ago we ordered gown, the veil, jewelry the headpiece everything from impressions bridal shop Its nice on the inside has a large selection the wait staff were nice and we really thought we found the perfect dress. We thought they ordered it new and that it would fit correctly is they measured my daughter when the dress came in it was way too big. They ordered a smaller size it came in the store in time for the wedding in the last fitting in with my daughter went in for her fitting it still did not fit her almost all or many of the promises that they made for alterations were completely wrong and were not feasible and the alteration rates quotes that they gave us was about $120-$200. No more..., yet the charged $ 850.00 After the final dress came in they were going to order a smaller size but they wanted to remake the entire dress which they said would cost over $850 which I paid reluctantly is the dress was fully paid for and we wanted the dress to fit for the wedding because there's only two months until the wedding was coming. Also I noticed several snags on the dress is if it had been tried on the for my daughter even tried it on herself and I did ask over and over if they're going to fix the snags and help us next got on the dress and they did say they could fix them but no one answered her head a reason why the snags were on the dress. Sadly even with alterations we still had no idea if the dress would fit. So I left a yelp review which I thought was quite nice about the store in the staff however I did complain about the snags on the dress in the outrageous cost of the alterations because I felt like they kept ordering the dress two large just to cause us to pay for alterations. The manager forced me to remove my Yelp review and refused to give my daughter her paid for dress. The manager saw my review and called my daughter and told her she would not be getting her dress anymore and that he was not going to give her her dress and give her a full refund on the dress because he claimed that his corporate office saw the review and that he could no longer do business with us. However the dress was completely paid for entirely it was very expensive and we can pay for the alterations along with the bill in the jewelry everything was paid in full. It's only two months before the wedding and my daughter was just crushed and crying, she didn't have the wedding gown that she's been dreaming of for months because the manager of the store took offense to my truthful yelp review. I was forced to take down the yelp review and then he said he would give my daughter and her dress that I was not allowed in the store ever again and I could not see my daughter in the dress that I paid for for the final special mother daughter fitting. We all decided never to do business with that store again and we asked for a full refund which the manager reluctantly agreed to and he actually had the nerve to say that he worked really hard on the sale and tried to make us keep the dress even after he told us we could not have the dress. We did finally get our full refund after a couple weeks and we ran to another store to rush buy a dress at the last moment this is very difficult as planning a wedding for a year and the dress was the most important part was gone. This Caused great stress worry to the bride, groom and all of us. My son-in-law worked out a full refund and we finally got the full refund and went to a wonderful place in Angleton called "something blue" they saved the day and even brought gowns via van, to our city for the bride to try on and we found the perfect dress and it was so much more beautiful than the first dress, and less cost dress my daughter than the one we got impressions bridal and it was the couture gown it fit her beautifully and she looked beautiful....looking back we're so glad that we we're not Lord and putting me at first dress is it would've had to be totally remade and we still would not have known if it would fit her correctly. We find the perfect dress at the perfect bridal shop, in Angleton and we will never ever ever go back to impressions bridal because they really were very rude to us over a truthful Yelp review ...after we spent so much time and money and we were so kind to them and the manager was so evil as he Nearly ruined my daughter's wedding And tried to divide me from my daughters final fitting... I think because he knew the alterations would never fit her right. He was just awful and he is the problem with the shop. One lady on Yelp told name she goes there when he is t there. You don't throw paying clients out of a store over a review ... You don't blackmail clients over reviews. Bad manager. read more

WORST EXPERIENCE OF MY LIFE! DO NOT! I REPEAT DO NOT buy your dress here or you won't have a dress for your wedding. We are now 10 days out from my wedding, I have missed my bridal portraits date already due to being told my dress would arrive mid April so I scheduled around that. I spoke with Craig (the manager there) who could care less and is rude as hell. I feel i should be compensated for the stress and the fact i did not get to have a bridal portrait session. I only asked to not have to pay for the alterations being 177.xx and thats not even half of what the bridal portraits cost which are non refundable i paid the dress and I gave them them contract as they requested! I have spoken with them at least once a week in April to track it but no one knows anything about tracking there, finally I spoke with Craig the first week of May whom he informed me he went to corporate to discuss the dresses that were late(mine being one of them) and that it was supposed to arrive Thursday May 7th,but I was told I could not come in til May 11th, after being offered an appointment on the Saturday before. Craig's excuses this whole time was he had been hiring and firing people and had bad training that's why i've been lied to over and over again. First lie was dress to arrive mid april around the 15th, Second lie last week of April was dress was to arrive May 1st, third lie May 1st was dress was to arrive May 5th. NOW after going back and forth im being told I was never talked to Craig, he never informed me he went to corporate I was never told all the dates above and that I am a complete liar and that someone called me April 10th to tell me my dress would be here May 8th (never happened), I offered up my phone bills since its not on there and he doesn't have a clue who called me just said "someone did" and it was in the notes in the computer. I asked for the notes and the contract both were refused to me. This whole experience with them has been a complete nightmare. DO NOT GO HERE-- -Ashley read more

Horrible service, but great selection. Our bridal party would've purchased from this location if the service was better. We felt very rushed and the bridesmaids were put on the back burner when the fittings were specifically for them. read more

From the moment I walked in the store, I felt special, important, and like I was the only person that mattered in the world. Ashley and the rest of the staff at Impression Bridal made shopping for my wedding dress a dream come true. They treated us with such care and attentiveness. They LISTENED to my needs and wants. They went above and beyond. I found the perfect dress, and felt like a princess. I would highly recommend that others go there. They made the process so special for me and I'll be forever grateful for that memory! read more

Walked in and was immediately greeted and asked to sign in (you must make an appointment to try on dresses). Was impressed by the selection and layout of the store. SiSi was my consultant and couldn't have done a more wonderful job. She helped me find the perfect dress for my French Quarter destination wedding! Many thanks! read more

I would've rate this 5/5 but unfortunately my last visit wasn't a good one. The first visit was amazing, I had so much fun not only with the assistants but with my friends as well. My person was Moriah, super helpful, out of all the dresses I tried on. I found a black dress of my liking but I still wanted to see more of my options. I wanted to see the dress in a tan color but unforuntalely the didn't have it on my size. My mom didn't like the color black especially for prom which I understand. So we decided to see other shops. Moriah went out of her way to text me a sweet message and I told her I was coming back soon. We went to the impression bridal by the galleria although they didn't have a variety option like the Impression Bridal at baybrook I found my dress. It was a white one of a kind dress that I fell in love with but I was a still a bit indecisive since I liked the black one as well. I went back to bay area to try the dress on to show it to my mom in person. Moriah welcomed me back with open arms quickly got the dress for me to fit on to show my mom since it was closing. She preferred the white one because it shaped my body perfectly. So I told Moriah and showed her the dress I was debating on, she suddenly became rude and said it looked like a wedding gown. Just because it's white doesn't mean its a wedding dress she should know especially she works at a bridal shop. At that point I was upset for the way she treated me especially because I wasn't buying her dress anymore. I understand how frustrating it is when a customer is wasting your time but it shouldn't mean you should treat them any different. I had a friend that worked at Impressions who would rant to me how girls are indecisive on what they want especially that you guys work on comission. I honestly would've came back to see more dresses but after the way Moriah treated me I didn't want to anymore. Customer service was amazing at first but only if you know for sure what you're buying. Or else they will have rude remarks read more

Lexi makes this the Best place South of Houston to shop for gowns with your teen! She listens to what they want (your daughter) while offering top notch client service! read more

I absolutely love Impression Bridal! I had a very unconventional request (black wedding dress) and a specific vision in mind. From the beginning, the staff at Impression Bridal made me feel welcome. They shared in my excitement, and they helped me feel beautiful. My dress required a lot of adjustments, and I'm so grateful that Marta was there to help! She is an incredible seamstress and made my vision a reality. She even managed to get me in to add a bustle to my dress after I picked it up! It was a last minute adjustment, and she even came in on a day she doesn't normally work to make sure it got done for me. I would absolutely trust Impression Bridal and the staff there to help you prepare for your big day! read more

The dresses my mother and I bought were gorgeous!!! Ashley L was extremely helpful, patient, and sweet. I highly recommend Impression to other ladies looking for the perfect dress and customer service! read more

I'm so mad to have to be writing this review because I was originally so happy with Impression. Bonnie was my original sales person and she was great to work with. She helped me pick out a beautiful gown. The problem lies with the seamstress that measured me originally and what happened as I picked up my dress. So, when I was originally measured I told the seamstress that I did plan on losing weight before the big day. She had measured me to be between a size 16 and 18. I asked her if I had planned to lose a major amount of weight would a size 14 be okay to order. She told me "yes, because they have 4 inches of fabric to work with at alterations so if I didn't lose it, they would just be able to let it out up to 4 sizes, making it a size 18". So I thought great! If I end up not losing then I don't need to worry. Fast forward to a few days ago, I went in to pick up my dress, mind you, I have lost 25 pounds since my ordering appt, tried it on and it doesn't fit. I wasn't surprised, it came in 4 months early, however, the seamstress this time says in order for it to actually fit that I'm going to have to lose 4 inches AROUND MY RIBS. I'm sorry I have maybe 1 inch I can lose around their, that's it. She said realistically we need to start looking at alteration options because it's not going to button in the back around my ribs. I proceeded to tell her that the other seamstress told me the dress has 4 inches of alteration room... she laughed and said no, it has MAYBE ONE INCH, none of our seamstresses would tell you otherwise. I said okay so what can we do? She proceeded to tell me that I either need to lose upwards of another 45 pounds to even begin to believe it will fit, OR she's going to have to order more fabric from the designer and attempt to completely reconstruct the sides and back if the dress meaning it won't look nearly as nice as it should. Not once did they offer to make things right. Not once did they apologize. They basically told me that I was lying and that the original seamstress would have never said those things and she would've realized that I didn't have enough fat to lose around my ribs for the size 14 to fit and would've made that abundantly clear before allowing to order that many sizes down. And to top it all off, when I asked about the bottom hem since it's to long she said WELL WE'LL JUST CUT THE LACE. Excuse me, cut the lace, not happening. I went to another bridal salon and they said all lace is removable and they should be able to hem the dress and then add the lace back on top. Moral of the story: The seamstresses know nothing. They have you order something that doesn't fit so they make more money on you in the long run. I would not recommend this place to anyone. And unfortunately I have to use them for alterations because they're the only ones who carry the designer. I am so stressed that whatever we come up with for this dress is going to be botched and I'm going to end up hating a gown that I once loved. read more

I went in to the store looking for a wedding dress. I was thinking of just looking to get a good idea of what kind of dress I would see myself walking down the aile and maybe purchasing the gown later because I'm really picky when it comes to making my mind up on purchasing clothes . When I arrived to the store I was asked to complete a standard form with information about myself. I was then told I can look around while my consultant came, so I went around looking at the great selection of dresses they have. I was originally a little intimidated because I wear plus size but it looked like the selection would work for me. I was then greeted by my consultant Laura Dunn she ask me some questions and walked around with me to choose some dresses that she believed would work for me according to what I described. We managed to pick about 4 or 5 which I would try on to start with. The first dress I tried on was amazing! Laura brought a veil to show me how it would look and I loved it but was afraid to commit to it since it was the first one. Laura told me it was no problem I could try on the rest of the dresses and see if they compared to the first dress, she was so patient with me and my friends. She made me feel so confortable I felt like she honestly wanted me to find a dress, she actually cared. She did not rush me out of the store like others would. I ended up choosing the first dress I tried on which I fell in love with and the price was way below what I was willing to spend so that was an added bonus. Laura then brought a little wine for my friends and I to celebrate that I said yes to the dress!! Now I just have to wait for my dress to arrive and I'm super excited!!!! Oh a little extra I forgot to mention..... Laura even gave me her personal cell phone if I ever had any questions, to me that shows that she truly cares and loves her job. read more