The only reasons this restaurant even gets one star is that 1) the view is unique and spectacular, and 2) the sangria is delicious.
My family of four arrived at Illeta before it got busy, and was seated right away. We ordered drinks, bread (not only do they charge for bread per person, they also charge for the butter) and a carpaccio starter. 5 minutes later, we ordered entrees.
Our drinks and bread came in a timely manner. The sangria was excellent, the bread ordinary. The carpaccio came a bit later and was an extremely skimpy portion compared to what you get at most restaurants. But, it was fine. This was a meal prior to spending time sight-seeing.
A party of 12 British people came in, and we were asked to move our table over so they could fit. No biggie. Except...we never got our entrees. We watched as everyone around us, including the entire party of twelve who we moved our table for, got their entrees. Over an hour and fifteen minutes since we ordered, and by the way - the server was avoiding eye contact so impossible to flag down subtly.
He never once - nor did anyone else - come to our table to explain why we had not gotten our food. So much for having time to sight-see. Our drinks were empty and we were never asked if we wanted more. I would have asked to cancel the entrees and just pay for what we'd already consumed, but no one came. I figured what we had already spent was about 30 euros, and if I'd had that I would have just left it on the table but only had a fifty.
Finally, I told my family to go ahead and go to shore and I would go find someone to give us the check. I went to the bar area and found someone (the manager?) to whom I explained our situation and asked him to tell me what we owed. He said more than once "your food is ready now", while I kept saying "my family has already left". He said "sorry, sorry"...and finally when he realized I was not going to take the food that was now ready, brought me a bill for everything we'd eaten. Honestly was astounded we got a bill at all (28 euros) but at that point just wanted to get out of there and join my family on shore.
We went to the ice cream shop across the way and just had ice cream for lunch.
Only bad dining experience we've had in Mallorca. Hopefully if you eat here for the view, you'll be treated better. read more