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    These are samples that I found while I was waiting for their customer service rep
    Darnell F.

    I am trying to figure out if this place is the right place to go to get my Pre Check application done. My sister took my neice here to get hers done but when I walked inside it was empty. I guess the only person who was working was already dealing with a customer. I just had a few quick questions for them to answer but no one was available. Today I was inquiring online to see if they had a phone number so I could call and get my questions answered. Surprise. There was no local phone number. My main question was how long does it take to get approved for the Pre Check. When I called the 800 number it had too many options I had to choose so I hung up. Apparently it's supposed to take up to 2-3 weeks for approval. Not sure though. Maybe someone will respond to this Yelp review. If anyone can answer simple questions they should be able to. Thanks in advance.

    Company Hours
    Alex W.

    I came here for my TSA pre application. There was no one there and no wait. I had a reservation and was taken in immediately. Here's a picture of the companies hours. I felt like it was hard figure when they were actually open!

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    2 years ago

    Second time I made an appointment at north miami office nobody is here empty office. Drove an hour disgusting

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    2 years ago

    Very fast and efficient. Great customer service they take care of you. You're in and out no long waiting that was my experience.

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    5 years ago

    I should had rely on the other reviews posted here. This establishment is a joke. They cancel the appointment last minute.

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    Ask the Community - Identogo

    Review Highlights - Identogo

    Had to "check-in" from outside because cellphone use is prohibited inside the facility.

    Mentioned in 3 reviews

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    People searched for Fingerprinting 165 times last month within 15 miles of this business.

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    Identogo - fingerprinting - Updated May 2026

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