Great office and staff! Dr. Lopez and Soraya (PA) care about their patients and are extremely…read moreknowledgeable.

What a joke this place is. Called and made an appt for my wife to have a bone density test after…read moreher Dr in San Antonio told her she needed one. Called and gave them the info and request on the phone. They said to come in on Monday at 940am. Arrived and the receptionist was rude, not businesslike at all. Just continued gossiping with her co worker. Finally, she asked what we were there for. Told her we had appt for bone scan to which she said to have a seat. After 15 minutes or so of listening and watching Mexican TV,,,she tells my wife they will not do it unless we are a patient of theirs. Geesh....Why did they not tell us this when we called and made the appt or right off when we arrived. To busy BSing with co workers I guess. Hope the actual Dr is better than the staff! Of course we had to go elsewhere.

Great service, Dr. Sanchez has never failed me as a doctor, on the last visit I had a little bump…read moreon the neck and I was worried, he said it was just a little infection and gave me my prescription, I haven't been sick ever since.

Waste of time! Doctor doesn't even take the time to examine you. Staff in the front are rude. Place…read moreis dirty.

Went in on Friday with a 5:30 appointment i had and the receptionist just said to sign my kids and…read moreeverything alright until she checked their doctors and she said that they had a diffrent doctor from there which i told her that couldnt be posible and due to that they couldnt see my kids she said that i had to call insurance to change doctors. well just called my insurance and she lied they have iram garcia and always had him well she just made me waist my time on Friday because they didn't even take them in and i had to cancel my appointment. All staff and doctors are rude and really dirty clinic!!

Such great health care professionals, they honestly care about their patients well-being. All the…read moredoctors and PAs are so nice, and wait times aren't very long.

So very disappointed. Twice already where I go in at 10:30 and they turn me away even though they…read moresay they close at 11:00. The whole purpose I chose this clinic is because they close late and have different locations. The whole purpose of a night clinic is to close as late as they say. I guess I have to go elsewhere. I don't have time to be running around at night to see who's going to consult my sick child.

I was a patient of Dr. Coimbra years ago and always spoke highly of this practice, even…read morerecommending it to friends and family. After moving back to Texas, I encouraged my daughter to establish care here as well. Unfortunately, our recent experience has been extremely disappointing. I carry two insurance plans and have never had copays for these types of visits, yet my daughter has been charged repeatedly without anyone being able to clearly explain why. We were directed to contact the new billing company, but they advised that the issue must be resolved by the practice itself. Since then, we've been passed back and forth with no answers and no resolution. I also requested to speak with a manager on two separate occasions and never received a return call. As a healthcare professional, I understand that billing issues can happen, but the lack of communication, accountability, and basic customer service has been incredibly frustrating. At this point, we will be changing physicians and I plan to file formal complaints with both insurance companies regarding the handling of this situation.

The biggest issue with this place is the never answer the phone. No matter how many times I call. I…read morealways end up showing up to the clinic in person to get an answer for whatever question could've been answered over the phone. In person or over the phone the majority of the staff is very rude. My first appointment, I waited 3 1/2 hours to be seen. In that time I spent in the waiting room the receptionist decided at the very last minute to give me the forms I need to fill out and then rushed me. She didn't even let me fill it all out. Once I saw dr Coimbra she spoke to me and actually cared what I had to say. I felt like she really listened to me. My second appointment, I went as a walk in. They take walk ins from 6p-7p and I got there at 6:10. There were people who got there after I did and were still seen before me. It was after 11 when they finally called me to the back. Again, the dr took the time to listen to me and helped me out. I didn't leave the clinic till 11:30. So make sure you clear your schedule if you have an appointment at this clinic. It's ridiculous. Doctors ok, but the staff needs some work.