Lived there three years. Outdated. Mouse infestation. Ripped off my security deposit.read more

Just went and looked at a 3 bedroom apartment. They claim it is 1604 square feet. There is no way…read morethat apartment was 1604 square feet. It smelled inside and the whole building is very old. There is no way we could put a king size bed in the master bedroom and still have room. Damaged floor in one of the closets and the person that showed me the place said...we are not fixing this. And the front door to the apartment.....completely scraped up a quarter of the way from the bottom. There is a reason these apartments are so cheap! The units are old, stink and are depressing. Sorry won't be renting here.

Amazing staff and beautiful apartments. Management is professional but most importantly caring. You…read morecan tell they love what they do. The grounds are kept clean and luscious all year round and they have outstanding amenities! Any issue we've had in our apartment has been taken care of by the Maintenance Team promptly. We are happy to call Thornberry Woods our home!

Of all the apartment complexes we visited in two months, this one truly showed the greatest…read morehospitality, and perhaps the most features I have a luxury apartment. Their prices are on the luxury end, but for that, you will indeed get luxury service, luxury accommodations, and enjoyable place to call home.

This was the reply very lackluster. Didn't offer any attempt or suggestions to try and see what…read morethey could do. We do not have any managed apartment properties in our database that match your criteria.

I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

My first review of my living space! Let's dive in…read more 5 Stars for Location: For the price you get, this is a really HOT location. I would even say very user friendly if you have a disability. A LAKE in-front of apartment. A beautiful park(Wooded area, Tennis courts, BBQ Picnic sheds, Volleyball court, baseball field) and a Golf course across the street! Great grocery stores, Gas station, USPS post office, Pharmacies, Restaurants list goes on... less than 5 minutes drive. Best of all, it's on quiet streets. You get no noise from traffic. 5 Stars for Building Amenities: On Every floor: trash chutes and laundry room In Every building: Storage rooms(affordable) and recycling bins. Mail area & Lux Locker rooms. The lockers are a beautiful addition, for any large packages you don't have to go to the leasing office anymore. The Lux locker system texts/emails you a code and you can retrieve your item 24 hours a day, 7 days a week, in your building. Extremely convenient! Nice onsite gym & Pool, I don't use it much since I utilize the beautiful park daily! 5 Stars for Floor Plan/Layout: We moved from a HUGE house and were concerned how we will adjust in a small confined space. It was no problem at all. The floor plans are very intelligently laid out. I use 95% of all my apartment! Open plan with lots of storage space. Lots of sunlight if your apartment, if it is East facing like mine, I can't speak for the rest. The lake views are simply amazing, even my bedroom has a lake view! The His & Hers closet are excellent, my first 1 bedroom apartment that has this feature. Bathroom and Kitchen, both have alot of space... you will see from the pictures I shared. 4 Stars for Quality/Luxury: Disclaimer: I moved from an almost brand new, huge and luxurious southern home. I know luxury at a different scale. The kitchen I got, post the upgrade, can definitely be classified luxurious. A month after we moved our kitchen counter tops were changed to black granite. Our dishwasher was extremely noisy and was replaced. I would highly encourage you to get your kitchen upgraded if you are offered that(it's free). It is worth the trouble (honestly it was actually no trouble at all), especially if you spend alot of time in your kitchen, like I do. The bathroom, cabinets are luxurious, but that's it. Our Mirror came with 3 large black spots, I don't mind it though now. The tub and bathroom counter tops weren't in good condition. I requested them to paint both, and they did fulfill my request. I was hoping for a nicer bathroom counter top... since the apartments are called luxury :S The bedroom, very quiet, we sleep peacefully. BUT, we used a space heater. The heating HVAC was too loud for us. Now in summers the same HVAC doesn't make the same level of noise for cooling.. thankfully! We were concerned what we would do in the summers. However the heating was a no-no, so at night time we would shut it off and use a space heater. We already owned a space heater so didn't bother to ask the maintenance staff about this, maybe they could have fixed it? Overall: the wooden floors throughout the apartment make cleaning a breeze! The quality of closets is ok, Not luxurious, but use-able. 5 Stars for Staff: I have mostly worked with Christina and absolutely loved working with her. Very professional and actually smiles(LOL). I have lived in alot of apartments but the leasing staff is never this friendly, really. The maintenance staff is a gem! They are a bit lean on the # of maintenance folks considering the size of the community. But I will still say they do complete the maintenance requests timely enough, if not I don't mind calling and giving friendly reminders ;) 5 Stars for the residents: Very diverse pool of residents! It's almost feels like attending a peace conference. Family friendly, pet friendly, quiet and safe. I will make a point, in winters you can smell some spices in hallways and elevators due to trapped air circulation. But it stopped bothering me after sometime. As long as my apartment smells like how I would like it to smell. Some residents have been living here more than 20 years... I think that speaks alot about how much people like living here. Additional Notes: We rented this apartment for short term, 7 months. This was probably the only one that offered a 7 months lease, or anything shorter than a year within the area. Major plus. Now when you go month-to-month it gets VERY expensive. You pay $300 per month for every month to renew, plus a steep rent on top. Keep this in might when determining the duration of your lease. Major Minus. Long review! thanks for reading!

Have been a resident since 2018. I recently welcomed my son to the world. That being said it is…read moretime to move on and find a bigger place. I inquired about early lease termination for this reason and of course got the corporate jargon answer. So let's get into the details of what it means to live at Twin Lakes. The bad: In our particular unit there is a often times the smell of cigarettes and marijuana coming from our bathroom. It is probably coming from the vents. There will be young adults smoking marijuana by the lake which you must walk through on dog walks and to get to your car. While they say that this is disallowed they will simply say that can't control smoking outside even though in the same breath they claim that they will charge for such problems. It is an old building and mice have made its home here as well. I have had one in my apartment, sent pictures to the office of them in the lobby and there are carcasses of dead mice by the door. During peak times it is impossible to shower as hot water runs out quick, and a more annoying issue is the water pressure. There is a 50/50 chance that the water will come out of the spout after you come home from work to make dinner or take a shower. Elevators have regular issues, I have been stuck on multiple occasions and often times they are out of service. The doors sometimes do not open so you have to manually do it. Laundry machines are $2.25 per wash and $2.25 per dry. You will spend very quickly $200 per month just on these fees. You must add extra time to the dryer for an additional $.75 as the regular time mode will leave your clothes wet still. You will often times be charged and the machine will not take so you must pay again. Sometimes one load of laundry will cost you $8.00. Over the years the fire alarms of gone off quite frequently, night/day winter/summer doesn't matter. To me this wasn't a big deal but if you have a baby as I shared, this is not only unpleasant but a danger to developing kids. You will be told to sign up for some package locker and pay some $80/year but no delivery courier puts it there. Instead they are left on the floor in the lobby. The good : The location and the maintenance staff. They do what they can with what they have. If you are a single person and don't intend to spend much time at home then this place may work for you, however if you consider the price it is certainly worth going anywhere else

Love this location. Very spacious apartments and comfortable. Parking is a little crazy but…read moreeverything else is great. We have great neighbors and they are always update the outside and insides of the apartment. Left westmore apartments in lombard and wish I would have moved here long long time ago.

We have lived here for almost a year now and it's my favorite apartment I've been in. It has a…read morehomey feel. The price is great for the location and the property is well maintained. The owner takes great pride with the landscaping. There are beautiful fountains and plants all around the property. Maintenance is extremely prompt. The appliances are updated and the freezer has an ice machine. We are very pleased and plan to stay another year or two. Central AC, baseboard heat, perfect amount of space. This is a very diverse community. There is a wide range of diversity from age group to ethnicity. Everyone I've come across is extremely nice and personable, I can honestly say I have zero complaints.

I lived at tgm willowbrook apartments for five years and loved living there. The location is right…read moreoff of kingery highway but it isn't loud and you don't hear a lot of highway noises. I love how there is so much open yard space and trees by every apartment. There is even a park nextdoor with a walking path, fishing pond with fountain, and playground. Pets are allowed so you will often see neighbors walking their dogs. They have lots of different types of apartments but I lived first in a one bedroom and then switched to a two bedroom- both had gas stoves and remodeled/great quality kitchen. The shelves and everything were sturdy and things rarely broke. If something did break or not work I could call maintenance and they were so nice and usually there by the next day. The only problems I ever had were a few times in the spring I got ants in the kitchen and you have to wait til wednesday when their exterminator can come but if you ask in the mean time they will drop off traps. Also it's coin laundry in each building ($1.25 load), and sometimes those machines broke but if they did you call the number on the machine- they do take a few days to come but if you ask they will refund the money you wasted on that load and you can ask tgm for a temp key for the day for other buildings to use their laundry (you just give them an id while you have the key). Tgm uses comcast or at&t I believe and allow dishes but it depends on if they can put it in certain locations by your specific apartment. The walls are white or this light brown color that I'm not a fan of (you can paint but must paint it back before move out) and there is a light brown carpet. The carpet is like any apartment complex, kind of cheap- but every year only if you ask, you can request a free carpet cleaning when you sign your new lease. They have a 24hr gym that is spacious and not often too busy. There is a trainer Tim that works there that is amazing! They have a two tennis courts that are kept somewhat in good condition. There are gated areas to let dogs run free around the complex and tons of free poop pickup bag stands. They have two pools- one is right by the gym but it is very very very tiny. The other larger one is by the clubhouse and is a decent size and only a few times in the summer will you have trouble getting a lawnchair spot. The clubhouse has key fob entrance (just like gym and pool) and you can bring however many guests you want. The clubhouse and gym have free wifi. The clubhouse sometimes has your packages to sign out or the driver may just leave them in your mailroom by your apt, but I've never had anything stolen. The clubhouse has nice mac computers but you can only access them at certain times and I often had problems with them- I couldn't login, I couldn't print (no ink or paper), a mouse was missing, etc. if you ask sometimes they can fix the problem. The staff are hit or miss- some are super friendly and helpful, others are flat out mean/rude and act annoyed if you ask any question. You just learn who to go to for assistance. When we resigned our lease or moved out we never had any issues. We even got some of our deposit back. Parking is free for you and guests and there are always spots available. You can grill if you keep the grill a good distance from your patio. Your bills are nicor gas, aum, commed, your internet/cable, and rent only. The train station is about two miles away in clarendon hills which is a cute little town with nice restaurants and things to walk to in the summer. There is a jewel within walking distance as well just a few blocks away. Tgm is great about plowing and salting in the winter. There are large outside dumpsters for trash close to every apartment. I honestly loved living here. We only moved because of a nearby plant that the news shared was putting out extra pollutants and chemicals in the air, but I heard it recently closed. I would definitely recommend Tgm to friends and family.

You're looking at about 2,000 for a one bedroom one bath with W/D (around 800sqft) and about 2,700…read morefor a 2 bedroom 2 bath with W/D (abt 1,100 sqft). The high prices are because of the area and supposed amenities. For the location near grocery stores, the hwy, and the train on top of the amenities it makes sense, but to be honest it not worth it for the money anymore. Amenities are not maintained well and/or have very restrictive hours. The apartments are not well insulated so your utilities are typically really high no matter the season. The increasing amount of prohibited items on patios is getting out of hand. No rugs (even outdoor ones I guess), lights, bikes, storage items, drapes, or grills are allowed on your patio. You are however allowed to grill if you are 100ft away from the building. For 2,700 a month the inability to decorate your patio or store your bike out there(because the storage included with most patios is no where near big enough) is very disappointing. They put in communal grills to make up for the change of no longer allowing grills on patios, but theyre only close to the leasing office, so you'll have to walk a ways to get to one. They try to offset many downsides with outdoor movies and free donut day every once in a while. In regards to amenities: Gym is 24/7 and equipment is fine, but I really don't thinking its cleaned very well. Every time I go there is hair and dust all over the floor, which is disgusting because they have an area with yoga mats where you are very close to the ground doing your work out. The bathroom in the gym is connected to the pool and its not well maintained either, everything in there is falling apart. Pool next to the gym should be heated when weather drops below a certain temp, however it's not. The main pool was "down for maintenance" the first day it was advertised to be open for the season. They gave no notice other than a small sign taped on the gate. It was down for a while, which is interesting since they had plenty of time prior to it opening for the season for things to get fixed, as the weather had been good for a bit over a month. Sand volleyball area is not maintained at all. There is always goose poop, garbage, or other stuff in there that makes it unusable. There is a dog park that is again not maintained. There are tons patches where there is no grass just dirt, so when its slightly damp out your dog will be a muddy mess. There is supposed to be two tennis courts but one is always locked. Feels like the movie theater is just for show. You really can only use it on the weekends because it's only open during business hours and trying to get a hold of people in the leasing office to make an appointment is next to impossible, I suppose if you email them or go in person you might have better luck.

The management and and maintenance staff of Winston Oaks is far superior to most apartments and…read morecondos. The Landlord is very responsive and involved in the upkeep and quality of the residents who live in the complex. The residents are helpful and look out for one another and the safety of everyone. The complex has a mix of families and roommates as well as ages and races which makes the environment welcoming. The condo space itself is well cared for and extremely spacious. Living in them 2bd 2ba unit was great for our family of 2 adults and 2 children and cat. The storage space and remodeled kitchen made them unit extremely desirable which we would have stayed in the complex if we did not have another little one on the way. If you are looking for a centrally located, well cared for and inviting place to live I would highly recommend Winston Oaks.

We have lived at Winston Oaks for over 6 years now and have nothing negative to say about this…read moreplace. The units are very spacious and well maintained. The owner is quick to resolve any issues. The location is ideal for shopping and dining.

Patrick F's review is as accurate as they come. I have a garage spot so I cannot comment on the…read moreparking, but I wouldn't be surprised if that's handled poorly as well. $1600+ = no garbage disposal, no automatic ice in fridge, only one switch in bathroom (hope you like the fan on even when just getting ready), rude management, and hot water that takes forever in kitchen. Maintenance crew has been nothing short of amazing though! Every request I've had has been taken care of promptly and professionally! So the one star goes to them!

Beautifully renovated apartments. Beautiful landscaping in the spring, summer, and fall. Overall I…read moreliked my apartment. But everything else needed some work... The new addition of the package kiosk is nice for those who leave work after the office is closed. Lived there for a year, but the cost of a two bed, two bath was steep. When moving out, my roommate was considering moving to a 1 bed,1 bath and rent was so high, it was only $200 off from what we paid for the 2 bed, 2 bath. I get rent goes up every year but... If you can afford to live here, it is very nice. But for what I paid, I would expect 1. warm water in my kitchen sink: it took more than 10 min to go from freezing to luke warm 2. have better water pressure: good luck washing your dishes by hand if you choose. 3. have my maintenance requests taken seriously: I complained about shower water pressure and heating time multiple times, and it wasn't until about 2 months left in my lease until it was ACTUALLY fixed. The bathroom sinks and kitchen sinks still took forever, as previously stated. Was always blamed on being an "end unit" 4. You would think maintenance would check the heating units every winter, as it wasn't til we had fishy smells for a week that maintenance said "some part in the unit dries up and causes the smell, it happens every year" well ok.... why don't you check it every winter before it happens? 5. fitness equipment: the treadmills are an injury waiting to happen with sticky conveyer belts and Swiss balls that look like they haven't been replaced since the apartments were built. The cable column is new and very nice. 6. Appliances: the refrigerator hands down sucks. Could never open it all the way because it was placed right by the wall. Can't adjust shelves reasonably. Freezes food a lot. 7. Heating and Air conditioning: one room will be really hot, one will be really cold, one will be fine. You will have to decide who suffers. 8. Parking: people park like a-holes, if you have remotely a new car- only park as far close to the curb in an end spot or rent an expensive garage. 9. You hear a lot. I could hear dresser drawers close in the unit above. Every morning. At 6:45 am. 10. Residents with dogs don't pick up after their pets outside in the grass area. Have stepped in poop multiple times. I rated the place high because I did like my apartment. The list is just suggestions to make living in the apartments and cost worth it or for potential renters to address. I'm sure not everyone experienced these things, but it's a warning that it MIGHT be an issue.

I have truly loved living at Burlington Station.  I sold my home in Hinsdale and was not sure how I…read morewould cope with apartment living while I figured out my next move. I LOVE IT...thanks to this amazing place. The building, amenities, and location are stellar!  And of course, Cara and Autumu maintain it so well.    It has been SO FUN living here. It is super clean (smells great) and has everything you can possibly need. The same developer has a new building just opening in Westmont as well. I am sure that is amazing too. Everyone that visits me is just amazed with how wonderful this building is...TRULY! And the location is so cool...walk to everything! I wish I could stay but my life is sending me to Florida.

I have to say living here was the best decision!!! Staff is amazing, location and amenities are…read moreterrific. Everything is so organized and I just love all the events in the building. Our dog was pet of the month, they have a book club, special events such as yoga on the deck. Living here does not feel like your living in a typical apartment complex. When I walk thru the front door it's "Home". Love this place!!!