I go to IHOP quite often, I usually visit a different location. I ordered the 55+ 2+2 with sausage. When my food came out they brought bacon instead of sausage. I told the young server and she apologized and said she would bring me some sausage. All good so far. She brought out the sausage and asked me to put the bacon on the plate so "they" could see that I didn't eat it. I let that go at first but as I thought more about it I was offended. I called her over and asked her who asked for the bacon, she said the cook. I said I'd like to talk to him. He was not available so the manager came over. Apologized and said they did not mean to offend. Then the bill was wrong and I had to get her to correct that. She tried to comp my food but I told her I was not looking for free food and only wanted what I ordered. Who in the world asks for food back after they made the mistake... read more

Service was fast and absolutely amazing! We were seated quickly, and our server was the best! Food was cooked to order and delicious. We had plenty of leftovers. We were in the party room. We will definitely be back. read more

We were seated immediately and served right away. However, after we got our food, we weren't really checked on after that. I had to flag someone down to get some more water and my husband was never checked on for refills of his ice tea. Also the pricing seems kind of ridiculous. We paid almost $60 for the three of us! Overall, location and service was fast, but wish we had a little more follow up while we ate. read more

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Perfect service! Food was amazing!! It was very clean! Staff was amazing!!! They treated me absolutely like family!! Would come again!!

Omggggg this sandwich was so GOOD!! lol It was very fresh & delicious! Despite being busy the servers were friendly and the restaurant was clean. read more

IHOP - Turkey Bacon Egg & Cheese - American Near Me - Covington, Georgia

The pancakes are the most delicious pancakes in all of pancakery if that is a word. And they have very good coffee and sides. Haven't tried the dinner menu yet, but look pretty enticing. read more

This is the best IHOP we have been to in YEARS!!! Great service, great food, and impeccable timeliness made this a wonderful experience!!!!

make sure you check your 2 go order before you go home everyone because they do leave stuff out! They are in such a rush to push you out the door that they don't even want to make sure your food is in the bag! read more

I go to the IHOP in Covington usually once a month. I normally get the Poblano omelette. Today, Sunday morning I head to IHOP. The hostess just looked at me. No good morning, no smile or how many, so I said just one. Waitress came by, again, no good morning, no smile. She had a nose ring and lip piercings. Yuk! I ordered the usual Poblano omelette. Since I've ordered this before I knew it would take at least 5-10 mins to get the food. Surprise! Within 2 mins the food is in front of me. I thought this is odd. It appeared to be smaller than normal, about 2/3 of previous times. Took my first bites to discover it was Luke warm. Now I'm wondering if I got someone else's order and had it been sitting under the keep warm lamps. Waitress never came by to see if everything is ok. When finished the waitress came by with the check and removed the plate, never asked how was it. At least the restaurant appeared clean. Went to the checkout desk to pay with credit card. The computer was broken so she had to take my card to the back somewhere. I better check the credit union tomorrow. I don't like my credit card out of site. Looks like IHOP is off my lists of places to eat. read more

I've always preferred Pancake to French Toast or even Waffles. And I'm definitely not a Crepe Crusader, but IHOP's glazed Strawberries and Vanilla Cream Crepes did intrigue me. I was warned by Management that mine were the last of the crepes available and perhaps not the most aesthetically pleasing. And here I thought the crepes were made fresh to order. Au contraire, Mon frere. Whether dining in Crepe Cod or Crepe Canaveral, the carpet definitely does not match the Crepes. Granted, it was by no means a Crepeful Dead experience, but the Bacon was apparently the victim of an unfortunate thermal event. As Crepe Hudson once reminded me in the HOP outside of Paris ... Texas "The only thing international about these places are the passports of the help". read more

IHOP - a plate of food with bacon, eggs, hash browns, and strawberries - American Near Me - Covington, Georgia

Food was better then most IHOP's but service was mediocre. Waitress was sitting down while taking our order then got our order completely wrong. She was nice and polite but it would've been better if she would've got our order correct. read more

IHOP - American Near Me - Covington, Georgia

This IHOP location is definitely one I would come back to. The moment you walk in you can tell it's clean and the staff greets you with a smile. We came here on a Sunday at around noon and we didn't have to wait at all which was nice. Our server was great! Very communicative and brought everything out at a timely manner. Our coffee cups were always refilled and food was so good! I would recommend the poblano omelette and the smokehouse combo. read more

terrible service time. Waited 45 minutes to even get my check. Seems like the employees come to hang out and play around instead of working. Food was bland and order was wrong. The floors were filthy. Overall an absolutely terrible experience. read more

Came out with thr family for lunch and hadn't been to this IHOP location before, so we gave it a try. It's right off the highway and shares a parking lot with Wal-Mart, so there is ample parking. The spots closest to the building were all full, so we thought it would be crowded, but it wasn't There were a lot of customers but still plenty of empty seats. We were seated immediately and our server came to our table within 2 minutes. We got our drinks and milkshakes right away and within 15 minutes of ordering we had our food. All of our meals looked amazing and tasted even better. Our server checked on us frequently and ensured we had everything we needed. The menu is full of new items and they did not disappoint. We had a meal with chicken and waffles that tasted really good. The cupcake pancakes were good too and didn't even require syrup. Oreo cookie milkshakes were perfect. I'll definitely come to this location again when I am in the area. read more

I really enjoy ihop,tha's why I'm so disappointed with the service we received this time. we waited over twenty minutes after being seated and no one came to take our order. customer who came in after us were being served who came in after we did. we had to flag down a waiter to take our order. we asked who was our waiter and they wouldn't answer. so we left soo disappointed it was the worst experience in my life read more

Came out with the family for brunch. Everyone really liked the food and the service was great. It's right off the highway and shares a parking lot with Wal-Mart, so there is ample parking. The spots closest to the building were all full, so we thought it would be crowded, but it wasn't. There were a lot of customers but still plenty of empty seats. We were seated immediately and our server came to our table right away. We also got our drinks right away and the food came pretty quick after that. within 15 minutes of ordering we had our food. Our server was very attentiv. The menu is full of new items and they did not disappoint. We will be back. read more

Service wasn't that great, we went around 2pm so the restaurant wasn't super busy. Our waitress wasn't very enthusiastic about being at work. We weren't given any refills (and each drink cost $3.50) and when our food was brought out, one persons food was still being made. We had no silverware and had to flag another waitress down to get silverware. 3 out of the 4 guests were almost done eating by the time the 4th persons food was brought out. Again, no refills. After we finished eating, we sat for close to 10 mins waiting on the check. And to my surprise it was $50 for 4 people (only 3 meals as one was split between myself and my son.) Drinks alone cost us $15, and again that was one glass each as we weren't offered refills! I know the cost of everything has went up, but $3.50 for a drink just seems ridiculous! Overall, I wasn't pleased with the visit. Service could be better. And food should be prepared and brought out at the same time. Food wasn't bad, portions seemed smaller than normal. Probably won't be back to this location. read more

the food was really good. our service was terrible. our waiter didn't seem happy to be serving us and seemed annoyed when we didn't have all our food. she came once to bring drinks and never came again. had to wait an hour to get seated as well. read more

Great experience after long day. Hot and Fresh Food, clean environment and Great Service from Friendly staff. Ordered between myself and husband, crepe combo, avocado toast and stuffed French toast combo. We like our bacon and our hash browns, a little crispier. My husband also forgot to specify how he wanted eggs. That being said, we didn't specify, received the standard version and didn't attempt to run the staff ragged w/ fixing mistakes. We enjoyed our meal immensely, none the less. Not sure about the lower ratings but after traveling and eating out constantly over the last 5 months, this was a refreshing experience and no complaints, just praise. I always check the reviewers, other reviews. Some folks cannot be pleased above the quality of their own attitudes. Take into consideration, the expectations to have, of an I hop etc. It's a franchise, not a Michelin rated restaurant. We would certainly eat here again. read more

IHOP has always been a great place to take the family, enjoy a nice meal, and not over extend the budget. My wife and I have always enjoyed taking the kids for pancakes and eggs and bacon and - well you get the picture. When the new IHOP opened in Covington we had to try it out. I mean, it's new, so that normally means that the management staff would want to ensure they are putting their best foot forward, right? Wrong! This IHOP sucked the first time we ate there and the second, and last, time we ate there. My wife and I tried this place just a week or so after it opened and found the food to be bland, service terrible, and the dinning area unusually cold. I had the Steak tips and cold eggs. Cold and eggs do not go well together. My wife had a steak, I mean dry piece of leather. It was barely eatable! Not one to complain, I just paid my money and left. Last night was the second time. My daughter had her mind set on IHOP for her birthday dinner. Why disappoint a 12 year old? This time we had to wait 20 minutes to get the drinks after we ordered them! Really, it wasn't even busy! The meal, if you want to call it that, came in a decent time and oh my - it was horrible! Cold pancakes and eggs, the omelet was burned! My wife had the steak tips that weren't even cooked through! My omelet looked like it had been dropped on the floor! Nasty, nasty, nasty!!! If you want IHOP, I suggest you skip this one and head on to the one in Conyers. Never had a bad meal there in all the years it's been open. read more

Having visited this location multiple times, I cannot recommend them to anyone. They are giving all IHOP's a bad name. From their SNAILS PACE service, to the inaccuracy of the orders, the freezing atmosphere, to the lack of cooking skill in that kitchen, there isn't a single redeeming quality in this restaurant. Even their menu is wrong, and they admitted that to me! Management is nowhere to be found. I will not be returning. read more

This is my second visit to the IHOP in Covington Ga and one thing I can say is that you cannot blame the franchise for the horrible service here. The staff is clueless as to what service is and at one point after standing at the register for 10 minutes I had to wonder if anyone worked here. Finally what looked like one of the cooks came from out of the kitchen and told the waiting staff that someone was here. I am from New York and I live in Pennsylvania and have visited many a IHOP in those areas. I had the sirloin tips with eggs and the food was at best warm. I waited another 20 minutes after eating for the check to come. So much for southern hospitality. I have heard things in the south are slower than normal but this was plain terrible. I only wrote my review after my second visit and realized the issues with the waiting staff here is common practice. read more

Quick dinner here. The pancakes were kind of doughy. How do you call yourself "International House of Pancakes" and then not even know how to prepare your "signature dish"?!? Hash browns weren't done right either. I really don't like it when I pay for food and it's not even as good as I can cook myself at home. read more

IHOP - American Near Me - Covington, Georgia

We stopped in as a family of 5 and I have to say, our food was delivered quick and was very good. The restaurant was very clean. The management and waitress were very nice and based on the past reviews I would guess that they have new management as we didn't experience any of the issues that are listed in the past ratings. read more

horrible service . sat here for an hour with no servers or waitress taking our orders or drinks. wtf!

This time it was pretty good. Last time it was a disaster. Khadijah did a great job food was timely and warm. P s sorry about the broken cup but she smiled and got another. read more

IHOP - American Near Me - Covington, Georgia

I waited on line for over an hr just to wait inside for another hr for food ..Understaffed Kitchen.... so if your in any kind of rush Don't come here to eat !! read more

They dumb ass fired me.. management fault and she dont know what she doing... she rude asf to customers and servers and doesnt enforce teamwork. I was doing all the work by myself and wouldnt help me but she picks and choose who she wanna help. Love the morning shift though yall should eat between 6am and 12 because thats the best time the management is better in the morning read more

We were there for breakfast this morning at eight thirty am. We waited ten minutes for a server to come by. Nothing! It was very slack in there. We finally got up and left. I didn't man to give the star above. You Didn't earn it. read more

So me and my family were coming back from a 8 hour long trip we stopped at Covington to eat ihop since it's open 24 hours. I ordered my food it took FOREVER like we waited at least 30 minutes. The waiter was nice she kept apologizing. We gave her a tip . And there was a big family next to us, they left right when we came. And when we left that's when they started cleaning there table. Omg how gross. There food is very good, Toast is BREAD. I hope you take a good decision going here. read more

Sat at the front door for 30 min waiting for someone to greet me. Was seen by a couple of servers but not once greeted. Guess cause I was alone and in dirty looking clothes, but I'm a trucker and I tip very well, but this place will never get my business. read more

Poor management (evening), doesn't care if you come back or not. Staff delivered wrong food to table then tried to serve to us.

Krista took care of this morning for breakfast. The food was delicious my grits with scrambled eggs and pancakes. My spouse had the veggie omelette, it was delicioso. read more

The IHOP in Covington there's one girl that runs the place without her I don't know what they would do

Stopped here on a long road trip with my wife, Kizzy is by far one of the nicest waitresses we've had anywhere.

This is the third time we have eaten at this Covington location and most likely the last. Both times, we waited about 15 minutes for our drinks to arrive to the table and between 45-50 minutes for our food. The restaurant was maybe 1/4 full on both occasions. We were willing to give the restaurant a second chance after our first bad experience but then it happened again. We won't be back. The manager was unconcerned about the bad service. read more

So I belive in giving places second chances. But this is my fourth visit to this location, husband loves ihop. Every single time there is over 45 min wait for food. Ok not a huge deal. But to top it off the food is f#@% up. This was definitely our last trip. Burnt pancakes and burnt sirloin tips. Taking a percentage off the bill is not sufficient, they need to hire better cooks. And I don't want you to fix me another plate because the same cooks didn't give a shit the first time they sent the plates out. What is going to change when they remake it. Do better. read more

IHOP - Ridiculous - American Near Me - Covington, Georgia

The few times I've been here on different occasions have been wonderful, the food is always on point the friendly service I get from staff is awesome, it nice and clean, I love it never had a bad experience read more

Ok, so walking in I thought this would be a nice lunch experience. The manager was nice enough to hold the door for us and we quickly were seated at our table. Anyway, we sat.... And sat... One waiter passed by with no eye contact or acknowledgment. Then another waiter passed by, same thing. 10 minutes pass by with no one even asking us what we'd like to drink. And another waiter passed by. It was getting really ridiculous... By the time the 4th waiter passed by it was 15 minutes of waiting and awkward stares at the waiter trying to avoid eye contact. This was the worst IHOP I had ever been to. I would have gotten better service with decent food at the Waffle House down the street. I really don't understand why someone who is trying to get tips for serving won't even come to a table and say hello I'll be with you shortly. Well this is my 2 cents. read more

I tryed this place for the first time last night around 8:30 not many people in there . Omg 15 mins never got our drinks then the girl come over and told us she had another table and the manager would bring our drinks. About this time I said hell with this place. We walked out no one even saw us leave too busy talking on the phone the manager was nowhere to be found. This place is a joke don't come here. We went to the Waffle House off 278 next to the Taco Bell. The service was great couldn't ask for anything better. read more