My experience with this dental office was extremely disappointing and unprofessional. Two weeks ago, I was seen for a painful dental issue and was told I had an infection. The office informed me that a prescription had been sent to Kaiser. After multiple calls to Kaiser, I was repeatedly told that no prescription had been received. I contacted the office several times and explained the problem. After two weeks of going back and forth while dealing with an infection, I became frustrated and told them over the phone that if I had to come to the office in person, I would be even more upset because nobody seemed to be addressing the issue. I ended up driving to the office twice trying to get the prescription resolved. When I spoke with Mike, instead of helping fix the problem, he told me, "Why don't you go get it in Tijuana?" I was shocked by that response. I had already been seen by their office, and I was simply trying to obtain the prescription that I had been told was sent weeks earlier. What made the situation even more upsetting was that when I mentioned I would be leaving a Yelp review about my experience, Mike immediately responded by saying he would report me to Medi-Cal. I told him, "Go ahead." I found that response inappropriate and upsetting. Patients should be able to share honest feedback about their experiences without feeling threatened. I fully acknowledge that I was frustrated. However, after two weeks of trying to obtain a prescription for an infection, multiple phone calls, and two trips to the office, I believe my frustration was understandable. If after so many attempts who would not be upset. So how many patients have you lied about because they report the service and threats. And yes I will go to a dentist in Tijuana thanks. The lack of follow-through, poor communication, dismissive attitude, and threats in response to criticism made this one of the worst customer service experiences I have had in a healthcare setting. read more

Serious questions here.... What kind of person would examine someone teeth who just came in for a cleaning, and then proceed to tell them they have gum disease, receding gums, 5 cavities, and harmful abfractions, and are in need for a deep cleaning? Then tell them we are going to charge you to fix all these problems all the while none of these things were true. How does a "Medical Professional with a license" get away with wanting to cause unnecessary pain to a patient just to make a buck and make an insurance claim? This is some dark and evil stuff. I knew I was being scammed right away because I am 43 years old and have never had a cavity. What kind of "Doctor" would drill into someone's perfectly healthy cavity free teeth just to make a buck? The answer to all these question is this Dentist and Office would do all these things! I was livid leaving this office with a quote for $2,500 when I knew I was being scammed. So I called my childhood Dentist to get a second opinion, who examined my teeth and gums, did not find one cavity or sign of gum disease. The just gave me a normal cleaning and confirmed what I had suspected, that these fraudsters were trying to take advantage of me. Well they messed with the wrong person... they have probably scammed many people before me and will probably continue to scam people after me, but maybe this review will be enough to warn people NOT to come here. One top of having the audacity to try to scam me, they wanted to charge me $35 to release my x-ray images to me. I am definitely going to report them to the Better Business Bureau. I am sure I am not the first to do so. Also, I am not a "Karen". You could read my other reviews. This review is well deserved. BEWARE PEOPLE!!! read more

Would give zero stars if I could. This dentist is an absolute crook, overcharges his clients for services, and takes way too long compared to other dentists I've worked with (took two hours for 3 cavity fillings and makes you wait a long time after your appnt time on multiple occasions). Very first visit they advised my family and I were on the verge of supposedly having periodontal disease and his "billing" team used predatory tactics to try and sell this BS $1800 "deep" cleaning not covered by our insurance and even tried billing my insurance anyway. Went to another dentist in the area and advised the opposite, go figure. Overcharged my spouse $2100 for crowns in which they were very pushy initially to get the work done, should have listened to my gut. Luckily my gut told me to work with my insurance company to investigate and they actually ruled in our favor as you can see in the letter I added in images. I strongly urge everyone to look for a more honest dr who does not try and take advantage of their patients. read more

Imaging Dentistry - Letter from Aetna - Cosmetic Dentists Near Me - Fontana, California

This dentist office is very unprofessional disrespectful and rude to their patients! makes them feel very unwelcome they need to retrain their staff the way they informed patients about treatment or insurance unacceptable don't recommend this office not for the dentist Dr this is more for the staff in the front office and the dentist assistant's!!! Treat patients with respect. I will recommend if u have a mom a grandma auntie or anyone that needs someone to be there with they so they don't disrespect them or treat them rude! read more

100% best dentist in SoCal! The office is always very clean, organized, and the staff are extremely friendly. I definitely recommend going to Dr. Grigoryan!! My experience here is always so pleasant! I came in today for a cleaning and consultation for Invisalign and the front desk staff are always so helpful with any questions I ask and directing me to the best option for myself regarding payment plans. Don't be afraid to speak up, all staff on the floor are very caring and encourage you to let them know of any discomfort you have during procedures Mike and Dr. Grigoryan are very professional but friendly and very experienced at what they do. I will never trust another dentist besides Dr. Grigoryan!! Book your appointments you won't regret it! read more

I love this Place, I love the Team. They do amazing work and are accurate and intentional about what work to be done. They assisted me in many ways I can't wait for my next check up and cleaning. Thank you all! read more

This is my second visit here and not my last, If I can give more stars I would, I suffer from anxiety and panic attacks and they are so attentive to my anxiety and making sure I am okay. I am in the medical field and a nursing student who deals with many patients who have anxiety and know and learn what to do but when it comes to my self as a patient I am stubborn and a baby lol, they handled everything very well with me and were very patient and kind, and made me feel comfortable as well. Thank you to all the staff very kind and they remembered me the first time when I mentioned I have anxiety so they knew to be patient with me :) Highly recommend and Dr Grigoryan is very nice and attentive as well to make sure his patient is okay. read more

This was my first time in this office. I was unsure about the service and care. My daughter was seen before I was and the excellent care that she received made us patients for life. read more

First of all AVOID this place, its like going to buy a car and your met with high pressure salesmen tactics. If your a new patient they will give you xrays and then put a high density camera in your mouth and take photos and display it in a 3d model on a screen for you and other patients to see, It's like to embarrass you into paying for stuff you DONT NEED! As a new patient I came in for a cleaning paid by the insurance they refused it stating I needed a deep cleaning $1,900.00 not covered by insurance. Mind you my teeth are in great shape, this then led to a list of what's called a Proposed Treatment Plan. I was refused a simple cleaning unless I agreed to the unnecessary deep cleaning. The total cost was over $8,000.00. Everything on that list was upgrades. The Dentist was not friendly and kept looking at the dumb monitor with the 3d model of my mouth. I asked him 3 times why I cant get a routine cleaning and his answers where not professional they where in line with a salesman selling extra stuff your car doesn't need. The place is small the waiting room is claustrophobic, the staff is on board with the dentist to push unnecessary things in order to keep their jobs. Also next door is a Animal Shelter with paper thin walls between them, the sound of dogs barking and crying in a high pitch was annoying. They recently sent me a reminder letter to come back for an exam and a cleaning a 6 month reminder, remember they refused to clean my teeth. Also, I only read and speak in english and they sent the letter all in spanish to me. Go there if you have money and enjoy being a sucker. read more

The office manager is very rude disrespectful and does not care about the patients only cares about the bottom line but is extremely rude and when told so he dismissed me from the dental office without consulting the dentist or anything read more

It's unfortunate that the service here has declined. I was thrilled to see the Dr whom provided services for my family, but the employees and "supervisor" are a circus show - files being misplaced, too many staff behind the desk, and ineffective communication between themselves and clients. "Supervisor" is condesending and plain unprofessional. Individuals that have medi-cal will not be treated the same as those with other dental coverage. Qns such as your citizenship status will be asked, which by the way they are not federal peace officers to ask. Also, prepare to pay out of pocket - they will not tell you in advance you would need to pay. read more

Ive been coming here for a while now, staff is always supper nice and are always making sure I'm feeling okay during any work I've gotten done. Mike is great and always so kind! read more

Hi pls before booking your appointment pls look at the reviews this dentist office was trying to scam me they told me that I had "periodontal disease" I was shook because I'm only 23 with amazing teeth so I was concerned. I went in for a cleaning and they told me that I needed "laser" and that it was "only" 980$. They told me that my insurance did not cover this. So I reschedule because I couldn't believe it. The dentist told me if I don't get the laser I could lose my teeth. So I was still in disbelief so I called my old dentist to ask for a second opinion and I went to my old dentist and they told me I only needed a cleaning and some fillings that's it ! No signs of this "periodontal disease" do not come here they are scammers such a shame. I read the review for this place and there has been Multiple reviews stating the same thing about this "laser". Hi pls before booking your appointment pls look at the reviews this dentist office was trying to scam me they told me that I had "periodontal disease" I was shook because I'm only 23 with amazing teeth so I was concerned. I went in for a cleaning and they told me that I needed "laser" and that it was "only" 980$. They told me that my insurance did not cover this. So I reschedule because I couldn't believe it. The dentist told me if I don't get the laser I could lose my teeth. So I was still in disbelief so I called my old dentist to ask for a second opinion and I went to my old dentist and they told me I only needed a cleaning and some fillings that's it ! No signs of this "periodontal disease" do not come here they are scammers such a shame. I read the review for this place and there has been Multiple reviews stating the same thing about this "laser". read more

Very nice staff, educates client, and very flexible schedule and does not peer pressure client into getting into debt.

I'm 25 years old and I've been going to Dr. Vahan since I was 13. He's always been kind, gentle and shows true concern for his patients. The staff are great too! Taking my son to here was a no brainer -I'm happy to say he was cavity free! read more

Imaging Dentistry - Cosmetic Dentists Near Me - Fontana, California

See all

We went to this dentist this past Thursday and had a truly terrible experience. From the front desk secratary to the dental assistants we dealt with (He introduced himself as Mike). "Mike" was unprofessional, rude and disrespectful. He continuously made rude comments, expressed a nasty attitude about coming in contact with us for no apparent reason, and responded to us with a very snarky attitude the entire time we were simply getting X-Rays done. I had simply tapped him to express discomfort while he aggressively poked at my teeth and was met with an aggressive response of "Don't touch me!". In addition the secretaries refused to provide their names to us and overall everyone we encountered here should not be working in the medical field. read more

My dental insurance assigned me to this office so I figured I would give it a chance. So glad I did!! The service was great everyone I interacted with was awesome from the receptionist to the hygienist and dentist. I did have to wait for a few minutes to be taken back but nothing worth stressing over. Definitely recommend! read more

Let me start by saying I am terrified of going to the dentist and have also neglected it for a looong time. I picked this office at random from a list provided by my insurance, at 4pm on a Friday afternoon, scared and in bad pain. They got me in by 8am the next morning and got my pain reduced significantly. Today I went back for my extraction just as terrified and they took awesome care of me without causing any unnecessary pain at all. Dr and entire staff are friendly and welcoming and made me feel comfortable by simply helping me instead of tooth-shaming me for the work I need done. I will be back this Saturday and again and again to continue improving my smile. read more

Excellent service and very helpful. Would recommend this dental office to anyone who is nervous about going or has not been in some time. The doctor and staff are all professional and welcoming. This is one of the best dental office experiences I have had. I will be going back for all of my dental work. read more

My husband had a cleaning. Beware they charged him over $2000 for a scaling root planing, laser which all he should have paid is $210.00. The laser and irrigation is covered by the insurance. I tried to talk to the manager Mike Lopez who is never in. They will try and change ada codes to their benefit. While I was sitting in there trying to get this resolved another patient approached me, as they charged her over $1000 for her cleaning. She also had delta insurance but the ppo which covers more of treatment fees. She was also ripped off. She exchanged numbers with me and I will help her file a grievance against this shady office. Please stay away as they will Rob you blind. read more

Please do yourself a favor and do not come here if you are looking for great, honest service. The staff was pleasant and Dr. Vahan was very intimidating but nice, however what gives this dentist their 1 star rating is how much they were trying to stiff my husband and I, wish I could give them 0 stars. Came here after coming across in a list of dentist from my insurance and decided to give it a try as there were no reviews online stating any displease from any patients. To cut to the chase, they were charging me $2000.00 AFTER insurance coverage!! Really?! This rang a bell considering I try to take care of my teeth well. In disbelief I decided to go to a dentist where my friend used to work for a consultation, just to see what I really needed done, as this dentist was fabulous before but wasn't included in my network :( Turns out that everything I had to pay out of pocket (WITHOUT insurance) at this dental office was $450!! Compared to the $2000 Dr. Vahan was charging me WITH insurance coverage. What ticked my husband and I off the most was that the billing lady didn't bother to explain what exactly they were charging us for even after we asked and insisted for a break down since we have insurance, she just continued to state that our insurance was more of a "discount" insurance. Really?! If you have extra $$ lying around and would like to have irrelevant procedures done with mediocre services, go for it. If not save yourselves the time. Hope I can save some people from spending hard earned $$, thank God we went with my husband's intuation and went with someone else! read more

Miguel and mike were so sweet and made me feel very comfortable even though I get anxiety being at the dentist and the staff is very kind

This has to be the worst business in the entire San Bernardino area, I had a appointment for 4 days and when I arrived I was told that I did not have a appointment, the front office had called me earlier in the week to confirm my dental insurance? Furthermore while speaking to the receptionist she was laughing under her breath and was totally unprofessional and rude, I am so mad that I am going to drop them as my primary dental caregiver and go elsewhere read more

The doctors is very good. But the employees Walle and Mike are robbers and liars. They did dental work on me when they weren't supposed to and now they're trying to charge me upwards of $1,000 and keep double charging my insurance. I signed the contract for a balance Now my insurance doesn't even want to pay. Because my insurance already paid. The administration doesn't have any professionalism ( Walle and mike) they treat people very badly. read more

Dr. Grigoryan is AWESOME! As someone that has had nothing but absolutely horrible experiences with previous dentists, I can truly say that Dr. Grigoryan and Dr. Ammar are wonderful and have made me not dread going to the dentist anymore. After adsuring me that I would be okay, I finally let Dr. Grigoryan pull a molar while I was awake, that was causing me incredible pain and I felt a little pressure and it was out! I was so amazed with how little I felt, that I completely forgot how much pain I was in from that damn tooth to begin with!! So I am a lifetime client now and I HIGHLY recommend both Dr. Grigoryan and Ammar!! Also, Dr. Ammar is wonderful with children, my 4 yo daughter loves him! read more

Very friendly staff and great doctor. Staff explained what was being done and made us atease. I normally don't like going to dentist but this place is great and I would recommend them. read more

Dr. Grigoryan is efficient and welcoming and great with patients. Office is kept clean and neat with an amazing staff.

He is very careful with his work, he provides great service, and cares for his customers like family. Best dentist in LA would recommend to everyone. read more

Never liked dentists until the day that I met Dr. Vahan. Went in with pain and came out very happy. Had the best experience with a tooth extraction and a root canal. You rock Dr. G!!! read more

My husband and I are blessed to have such a carrying and professional dentist!!! We appreciate Dr. Grigoryan's knowledge, patience and the way he treats his patients. Great stuff, excellent atmosphere! Thank you all! read more