My wife had 2 of her crowns worked on by this dental office, it's a absolutely worsts decision we made. Wait time was at least 2 hours , then Both teeth were hurt after the crowns done months after they are still hurting . We re planning to go see other dentist to have these teeth Redone. This Dentist's name is Huyen and we will never came back. Please do yourself a favor and stay away. read more

"My wife has a very painful cavity, but they want to do a deep cleaning first. They only care about their money and not about patients who need urgent care." Deep cleaning also not gentle like other , like they rush to do it . I think Huyền is the boss there; she talks like she wants to manipulate others psychologically to get more money for herself. Avoid this place .SCAM read more

Absolutely worst dental experience of my life. I had ONE (1) impacted tooth that was super super painful and thankfully, this one was able to take me the next day. I had wonderful thoughts coming in because the receptionist seemed nice on the phone and I never really had a terrible experience with previous dentists before. On top of that, the dental assistants who were there were super friendly and nice, BUT my overall experience with the dentist and the price/payment method was absolute sus and I'd rather NOT go here anymore. I had some infection on my impacted wisdom tooth (i waited a long time to come in because of pandemic and because i didnt have insurance/money BEFORE to do so) and they were able to take my tooth out that same day I came in. The dentist injected the area to numb but since there was pus, didn't realize that it didnt hit the nerve properly and that I still felt excruciating pain. She went RIGHT IN AND EXTRACTED MY TOOTH and i was literally shaking and crying until she realized I was traumatized and finally injected more to numb the area. The other dental assistant was the one who said "if you can't take the pain raise your hand" and i raised it right away because that ish was PAINFULLLL; she was literally extracting my tooth out without proper numbing in the area. I get that this was an error because I had pus, but I think she shouldve made sure that I was fully numb before going rogue Like many dentists, she did comment and said something along the words of "this is what happens when you wait/dont come in" but honestly, this is very common with many dentists and I hate that they don't realize that comment is very not low income friendly of them (lmao) They told me that my insurance paid around 60% which is amazing, but since their "system was not working" at the time, I was told to pay in cash. I did question it at the time, but i didnt think that much of it until-- One month later (as of today), I received my plan's coverage in the mail and tell me why it says that they billed my insurance $2K++ for ONE TOOTH, cleaning, xray?? They took half of my annual benefits from my insurance!! I wasn't showed the bill they charged the insurance AND waited for MY INSURANCE to tell me! read more

iDental - Orthodontists Near Me - San Jose, California

Great people! front desk helped so much and was able to fit me in last minute. the doctor was super nice and was able to fix my problem quickly and was caring checking on me throughout the entire process. I will be making them my primary dentist. read more

Năm ngoái tôi có dẫn Bố đến làm răng, cô chủ tên Quyên hay Huyền gì đó tiếp đãi rất niềm nở nhưng vẫn tính tiền mấy trăm đô mặc dù bố tôi có medical và medicare đầy đủ. Mọi người đi làm răng nên tìm chỗ có uy tín làm ăn đàng hoàng có tâm để không phải ấm ức sau khi đến những chỗ làm ăn chỉ vì tiền mà không có tâm như chỗ này. read more

This is the first dentist I've been to in about seven or eight years. The customer service is so great here, the atmosphere is so welcoming. I am usually terrified of the dentist but this visit was painless, fast, and made me feel better about the state of my teeth. No guild.or shame or shadiness, just kind people. I am coming back for my follow ups and i recommend you donas well. Staff speaks English, Vietnamese, and Spanish!! Also, make sure to bring your own mask! The nice receptionist will give yoy one but ONLY once... B.Y.O.M.! read more

iDental has been my Dentist for over 2 years and I couldn't be happier! Everything super easy, from reception to billing! I usually do not have to wait more than 30 minutes, they have a very flexible schedule! They usually take reservations right away if needed without any difficulties. read more

iDental is the BEST!!!!!!!!!!!! I owed them many many reviews for all the times I've been there but here is my first review. So, let me begin to tell you my experiences with iDental. The day after I left the other uncaring (Dr. Jamah) dental office my tooth ache was in scorching pain. There was no way I was able to go another day without seeking care. I yelped and called about 4 different dental offices but most went to voicemail nor didn't pick up probably due to busyness. iDental called me back and requested me to come in immediately after I told them my story. Chi Huyen (the receptionist on the phone) was very nice and helpful. When I got to their office, there were patients waiting in the lobby room, though I didn't have to wait too long until it was my turn. Dr. Annie was whom fixed my problems. She was very professional and knew what she was doing. She examined my mouth and told exactly what she needs to do. Immediately after the care I got from her, my pain drifted off and then completely gone after she was done. *thank goodness* So, here's the best part! (Besides fixing the pain in my mouth lol *Thank you so much Dr. Annie *hugsss x10) So, Chi Huyen said to me that my medical COVERED what was it that I had to fix unlike what Dr. Jamah had told me and also tried to charge me a arm and a leg (please read my previous post) iDental has always been so great to me ever since the first day and hasn't changed since! I've been seeing them for over a year now. Their staff is wonderful, gentle and professional. I have been referring many of my friends. I get feedbacks from them and they also have been happy with iDental, too! I took my whole family here since. They have the best and sweetest staffs. They will genuinely take care of you and WILL NOT rip you off. read more

Amazingly helpful staff and wonderful service! iDental staff and front desk associate provided excellent service fixing my crown and at a reduced cost! Thanks Co!! read more

i did not want to write any negative comments about any services ;cause no one wants to receive bad reviews i called iDental made an appointment; i also informed them about my dental insurance which they confirmed ,they are member of the network. i went in filled out forms and i was seen quickly and of the bat she told me about the cost and i informed them to sent the claim to the insurance company and she was insisting that i need to pay money in advance and i complied, paid $500 today i had another apportionment for two crown Dr. removed the temporally and told me that my gums are sensitive and i have to return to the office later on this afternoon, no problem I arrived to the office and the receptionist(Huyen) told me that i had to pay the difference before i could have had my crown I TOLD HER I WILL PAY THE DIFFERENCE AFTER THE INSURANCE PAYS THE CLAIM AND THEN SHE TOLD ME NO NO NO, THIS IS NOT A GOOD VIBE FROM THE DENTAL OFFICE I WAS SHOCKED I WAS TOLD BY THE PROFESSIONAL DENTAL OFFICE I COULD NOT HAVE MY CROWN UNTIL I PAID THE DIFFERENCE I TOLD MISS HUYEN THAT I CAN'T EAT WITH MY TEMP SHE TOLD ME TO EAT WITH THE OTHER SIDE OF MY MOUTH WHAT, EXCUSE ME EAT WITH THE OTHER SIDE OF MY MOUTH THANK YOU FOR YOUR CONCERN HUYEN N. IS THE MANAGER AND SHE TOLD ME SHE IS JUST AN EMPLOYEE WHY LIE !! read more

Hello, I give this establishment 5+ stars! They were able to take care of me with my insurance with no extra co-pay or charges for a deep cleaning. I almost got robbed for $280 for a deep cleaning even though my insurance covers that service, from another office. I won't mention any names of course. This is why I recommend this location to anyone looking for a new dentist! All of the staff are very friendly and professional! Thanks again for taking care of me! read more

My boyfriend and I came here to clean our teeth last month. However, after doing x-ray and examination, the doctor pointed out that our teeth are not good. Since I didn't have much time, the filling had to be rescheduled for another day. This is a very nice place. Mrs. Huyen tried to help me book an appointment for both of us to go together to save our time. All dental staff including doctor and receptionist are very helpful. Before coming here, I was very afraid of filling or cleaning my teeth because hearing from my friend's experience at another dental office was very time consuming, tiring and expensive. But the staff here makes me feel very comfortable. The staff also clearly explained to me the benefits that I received from the insurance. After that, I introduced a few of my friends here and they were also satisfied. I want to say thank you to all staff. read more

This was my first time visiting this dental office for a deep cleaning service. Ms. Huyen, Thy and the doctor who took care of me were really helpful and kept making sure that I feel as much comfortable as possible. Great customer service. Hope you guys keep up your good work. read more

iDental - Orthodontists Near Me - San Jose, California

Everyone is really friendly here! I have never had to wait at any of my appointments, my brother's, or my moms. Quinn works with you and try's to help you the most she can on whatever you need and pricing if the insurance does not cover it! They truly look out for your best interest read more

The dentist (Dr.Annie) seriously lacked in her work. I came in because I wanted to get my wisdom teeth removed and it was causing a tremendous amount of pain. She did an exam on my teeth and x-rays and she was suppose to do a general cleaning of my teeth, as she started cleaning my teeth and apparently had to stop in the middle of my cleaning because my gums were sensitive. Anyways they still CHARGED my insurance for a full cleaning!! You guys just steal money from insurance without even doing your job right SMH. read more

I had great few visits with Dr. Annie but, I had recently came back and they stated that I owed a lot more than I was supposed to. The manager stated that my insurance would cover everything and for each tooth I would pay about $230 each extraction. I came back in to get another appointment and she stated I owed a lot more with my previous visits. They said that I owed over 1k and that they won't fix my tooth unless I pay the bill that was given to me 3 months later. It was very inconsiderate of them not to state my actual bill before the visits. read more

Very bad place to go . The workers here talk shit about thier customers Saying how bad thier teeth are. They are not perfect who are they to talk. I heard a customer askin questions the lady in front was rude. I just walked out of this place. I wouldn't give them my business. read more

The staff here are very sweet and helpful. I switched over to iDental as they had fantastic reviews on Yelp - they definitely lived up to the hype. :) Thanks for taking care of my family's teeth. read more

Looking for good dental work done ? Come see these wonderful ladys!!!! The best dental office I've been too bye far. Made an app... for an emergency extract due to a root canal which insurance didnt cover and they made me change my mind about the extractions and proceed with the root canal Thanks!!! . Employees here are so sweet and make you feel so comfortable,thank you lady's!!! Forget about only five stars I give them Z !!! read more

First time here, and it's been 2 years since I had a dental check up. I would like to say WOW! The people there are really sweet and kind; they made me felt comfortable being in a new place. Unlike other dental care businesses, they actually tell you all the issues that you should be aware of, and what needs to get done right away. *Had a problem with another place, not here, where they didn't tell my girlfriend that she needed to fix her cavities. I guess some business don't care about people...* Anyways, enough with that downer note, I have an upcoming much-needed deep cleaning due to my 2 years of no check ups. I definitely would recommend trying this place out! 2 thumbs up! read more

iDental is the best! My son had a toothache and I called 4 other dental places but they would not accept an appointment. I then called iDental and they accepted a appointment. The Place was clean and they have good service. I highly recommend iDental for your next dentist appointment. read more

The doctors & staff are super friendly, & their service was amazing & fast. I've been a patient here since 2015 & I haven't been to another dentist since. Dr. Annie Nguyen is one of the most compassionate doctors I've ever met, she's quick & thorough, she'll explain the process of the treatment you're receiving so you know exactly what is being done on you. The office staff here will make your trip to the dentist swift & easy. They are very flexible with schedule & will handle everything with care. They do all types of treatment read more

Where do I start off. I would give them a zero if I could. The dentists coughing all over you. I made an appointment for 1 pm and they started working on my teeth at 1:50pm. When I got there all they did was tell me to sit down in the chair and I waited there for almost an hour. read more

I got all four wisdom teeth done by doctor annie. She was amazing very patient and fast. I love coming here. Everyone is super pleasant and kind. I've been afraid of the dentist since I was a child. But this place changed that for me. Definitely recommended read more

I have been at Idental for more than 3 years, I love to go here due to my dentist treat me very nice and good work,nice office and very professional,also very flexible schedule,I highly recommend this place read more

The staff here is very friendly. You're greeted upon entering and assisted in a reasonable amount of time. Ive been going to this dentist for quite some time & so has my family. Thanks to the staff here my brother enjoys the dentist and doesn't see it as a scary place anymore. read more

My whole family has been coming here since it opened. We wouldn't go to another dentist. The staff is great, the dentist are pros and more importantly care about how the patient is doing and feeling. Constantly asking if you are ok during procedures. My kids aren't even scared of the dentist since coming here. Clean establishment, great supportive and helpful staff as well as amazing dentists. Dr. Annie is awesome I highly recommend this place, 5 stars all the way! read more

not really caring for the patient, long waiting time, slow service, not really supporting the patient, I am disappointed with the service.

Hands down the best dentist ever!!! I had a bad toothache and needed to check on right away so I called my regular dentist that I've been going to and I told them it was an emergency that I needed to get looked at and told me that they are not available until 2 weeks and I'm like WTF!!! I'm in pain and I can't wait 2 weeks so long story short I called this dentist and the main dentist who runs the place was able to talk to me personally and tell her my situation and she made a appointment to see me the next day read more

Excellent experience every appointment! I've been going here for 2-3 years now and they never once disappoint me. The wait is usually 10-15 minutes wait. All the staffs are nice and gently whether they are cleaning, filling, or pulling out my wisdom teeth. Making the appointment is really easy and flexible. read more

I haven't been to a dentist in a while and finally decided to visit this location out of all other places to get my teeth clean. I came in and Ms. Huyen greeted me kindly :) and got me set up and so did the front desk staff. Dr. Annie did my cleaning and was straight to the point which is a plus. All staff were very friendly. I'll be back!! read more

Definitely recommend this place! All of the staff are friendly and responsive. I didn't wait long, I was on time and they took me in right away. The dentist was great, I didn't feel any roughness during my cleaning procedures, the dentist and the assistant keep checking on me of I was okay and comfortable. The dentist spoke very well and explain well what's going on with me. Beside English, almost everyone here speak Spanish and vietnamese! Which is great for our community! They're very generous, offer great discounts when I have to pay cash. I think this place will work for me from now on. =) read more

First time patient last week! And I had a great experience. The staff is very nice and friendly. I'm very much looking forward to making this my home dentist. read more

Wow, what a horrible service, i was recommended by a friend, i decided to try it out, i you have an appointment you have to wait 30min to 1 hr after your appointment, i have been there twice, i had bad experience both days,(the manager and dentists have lack of communication. i don't know if the other reviews are legit or friend of them, but definitely i will change dentist, if you don't have problems waiting its your option. read more

Haven't seen the dentist for awhile so I decided to get my teeth checked up. iDental was recommended to me by my lady. I got a warm welcome by ch Huyn and I didn't have to wait as long as I had with other places where I have been to before. Looking forward to coming back to get my teeth checked again! read more

We love it here! Dr Annie is the BEST!! Her staff are great also. I'm glad my mom yells at me to get my teeth cleaning.

The wait time is not long at all if you have an appointment. The workers here are all nice and have good service. I recommend people to come here if you don't have a dentist because they accept a lot of insurances and they do a great job on people's teeth . read more

Best dentist EVER!!! The staff is so friendly, so nice and super patient. My whole family loves Dr. Annie and Dr. Nancy! Keep up the great work ladies! read more

Let me start for telling you my nightmare. I went there for a fill on my frontal tooth. They applied it and it didn´t last more than 10 days. My husband called them and They scheduled an appointment for Monday. I came in to the office just to know that the office is closed every Monday. They weren´t polite enough to say that it would be closed that day. The woman in reception made an appointment for me on Wednesday. I arrived that Wednesday and the owner said I didn´t have an appointment, my husband called them and they agreed to see me and fix the fill on my tooth. After 40 minutes they got me inside to fix my tooth, but oh big surprise, They totally forgot about me. I was there sitting for almost 2 hours, just to find out that everybody was having lunch. The receptionist was very ashamed and they called the doctor. They fix my tooth in only 5 minutes, but it took almost 2 hours when it could had been easy. In conclusion, They totally messed it out with the appointment, they made me go on a day that the office is closed. They are not polite at all, but the most important thing is that they forget that you are inside there, practically with your mouth open waiting for someone to help you. read more

After narrowing my search down to 2 dental places off my Liberty Dental plan list of dental providers, i chose i-Dental due to reading good reviews here on Yelp. Here is my encounter(s). After the first initial exam and x-rays taken at this place, i was initially seen by a young dentist who was professional and above average in experience at i-Dental, from my early impression at this place and also with the advice given to me during that initial exam. Flash forward 1 week later where i had scheduled my 2nd visit starting at 9am at i-Dental for my dental cleaning and a crown work on my upper molar. I was the first scheduled at 9am when they open. Turns out, the dentist was going to be late due to a car problem with her car's remote. I then went for a bowl of pho on Story Road next to come back at 10am, and waited another 20 minutes before being seen by the dentist in the office on that day, which was a Wednesday (Apr. 05.17). So it took an hour and 20 minutes before services began. Though this 2nd dentist named Annie appeared very well knowledged and experienced in her craft, due to the tardiness i felt rushed when receiving my partial dental cleaning which was supposed to be concluded the next visit. More on that later. So i spent 2 hours there from 9am-11am for rushed service. I also got a quote for a crown that exceeded my Liberty Dental plan's full coverage for PFM's. On the subsequent visit, this fee was waived due to the tardiness of this visit by the 2nd dentist, and the rushed service. Flash forward now to my 3rd visit where i was seen by a 3rd dentist, since certain dentists work certain days out of the week here, and so unless you can schedule your appt. on the day that the dentist you feel most comfortable and confident with is working, you should want to come here. I had a scheduled appt. for Friday, Apr. 28.17 , at 10am with Dr. Nancy, who was by far in my humble and honest opinion, the most skilled and experienced of the 3 dentists i had met. First off, she was using terms like "mesial" and "distal" when examining my crown needed tooth with her dental assistant Lana, and even cared enough to try different crowns that best suited my upper molar. Dr. Nancy also carried herself professionally and with a bit more of human care, similar to my favorite childhood dentist Dr. Kotkin, who always was concerned about patient care and pain, by being more "care-ful" and thoughful, pun intended. Above all, Dr. Nancy was extremely skilled and took her time, as patience goes a long way in performing quality dental work. This 3rd visit i finally found a dentist i would like to have solely be responsible for the care of my teeth, which are aging like the rest of my body. To find 1 good dentist is much, much better than having multiple ones, IMHO. So i will now set on the path of re-doing all my silver upper fillings with amalgam ones, and get cleanings and other work done routinely by scheduling on the days that Dr. Nancy of i-Dental works. Also a special 5-star shout-out to Lana, Huyen, and the highly professional staff at i-Dental making it a good choice for patient's dental needs. Just make sure you try and choose one of the 3? dentists that work out of there and stick with the one you are most comfortable and confident with who you can devote all your insurance and other funds to guarantee 1 dentist for your only 1 mouth you will ever eat with. I give this perfect 5-star rating due to the excellent and professionally skilled dental expertise of Dr. Nancy Nguyen. The other 2 dentists are definitely up to snuff, and my standards are slightly a bit higher than the norm. But dentist Nancy met my expectations and actually, even exceeded them. Hope this review helps someone out there. Regards and God bless. read more