I've been a customer of Performance for many years and done all my training with them. While they have an exception flight instructor staff, I no longer feel the company is customer-oriented. Recently they continue to raise rates on both aircraft rentals, instructor rentals, and club memberships - all while lowering benefits from these items. Aircraft are no longer equipped with autopilots, the GPS screen size was reduced to a size that is very difficult to use while flying, and there is almost no benefit to being a club member anymore. When inquiring about the reasoning behind remove club benefits, I was told these features were no longer possible with their reservation. However, I have used the same system many other places and these features do exist, therefore proving the "not possible" statement to be a complete lie. At this point, I don't feel like a valued customer to them. They are no longer customer-oriented, we are all just $$$ walking through the door. While they have exceptional instructors, I no longer recommend Performance to those who ask for advice on where to take flight lessons. read more
