When walking around Helsinki pursuant to a Viking cruise of the Baltic, we came to the store just "looking." By the time we left, we had purchased a piece of one-of-a-kind hand blown glass - a bird, actually. Laura, our salesperson, could not have been more helpful. In fact, she offered to take 30% off the price in exchange for our email address, even though we live in the states and would likely never return to the store. We opted to have it shipped, which saved us time in line at the VAT desk at the airport in order to get our tax back. By shipping, we paid no VAT tax. The bird arrived today, in perfect condition. IF we are ever back in Helsinki, we will return to this store. Doubtful we will go, but, hey! You never say never. If you're in Helsinki and in the market for great service and good prices on one-of-a-kind pieces, this is your place. read more