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    Imagine Photography

    5.0 (1 review)
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    Services - Imagine Photography

    Event photography

    Family portraits

    Portraits

    Imagine Photography Photos

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    Rs2 Photo

    Rs2 Photo

    (1 review)

    I purchased an Easter Bunny Photoshoot under the impression that it was the only photo event taking…read moreplace at the location we had previously visited. However, a few days after signing the contract, I discovered that the location was holding a separate event. When I realized my mistake and wanted to cancel, I was informed that I would lose a non-refundable deposit of $75. Despite this setback, I decided to proceed with the appointment and remained flexible when the photographer needed to reschedule due to weather conditions. I also accommodated a change in our time slot on the rescheduled day. After the shoot, the photographer sent me an album of the photos. Unfortunately, I found the album difficult to access and use. Although I remember selecting a few pictures, I completely forgot about selecting more photos until we began planning this year's Easter Bunny Pictures. It was then that I realized I never received last year's photos. Upon reaching out to the photographer, I was informed that all photos are deleted after six months. I was further told that since I hadn't chosen any photos, none were delivered and subsequently deleted. It is disheartening to have paid $175 and received nothing, not even a single photo. The photographer claims to have reached out, possibly through Facebook, but I do not use thier messaging platform to communicate often, I only discovered this one follow up message now. I will never understand how someone can accept $175, deliver nothing, delete the photos they took and think that is an acceptable way to handle this type of situation. The deleted pictures were from my daughters frist Easter, and now they are gone.

    Vibrant Image Photography

    Vibrant Image Photography

    (24 reviews)

    My experience working with Vibrant Image Photography and Sarah was downright awful and I would not…read morerecommend this photographer to anyone. I had my family photographed in Sarah's studio on April 1st, and the photos were ready to be viewed by April 10th, but I did not submit my selections for the digital releases included in the package I purchased until June 3rd because it was difficult to choose which photos were most acceptable. We had an uncooperative subject, and I was grateful that Sarah was able to get a few nice (smiling) shots, but the criticisms I received from my family and friends were not in regards to my niece's pouty face. Rather, complaints were of the large wrinkles in the backdrop which could be seen in the photos, the rusty metal and plastic school chair on which Sarah seated my niece, the abundance of background vs. subject in some of the shots, and the poor/minimal editing of the photos. When I did email Sarah with my photo selections on June 3rd, I did not receive a reply. Sarah's email policy clearly states that all emails are replied to within 24 hours. I very patiently waited until June 21st before contacting her a second time. When I still had not heard back from her on June 25th, I decided to try a Facebook message to Vibrant Image's FB page. The reply I received the same day was snarky, emotionally manipulative, and blamed the lack of reply on a 3 day trip + 2 weeks in the hospital (which still did not put Sarah within even 72, much less 24, hours of my original email). Still, she stated that I would have my photos later in the day and so I waited. More than 24 hours later I emailed Sarah again expressing my disappointment that I still had not received my digital releases. Sarah's reply to me was full of capitalized words accusing me of being, "rude," and, "heartless," and admonishing me for my behavior. The entire thing was so unprofessional that I could hardly believe it! In addition to being upset that my photos did not turn out as nicely as I expected, I am shocked and appalled at Sarah's lack of professionalism and her inability to effectively manage her business and live up to the promises she makes to her customers. I am grateful that my niece is still as cute today as she was in April and I can try again with another photographer. I would strongly caution those considering Vibrant Image Photography to capture moments that cannot be re-created (such as weddings) against working with this company. In fact, I would caution anyone that expects to be treated respectfully and to receive services as they were promised against working with Sarah. **Update: as if the above experience wasn't enough, I feel people should also know that Sarah went through a mutual acquaintance to view my Facebook page (which is not visible to the public) and viewed a post which simply stated that I would not recommend Vibrant Image. She went on to send me an outrageous message warning me that I ought to be careful what I post and that she will be suing me for, "slander." She also insulted my niece in this message. I will attempt to post pictures illustrating the poor photo quality and the poor treatment I have endured from this business. I implore all readers to please save themselves a headache and choose another photographer.

    I'm sure this is a lovely studio, but I never got a chance to work with them. Bought a Groupon for…read morea boudior shoot but it was VERY difficult to schedule a session. At least in my experience, the communication was sorely lacking and after a month calling and emailing back and forth, I finally gave up because I felt like they didn't really want my business. I'm not sure if the studio was especially busy at this time of year or if something else was going on but I didn't feel like the professionalism was there. Sounds like other reviewers have had better experiences; I'm bummed that mine wasn't that great!

    Jcp Portraits

    Jcp Portraits

    (8 reviews)

    Do not book with JCPenney portraits. Outdoor portraits specifically, I took family portrait on…read moreMother's Day (May 11, 2025) once the portraits were taken I was advised it would take a week for me to receives my digital prints via email. Well that didn't happen. I waited a week to call the JCPenny in Deptford Jersey and asked them where were my pictures and they told me outdoor photos can take 10-14 business days (time frame: May 23-29) that didn't happen. In between that i called Lifetouch, Shutterfly and another JCPenny department for photos and spoke to management and no one seems to know where mt photos are the email i gave the outdoor photographer. Fast Forward to today, now JCPenny is forwarding my calls and I can't get in contact with anyone. I am disgusted and disgraced and at this point I just want to be compensated what I spent on my session.

    Horrible, Horrible let me say it again HORRIBLE!!!! I went to JCPenney last year because they were…read moreon Groupon. The person who took our picture was cordial at best. But the pictures were cheap so I was going to grin and bear again the year. A rep called me for five days straight confirming my appointment. The day of my appointment, I walked in with my Groupon. I was told that I needed to give them 24 hours notice if I have a Groupon. The lady told me it's in the fine print. I pulled the fine print up my phone and it read "Appointment required. (Which I had) call JCPenney mention Groupon" . Based on this language the only thing required was the appointment which we had. There was no mention of the 24 hours notice. The lady pulled out a framed picture of the fine print and tried to tell me that the fine print said I had to mention Groupon. She then told me that I can buy the pictures right out. The cost of the digital package was $120!!!! My Groupon was $16 . She then told me we could come another day. I told the lady obviously since you all have the fine print framed I am not the only person who read the fine print the way it's written. She then told me I can try to get my money back from Groupon. It was a total waste of time. I will never go back. I also mentioned that I did the same thing last year she told me the rules have changed. I said this all sounds like a bait and switch. Instead of harassing me five days in a row we could have talked about the packages and the rules for the Groupon. Never again

    Imagine Photography - eventphotography - Updated May 2026

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