Arrived very fast service was good they really took care to load my lowered car onto the flatbedread more

Best, most reliable, timely and capable tow service you're likely to find anywhere. Great for…read moreroadside rescue, but also my go-to service for specialty vehicles and classic cars - where extra care, quality and attention to detail really count. Jason, in particular, is a top-tier professional.

If there was an option of a 5 star plus that's what I would rate them…read more I worked with Viktoriya and she took the time to make sure I was getting the parts I needed and even sent me pictures of what she had to confirm they were correct. Not only where they more affordable than a few other salvage yards Viktoriya took the time to locate a company that would ship to Alaska and one item was fragile, not only did they send it, but it was packed extremely well and arrived with no damage at all. The other yards I talked to wouldn't even send it. Not even at my own risk. Solid company and will 10 out of 10 order from these guys again! Tim M. Third igloo on the left, Anchorage, AK.

I was in need for some stuff for my car, but definitely didn't want to pay an arm and a leg for…read moreparts at the dealership. I did a FB marketplace search and saw that this place has some wrecked vehicles like mine. I asked my spouse to come here with me. Make sure you bring your tools because I know I wouldn't have. Don't worry though, it does look like they let you rent the tools for a reasonable price if you didn't bring your own. Upon entering the establishment, you will need to tell the staff what type of vehicle you're looking for and they will tell you where it can be found. How cool is that? You will then proceed to checking in, in their old school bind with your name, signature and date. Anyways I found what I was looking for and then some! So I was pretty satisfied with the price, service, and what I got. I would totally recommend this place.

Broke down. Called MV great price and fast response. Driver took extra good care of my car…read more Definitely will use them again in the future.

horrible customer service and rude. Don't bring your garbage to work just do your job and don't…read morestart with an attitude. the negative attention received from this towing company seem to be highly inspired by racial motivation I calm it like I see it and been in enough situations to know. when driving up a kid was in the way of the only parking spot besides the handicap parking. he stood there spraying, seeing I was parking. he did not move. why, I don't know. I just know strange behavior when I see it. As far as the business I was there for went accordingly. There was just a way I had to communicate giving the best example of myself not stooping down to the ignorance of one's character. keep a smile and say thank you when business is done, leave and hope I never have to come here again.

This is the worst experience I ever had. Money gauging and terrible customer service at it's…read morefinest. I paid to have my car dropped off at a shop, and when I complained about their money gauging the office manager contacted his driver to get my car from the shop after it was dropped off and paid for and transport it to their dispatch office. WHY? I called to ask? I was told my card declined??? This is untrue. I paid the 367.00 tow fee. I had to call and argue with this crew regarding their business practices and it is really sad. Please save yourself the trouble and find a quality towing company that has customer service skills and compassion for their customers. This place is terrible, and the staff is terrible!!!!

This is the second location for Fife Towing.I got into an accident on 12/27 during rush hour and my…read moreinsurance quoted a 1 hour wait. 2 hours later, there was still no tow truck from the insurance. When I called them, they said it would take 3 hours for anyone else. Fife towing had someone out to me in 15 minutes and in my way home for under $200. I live at a weird bend in my complex apartment and he backed my car into my carport with no problems. So appreciative of their work. Will definitely use them again.

Big Waste of Time. My first time to a pick and pulll yard and I was really let down by this place…read more I got off work early to get there before they closed and even called ahead of time to confirm they had the vehicle I needed. They said they did. I show up, talked to the front desk and waited to talk to a rep. The old man I talked to had leather wrinkled skin with not one bit of enthusiasm or empathy for me explaining it was my first time. I saw him being short to the customer in front of me. Someone needs to get this grumpy guy out from behind the desk. Anyways, he tells me they don't have my Lexus Rx but apparently the part I needed was compatible on a Highlander. So he points me in the direction at the end of the lot to find the vehicle by myself. I knew better than to try my luck asking for someone to walk me out. I go, I look, I can't find the white Toyota he showed me a picture proving they had. I find another Highlander but it's not the same year, neither has the same part on it. I call the front desk to get a better understanding instead of walking back with all my tools to do so... they answer and put me on a 12 minute hold before I hung up the phone. I stand puzzled and soon find a lot forklift driver to help me out. Surprisingly he was very patient and helpful with my questions. That was a relief. He tells me the car I'm looking for isn't in the lot because it's new and needed to be staged. He tells me ten minutes but i waited in the location with the other highlanders thinking he would bring the new one to me in ten minutes. Well it took me 25 minutes to find him bring it in to the front of the lot. Again the caliper on the Toyota did not match the one on my Lexus and I wasn't going to risk paying for a part that is said to be compatible. What should have been a successful 1.5 hr trip turning into 3.5 hour let down. I don't like leaving reviews but because I've already wasted so much time what more is a deserving review of this place. Fix your front office! I will say this review probably won't matter because they do well from an operation standpoint by having a large lot and wide selection however I'm still going to be bitter, leave this review and try my luck with other places.

The man on the phone was extremely cold, rude, and unhelpful. I was calling to ask if there was any…read moreinfo on the percentage of tint on a window and the response was "what you see is what you get." I responded with "okay" and was going to ask if I could put a part on hold to come pick it up or if it was a first-come-first-serve basis and I was hung up on before my sentence was over. You just lost business because I was going to buy an un-tinted one and just tint it myself. Will not be shopping again with this company.

Initially found this wrecking yard while looking for engines and I've ended up purchasing a couple…read morefrom them overtime as they seem to have stock of some obscure engines. The staff is pretty friendly, and straight forward, but they get pretty busy so there are times they can be short with you. Wait times can vary, but I've spent almost an hour each time waiting for them to pull parts for inspection. Pricing is reasonable and so far everything I've purchased has been working without any issues. Will definitely keep going back if they have parts I need in stock.

I recently had a window smashed on my old (1991 - over 370,000 miles) Toyota Corolla All-Trac…read moreWagon. I live in Portland, OR and nobody had a replacement window in our metro area. But through a series of referrals, I finally got to Black Diamond Auto Wrecking, who were recommended by a local Portland wrecking yard. Black Diamond had the window for my particular car, and the price, including $60 to ship it, was around $136. I ordered it in the late afternoon on a Monday and I had it by Wednesday evening. I believe I spoke with Mike and he was polite and efficient. The service was generally excellent and I greatly appreciate their help. The only drawback was reaching them. Sometimes I had to call them several times to get to a live person. There were times that no one answered the phone. There were other times when the phone went to a message machine that could, at times, get you into an endless loop. At other times, the message machine would put you on hold briefly until someone answered. It was kind of inconsistent and something I'd suggest the company improve. Otherwise, they were great and the window they sold me, now installed, is working perfectly.

Exactly service on time Respect good price…read more My car was broke down on the pump good time frame and he talked to me with respect and good price I would call him if my car was broke down again

Sold a "junk" car to "Rafa". They didn't show the first day, and it was a few days later we called…read moreagain, they came right out. Oh they were oh so impressed with this "junk" car, but would only give us the standard 350$ (might be less, my partner told me 350). Well, it's been a month or so since that tow away, (the vehicle ran well, just not reliable), and we've received a notice for renewal of tabs AND A TICKET!! SERIOUSLY!!! From the TACOMA POLICE! We did NOT sell this in Tacoma, did not sell it as a driver, did NOT DRIVE THIS VEHICLE IN TACOMA...EVER

Great service once they got to me but I was waiting outside in the cold for over an hour until they…read moregot to me. I don't remember the name but the guy that came was super nice and went out of his way to make sure my car made it home in one piece.

What an incredible experience. Our truck broke down as we were making deliveries to our local food…read morebank program. Not a good thing! From the time I spoke with Amy to the time the tow truck was on site was impressive. The driver was courteous and efficient and made would could have been a maddening situation into, at the very least, a tolerable one. Well done in every way.