Friday, July 5 and we had a flat on our F450. Called 5 places and nobody could repair or sell us a…read moretire today. Called Roadside Assistance and they hooked me up with Rocky Mountain Towing. Rocky Mountain Towing driver Bryan went above and beyond to listen to my issue (simple flat dual tire) and worked with Rocky Mountain Automotive to get my tire changed, checked and put back on. Great value too! And we are on the road again thanks to GREAT customer service.

Very good shop, these guys went the extra mile for me at every step of the way and got my truck…read moresorted out super quick. The only shop in Craig i'd consider.

Live in Steamboat Springs (about 40 miles away from Craig, CO) but sans Goodyear tire dealer…read more Purchased a set of Goodyear Fortera tires on line to take advantage of the advertised spring tire sale discount (to replace the identical OEM equipment for non-winter conditions) and have the snow tires removed. Arrived 15 mins early for the appointment and the removal of the snow tires, mounting and balancing of the new Forteras was completed in under 30 minutes. The staff really, couldn't have been any nicer and efficient (obviously). thank you. (BTW-the majority of my yelp.com reviews are performed for positive reasons and NOT as a form of anonymous punishment).

A&E Tire is outstanding in all ways - great prices and the service is truly exceptional! There's a…read morelot of tire and service stations in the Yampa Valley that should take a lesson in customer service and excellence from ALL of the crew at A&E.

Chapman's Auto truly goes above and beyond for their customers. I want to give a quick shoutout to…read moreJB and Brad for helping me get to Steamboat on time for my appointment--I couldn't have done it without them. I also really appreciate them taking the time to troubleshoot my F-150. They're always honest, straightforward, and helpful. Thanks again, Brad and JB--I appreciate you both! - Steve R.

As I've advanced in years, it's become increasingly im to find a safe place to take my vehicle; one…read morethat is honest and does excellent work ! If you are looking for the sam, you're in the right place at Chapman's Automotive PoetLee Morningstar Thanks everybody, ano great experience

Dropped off our 2016 F350 SRW at the appointed time of 9am for an oil change, fuel filter change,…read moretire rotation & computer scan. They called late in the afternoon asking if they could keep it overnight as the 1 lift large enough was needed for another vehicle. When I arrived next afternoon at 12:30 they were just taking down off the lift. I was billed $1,054.12. I was charged $263.38 for the fuel filter (part). On NAPPA's website, the exact fuel filter is listed at $197.99. I asked the service manager if the fuel filter price was correct. She said yes. About an hour after posting I received a call from the owner. I don't think he had read this review as he never mentioned it. He did, at length, apologize. Stating it was a product of a software package which they pay monthly for. He offered a partial credit back to my credit card. $65.39 just showed up:-) Bottom line, the owner's call made all the difference. They will have my future business.

BEWARE! THIS PLACE IS SHADY! BEWARE!…read more I would go anywhere else!!!!!!!!!!! This morning, after waiting a week for an appointment, I brought my 2006 Mazda3 into Doc's for an assessment of a steering wheel shake. The lady behind the desk was friendly and welcoming. Judging by her professionalism, I felt I was in good hands. She said they would take a look, and get back to me via phone. Later that morning, I answered my phone to learn Doc's estimate to fix the shaking was $1400. I politely told the lady at the front desk I would get a second opinion, and she said that was fine, but I owed $61.33 for their services. I was shocked. There had been no information provided to indicate that an assessment fee of $61.33 would be charged. There was also no visible sign indicating this charge, and the woman had made no mention of it as I had handed her my keys that morning. I made my frustration clear to her, and asked to pay $30 instead. She left the office and came back to say her manager indicated the $60 was discounted out of the price of the future car work. The car work suggested was $1400 to replace lower control arm bushings plus an alignment and balance. She asked if I would like to speak to the manager. I declined telling her I would never be back. The manager made no effort to talk to me in person. I will find a more honorable place in Denver. It appears that being in a closed market ski town like Steamboat that this company can jack up their prices and get away with it. I have no problem with an assessment fee, but that needs to be voiced or agreed to before the work begins. It should not be treated as an after thought. This company will rip you off and not think twice. They don't seem to have any desire to create a loyal customer base. Attracting customers doesn't seem to be a problem for them. BEWARE!

Richard at Arrowhead was great. Service was above and beyond almost anything I have experienced…read more He opened up on a Sunday when he would normally be closed to help me when the serpentine belt on my Subaru broke. The job ended up going into Monday am because the belt was not at the one parts store that was open on Sunday but he then got me into the Clarion Inn at a discount to stay the night and drove me there. And he then delivered my car to the hotel the next day.

Auto Radiator-Craig, CO My experience could not have been…read moremore optimal. Live in Stbt Spgs and after seeing a small 2" diameter spot underneath the radiator on the garage floor (without any hint of overheating), I brought our '14 D. Durango to a local garage (former owned by a well known local who recently departed back to Baltimore) for diagnosis and tire rotation. The cooling system was pressure tested and found to have a small leak on the driver's side corner and was quoted a figure of $1100 for installation of a new radiator. I was informed that nobody in town solders radiator anymore. I then spoke with Dean at Auto Radiator in Craig. He did say he would solder the radiator, depending on the location of the leak. About a week later I drove to Craig to leave the car w/ Dean and rode the clean and convenient Stbt Regional Transit bus back from Craig. The next day he said he re-pressure tested the cooling system to confirm the location but didn't think a solder would be successful since the it was right where the aluminum transitioned to the plastic and he thought a replacement would be $700-750. A day later he called to say the work was completed and I could pick it up whenever convenient...even a Saturday (today). Rode the bus back to Craig (2nd stop in Craig is conveniently, right in front of the radiator shop and was exactly on time on both trips) and paid $686.96 Thanks Dean!

I stopped in to have radiator hole soldered. When the owner realized that I live an hour away he…read moreperformed the repair right then. I ran to the store and came back an hour later. The repair was done. 50,000 miles later it's as good as new. The repair was very reasonably priced to boot. Excellent.