Thanks to Rolf for making a 16th birthday fun for the teen girl! Simple pleasures....pick up in Oakland, go to Cinnaholic in Berkeley for insane cinnamon rolls, drive to SF to shop and lunch at Union Square, etc. It's about the journey and friends being with you in a stretch....and it was truly enjoyable for all. Plus when the teens can plug in their music to the sound system....well c'mon now....life is good. Rolf made it easy to plan and was excellent in following up with communication. read more

5 Stars all the way! Rolf was amazing. From beginning to end we had amazing service. I did a lot of research to order a limo for wine tasting in Napa. He took us to 3 amazing wineries. The last winery was our favorite. Rolf is a friend of the owner so we got a private tour and everything. He made a pit stop for us and everything. He knew a lot about the area and which wineries would be the most impressive. He was very sweet and professional and we felt that we were old friends instantly. The limo was great. A white stretch limo. He showed up with waters stocked and a bottle of champagne. We got to play all of our music through a USB that hooked up to our iPods. The best part about the service is that it is extremely affordable. When I asked why it was less expensive then all the other limo services out there he said he just really wants people to become repeat costumers. Rolf, thanks so much for a great time and being so friendly it really made our trip to Napa ten times better. I will definitely be a repeat costumer and will send all my friends your way in the future. For all those who are turned off by some negative reviews you see. I too was skeptical and had a open honest conversation with Rolf. That was a long time ago and like every business sometimes you just have hiccups and kinks that need to be ironed out. In our case all of our expectations were more than just fulfilled. Rolf went over and beyond them. read more

Rolf is a nice guy he has very nice limos and is very professional at what he does. Excellent and safe driver. Try out his services his rates are reasonable. He will take great care of you. Fun tour of the Wine Country. ECE... read more

Rolf and his services are absolutely amazing. Professionalism, on time, fun, and just an overall beautiful experience. I would recommend this service to anyone read more

I had planned a birthday surprise for my wife with some friends in Napa for a limo wine tour and Rolf helped me arrange it perfectly. He was friendly, professional and very knowledgable about the area. Our chauffeur Brian kept us on schedule, suggested great wineries and went out of his way to make sure we had a good time. Additionally, he made a trip home to return some of our belongings that we had left in the limo. Highly recommended. read more

Imperial Chauffeur Services - Brian and us at the Artesa winery - Limos Near Me

Ralph was amazing! We called last minute-to arrange a special evening for our parents anniversary. Ralph was willing to move things around to help us out. Took care of EVERYTHING! MAde them feel so special + important + even threw in a surprise gift. I LOVE working w/ Local small biz owner over Corporation--- Any day. Thank you Ralph, really awesome service read more

Great service! We went to some of the best wineries. Highly suggest!! Great Customer Service!! read more

Imperial Chauffeur Services - Amazing!! - Limos Near Me

The wine tour was GREAT! I know little to nothing about wine. Rolf, really knew his stuff. Would definitely use this service again. read more

Rolf - Thanks for the best 49th birthday! You were absolutely wonderful! Looking forward to more fun! Thank you! read more

Rolf is the best!! We had an incredible day wine tasting with Rolf. We told him what we were hoping to see/taste (walk through vines, cave tour, beautiful view, etc) and he chose some wineries for us which were perfect, really fun. If you want to have a great time, I highly recommend Rolf and imperial chauffeur! read more

Imperial Chauffeur Services - Favio and Ashli in Napa! - Limos Near Me

My siblings and I had a great weekend in Napa. We hired Rolf to take us on a wine adventure through the valley and it was perfect. Rolf was on time, flexible with what we wanted to do, very knowledgeable and best of all a nice guy to hang out with. Rolf picked some wineries and also had no problem going out of the way to places we wanted to go. I highly recommend this company and Rolf as a Chauffeur service. read more

I had called in advance to schedule the trip. I had bought a living social deal for a stretch limo, catered lunch and champagne. We had to give A $75 tip up front. Which I thought was strange but, did understand. We had a flat, which I know happens. But, we didn't get a stretch limo but a town car. Which meant i sat up front. Rolf was wonderful. He bought us 6" subway sandwiches and gave us a bottle of champagne. But, it wasn't a limo. I think we should have known that as it wasn't what I paid for. THe trip was all in all fun. Our out of town friends had an excellent time. Both my husband and I tipped extra. read more

We had a last minute need to surprise our middle school daughter with a birthday ride. Rolf jumped through hoops to make this happen - all in a patient ,flexible and reassuring way. Our daughter felt his trustworthiness and had a great conversation with him and even almost fell asleep on the first leg of our trip. Rolf also didn't blink when one of us brought a portable oxygen tank in the car. Rolf was completely flexible and knowledgable about the area, and life, too. I felt protected by him. Rolf is a great driver, with great rates. I highly recommend Rolf if you are a celebrity, athlete, or a regular folk. He will not disappoint! read more

Rolf hands down, gave nothing but great customer service! Booking was easy, pricing was unbeatable, and our wine tour was a worry free, chillaxed day! Rolf suggested a winery I've never been to, and oh what an amazingly beautiful place it was! He was so polite, friendly, flexible, and the limo was very clean. The music was great during our ride, Rolf selected a great bottle of bubbly to sip on before the tastings. Please go with this company over the others, you won't be disappointed! read more

On September 3, 2011, I purchased a special offer (via Trubates, now defunct) for a chauffeured limo tour of wine country, replete with a complimentary bottle of champagne. My elderly parents were coming into town from the Midwest, and they had never been to wine country, so I splurged for this trip. We were really excited about it. Because my folks were only going to be here for a few days, I had called in advance of my purchase to verify that we could arrange the tour for a specific weekend. The owner confirmed that the date of Saturday, November 5th was indeed available, so I went ahead and booked it. He also explained that the tour included visits to three wineries, and outlined which ones those were. About six weeks later, on Oct 17, I received a voice-mail message from this same owner, saying that we would have to "reschedule the tentative date" we had set for the tour, as his company didn't have enough cars available for November 5th. I called back and reminded him that the date had NOT been tentative, and that changing it wasn't an option. After a number of telephone calls back and forth, the owner finally said that he would arrange for "one of his affiliates" to take us on the planned tour on the previously agreed upon date. That seemed fine to me, although in retrospect, I probably should have asked more questions about the arrangement. Fast forward to November 5th. The car arrived right on time, and the driver, whose name was Brock, was extremely professional and a really neat guy. (The extra star is for him... otherwise this would be strictly a one-star review). The car was not a limo, however, but a Lincoln Town Car. It was perfectly nice, but not what I had paid for, and not what I had promised my parents. I could tell my Mom was disappointed, even though she worked hard to hide it. (She is in her mid 70s, and has yet to ride in a limo.) Due to limited space, one of us had to sit up front with the driver at all times; not exactly the "limousine" experience we've heard about. Through no fault of the driver's, it had not been communicated to him exactly where we were going. Fortunately I remembered the names of the wineries, and he was able to look up their locations; he was well equipped with a GPS. But he knew nothing of the complimentary bottle of champagne included in the offer. We never did get that. We ended up having time to visit only two wineries, rather than three, because it just wasn't feasible to travel the distance required to visit all three growers in the time Imperial had allotted (5 hours, I think). This was disappointing, but certainly not the end of the world. It bothered me mostly because it was contextualized by so many other false promises and unprofessional behavior on the part of the ownership. I really wish this had been a better experience. I don't like writing negative reviews... makes me feel like a big meanie. But it just isn't cool to make a promise to offer one service at a given price, and then provide something lesser in its place. In fact, I think there's a name for that routine. I hope Imperial Chauffeur has gotten its act together since the fall of 2011. Because if this was an "imperial" experience, we were cast as mere serfs in the king's empire, and I didn't need to pay several hundred dollars to be reminded of that. read more

I found Imperial through a living social deal. Rolf was the guy that took care of me and from the first conversation until the day of, everything was perfect. I read previous reviews and to be honest, was hesitant at first to go with them but I'm so glad I did! I used their services for my bday 1/25/14, a day in the wine country. Rolf suggested great wineries, but being from the Napa area I already had my itinerary in mind so I chose the three wineries I wanted to go to myself. Bottom line? Good clear communication, it was a limo, it was clean, the driver was professional/punctual, and I had a great time. What more could you ask for? I would definitely use their services again :) read more

Our chauffeur Rolf was awesome, we had an entire day planned with him for a Bachelorette party. We had a 5 person party and enjoyed the ride, and the entire evening. Rolf was very gracious and extended time while we decided to add another stop to the trip. He was such a great host that I have recommended his services to all my family and friends. read more

Awesome day with Rolf at Imperial Chauffeur services. Wine tasting at some of the best wineries.

We had a great bachelorette party with Rolf driving! On time, flexible, nice and responsible, this was a great experience for my first time ordering a limo. He was professional and all around gentleman! We had a marvelous day and Rolf was definitely part of that. read more

Rolf was absolutely amazing! I would do another wine tour with him definitely! I had the best tour with him being the chauffeur! Definitely get your wine your with Rolf! read more

A group of 8 of us used Imperial Chauffeur to drive us around Napa for some wine tasting. Rolf, our driver was fantastic. He took us to some beautiful vineyards we would of otherwise missed, ensured we had a great time during the commute between vineyards and made sure the limo was clean between each vineyard visit. This was a wonderful experience and i will absolutely hire Rolf again and arrange for a limo again! read more

My girlfriend and I were visiting Napa for the first time, and she had found Ralph online. With us not knowing much about wineries in the area, it was so great to have a tour guide/driver with so many tips and so much knowledge on Napa. We had a great time! His 3 picks for wineries were amazing and affordable. The whole time when we were driving to the next winery Ralph was friendly and personable. I would definitely recommend him to others and call him up again myself the next time we are in Napa. read more

We booked a 6 hour Napa wine tour for a sophisticated Bachelorette Party. Rolf was early and ready. The limo was fully stocked and comfy. He was helpful and carried our picnic for us. He knew when to blend into the background and when to make recommendations. Rolf picked great wineries. We had such a good time, we plan on doing this again, every year! read more

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I hired Imperial Chauffeur Services to drive me around San Francisco, while I did some quick shopping. It was very convenient , the price was right, and the service was very professional, yet friendly. I would highly recommend this company for your chauffeur needs. Thank you Imperial Chauffeur Services for making my day more easier....... :) read more

I used Imperial Chauffeur Services this weekend for our family reunion.The smooth ride to the wine country was beautiful. The chauffeurs name was Rolf. He was a perfect gentleman and handsome too. He pointed out all the right spots to stop at. We had an amazing trip! Without a doubt, I know I'll be using Imperial Chauffer Services for my upcoming wedding day in June!! Can't Wait!!! Thanks Rolf!! read more

Awesome limo service, our driver James was so cool he worked with us on our wine tour and was the nicest guy. I would definitely use and recommend this limo service to anyone. Great job imperial chauffeur services. read more

Great service and a great limo driver! Highly recommend for wine tasting or any occasion!

Second time with this company and I have to say it's been amazing both times. Rolf and Brian are both professional and know napa better than most. I will definitely use them again. Thank you for outstanding service Sarah read more

Rolf showed up with a beautiful, white, stretch limo exactly on time. We knew he was coming because he was in constant communication letting us know where he was. He continued to stay in communication throughout the day. He was always very professional and a nice guy. There were six of us celebrating three of our birthdays. We were promised a bottle of champagne, which was delivered. However we had expected an "inexpensive" bottle of champagne, so we brought two of our own. As it turns out, the champagne was VERY good. So we drank three bottles of champagne in addition to the tastings at the three wineries we visited. Rolf had our music plugged into the limo's sound system which worked very well. If you want a clean, beautiful limo, well stocked with water and champagne, and complete with a friendly, knowledgeable driver, get Rolf to come pick you up for a tour. It is great! read more

Rolf was right on time to pick us up for a four hour wine tour. He took us to three great places as well as a deli in between to grab lunch. Rolf was friendly, professional, a good driver, and even gave us a bottle of champagne as a gift at the end! We had a perfect day and I would highly recommend booking a tour with Rolf if you are ever in the area. We will definitely use him again if we are back in the Napa/Sonoma area! read more

My friends and I booked with Rolf about a month ago. Rolf was incredibly helpful throughout the booking process. He always answered my questions thoroughly. Charles picked us up early on a Saturday morning and we absolutely loved the stretch white limo/rims! We also enjoyed the complimentary bottle of champagne. Charles made everything super easy. The whole group was impressed with the wineries chosen. And, even though there was a slight hiccup with the limo keys, the Imperial Chauffeur Services didn't miss a beat. I would highly recommend and look forward to booking with them again! read more

"There were several problems with this service. The first was that though we contracted with Bay Limousine, they subcontracted the job out to another limo service in the East Bay without our knowledge. Our event was in San Francisco and the limo got caught in traffic missing the pickup time altogether. The second problem was that once the limo driver met us, she did not have the skills to be driving the limo nor did she know how to get to the second location and ended up having to follow another car there. In addition, the driver was not dressed appropriately. Since this event was a wedding, it could have caused all sorts of stress and drama. What prevented it was the calm head of the bride and having two cars available to get the job done. FYI, I WON'T be using them again!" read more

Thank you Rolf for your Chauffeur service, my family had the greatest time and I will definitely recommend your business to other friends and family. read more

Had a wonderful trip to Napa today thanks to the smooth and safe driving of Rolf at Imperial Chauffer! He was an absolute pleasure to do business with from the first phone call to the drop off point. Real class act. The wineries we visited were lovely, and he was great with keeping us on schedule, in a very polite manner. Will definetly use his chauffeuring services again in the future; and highly recommend Imperial Chauffer for your next wine tour, or evening out! Thanks again Rolf! read more

Wonderful experience. Took us to exactly the type of wineries we like and made sure we were well taken care off. Pricing was much better than competitors. read more

Amazing weekend in Napa thanks to Rolf! My boyfriend found him through Living Social but because we wanted to book multiple services we called him directly to set everything up. He was very accommodating and ended up taking us on 2 day trips- the first to wineries we picked and the second to wineries of his choice. All of the wineries he chose were amazing, the employees took great care of us as they knew him well and we really enjoyed it! One of my favorites was Artesa, the view of Napa Valley was amazing! During the trip he planned, he also picked a great little place for us to stop for lunch (sorry I cant remember the name). They also knew him well; food and service was great! He also took us to the airport on our final day of the trip. He was always on time, kept in great communication, and was a pleasure to be with. I highly recommend using Rolf and Imperial when your in the area. We hope to be back again soon! read more

Everything way perfect. Our driver knew everyone and gave great advise for wineries and food options. Would definitely use the service again. read more

We came to town Valentines weekend and booked a day to Napa. I probably called/texted Rolf six times before our arrival, and he handed it like a champ! Rolf set us up with Mark who was on time, professional, and all in all a great guy! We asked if we could stop for coffee on our way out of town and Mark made it happen. We had an unforgettable trip and a large part of it is due to our great experience with Rolf and Mark! We will be back with more friends and we will definitely call Rolf again! read more

In February of 2013, I purchased a Living Social deal for a limo ride for up to 6 people being driven to 3 Napa Valley wineries for 5 hours by Imperial Chauffeur Services (ICS). The deal also came with a bottle of champagne; and we could purchase additional hours of ride for $75/hour. We were also told we had to provide a $75 gratuity to the driver up front. The deal was at a reasonable price (half-price I believe); so my husband and I split the cost with another couple. I called to schedule the date for the winery visits. The company was relatively flexible and accommodated us within a month of my call, although the original dates I requested were "all booked up". I learned the winery locations were predetermined, and we would need to visit the 3 wineries in the amount of time agreed to up front. These things we knew up front. We were all very excited to set off on our 'excursion'. When the car arrived, it was not a limo, it was a Lincoln Town Car. The offer that I purchased clearly stated a "5 hour ride in a limo"; so needless to say we were disappointed. I should have guessed when the ICS employee with whom I spoke on the phone kept asking me how many people were coming on this excursion; that he was asking so he could provide us with a smaller vehicle (not what was promised in the offer that we purchased). The 4 of us squeezed into the Town Car; and I had to sit on the middle 'hump' each direction, which got quite uncomfortable. One of the couples did not even get to sit together, and of course one of us had to sit in the front seat. The 3 of us in the back seat were constantly bumping into each other and stepping on each others' feet. On the positive side, the driver (Haskell) arrived in a timely manner and was very polite. He assisted us in and out of the car and with all of our belongings. He offered good suggestions about a different winery that none of us had ever visited or heard of. We ended up enjoying this winery so much, that we stayed additional time there, and only made it to 2 wineries instead of 3. We did also make 1 other stop at a market (which we had requested). Additionally- we did purchase an extra hour for $75. It is a good thing we did, because we barely had time at the third stop (the second winery) to taste anything. Overall- the best part of this deal from ICS was the driver (and, at our expense, the additional hour we bought). The vehicle that showed up was not what was advertised or promised in the deal. We could have driven our own vehicle(s); had the convenience of leisurely time, more space, and saved the $330 for the "limo". However-- the basic parts of the committment were completed and we had a lovely day in Napa Valley. read more

I was so excited when I saw this offer on Groupon. I quickly purchased the deal of the day:$119 for roundtrip limo service to /from the airport. I spoke with a rep from the limo company about a month after I purchased the deal. Unfortunately, the rep didn't have anything to write my information to reserve my limo. He told me to call the next day to provide him with my flight info. I did but to no avail. From that point forward, no live person ever answered the phone nor returned any of my messages. Between myself and my assistant, we must have called at least 8-10 to schedule my upcoming travels. Again, no one ever answered the phone nor returned our calls. To say that I am disappointed would be an understatement. Fortunately, I was able to get a full refund for the services not rendered. I travel quite a bit and thought I would upgrage my ground transportation; with hope this would be my new form of getting to / from the airport. But now, that won't happen! read more