Very deceptive advertising practices at this location.The owner and manager do not care at all.This…read morestore takes advantage of the local mental health buildings in the area and not mobile seniors. Way more expensive than the other Shoppers Drug mart anywhere. London Drugs is way cheaper also. Bad selection of products also. Before you go here-do online price check and you will see how they are far more expensive and less selection than ANY STORE nearby.

The pharmacist has always been very helpful here. There are often no people available as t the til…read morefor Shoppers though.

Really Avery? Because I can't count how many times I've watched people steal from this store! Never…read moremind other London drugs, but as I said keep up the great work discriminating because one day it's going to be a lawsuit. Oh I go into shoppers drug mart, and Walmart they don't treat me like a common criminal. Your store on the other hand every time i walk in. I wanted to buy three things but your security guard was following me so I dumped my stuff and left. I refuse to shop in a store that treats people with disabilities with such disrespect it's disgusting shameful and reflects poorly on not only your business but as a brand. You've already lost three stores and at the rate you're going I don't see how London Drugs is going to last. If HY Louie walked in and you had no idea who he was and he got treated like how you have treated me I can bet that the security guard would be fired. And on that note if you're going to respond with the same blasé response as last time about theft prevention. I HAVE MONEY to spend. I don't steal, and I had every intention of paying for the items. In fact I went to the store on Granville and they don't do this to me. Why because the manager actually cares, which it seems like your employees not so much. So in closing waiting for your company to make changes is like waiting for rain in a drought useless and disappointing, because it will never change. And yet again you deserve zero stars but yelp forces me to give it anyways. And on another note perhaps they need a nice heaping dose of karma have someone discriminate against them because of their skin, oh then it would be called racism? Maybe then he'd learn. Well what your company does is called ableism. But there is no point in beating a dead horse because it's pretty obvious that you don't care, so I'll gladly be taking my money elsewhere because I can choose to discriminate where I spend my money and it most certainly won't be at any store owned by HY Louie anywhere in Canada. Poor service, poor selection, poor value, all equal a formal that eventually will lead to more of your stores being closed down because of how bad your company has become, you used to have an excellent service reputation but now that's a total farce in my opinion. You won't see me again because it's pretty blatantly obvious that you don't care, is this the automated lip service that you give now? It's no surprise that your company got sued by one of your own employees. So good bye London drugs you're a disgusting company. NEVER EVER Again you couldn't pay me all the tea in china to shop in your pathetic excuse of a store. So no I'll walk by your store and rub your noses in the dirt with all the stuff I bought elsewhere. If that guard ever walked into my store I'd do the exact same thing to him and make him feel so uncomfortable he'd never want to come back. We're done! I'm tired of complaining and getting nowhere with you so I gladly go shop at the shoppers drug mart on Granville street they don't harass me. Don't bother replying because we know that London drugs doesn't give a damn about its customers you only care about the money one of the many reasons your business is slowly losing money and shutting down.

your optical department has the best staff and service at the new westminister uptown location!…read more 3rd time going and dealing with melissa! she is the star at your location! always help full with the small questions and the big ones! always caring and smiling! i will always go to this location as long as you keep all the triple aaa caring staff there! all the staff go out of there way beyond there duties to try and be helpfull! all you girls are amazing and the new doctor was amazing and put a smile on my wifes face and did not make her feel uncomfortable! awesome amazing team! ‍‍‍‍‍‍

Staff in the postal outlet are refreshingly professional, and demonstrate patience with folks…read moreunfamiliar with Canada Post's changing rates, service and products. I overhear many pleasant conversations being conducted with repeat clientele, which is extra reassuring, as I don't visit this outlet very often. Front counter staff are invariably of the younger generation, but have a quick greeting for everyone person entering. The store seems a little cramped but I notice a range of non-pharmacy items, attractively arranged to catch the eye, and pocket book, of value-conscious patrons.

on April 19th, I phoned pharmasave in Leduc to get refills on my meds. I told the person that was…read moresuppose to get my order ready that I would be coming to pick up my meds through the week. on April 25 which was a Saturday I went to pick up my refill only to be told that there was no order for me. as you can expect, I was not happy but the girl said that she would fill it in 15 minutes. I told her I would wait in the car. after 10 minutes I went back in the store and I told her I find this pharmacy very disorganized. she then told me that she would not fill my prescription and that if I wanted my meds that I could transfer my prescriptions to another pharmacy. so I went to another pharmacy and had everything transferred to them with no problem. I am very glad that I made the transfer because I have been having many problems with pharmasave. when I phoned in to refill my medication in the past most of the time they were short one of my meds and I would have to return another day. this was very inconvenient for me as I live out of town. This pharmacy is the willow park pharmasave in Leduc, Alberta. To make sure that I would get all my meds at the same time, I would phone in my refills a week ahead of time but this time was the last straw. they have very poor service and nobody there cares. in the fall, I went for my flu shot and I was told that there was no pharmacist available for a half hour because he was on a break. so I had to go to another pharmacy to get my shot. I am so very glad that I made the move to a more organized pharmacy and do not have to deal with them any more. I highly recommend not to go to this pharmacy because first of all, they do not care for their patients and they are very rude.

Yet again your guards failed to stop someone who probably stole stuff, and another one who…read moredefinitely stole an item? And you know why? Because he was too busy scrolling on his cell phone. Oh well hope you lost a lot of money you deserve it. By the way the other shoppers drug mart stores I go to never question my receipts or try to say they saw something that they clearly didn't see. And even if you apologized to me you can take a flying leap because honestly I don't care. Jokes on you keep letting thieves get away because in the end even with insurance you're still losing money because you have to sit there and write off all the lost merchandise. But hey you don't care, so why the heck should I? The answer is short and sweet I promise you that much, Oh right I don't care! Ha ha ha! Byeeee!

The pharmacist have no emphatie or compassion for their costumers... I went there at least 3 times…read moreand I always felt disrespect or ignore. My doctor would send my prescription and the day later it is not ready and got question why I needed that medication. The other day i needed to talk to a pharmacist for some simple medication and got turn around cause I didn't have an appointment I will never go ask for help there because they are useless and direspectfull

Update: when Aman was running the show it was wonderful pharmacy, once he stepped down, his brother…read moremade mistakes none stop, his unprofessionalism is impressive I am still amazed with the service I got! I used to be in LD but they unreliable and plain annoying! So I called around different pharmacies and nobody could refill my prescription on a same day, I needed it urgently, Aman not only refilled my prescription within 30 mins but also brought it to me! I mean can u ask for more than that! My med business is now officially in his hand

I never really imagined I'd write a Yelp review for a pharmacy, but they've been so wonderful that…read moreI wanted to do anything I could to make sure others know what a great place this is. I have not visited Longevity for myself, so this review is from the perspective of a pet owner - I hope that's helpful to some like me that may be dealing with a sick or older pet. I was recommended to Longevity by my vet because I was looking for a very hard to find antibiotic. I had called 4 other pharmacies with no luck, apart from Safeway who told me they *might* be able to find the powder for compounding in 7-10 days. I called Longevity and they were able to get the medication within a day. When that medication didn't go over very well with my dog (super hard on her system), they were able to quickly compound a new prescription of a liquid antibiotic for me, and even offered to make it chicken or beef flavoured. We went with beef and my dog actually really seems to like it, which was a pleasant surprise. They also managed to get this compounded very quickly as I only had my lunch break to pick up the prescription and medication and was anxious to start my dog on it ASAP, which I really appreciated. Pharmacist-wise, I've only really interacted with Aman, but he is kind, patient, a great communicator, and has what my mom would call the E-gene (empathy). They always seem to be a bit busy, but he never makes you feel like he doesn't have time to answer questions, and has gone out of his way to make me feel as comfortable as possible with both the medications themselves, and the prices I'd be paying for them - always checking in to let me know if they'd be fairly expensive, as I don't have pet insurance and pay out of pocket. This has been a really difficult time, and the pharmacy was not a place I expected to find this level of kindness. I am just really appreciative of the patience and effort shown, and feel like my dog has been treated with the same sense of urgency and care a human would receive. I know my vet already recommends everyone here, but if you're a pet owner, definitely keep this place in mind next time you need medication.

And here's something ironic last year I got one of your employees fired for theft because she tried…read moreto steal my lottery tickets. Thankfully i always make a habit of signing them so unless we share the same first middle and last name I'm 100% certain that those were my tickets. First she tried to tell me they weren't winners, then it's I have to validate them and cash them one at a time it's store policy, nope all lies all of it. Those tickets were winners, and not shoppers drug mart nor any other retailer that sells lotto tickets cashes tickets that way. She was canned and banned from the store. Saw her working somewhere else but meh not my circus not my monkeys if she does it again.

And the saga continues!…read more ALL WITHIN the last TWO weeks: 1. I requested a six-month supply of one Rx: SDMart gave me only ONE month. 2. TWICE, when the insurance co. said it would cover only part of the cost of a six-month supply, SDMart unilaterally CANCELLED the prescriptions, without notifying me! 3. After being told that a Rx had been filled, I arrived to find out it hadn't been: they didn't have ENOUGH IN STOCK and would have to order more. "Come back tomorrow." 4a. SDMart employees ENTERED WRONG dates several times on one Rx, so when a six-month supply was requested, the insurance company said it wouldn't cover the cost. 4b. I was told that in order to get that supply, I'd have to pay over $1000! Only after I asked the pharmacist to CHECK THE SYSTEM did he discover his employees' errors and rectify them. As a result, the cost to me was reduced to $280: a rather significant difference! Sooooo frustrating!

Visited tech department in computer section area to fix my Ipad. Jonathan, the technician who…read morehelped me today, presented me amazing service. He was kind and passionate all the time, and never gave up. He successfully fixed my ipad and I will find him whenever I have any problem with apple products. Strongly recommend! Thank you Jonathan.

Right under the Walmart in Lougheed Mall, it is your typical LD, filled with a big cosmetic…read moredepartment, a really big kitchen cookware department in the back. A decent electronics department, and some fairly decent food isles. As I said before, LD is a great place to do one-stop shopping, and burning some good time at lunch if you got nothing else to do, and need to be entertained. The only thing about this location is that it is deep within the mall, and you have to park on the backside of the mall if you do not want to walk great distances to get here. This is probably also the place to come within this mall to get 'higher' end electronic products. Seems odd, but it is true, if you really think of the other alternatives in Lougheed. Constant sales are displayed right in the centre of this store, and they are always well stocked of sale items.

Came during lunch time and not one cashier was working. When something went wrong with the self…read morecheck out machine. It just kept on beeping cashier notified and I had to leave the machine to find someone for help. I ended up going to pharmacist to have him call someone. Service is as artfully bad

Attention an issue on My 22, 2025 I purchase at one of shoppers located at #246-4492 Kingsway…read moreBurnby. I intended to buy this promotion box as a gift suggested by sales agent. the outer packaging displayed the products inside, and it appeared quite exquisite; however, the packaging was not transparent, so I relied on the image shown on the outer box. Despite the high price, the inclusion of a 50ml perfume made it seem acceptable. but, the redeem card was sealed inside of box, need to open the box to do the redeem, and need to pay before open it, made it is final sale. However, upon opening the box that evening, I was shocked to find that the products inside did not match what was depicted on the outer packaging. Instead, I found it is free simples, which I typically receive whenever I buy perfume. At that moment, I felt a deep sense of betrayal that words cannot fully express. No wonder why make you pay before open it and soon you open it you own it, and it is final sale. This is embarrassing and insulting gift to give to anyone. I have previously purchased similar mini perfume sets, and the outer packaging has always accurately represented the contents, either through transparent packaging or by the sales associate opening it for me to view. This was my first experience buying a mystery box from a major retailer, and I find it shocking that such practices exist in Canada. It feels like a breach of trust, manipulating customers in a manner that is simply unacceptable. A Friend told me it is false advertising, I should get my money back. Therefore, I have strongly request a refund for this purchase. I have been calling and calling to now, and following up emails, As I have not yet received any response, This issue has caused me considerable frustration, could anyone advice me on how this situation will be addressed?

This review is for the Beauty department of the Shoppers located in Metrotown mall. I stopped in to…read moreask when their Smashbox and Benefit Christmas sets would be available. The sales associate told me I would need to wait until after Halloween, but asked if I would be interested in attending a special Smashbox makeover event. She gave me all the info about the event, talked to me about Smashbox as a company, its products and even helped me to try out the primers and gave me a little sample as well. This visit took much longer than I expected and my boyfriend had wandered off a long time ago. But I very much appreciated the personal attention that the sales associate gave to me even though it was clear that I wasn't planning on buying anything that day.

Worst customer service ever! I went out of my way to this…read morelocation because I had an item on hold in the cosmetics department. The lady that worked in the cosmetics department found my hold item and proceeded to ring it up and then stopped tot text on her phone. She didn't say anything for a while and kept texting for a couple of minutes and I was shocked on how rude she was and she didn't say anything to me and ignored me. I interrupted her texting and asked her how much was the bill which was incorrect because she didn't know about the promotion price so I had to explain to her how the redemption points worked. I never came across this level of customer service. Taking personal messages on your phone and ignoring your customer so rude! I'm never going back this Shoppers Drug Mart in Metrotown mall.