This company did fine, but the attention to detail and going several thousand over budget despite…read moreminimizing the scope of work was not appreciated. The work they did do got the minimum job done. They dug up plants and landscaping to make room for the new walkway and replanted our meticulously placed landscaping in a disorderly way. For example, we have arranged early spring, early summer, and late summer bloomers in linear order so the new blooms cover old withering each season. They just shoved everything back in the dirt in no particular order so our seasonal blooms are mixed amongst each other and bloom and wither in random pattern. They did not use the correct particle sand to fill pavers so that is washing away and destabilizing pavers after a season. The pavers are cut with huge sometimes two inch gaps around curves and edges. Therefore, the team just packed the excessive gaps and asymmetrical paver placement with wrong particle sand. I asked them to back fill under the low spots --probably fewer than ten different sections of a foot or two stretch--under the fence they built so the dog couldn't get out under the fence. That repeated request was ignored/not responded to, although we offered to pay more for the time and materials. We deliberated over a 6 vs 8-foot fence and settled on 6, but they failed to advise that would not provide sufficient elevation above the very high patio they built to re-grade a steep drop off. So we have an awkward foot or so of fence wall above a very high patio that took two more truckloads of gravel to elevate than quoted. And they broke our water sprinkler system while doing the work. So the sprinkler system that worked before they did their work was broken after and they not only didn't fix it, but said it was due to the sprinkler system being old. Well, don't really care if it's old. It worked before you dug around or near it and it didn't work after. You even told us when you couldn't get it to be functional after your guys did the work and somehow fixing / replacing it is still our problem. Overall, a $30,000 landscape and hardscape job was not done as meticulously as we would have expected. Also, future touch points for follow up work--although we had discussed multiple phases of projects before signing on--went ignored. Don't know what Ted's deal is, but I can say for sure we were not particularly difficult or unreasonable, paid the almost $30k on time and without incident vs $23k we were quoted, and still went ignored, under serviced, and ended up with certain aspects of our home left in worse condition than this contractor found it, costing us even more In the long run.

Landscape Matters did an amazing job extending our patio and building a fire pit with sitting wall…read more They have transformed our backyard into a place we can hang out as a family now. They also installed uplighting in the front of our house which looks great. I highly recommend them for your next project!

I can't speak for others who hired Venator to do other types of work which may be totally different…read morethan the work I required. I hired Venator to install a 4" channel drain that was to replace an original 28 year old 1" drain that was no longer adequate to collect heavy rains and move it away from my patio. While Venator's proposal seemed to be promising to provide a much needed improvement, the end results were a big disappointment. A concrete opening had to be cut in order to receive the new Spee-D Channel drain along a 25' section of my concrete patio, but they cut the opening too small. They proceeded to trim the Spee-D Channel on the bottom to make it fit into the undersized opening, which compromised the integrity of the plastic channel and wasted time focusing on the retrofitting process. All they had to do was to cut an additional 2-3" strip from the concrete and the drain would have dropped into place as the instructions suggested. After numerous attempts to inform the owner, who refused to visit the site to inspect the work, he insisted the job was being done by "Industry Standards". His main communication was via Text. I kept him informed of the shoddy workmanship with the hopes he would come by to see for himself. That was not on his agenda, even after expressing my dissatisfaction with the job as it was proceeding. I was not given a dedicated day for the work to be done. It seemed like my job was fitted in after the workers finished on a previous job. The two workers showed up at 6pm on day one and worked until 8:30pm. Not being able to finish, they had to return the next day at 3pm and worked until 8pm. The two worked hard doing their job but it seemed like this was an exploration, not a familiar experience for them. The left photo is what the installation should look like if done correctly and the right photo is what was installed, after having to cut the bottom flange on the channel drain to force it into the opening in the ground. Unfortunately, you never know what results you will get from a vendor until the job is completed. I am sorry I hired Venator for this job and I do not recommend him for this type of work.

Owner never delivered the estimate despite multiple follow ups and more grace than most would offer…read more(4-5 reminders). A costly mistake, not just for this job, but for the tens, if not hundreds of thousands in future work that could have followed. They say 80% of success is simply showing up. Unfortunately, showing up to look at a project means little if you disappear when it's time to follow through. It's hard to succeed at anything in life when you only give 20%.

Jeff and his amazing crew did an outstanding job on my side yard. I went from a treacherous hill to…read morea beautiful landscape within two weeks. It is truly beautiful. Jeff is responsive and reliable. He communicates throughout the project and provides great advice. Further, he can fluently communicate with his Spanish-speaking crew. His crew members are polite and pleasant. Also, Jeff is present on the job and truly shows he cares. I highly recommend!!!

From the owner: Landscape installation services with 20 years experienceread more

Very thorough and clean company. The owner was very polite. Listen to everything that I was…read moreconcerned about did exactly what I needed in. My yard is looking amazing. Very highly recommend them.

From the owner: You will meet with owner, owner will be on siteread more

I had the pleasure of having JTRP Contractors construct my new fence. Wilberto and his crew were…read moretimely, professional and personable. If you're looking for a professionally constructed fence and a company to do it for you, you can't go wrong with JTRP Contractors.

Summary: Poor communication, repeated no shows, two days work took three weeks and they jacked the…read moreprice in the middle of the work. Read on for details if you want... First the quote had to be redone because it was not what I asked for. I was given a tentative start as sometime during the week of May 14 but the prior Thursday had not heard from anyone at Dreamscapes to confirm. I called and was told work would start Monday, May 14. They were a no-show on the 14 so I called and was told work would start on the Tuesday the 15th. They were a no-show again so I went to the their office that afternoon and met with Zach, explained that the crew did not show up and asked when work would start. Zach could not find my paperwork, then asked whether I was satisfied with phase1 of the work. I explained a second time that I received zero communication, that the crew was a no-show twice and that no work had been done. He looked shocked, eventually telling me that he would be at my home on Thursday the 17th to mark the property and work would begin that day. He then handed me a can of spray paint and told me to mark the property myself. That afternoon, Tuesday the 15th, a subcontracted crew showed up at 5:30 PM. I never saw Zach. The crew worked on an off, a few evenings here, an afternoon there and one full day laying sod. To their credit they did great work but were obviously fitting my work around their regular customer schedule. One week into the work I got a call claiming that materials had been left off the quote and that I would have to pay several hundred dollars more. I did get one call from Zach about weather delays preventing sod delivery. This is expected and the call was appreciated. They are obviously taking in more business then they are able to complete and it shows. I will not contract with this company again.

DreamScapes is not a reliable company. They did tranform the look of my front yard but Janette made…read morea huge mistake by placing 5 bushes in the wrong sun exposue. Three of the bushes required shade and were planted in full sun. The leaves crisped up and eventually died. The two bushes planted in shade required sun. Richard looked at the bushes and said Janette would be in touch with me, that was 3 years ago, still no Janette. If I didn't pay them almost $20,000, maybe I would not be so upset. Richard does not stand behind his work or word. I suggest strongly not use this company. I am sure they will try to block my review. Just know that my rating would have been zero if allowed!