A shattered iPad early into our vacation was not ideal! (Because we all need a little iPad babysitter from time to time.). However, Brad was awesome. The iPad broke Fri morning, Brad had it fixed as promised within 48 hours, and we had it in hand Sunday afternoon. It took about 20 mins to get to Brad's place from Congress Hall. Not bad and even encouraged us to stop at Cold Spring Village one way (which was surprisingly fun). Brad was very responsive and a pleasure to deal with. I think the price was also very fair, probably better than what I would have paid elsewhere. He also kindly gave me a recommendation for an indestructible case, which is currently en route thanks to Amazon. Thanks Brad!! read more