We wanted breakfast-for-dinner so decided to go here. We hadn't been here in about 7 years so thought maybe things were better than the last time... nope. There were only 3 other tables aside from us and 2 waitresses. The place was extremely dirty- flies everywhere and tables that had dirty dishes and trash that remained the entire time we were there! It was extremely quiet/uncomfortable- no music, no conversation. Our waitress took our order quickly... brought out 2 ice waters and cup for my coffee with a carafe. I had to request cream and sugar... said she would get that... nope. Couldn't find her anywhere...About 15 minutes later when I saw her and got her attention from across the room, I asked again. "Oh sure" she says...Another 10 minute wait! She finally comes with a small plate- 3 sugar packets (not kidding) and 5 creamers, and 2 small half full Dixie cups of syrup! We then had to request utensils... another few minutes. Then had to ask for more sugar and cream as we had a full pot of coffee! Food took way too long considering everyone else was served and eating except for us (at least 25 minutes!) When it came out, no butter on the toast, eggs were over done, bacon was barely cooked despite requesting it be well done. I had to request a special syrup- I asked for strawberry- again brings a tiny Dixie cup half full! By this point, I gave up. She never returned to ask how things were or if we needed anything.... Until the end. Once we got our check, she disappeared AGAIN! When we got up to leave, all of the restaurant staff were sitting at a back table chatting ...and eating!?! Will NEVER return- between the fly infestation, dirty floors, and unattended dirty tables, extremely slow/inattentive and inefficient service, and bland food... not worth it. $40 check for 2 people- what a complete waste. Not even sure how this place still exists. read more

We went to have breakfast with the kids just before 11am Saturday. They were busy and said it would be 15-20 minutes to be seated. We waited 45 minutes to be seated, they took many parties of 2 and 3 ahead of us. We had 5. After we were seated we waited another half hour for our food. The waitress was very unapologetic and not service oriented. Her name was Aleisha and she had that "I couldn't care less" attitude. They do offer two free sides with every meal annoyance and frustration. After we asked for the check we waited another 20 minutes....I could have watched a whole episode of "What's Happening" during that time, Hey, Hey, Hey! The whole ordeal was over two hours of frustration. Like sitting through a viewing of Waterworld. Not the kind of experience your looking for when you drop $60 for what should be a fun time out. This place has major issues, I hope they can pull it together at some point bug we won't be back anytime soon. In two hours we didn't see the manager, it was on auto pilot I guess. read more

I have a very positive experience food is delicious service is very pleasant nice atmosphere What else can I add. Also, I really enjoy the different flavor syrups, they are old fashion, blue berry, strawberry and butter pecan, yum!! read more

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I haven't had IHOP in a while and immediately was reminded why... My pancakes were just okay. Service has always been great so no complaints there, but the pancakes were just okay. I'll go again if asked or if I forget again, but it's IHOP. Can you really stay away?! I came to treat myself as my other pancake spot no longer serves chocolate chip pancakes. read more

i called to order to go. Young lady on the phone said ihop no longer does takeout and hung up. website still has takeout as an option. So McDonalds it is. read more

C'mon it's ihop. Place is clean. Service was great(Kim) and all u can eat pancakes. What's not to love. Love the Ihop. read more

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In this area!! I've been craving IHOP buttermilk pancakes and hated driving very far away. It is Ihop, you should already know what you're getting when you walk in the door. Being said as far as IHOPs go this is cleaner and more spacious than most. And the decor is very soothing. No complaints at all I was pleasantly surprised to see scrapple on the menu. I will definitely be back. read more

they refused to add blueberry's to gluten free pancakes because the batter won't cook unlike every other ihop in the country that we have been to. the food took about 45 minutes to come out and was not the best. read more

A visit for a late breakfast was just a bit disconcerting. Although the food was good (eggs, pancakes for my husband and French toast for me) and served quickly, the staff left a lot to be Desired! Our waitress was ok ( no smiles nor friendliness but efficient. A busboy took up residence in the booth next to us under the guise of clearing the table telling another man cleaning up several nearby tables he was "catching his breath". When we were paying the bill and getting ready to exit there were several waitresses in a group at the front with one young lady complaining about the amount of people in the party the she was serving. All in all I wasn't comfortable with the general vibe of this restaurant. I will return to IHOP but not this location. The West Berlin IHOP has a much more upbeat atmosphere with pleasant employees!!! read more

Best place i've ever went to for breakfast! My pancakes were delicious, my hash browns were perfect, and my bacon was super tasty. All in all, i recommend that everyone comes here. read more

We went here for a change away from our normal breakfast spot, and was very disappointed! Our waitress was slow, almost non-existent to find if we needed anything and our order was wrong. The bill was a decent amount higher than we usually pay! The only thing that was a positive is that they had the "fresh" menu items like pancakes with fruit on the side that we got for our kids! The manager discounted us and gave us a credit for the next time we come in, but I don't know if we will ever come back! read more

I hate giving negative reviews. But, Sunday server was slow, not friendly, food was late , cold. We received our toast with our check. Other patrons around me were complaining about the same. read more

TERRIBLE TERRIBLE TERRIBLE this has to be the worst food I've ever tasted at any IHOP in my life!!!!! The owners use the cheapest ingredients and labor possible. Stomach still hurts writing this review It's a shame because the place is brand new and at least looks good... They need a cook who can cook, a server that is trained properly and food that isn't disgusting and of the cheapest quality. Comes down to poor management and lack of proper investment in quality food and talent read more

Food was terrible. We ordered crepes with strawberries. We received a distinguishing mess on each plate of strawberry syrup and ice cold crepes. It wasn't edible. Neither of us ate the food....we paid and ate dinner somewhere else. Server was really creepy too. We asked for no ice in one drink and he loudly says "but the drinks are free refills". Really embarrassing dude. When we told him the food is distinguishing, he said "well, its not my fault". No management at the front desk when we left. So there was nobody to speak to. NEVER AGAIN. read more

more like International House of disaPpointment ! i took my teenage son greg here this morning to get our favorite home fries and all we got was burned. i tried to ask the hostess for the wifi password and not only did she not give me the password they didn't even have wifi. my teenage son greg was sick, so he wasn't up to his normal conversational accoutrement and i wanted to play WSOP on my ipad. my adult son jeff got it for me for christmas. overall this was a very disappointing visit. i miss shoneys !! read more

Worst IHOP I've ever been to...they really need to get it together, I honestly don't see how they are still open. The quality of they're food is terrible! You can really tell they do not put any effort in preparing their meals. read more

Worst service ever. Waited in a nearly empty restaurant for 15 minutes and were never acknowledged by the staff. Right before we walked out another group walked in and were immediately seated. The staff walked by us several times but never asked to seat us. Maybe we were a threatening grouo with the 3 year old, visually impaired young man, mommy and granparents. Farm life. read more

Just stopped in to IHOP at 4:00pm on a Sunday. The place was empty. Maybe 5 tables had people at them and it took our order 45 minutes to come out. That is unacceptable anywhere and especially at an IHOP. We had three people at our table, one ordered pancakes, one ordered crepes, and the last ordered a sandwich. I wanted to give it 2 stars but our waitress was nice and our food was fine (minus the fries being undercooked). But really there is no reason an empty chain restaurant should take 45 minutes to bring out 3 entrées. read more

Worse experience I had. Waitress wasn't friendly at all, she didn't even ask us if we needed anything and waited 10 mins for a piece of toast... Never again. My first and def my last. read more

Terrible customer service is this location. I found hair in my food 3 times. The waitresses were slow & didn't get everyone order right. It was just terrible. I will never go back there. read more

Awesome servive...I had a party of 9 and we were out of there quickly with great service and full tummies

The waiter named Que was fantastic. Pancakes absolutely delicious. .Double blueberry yummy indeed. We will return

Our favorite breakfast place! LOVE the beef tips with eggs and my daughter always gets the ham, egg and cheese melt which is HUGE!

I have been here twice and only with request by my children who wanted the Cinnamon swirl brioche french toast. The first time we came the service was extremely slow and other customers were waiting a lot longer and just as annoyed with no apology. Though the meal was ok, we were not thrilled. The second time the same thing but worse happened, my son never had his meal replaced after stating it was not liked. I asked for it to be taken off the bill and it was not. No one came back to refill all 4 empty waters and 2 coffees. I was asked how our service was and we stated these issues, the boy who checked us out did NOTHING to help make us feel better, thus losing a customer. He could have gotten the manager, but did nothing and let us leave unhappy. read more

Poor service and no urgency whatsoever! Came for the late afternoon snack. About 20 min seating at the table the waiters Joann decided to come and take our order . Supervisor Lynn look at us few times but did not made any effort to make sure we were being served. I guess in the big chain fast food establishment nobody care about the quality of service. read more

Our server Martin was great. We've been several times & in the past we had terrible service. It could be because it was new. Sometimes when it comes new locations it takes a few months to get cinks. We did give it another try & third time was charm. We will definitely be back. read more

Really nice IHOP. Clearly it's very new. The service was very good. The wait was short. Lilliana, Liz and Kim were extremely attentive (they use teams of servers) for Sunday breakfast. Since its an IHOP, it's not like there's anything all that different in the menu, but the food was really good. Nice and hot, not greasy. My wife had an omelette and I had the sampler. We would definitely eat here again. Apparently a lot of people come here for Birthday breakfasts as there were three times when staff came out clapping singing Happy Birthday. Ignore the reviewers that talk about bad smells and other nonsense. They only have one post so they have some kind of axe to grind. This place is fine. read more

First of all this is a chain restaurant so my expectations are not high. This is a good ihop compared to some o the other I have gone to. Expect a bit of a wait during peak breakfast time. They will tell you 20 minute wait. I think that is their standard but the wait was longer. The wait staff seemed a little younger than the typical diner wait staff. Service was good though. Food was good, typical iHOP quality. read more

Terrible, is all I can say! Out server was great and patient, he had to be as the kitchen screwed up the entire order.

Came in this morning with my girlfriend. We were seated quickly and our server John was excellent. He was very friendly and quick to serve us. He also made sure our coffee stayed full (and we had a lot). Food was very good as well. Look forward to coming back. read more

Worst food I've had. From a place that is known for pancakes. Nope. Years ago I went to one and it was great. Was excited again to go tonight. Took my family. Slow service. Food portions were really small. The food itself was horrible. Home fries were cold and you can tell were probably frozen for a good 2 weeks. The cheesecake pancakes had maybe 5 pieces of cheesecake in them. In all 5 pancakes! My wife needed to get 3 different sets of forks and knives because each time the ones we got were dirty. Only thing good was the price. I'd much rather pay a little more for better food. Save your money and time and goto Shoprite and get the frozen pancakes. You'll be much happier. read more

I don't not recommend anyone with a large party to eat here! I waited two hours just to be seated! We had small children and the owner couldn't even do anything for us read more

This place is dirty and the wait time because you order bacon with your meal is stupid and hair in food what can I say

Flies everywhere. Dirty silverware. Shitty food. Awful service. They were out of fried chicken, I heard the waitress tell another table they were out of the type of pancake they wanted to order (international house of PANCAKES?) and they couldn't cook a burger anything other then well done when requested. Everything tasted microwaved; nothing was fresh. The servers are awful. We heard conversations among themselves about personal things that really shouldn't be talked about in front of customers. Just bad all around. I really have not one good thing I can say about my experience there. And all I wanted were some pancakes. read more

My first time going to IHOP. We went during the evening. The food was very good for the most part. Steak a little overcooked but not a big deal. The service on the other hand was not good. Ill preface this by saying I used to be a server so I know how it can be. This was very bad service. It wasn't busy and there werent tables already sitting that were being taken care of. We got our drinks at a reasonable time, ordered an appetizer and didn't see the server again until the app came out(15-20 minutes) my boyfriend needed sugar but we didn't see her to ask for addition so his coffee got cold, I didn't let him complain about it because things happen. Gave our food order and waited. When the food came out something was missing,it happens no big deal. I figured she forgot to put it in. She leaves and we don't see her for about 20 minites, we have no napkins,no ketchup, no steak sauce and no refills. She finally comes back with what she forgot to put in the system. Gets us what we requested (only 2 napkins when I asked for extra) and disappears again. As I said I used to be a server so I give a good amount of leeway, she was no where to be seen AGAIN. Figure oh well. Eat our food. When she finally comes back we get boxes she drops the check and disappears AGAIN. We had to wait for her to return to get an additional bag. Long story short. Food was very good, service was horrible.Tha only way that I would eat there again was if I was getting take out. Now the manager asked how things were twice we just said ok because we didn't want to get the server in trouble. We should of spoke up. I always tip at least 20% this is the first time I haven't in years. To be honest she only got 10% and she did t deserve that because the service was so bad but I understand tip out. read more

Went for breakfast, food took long to come out. Was cold in the restaurant and the food was also cold.

This is the 4th visit to this location. Each time we go the service gets WORSE! My co-workers and I go Thursday mornings before work. We work for a doctor so we are all in the same scrubs. Obviously we are on a time crunch. .. This morning we waited FIFTEEN MINUTES before anyone even acknowledged we were sitting there! While 5 of the servers were standing by the kitchen doors gossiping! When our server Lyzbeth finally got around to taking our order the food came rather quickly. During our meal she never came back to check on us. She was standing at the kitchen doors gossiping until my Co worker began putting her coat on. She then brought us the check! The building is nice and clean and convenient for us to meet at because it's a central location between all of our homes. Before this one was built we would go to the one on 73 in Marlton. I have to say, it's worth the longer ride to go to the Marlton location! The service there was always exceptional! The only reason I'm giving it 2 stars is the cleanliness, setup and location! We WON'T be returning there for breakfast again! read more

despite receiving an email saying that i would be contacted when my curbside order was ready i was never called or emailed. this resulted in me ending up at the wrong ihop where i was repeatedly ignored and hung up on. by the time i realized my mistake my order had been sitting for fifty minutes. after seventeen calls i finally got an answer from a manager who refused to refund or remake my food. i understand that it's my fault for misreading which ihop i ordered from but the fact that after almost an hour late i wasn't contacted despite the store having my phone number and email address. when i got to the store to pick up my food it was sitting on a cart with no heat lamp, presumably where it had been sitting for the last fifty minutes. i've been working in restaurants for the past seven years and i've never experienced or given this level of customer neglect to the point where i'd willingly serve hour old food. wish there was at least some way i could get a refund for the tip i left when i initially ordered. read more

Party next to us had so many complaints from watered down drinks to no toast with easy over eggs to over done bacon. Now for us... no silverware when food came, then when food got there no toast and no bacon which was ordered. Toast came out half toasted (luke warm) and bacon came out 50% well done/ 50% medium (really how do you cook that!) My son finished his hot chocolate then had to ask the hostess for a ice water. Really disappointing... read more

Nice and clean new facility! Food is not greasy as some of the other IHOPs we've been too. We had a good time!