Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

Excellent customer service and satisfaction. Wayne Whiteside is helpful and the installers are the…read morebest. Will keep coming back and highly recommend these fine folks!

Incredible selection and service. Don't shop the big box stores for those special purchases.read more

Do not recommend I specifically asked the salesman Keith if…read morethey used subcontractors. He assured me they did not. But they do. He brought over a thick sample of coretec flooring that I didn't realize was glued to a piece of wood. See photo. The actual floor is a commercial thin floor which was put over a black plastic on my concrete slab. It is so thin that it doesn't meet the casing or the door jams throughout the whole house. Coretec pro if you google it says it's commercial grade. My invoice has no price per square footage. In my hallway there is some sort of lip that came through. see picture . Do your homework . I would never recommend them

Kudos to the Floor Boys team for making my dream studio a reality. I knew I wanted a hard wood…read morethat wouldn't dent easily. Keith helped me find the right product, spending time in the store and loaning me samples to audition at home. Oscar and his team did a great job with the installation. When Oscar found the original product wasn't milled to spec, he stopped work right away, contacted the office, and they worked with me to find an alternative. The finished floor looks fantastic, and easily moving my studio furniture around (after decades of struggle on carpeting) is a dream come true.

Floor looks great! HOWEVER, after the company cancelled our original installation appointment our…read morejob became something that they worked at if they had time at the end of their day. When scheduled they showed up later than expected or showed up with no notice at all. What we expected to be a one day job took 6 days to complete. Because of the project delay and poor project management our garage will be empty and unusable for almost 3 weeks.

From the owner: Your Garage Floor Guys creates designs that bring your concrete to life. Our high-performance top…read moreof the line floor coatings transform your plain and stained concrete. With over 20+ years experience in the coatings industry we are ready to serve you!

Brett and his staff do excellent work. They have a full showroom with lots of flooring samples on…read moredisplay. They are professional and their prices are great. And they have won several awards.

From the owner: Carolina Custom Flooring is independently owned and operated with more than a decade of experience…read morein both the residential and commercial flooring industry. Our philosophy is to approach each project with a foundation of strong aesthetics design and functionality. We pride ourselves on our impeccable attention to detail, exceptional craftsmanship, and staying current with the newest products and technology available in the flooring industry. We have a showroom with a large variety of tile, hardwood, laminate, vinyl, and carpet to choose from, and we also offer installation services.

Dalla Company has done 2 projects for us. They tile our enclosed porch and patio. They also took…read moreout carpet and installed wood flooring. They have been great on both installations. There prices were good and work excellent. I would not hesitate to recommend them.

From the owner: Proudly servicing Lexington and the surrounding areas. We are a locally owned and operated company,…read morespecializing in bathroom and kitchen remodeling. Our main specialty is remodeling as well as floor installation and tiling work. We come to you with 5 years of experience from small jobs to big jobs. We stand by our work and strive to exceed your expectations. Contact us today! Orgulhosamente atendendo Lexington e as áreas circundantes. Somos uma empresa de propriedade e operação local, especializada em remodelação de banheiros e cozinhas. A nossa principal especialidade é a remodelação, bem como a instalação de pavimentos e trabalhos de ladrilhos. Chegamos até você com 5 anos de experiência, de pequenos a grandes trabalhos. Mantemos nosso trabalho e nos esforçamos para superar suas expectativas. Contacte-nos hoje!

Please please stay away from these people We actually hired…read morean inspector to review their work and he felt that the installation was so shoddy that this company would not have the skill to repair it .The carpet and tiling were not installed up to standard. They did not fix any problems even though I did give them the inspector's report

From the owner: The Flooring Department is experienced at floor installing, our crews are trained and evaluated on…read morea regular basis to ensure your complete satisfaction. Wood refinishing experts are the industry's true craftsman.

Wonderful experience! The Carlson's are wonderful to work with and really helped with every detail…read morein my design. They also connected me with the right trades professional for my job. I won't go anywhere else!

From the owner: Extensive Showroom: Shop where the Pros shop! We offer a showroom with the latest styles and trends…read moreto keep our members satisfied. We offer only first-quality products from national and preferred brands. Member Benefits: Our members benefit from installation referrals and no markups. With a member base consisting of hundreds of local trades professionals, networking is made simple. Sample checkout is available upon request as well.

These guys are awesome. Got straight to work and got it done with time to spare! Did what he said…read morehe was going to do and in the time allotted. David and his company didn't have to be watched after. They're motivated and provide a great job without breaking the my wallet. I definitely would use them again! Thank you David for everything. Scott L.

We just spent $500 to have plumbing redone which was leaking from an upstairs bathroom to a living…read moreroom ceiling due to improper installation. When I messaged Becker about the leak, I never got a response for more than two weeks. Now ai know why.

Very nice lady who gave me information for contractors. I really think her so much. Great business…read morewould love to do business with him again.

This is a review really for the small business that Carolina Wholesale recommended to me for…read moreinstalling the hardwood floors that I recently purchased from Carolina Wholesale. The two owners of this business, Carolina Quality Floors, do not have a website so I couldn't publish a review for them...so figured I'd go through Carolina Wholesale to do it. As far as Carolina Wholesale, I was very pleased with the rapid delivery of the hand scraped oak hardwood I ordered. I asked them for suggestions on someone to install it and they gave me Dan Allen's phone number. Dan and his partner, Jason Cass, own Carolina Quality Floors (not to be confused with Carolina Quality Flooring which apparently is another business in the area). We wanted to replace the terrible laminate that I had put in over Oak hardwood six years ago (biggest mistake I've ever made). Also wanted to replace the carpeting in our living room and master bedroom. I called Dan and he said Jason would stop out that day to measure the rooms. Jason was there within four hours, measured the house, gave me an estimate which was very competitive. Dan confirmed Jason's estimate the following morning and I ordered the wood on Tuesday afternoon. Dan said they could start the job the following week so as soon as the wood came in they picked it up and brought it out to the house. He checked the humidity of the flooring to see if it was within specs for installing the wood and it wouldn't have to wait a day or so to acclimate to the climate. Humidity was within 1%, so everything looked good. His crew started the job on Tuesday mid-morning. They worked room by room, moving the furniture, ripping out the old laminate and had to remove a duraboard that Lowes had put in (rather than pulling out the nails, Lowes just put a thin board over the previous subfloor - not good). They finished the whole job Friday afternoon. 3 1/2 days to do our living room, dining room, sitting room, hallways, bathroom and master bedroom. They moved all the furniture, put it back in place, installed the cover moulding and stained to match the floor where necessary. We have white moulding in most of the house but around the fireplace and entrance to the kitchen there is a reduction "T' type moulding that goes into our tiled kitchen. We've had a lot of remodels and small business jobs since moving here 13 years ago and this is the best crew we've seen. They arrived on time, were very friendly and each of the workers had a specific job...cutting, laying and hammering the hardwood in place, nailing the hardwood down, and removing debris. They finished our complete lower level in 2 1/2 days. They cleaned up after each day before leaving. Can't complain at all. If you are looking for hardwood or tile I highly recommend these guys. Dan Allen/Jason Cass carolinaqualityfloors@gmail.com Dan - 803-760-3027 Jason- 803-448-8839