I've been nothing pleased with my experiences and staff over the past two years that I've been a client. My experience there started with laser hair on my face. I was pleased with the results and continued to add more areas. The nurses there are really patient, professional and attentive. I was also one the first people to get cool sculpting here. I didn't like the process- but that's reflective of the cool sculpting process not ideal image. During the whole process I was continually monitored and checked on. If I needed something and the nurse wasn't there, she was only a button click away. They give you a call button to push. Quite frankly, I was glad for the personal time and space during the process rather than being baby sat. My results were adequate to good. No worse than explained or promised. I've also started to get Botox. Love the results. Bottom line, I always feel valued and well informed. I recommend this place read more

I had an allergic reaction that landed me in the hospital and needing Epinephrine as I blistered and was swollen from laser hair removal. Even though doctors have stated it's not medically necessary to continue treatment. They are denying my claim and making pay for something I can't have done! Horrible! read more

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Deceptive virtual appointments loop you into a contract without providing said contract to review until you raise concerns then then send a form that isn't signed by the client. Makes me wonder if this deceptive practice would fall under Statue of Fraud under Pennsylvania law. Do yourself a favor do not discuss services over the phone, for one how can they determine what procedures you may need and the number of treatments. Cool Sculpting is not fail proof and the percentage they list for serious side effects is not in line with what the manufacturer reports. The most serious side effect paradoxical adipose hyperplasia which Symptoms include a visible increase in the size of the treatment area, discomfort or pain, and a change in the texture of the skin, which can appear between 8 and 24 weeks after the procedure. Treatment typically involves liposuction or a tummy tuck, as the condition does not resolve on its own. When you raise concerns that you are not comfortable with the risk to your safety and health they refuse to refund any payments even if you never started treatment. Do yourself a favor.......visit a real cosmetic surgeon you will be surprised the cost is almost the same for services by a licensed doctor who meets with you in person and discusses the surgery and risks associated in detail. read more

I had a great experience at the Ideal Image Wexford ! Nurse Jackie and Jackie who greeted me made me feel at ease and both were super friendly! I have another appt in 2 weeks and I can't wait! read more

Nothing but the best service at this location :) I got laser hair removal on legs, bikini, armpits, and upper lip and am very pleased with the results. Jackie was my usual tech and she is the BEST! The girls at the front desk and over the phone are so sweet and helpful read more

Great staff and amazing nurses! Can't wait for my next treatment! If you are thinking about any of their services, don't wait, Run! I can't say enough about how welcoming and kind everyone there is! read more

The service here was really nice but I'm pretty sure I got scammed on how much I paid for cool sculpting. I signed two different contracts but every time I called they said their computers were down and couldn't find the other contract and said I still owed money. It took over a month for the manager to call me back and I still had to call them and ask them for help. The money I still owed I thought it was for another procedure I had yet to get done and made a contract for. Well it was nice to get it the first time I won't be back just because I feel like I gave them way too much money for what I really needed and didn't get those services. read more

I wanted to try Cool Sculpting. A little weird with the way they do it from a corporate operating practice...central office, high pressure etc. I knew I wanted to do it, price seemed reasonable so I gave it a try. The Wexford office was very clean, nice, and staff were lovely. Lauren, my nurse was thorough, and attentive. My experience with Cool Sculpting has been excellent for me. No pain during the 35 min sessions (two on my first day), and no discomfort at any time even on the next day. No way this early to tell what the results will be but I'm hopeful. read more

I left a google review already but since I have been on hold for 20 mins with this location I figured I would leave more reviews on different platforms while I wait. Wish I could say 0 stars for this. I had an appointment at 9am for cool sculpting and they called me at 8:58am to tell me they had to reschedule as the machine was malfunctioning? You don't check that ahead of time? As if that wasn't obnoxious enough THEY STILL CHARGED ME FOR THE VISIT. THE FULL AMOUNT AAANNNDDDD SOME. An additional $175 on top of what should have been the charge for the treatment????? Ridiculous business DO NOT GO TO THEM read more

Sarah was very thorough and professional. I will definitely recommend to family and friends.

So -- I had a "Lifetime Guarantee Membership" - I had totally forgot about as I had not been to Ideal Image in almost a year. This apparently automatically renews - so when I called to cancel they agreed to cancel and refund, minus a $20 processing fee. I was never notified of the renewal to be given the opportunity to cancel before I was charged! But they can charge me a $20 cancellation fee because it "was in the original contract". As many others have said there are questionable business practices going on with the way Ideal Image works - why would they not notify someone before charging $299? I will never go back and would also caution others to be wary. read more

Let me start by saying that my review is based on my consultation only. I did not have a good experience. I spent a very short time speaking to someone about fillers. I was then taken to another room to be given a price. I did not learn anything. I did not purchase anything. I did not feel comfortable. It was awkward, rushed, and not at all informative. Honestly, I left very disappointed and I won't be back. read more

My daughter was going to go to Ideal Image for hair removal. She had decided not to do it after our consultation with the facility. The consultation revealed there would be a lot of pain and it would take several visits to complete the process. One year later we were billed $299.00. We called and asked why and the woman said it was for our membership. We explained that we didn't want to be a member and we never used the services. The representative said she would put our case up for review and she never called back or anything. My husband called a few days (he called the 800 number) and the gentleman said there were no notes or anything on our "account". He said we had 30 days to cancel it. The first woman never said any such thing and she lied about putting it up for review. He advised us that he canceled our membership but didn't send written confirmation. He did say he would refund the $299 in 3-5 business days. We shall see if we are refunded. We have the name of the 2nd representative in case things go awry. Stay tuned .... read more

I paid over 1500.00 for cool sculpting. They Put you in a room. Hook you up and leave Until your session is over. For this amount of money. Nurse should be at Your side. read more

Be careful. They will take ur money before you even have a chance to see and understand what you're actually getting into. 15 minutes on the phone with someone and now I'm thousands of dollars in debt (which yep i got myself into that one) but it is ZERO refunds. Even if you don't like it. Even if you stop getting the treatments. Dont waste your money and time w the contracts and shit. There are other and better places you can go. read more

I drive to Wexford from Mt Lebanon because of the fantastic job Julie does on my procedures - she's SO talented and always puts me at ease. Everyone who works here is lovely and really helpful. read more

Bad customer service. They did not schedule my appointment at the right time. It was scheduled for 3pm which makes no sense because I get off at work at 3pm. Then told me I would have to reschedule and they have nothing available until the end of the following month. I asked about a refund and she told me she doesn't know if I can get one and that I have to wait for a response through email! They will take your money and not give it back. Be careful. They take your money before you can even schedule an appointment. I would call around to other places first and ask about availability and there refund policies. This place is a scam! I wouldn't recommend it to anyone. read more

1. Staff 2. Service 3. Results 1. The staff at Ideal Image in Wexford is lovely. The ladies are professional yet friendly. They know how to read their customers and soothe their anxieties or laugh with them. 2. The procedure for laser hair removal is not super painful but occasionally there is a burst of a pinch. The nurses make sure they address anything that might hurt by warning you and then by taking it slow and relieving the area after each treatment. They always ask to ensure you are comfortable. 3. IT WILL CHANGE YOUR LIFE! Laser hair removal is totally worth it. I used to get waxed but after crunching the numbers I found that laser hair treatments equate to less than three years of wax appointments and I will be hair-free forever! Totally worth it! read more

Super friendly and professional staff. Very happy with the laser hair removal process so far. Only have went twice so far.

I had my first appointment for laser hair removal about a month ago and I have both good and bad things to say about it. Everybody that I've worked with so far has been wonderful! The girl who did my consultation was great to work with, we had a zoom appointment and she explained all my different options for treatment and financing and was very patient answering my questions. The office was very clean And nice, the girl that did my procedure was great, I was really nervous and she walked me through the process and explained everything that she was going to do before it happened. The only bad part was after we were done and I went home I had horrible swelling it was so painful and looked like I was burned, it was the weekend so I had to wait until Monday morning to even be able to talk to anyone. By the next morning it was so bad that I called off work and almost went to the hospital. As soon as I called on Monday they were great and helped me out right away. They told me everything was totally normal and it would go away on it's own which it did, I just wish I would have known what to expect afterwards so that I could have been better prepared instead of freaking out, nobody had mentioned that anything like that could happen at all. Even if that's not a common reaction it would be nice to know that it could happen. But all in all it was a great experience with great results and I'm happy that I went through with it and chose them to help me out. I have another appointment coming up in a few weeks so we'll see how this one goes! read more

I highly recommend Ideal image in Wexford. Michelle Makepeace was so thorough and caring during the consultation. She really helped me find a package that worked with my budget. Best place to go if you're looking to boost your self image. Natalie Tharp read more

i spent a lot of money for a ripoff. i have more hair on my face then when I first started. the office manager blew off my complaints. I would never go here again. they are basically just stealing money for their poor services read more

I've been to both the Pittsburgh locations and have had nothing but great experiences. From the consultation to the services and front desk everyone has been so nice and knowledgeable. Would recommend this place 100% Loving my hair free shorts season! read more

Although the staff and environment was great, the end result of my facial hair removal turned out to be a big waste of money and driving time. My last treatment which was 9 treatments was in December of 2019. Since then I've had hair growth in my face that I never noticed before. I paid 2700 for those treatments with the promise of permanent results. I'm highly disappointed and wouldn't recommend this treatment to anyone. read more

A BIG Thank you to Michelle and the friendly staff at ideal image in Wexford for all of your help and guidance to making the best decisions on my hair removal options! The staff is super friendly I would give this place a 2 thumbs up. I have and will continue to send referrals to your place! Keep up the good work ladies I love my results not only with the hair removal but also Dysport! read more

Michelle really knows how to listen to your needs. She truly cares and takes the time to understand your concerns, then uses her expertise to advise on the best solution for you. The results were amazing! Thank you so much Michelle and the Ideal Image team in Wexford! I will be back with friends! read more

Awesome, wonderful, professional, nice and pleasant are just a few words to decribe the staff at Ideal Image Wexford. Ashley greets you with a smile upon arrival and immediately offers coffee or a refreshment; Jess and Cheley are fantastic nurses skilled in the treatment of laser hair removal. They are very thorough and patiently answer any questions you may have. I always feel safe and in good hands when they do my treatments. Chelsey is also a very talented nurse injector knowing exactly what to do to fix lines and wrinkles. Michele is absolutely wonderful in carefully and thoroughly explaining the services offered at Ideal Image. She goes above and beyond to make you feel comfortable and gives you all the time you need to discuss and understand costs, etc. Love going there..highly recommend!!! read more

My first time visiting Ideal Image in Wexford was for a private party. The first thing you find out is that it isn't just for laser hair removal. They offer a variety of services and the staff is very caring and gave everyone all the personal attention needed for making informative decisions. I would highly recommend Ideal Image in Wexford to anyone wanting to explore non-invasive procedures and look forward to my next visit! read more

Ideal Image Wexford - Laser Hair Removal Near Me - Wexford, Pennsylvania

They are scam artists!! Ideal Image in Wexford management are very shady!! The medical, so called, "expertise" girl, Chelsea lied and said there was a change in under my chin fat when there was absolutely NONE!!! I had 2 sessions of cool sculpting. I had before and after pictures taken which meant absolutely nothing!! I was NEVER shown the pictures.Who knows if anyone even looked at them or even took them because she didnt show me where she saw the change. They didnt offer me any type of reimbursement whatsoever and basically Cara, the representative, told me, other than making me spend more money at 50 % off another round, there was nothing they could do for me! They stole $2,650 of my money!!!! I couldnt believe it!! Coolsculpting is a big money making scam for them and they know it!! Regional manager, Nicole Dee, if thats even her name because they all cover for one another, should all be ashamed of themselves!! I told Cara, I don't know how they could be proud of their jobs or themselves when they screw people over like this!! Karma is all I can hope for!! read more

I've gone to Ideal Image a few times. The consultant Michelle was so helpful every time. I felt like if there was any discount to be had she found it! I've been very satisfied with the treatment and recommendations - I like that they are knowledgeable about all of their treatments! Anyways I am a happy client. ;) read more

I have had great success with procedures and services. I have been going to Ideal Image for almost a year. I have had laser hair removal, botox, disport, ult-therapy, restylane silk for my lips, and volumizer for my cheeks. I specifically asked for the treatments to look natural. And they did it. I had a number of people ask me what creams I am using. They don't ask "what did you have done"! They think I am using expensive creams and oils. This pleases me because I don't want to look like I am getting treatments. I just want to look a bit younger without looking like I had treatment. Thanks Michelle and team! read more

I was told I had the best hair for the service and would have great results, over and over again. I did all my 10 treatments without missing any or having any hiccups (like sun exposure). They gave me an additional 3 since I kept having regrowth. I am still getting regrowth and now I have to pay the member amount for each additional session. If you get this done, I wouldn't expect to never shave or tweeze again as they promote. For one, you are always going to have the light hairs, however, I even still have a lot of dark hairs growing back. The amount you initially pay (which is a lot), you think you are going to have this lifetime no shave, but that's not the case. They are setting you up to need to continue paying through the membership price for each additional treatment. Very disappointed that I never experienced no regrowth prior to needing to use that. read more

The manager Michelle Makepeace is a gem. She truly goes out of her way to thoroughly explain the process of treatments at Ideal Image and works wonderfully with her patients to find the best treatments/surgeries and payment options for them. The staff is always welcoming and accommodating. I highly recommend Ideal Image for anyone seeking improvements in their appearance and to boost their confidence! read more

I am currently having laser hair removal treatments and the results are amazing. No more tweezing or shaving. The staff is very friendly and Michelle, the Sales Consultant, is great to work with and explains the services in detail. I highly recommend Ideal Image in Wexford. read more

I got my underarms and side burns done from Ideal Image in Wexford.My results were great and was worth the investment.The over all experience was highly satsified.The staff is very good and very professional. The Sales Manager Michelle is excellent.She made me understand the procedure and also explain me all the different finance options.I will defiantly go back to get my other areas done there.I recommend this place for your laser hair removal. read more

Absolutely love ideal image Wexford! Everyone is very nice, and helpful. Christine is amazing at lip injections!