We hired ike's home improvement to re-paint the house and repair the stucco. The owner came out and gave us a quote on painting and re-coating the flat roof. Saying that the roof was a mess and needed re-done. That was $2985.00 to paint the house and trim, and $3200.00 to re-coat the roof.
The first day after they cleaned up and left, the neighbor came by to tell me that the sprinkler was broken and spraying everywhere. I called the owner to let him know that his crew broke the sprinkler. So his son came by in the morning and said that they shut it off and would replace it.
That was fine, the owner came back before his crew left and told them to make sure that they cleaned up. After they left I walked out to look at it and found garbage and cigarette butts all over the yard, so I called the owner and complained about it. I don't appreciate your guys throwing butts everywhere and using the yard as an ashtray. I live with my mom and my dad had just passed away in January and we're just trying to get things done around the house. So the one day I was gone again the owner came by and told my mom that the stucco repairs were $3,000.00. On the contract or the signed estimate it said that the stucco repairs were to be discussed. ( the owner says decided.) He never walked the house with me to show me what needed to be repaired. They did the work and then told my mom it would be $3,000.00. I said absolutely not. They never showed me or called me to let me know how much needed to be done or what they were going to charge. So I called the owner and wanted to know how he came up with that amount and what needs to be done. It rained that day and he said that he was going to come out and show me.
He never did come out until his crew finished painting. Also on the paperwork it said that the payment is not due until the job is finished. He tried to collect half while I was gone.
Today, he tried to tell us that it would now be $2000.00 for the stucco repairs. And the entire job was $8100.00, but he was going to accept $8,000.00.
As I was trying to understand why he didn't give us an estimate on the stucco repairs and why they did the work before they gave me the cost. The owner of the company said that " I've had my panties in a wad since they started this job". At that point I was done. And I wrote the check and walked away. I let my mom finish with him. Later while his crew finished cleaning up, his son came to me and tried to apologize for his father saying that and he's older and doesn't realize that he was being unprofessional. I said fine, but I would not be giving them a good review.
So you can use them or not, but I wouldn't unless you get everything in writing before they start the job, and keep an eye out for the work that they do and they clean up properly before they leave. (Also as we are looking at the house again there are cigarette butts in the driveway and the sidewalk.) They are the most non-professional company and I would not use them for any other job. (I gave them 1-star because I couldn't give them 0) read more