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    Imaging Systems & Supplies

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    13 years ago

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    Staples

    Staples

    2.9(23 reviews)
    23.5 mi

    I do buy things in the store from time to time. Store is clean and organized. However, the…read moreAfrican-American female employee that wears glasses with her hair, always pulled back in a bun with the inch and a half long nails, has zero professionalism. You can say hi to her. She does not say hi back does not make eye contact with you. Moves with zero momentum at her own speed every single time. I am returning Amazon packages if you don't like your job, please find something else to do.

    I went into the Staples in Fuquay after 5pm on 11/20/25 to purchase a computer. I found the one I…read morewanted and asked the kid if they had it in stock. He said yes, retrieved it for me and brought it to his counter to ring me up. I asked him if it's cheaper on sale during the holiday or if I find a different one on sale next week that I may want instead will they refund the price difference or can I return it unopened for a refund/ exchange. He said yes as long as it was within the 14 day return policy window. A few days later, the same computer was on sale and in stock for $30 less than it was when I purchased it. So, my wife and I took the receipt back to the store on 11/26/25 around 6:45 pm to get refunded per what the kid previously told me and what is stated in the terms of the store return policy on the Staples website. The same kid was working that day and refused to do the price match. he basically called me a liar and said that he did not make any statements about a price match several days earlier when I purchased the computer from him. I told him that I could just bring the computer I had purchased back and return it for a refund and then just purchase the same model computer again for $30 less. He basically told me that if I wanted to return it or try and get a price match refund, I needed to talk to the general manager who wasn't at the store, but, he couldn't tell me what days or times the general manager would be present in the store for me to discuss it with him or return the computer. If I knew they weren't going to honor their own policies, I would have just gone to Best Buy and purchased the same or better computer for the same price.

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    Imaging Systems & Supplies - officeequipment - Updated May 2026

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