I did not like my experience with this business. It took a very long time to complete our yard work. We signed a contract and agreed to complete our yard work in two weeks. At one point we had to call the Owner due to incomplete work. We requested extension on our driveway and his response was "I forgot to tell my employees". He informed us we would be starting our concrete on a specific day, I cancelled my plans and waited at home for them to come and they didn't show up. I asked my husband to contact him because of how long I was waiting and this guy tells my husband they were gonna delay one day due to his mistake of not informing his staff about our driveway extension. When the concrete was complete, there was a crack on the side and they told us they couldn't fix it. We paid 12k on that concrete, and they are saying they can't fix it. The level of unprofessionalism this guy had was unreal. When we would let him know we were leaving and asked if they needed anything, he would joke and say he wanted food or pizza. It was completely unprofessional. He did not communicate with us, some days he wouldn't work on our yard and he would not tell us why. There have been several occasions where we just wait at home waiting for him to come and he either gets there very late or doesn't show until we contact him. At this point our yard has not been completed, and it has been about a month. Our yard is a mess and our plants and bushes are dead because they were pulled out and left on our yard. I am very unsatisfied with this business, I will not be calling them back for any yard work. If you want someone who will communicate with you or at least give you a heads up, I would 100% NOT recommend!! I would take my business elsewhere if I were you! read more

They are out of business. I was contacted by another gardener to inform me that would be taking over for Richard who was moving out of state. read more

To: Richard A. Jerez ieLawnPros 909-918-4627 Lawnpros.richard@gmail I hired Richard ieLawnPros huge mistake for the installation of Retaining Wall, SOD install, Edging, Modern Concrete Pavers, and Hunter Sprinkler System install for irrigation because of this (5) star professionalism. At first he was very professional, took measurements, provided a quote, signed the contract then started the landscaping,  but then came the worst. Once the contract was signed it was a bait and switch because thereafter I experience Tardiness, Lack of continuity, Sloppy Work, Left a Mess, Lack of Communication. I have attempted to reach out to him to try to resolve at the lowest level and have given Richard over a year to complete the work. He has plenty of time to avoid this incident and the problem has not been resolved. I am in the process of filing a complaint with the Department of Consumer Affairs, California Architects Technical Committee, American Society of Landscape Architects, Better Business Bureau, California Contractors State License Board. Note:  If he ask for you to pay partial or full please do not; as he may say he needs it to start the work. He admitted to me sometimes he is unable to pay his employees on new jobs.  I felt confidence in paying him ahead of time because of the Yelp reviews and look where it got me. If you have any questions or want more information about my experience please do not hesitate to get in touch with me. read more

See all

I contacted Richard from IeLawnPros about our backyard we need it advised before I call them I call several companies, Richard call me and came to see the backyard in little time, he did some measurements same day send me a PDF with pictures of what my backyard may look like! Well I do not regretting contact Richard from IeLawnPros, they are professional his crew are awesome very professional they make sure we were happy and they really know there stuff! I gave them a 5 start in everything they made my backyard my dream backyard it is perfect! Please give them a call you will not be disappointed read more

See all

Richard ieLawnPros did not complete the work efficiently and effectively . I am very disappointed in the quality of the work. Pictures are attached so you can see work completed. If anyone has had any problems please message as I formulating a claims case. Thank You -------- The email below describes the list of events... To:lawnpros.richard@gmail.com Hi Richard, Since my last email in September 2020 you came and fixed the concrete stepping stones in behalf of your contractor by sawing and stabilizing. It's unfortunate that they experience such tragedy to their family that resulted in September of 2020. It's now February 16 , 2021 and I haven't heard back from you. Pending items include Grass shrunk because of watering rainbird scheduled improperly set by your coworker. This resulted in divet lines - Drainage Pipe , not working properly , maybe clogged. I have to continous clean it out because if mud since the pebbles and edging us not installed- Stepping stones edging is not installed along with mexican gravel- Grass installment of grass patching- I have added pictures to show and highlight where we are at in completing the project. I have been patiently waiting please let me know how we can proceed in completing the project. In the process of switching telephone providers email is my way of communication. Please outline the steps via email so we can complete step by step and time frames so I can manage the expectations before we start any work. Regards, ---- On Tue, Apr 27, 2021, 6:22 PM Lawn Pros lawnpros.richard@gmail.com wrote: Ernie, I was supposed to have it completed but have had a hectic 2-weeks. I have not forgot about you property and will reach out to you when I can get started. Always Serving, Richard A. Jerez ieLawnPros 909-918-4627 Lawnpros.richard@gmail.com ------ On Sun, Jul 4, 2021, 10:29 PM wrote: Hi Richard ,I have not heard from you . Please respond by this week. I'm trying to resolve this issue at the lowest level without arbitration.  The side of the house is my concern. Incorrect slope and  grading. Adding to it was when the timers where not set correctly that resulted in shrinkage. It still looks like a ditch . I'm not a professional , should it be evenly slopped away from the house? We need to check the drainage because as well remember during rain it does not drain properly , I sent you pictures some months back. Next month will be a year since we started the job .Regards read more

See all

Came once and did a good job. Disappeared after and has been unresponsive ever since. Unfortunately I can't recommend this business to anyone. read more

Reposting another users review because it describes my experiences with Richard and IE Lawn Pros perfectly. Such a waste of time and truly unprofessional. He just stopped answering his phone and won't return messages regarding the work he quoted. Avoid this company. "Would not recommend this company at all. Very unreliable, and uncommunicative. They gave me a quote on, and an estimated they would be able to complete the yard in two weeks (for a one day job). Richard appeared very professional as he came, quoted me, and emailed me a copy of the quote right after he left my house. After that we never heard from him again. Attempted to call reach out to him several times with no response. Richard never bothered to inform us that he wouldn't be working on our yard. It would Have been nice to hear from him, even if it was to inform us that he would not be able to do the job. This is completely unprofessional, especially from someone who claims to have been in customer service for over 20 years. Richard never answered our calls and just completely ignored and "disappeared." Anyone with any customer service knows this is the worst thing you can do to clients. Even if you can't serve them, inform them of that. Good luck running a business if you can't even handle clients. Basically we wasted two weeks waiting around for this guy (our fault) and it set our whole time frame for completion back. If you're looking for a RELIABLE company, this is NOT the one." read more

Super service, great price, personal attention. I am so excited to have IE Lawn Pros working at our home. Our front yard had gotten out of control and our back yard needed to be designed and done. Richard came and spent a couple hours with me talking about our needs/wants for our yards. He came up with some great ideas and gave sound advice. We received a professionally drawn design to review before the quote was prepared. Once the design was approved, we received the quote to review and approve. The design was far better than the 3 other companies we had look at the yard and it was less expensive. While the backyard is in the works we are having our front yard maintained. The first visit had our front yard looking better than when the builder put it in. If you're in the Inland Empire and need your yard done, give them a call. 10/10 recommend! read more

IE Lawn Pros made my backyard project EASY and FAST. When I bought a home in Sundance and realized that I had a year to replace my dirt backyard, IE Lawn Pros stepped up the the plate and provided easy and cost effective options to choose from. This company is definately a worthwhile local business to support, and being that the business is located in Beaumont, Law Pros knows all of the INS and OUTS doing of making your property look great without gauging you with their prices. I highly recommend Rich at lawn pros as the person to see for your landscaping needs! read more

ieLawnPros are simply the best!!! Richard is extremely knowledgeable, honest and professional. I hired them to cut and trim the front of the home and was so happy with their performance, I had them install a new backyard lawn, sprinklers and riser. I absolutely love it! I have recommended them to family and friends and will continue to do so. For quality, price and honesty - ieLawnPros is it!!! Don't look any further. read more

I recently let my yard get a bit out of hand as my lawnmower is currently out of commission. I looked up a lawn service and found Richard and ieLawnPros. Since I was in a pinch and Mother's Day was coming and I wanted to get my yard looking right for my wife. I originally reached out to Richard for his lawn service and due to conflicting schedules we couldn't agree on a time. Richard was nice enough to give me a referral to another local lawn service however that didn't work out either. I reach back out to Richard and ieLawnPros and explained my situation that I needed my yard done before Mother's Day. Richard, being the professional, understanding man that he is made a great exception. Due to the circumstances Richard was willing to care for my lawn on a day against his scheduled availability. We met at my house after work and he got right to business. It was an amazing experience for me as we are first time home owners learning the ways of the lawn. Richard did the entire yard with great energy and effort. His business is highly recommended to everyone in need of professional lawn care. Not only is he professional. He has a human element to him that makes you feel like he gets you. Much appreciated Richard. Keep up the good work. read more

Impressed with Richard and his team's work. Recently had my yard re-sodded by them. Very reasonable price and great results. Will keep them in mind when I'm ready to give my front yard a makeover. - Greg T. (Beaumont, Ca) read more

ieLawnPros - The before photo - Lawn Services Near Me

See all

Quick response for a leaky irrigation. They gave me tips on maintenance for my lawn. Even went as far as setting my sprinkler timer as a courtesy. I've used them for a project and their general lawn care. Highly recommended read more

Well I cannot believe the unprofessionalism of this company. I originally got an estimate for $700 then he realized he gave it to me for too low. and said it would be $1500. My husband initially said no but after arguing I won and called Richard back and told him I wanted the job done at this point he told me his gut instinct was he was going to pass on the job ...how unprofessional is that even though i was willing to pay his full price. Now I've lost a week and looking for someone new. read more

Upon contacting Rich for my landscaping needs he responded efficiently and professionally and provided a value that was unmatched. I needed some work done in my backyard and a redesign in the front yard and he offered superb ideas and was able to execute the project that same week. I now have a front yard that has been transformed from what it was and now enjoy each time I walk by my yard. Thank you again ieLawnPros! read more

Received a competitive quote for sod and a sprinkler system. I had to call them back to fix water pressure on the sprinklers. They also installed my drip line system which was just a cheap hose that exploded due to water pressure. Had to call a second time since sod was dying due to the sprinklers not giving enough coverage. Planter bed borders not straight like I asked with bender board, sprinkler heads so high and crooked you couldn't mow over them. Biggest complaint was the sprinkler cells leaking non stop, causing mud. When I called and asked to repair I was told there was a death in the family, only to never get a call back after multiple messages. "Warranty" on work was worthless. You get what you pay for. After all the repairs and digging I've done myself I should have just paid more for a more reputable landscaping company. read more

This Guy just basically disappear, Not answering our call, email, text. I mean what's the problem if you don"t want to do the project, Just inform your customer and we can move on. Not reliable at all. read more

Richard was next door performing lawn service when I met him. I asked him for an estimate for trimming oleanders and lawn service. He gave me a very good price and I hired him. My previous lawn service was increasing price and service was going down. Richard arrived and was working on the oleanders but stopped because he needed additional equipment(because the former gardners did not trim half of the oleanders. He returned the next week and finished the job. I recommend him and his service. read more

I am very happy with the service I have received from ieLawnPros. They are reliable and have done a great job on my weekly yard work. Very affordable. read more

Richard was very friendly and professional. He promised and delivered everything he said he would do. My backyard looks amazing. So happy with his work. read more

ieLawnPros - Lawn Services Near Me

See all

IeLawnPros is great. I was struggling with my previous lawn service company. They would skip service days and were very unresponsive. I contacted ieLawnPros and the owner Richard responded to my request quickly with a competitive quote. Richard is easy to get a hold of, detail oriented, and payment is very easy. He never misses a service day and if he has to reschedule he will contact you by text. I highly recommend him. This is my 3rd lawn care provider and he is the best. read more

Richard was amazing, I had contacted him for lawn services as we have not mowed our lawn in over a month due to our broken mower. He messaged myself right away and continued to update me as to when he would be able to come out and he provided me an estimate at that time as well. Upon his arrival he was professional and understanding as we went through what services my yard needed. He then spent two hours completely cleaning and fixing our yard for an excellent price . He also followed up and checking to see if we needed any other services. I would highly recommend him to anyone looking for lawn care. read more

Amazing work! Thank you so much for helping make my yard look great. I will definitely be calling him sgain

I called Richard to replace some ground cover and he gave me great advice on what plants to replace with. I think he has a good creative side and very good at executing it too. The drip system enhancements he made are fantastic. He gave me great advice on other parts of the lawn, too - fertilizer, pruning, watering tips - nothing that cost extra, and it was very helpful knowledge he shared. He is very easy to get ahold of and pleasant to work with. His team was hard-working and very conscientious in its clean-up. read more

Our experience with Mr. Jerez was nothing less the professional! He was very knowledgeable and answered all of our questions with wisdom and integrity. We're looking forward to working with him again in the future. read more

I was very amazed at the amount of knowledge that Richard knew when it came to keeping my yard organized, hydrated and maintained. He did such a good job and I would recommend his work to anybody. He was also on time and very communicative with me on issues or changes. Great work, and can't wait to call you on my next project. read more

Thank you so much IELawn Pros (and Richard !) for your professionalism and getting out to my house so quickly ! I reached out to IELawn Pros on a Sunday afternoon desperately needing to fix my front and backyard , I had weeds and it was looking a hot mess , let's just say my neighbors weren't too happy !!! Richard quoted me a super reasonable price and WITHIN LESS THAN 24 HOURS , Richard was getting to work and fixing my yard ! Thank you x100 IELawn Pros for your kindness and speedy lightening quick help ! I definitely recommend you reach out to Richard , thank you again IELawn Pros !!! read more

Would not recommend this company at all. Very unreliable, and uncommunicative. They gave me a quote on, and an estimated they would be able to complete the yard in two weeks (for a one day job). Richard appeared very professional as he came, quoted me,and emailed me a copy of the quote right after he left my house. After that we never heard from him again. Attempted to call reach out to him several times with no response. Richard never bothered to inform us that he wouldn't be working on our yard. It would Have been nice to hear from him, even if it was to inform us that he would not be able to do the job. This is completely unprofessional, especially from someone who claims to have been in customer service for over 20 years. Richard never answered our calls and just completely ignored and "disappeared." Anyone with any customer service knows this is the worst thing you can do to clients. Even if you can't serve them, inform them of that. Good luck running a business if you can't even handle clients. Basically we wasted two weeks waiting around for this guy (our fault) and it set our whole time frame for completion back. If you're looking for a RELIABLE company, this is NOT the one. read more

They pay attention to detail so well and very professional. I like my lawn every time I step outside. It used to be awful before I signed up with LawnPros. With them I feel money well spent.. I recommend to all my family and friends!! Keep up the good work guys!! read more

i am very disapointed in this company. i talked torichard and set up times to do my front lawn. they were supposed to come every 2 weeks to start. they came on a mon the first time and did a very good job. on time and got my front yard looking great. then in 2 weeks they never showed up and i left many messages and called many times to see why they never came back. i never got a responce from my many attemps to contact them. i would not recomend them at all. i would consider that undependable. read more

Prompt, courteous, reasonably priced and professional. What more could you ask for? They care about your reviews and it shows.

Great professional service, good attitude, clean personality, and very reasonable prices, I will definitely recommended.