I brought my elderly relative here for an appointment and was all hunkered down, expecting to be…read morehere for 2-3 hours. Look at this cute fish in the aquarium. I was fully prepared to finish some Yelp draft reviews when lo and behold my relative appeared. It was only 45 minutes and we were free to go! Hallelujah! We'll be back in 3 months.

The office staff was friendly and the entire eye team went out of their way to make sure I was…read moretaken care of. Dr Scott Bornstein gets my rave reviews! His professional and warm personality made the experience totally worthwhile. I was referred to him in 2023 after my previous Optomologist retired. I knew I was going to be a candidate for cataract surgery and two years later I was. I have now had cataract surgery on both of my eyes within the last month. It is truly a miracle after wearing glasses for 50 years to be able to pick out implant lenses. He provided me the option of never having to wear glasses again!! I would recommend anyone who needs an ophthalmologist to his practice. The care I have received is exceptional.

I was skeptical of this place after reading the other reviews, but they were all wrong!…read more Everybody here from the front desk to the tech (Renee) to the doctor was warm and friendly. I was in and out in less than 45 minutes! I highly recommend this practice. (Which means a lot because I am an optician by trade!)

My two-year-old sees Dr. Berman, and we had an appointment scheduled for June 8 at 1:15 p.m. We…read moreended up waiting nearly two hours and were not seen until 3:10 p.m. During that time, we did not receive any explanation or apology for the delay. Waiting that long is especially challenging with a young child, and by the time the doctor came in, my son was understandably exhausted and had reached his limit. The actual visit lasted only about seven minutes, which was frustrating given the significant wait time. I also had to make arrangements for my other son to be picked up from camp at 3:00, so the delay created additional stress and scheduling issues. Dr. Berman was kind and professional, but the office's scheduling and communication process need significant improvement. Patients' time--especially families with young children--should be treated with more consideration.

Terrible customer service. Haven't been able to get a hold of the doctor to discuss test results…read morefor 3+ weeks. Place runs like a factory and you're treated as such.

I find the services offered here adequate however I don't understand how one basic eye exam can…read morecost $347. According to the billing person, $130 of it was for the "contact lens exam." I had one exam by one optometrist and I don't understand how you can tack on another $130 to the $217 being charged for the basic eye exam for a total of $347 for one eye exam. It's a bit of a rip off don't you think?

i was first referred by friends who had had cataract surgery with dr. wyse. i found her…read moreintroduction and information 100% out of 100%. she shared nuance and variation that other others did not care to include. the entire team was communicative available and pleasant. dr. wyse was exemplary. i had heard that dr. wyse was good and she is. the thing that stands out for me is that she is impeccably thorough. she was willing to have me come back when review of the testing prior to surgery was not to her level of comfort. this led to changes that have improved the outcome of the surgery. the level of communication to me by all levels of her team were exceptional. electronic medical systems further improved the communications. i will gladly refer anyone seeking my advice as to where to have their cataract surgery performed.

Had cataract surgery on both eyes. Was well informed and process went smoothly. Excellent…read moreconsultation and personalized service. Aside from an old phone number, which was corrupted immediately in their system, all went well. Highly recommended!

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

I would say I wish they provided more need to know information before the my surgery and painted a…read moremore realistic picture of what recovery would be like , that being said ... the surgeon (Dr parag Marjmadar) did a good job and I'm Happy with the results. My follow up appointments with Dr Belasco were positive experiences. He answered all my questions with good detail , never rushed me and seemed to really care about my recovery. Showed compassion and empathy for me when I was in pain. I also always get timely call backs from the nurses/ surgery coordinator's when I need assistance .

Great doctors. Terrible Customer service. It's like none of them can communicate with each other or…read moreknow what's going on.

Dr.Ron Henderson is awesome! He is a rare Master of optometry with years of experience and the…read morewillingness to search for just the right fit for his patient's prescription. I was referred by my internist, Dr. Michael Caughron. The referral was a response to my question,"Do you know a good Optometrist?" Dr. Henderson and his staff have exceeded my expectations for a professional, caring and safe facility. His thoughtful implementation of Covid protections should allow anyone to feel as safe as possible during this time of Covid 19. Every person is interviewed before entering the office. Everyone has their temperature taken. It is mandatory to wear a face mask. Every chair is wiped clean before a person sits in it. Patients leave the building via a separate exit. His staff is wonderful. I was trying in my new contacts and somehow the lens dropped on the table and bounced onto the floor. The first Assistent tried to find the lens and recruited two more office staff to find the lens. The lens was clear which makes the hard contact lens almost impossible to find. I had given up , but they were successful!!! I have a difficult prescription and a previous experience of the optometrist giving up on me. Dr. Henderson is patient and exacting and has answered all my many questions. I can now sit enjoying my cappuccino and see clearly three blocks away.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

The 40s have brought bags to my eyes among many other joys of aging (i partly blame my 3 children…read more:)). One of my friends mentioned she had a great consultation with Dr. Tamara Fountain about a lower blepharoplasty so I decided to do the same. I also noticed that she was highly recommended on a fb group i had joined all about blepharoplasty, although the pics of people post surgery on that fb group were enough to make me want to cancel my appointment. I was able to get an appointment a few weeks after calling. Her office is conveniently located near my house, which I liked since the other doctors i was referred to were in the city or far suburbs. I was seen within minutes of arriving for my appointment. They did an eyesight test which i wasn't expecting and didn't put my contacts in that morning (and my glasses were in the car). So i highly recommend bringing any corrective eyewear you have. Dr. Fountain did a great job of explaining why i have bags (thank you genetics). She then told me she didn't think I needed surgery for many years and I really appreciated her honesty. She did show me some more post surgery pics to properly scare me about future surgery, but I do appreciate knowing what I would be getting myself into. She suggested looking into med spa treatments and even gave me some names (one located within her office) and said to come back years from now...and in the meantime to send my mom. :) Overall, I was really impressed with the way she explained everything and her honesty. I'd highly recommend if on the hunt for an ophthalmologist.

I would not recommend Dr. Fountain for any eye surgery. After her surgery my eyes were extremely…read moreasymmetrical. It was difficult to find a surgeon willing to attempt a revision to correct the issue caused by the initial surgery and it will take at least two surgeries to improve the asymmetry.